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undercover.","start":22.735,"end":24.035,"sentiment":"neutral","sentiment_score":0.07489949464797974},{"text":"We've got it all covered, mate.","start":24.095,"end":25.375,"sentiment":"neutral","sentiment_score":0.2600451161464055},{"text":"It's all good.","start":25.375,"end":25.855,"sentiment":"positive","sentiment_score":0.6076492667198181},{"text":"Thank you for the call.","start":25.855,"end":26.575,"sentiment":"positive","sentiment_score":0.7269793391227722},{"text":"Appreciate it.","start":26.575,"end":26.974998,"sentiment":"positive","sentiment_score":0.6739344596862793}],"sentiment":"positive","sentiment_score":0.41621340882210506,"channel":1,"num_words":21,"start":22.735,"end":26.974998},{"sentences":[{"text":"Have a good day.","start":26.974998,"end":27.535,"sentiment":"positive","sentiment_score":0.5688082277774811},{"text":"Bye bye.","start":27.535,"end":28.195,"sentiment":"neutral","sentiment_score":0.16805965453386307}],"sentiment":"positive","sentiment_score":0.4352253700296084,"channel":1,"num_words":6,"start":26.974998,"end":28.195}]},"summary":{"result":"success","short":"Andrew from cost security company 587ance AI calls Pierre to discuss their cybersecurity operation. He explains that they run an AISOC operation and cover their IT stack, including hardware and software. The call ends with Pierre thanking Andrew and saying goodbye."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Am I talking to Pierre? Megan.","start_word":3,"end_word":14,"intents":[{"intent":"Introduce oneself","confidence_score":0.079696715}]},{"text":"This is Andrew from Vigilance AI. Am I talking to Pierre? Megan. Sorry.","start_word":3,"end_word":15,"intents":[{"intent":"Call andrew","confidence_score":0.00017312348},{"intent":"Verify identity","confidence_score":0.1954681},{"intent":"Confirm identity","confidence_score":0.16052395}]},{"text":"This is Andrew from Vigilance AI. Am I talking to Pierre? Megan. Sorry. Who is it? Oh, I'm Andrew. Vigilance AI. Pierre, we are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, Yeah.","start_word":3,"end_word":42,"intents":[{"intent":"Provide information","confidence_score":0.1297032}]},{"text":"Thank you for the call. Appreciate it.","start_word":69,"end_word":75,"intents":[{"intent":"Express gratitude","confidence_score":0.10185358}]}]},"sentiments":{"segments":[{"text":"Yes, Oh, hi. This is Andrew from Vigilance AI. Am I talking to Pierre? Megan. Sorry. Who is it? Oh, I'm Andrew. Vigilance AI. Pierre, we are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, Yeah. like No. Microsoft No. All good. three We've we've six got five. it we've got it undercover. We've got it all covered, mate.","start_word":0,"end_word":65,"sentiment":"neutral","sentiment_score":0.0435788556933403},{"text":"It's all good. Thank you for the call. Appreciate it. Have a good day.","start_word":66,"end_word":79,"sentiment":"positive","sentiment_score":0.6359089016914368},{"text":"Bye bye.","start_word":80,"end_word":81,"sentiment":"neutral","sentiment_score":0.19134008884429932}],"average":{"sentiment":"neutral","sentiment_score":0.1491847038269043}}}}