{"metadata":{"transaction_key":"deprecated","request_id":"01a055aa-16e1-7bf3-91aa-7dd971739670","sha256":"e1d9b087ed8a240f140c26a940a7507fdef7ab1acae7d70ef91e0bd275e45ada","created":"2026-08-31T02:33:26.937Z","duration":22.103937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":62,"output_tokens":62},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":62,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good afternoon. Dom, this is Mary calling from Vigilance AI. I hope you're doing well. We are a cybersecurity company. Reason we are calling you","confidence":0.9970703,"words":[{"word":"yes","start":2.3999999,"end":2.72,"confidence":0.9921875,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.10082457959651948},{"word":"hi","start":2.72,"end":2.96,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.4038540720939636},{"word":"good","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5994618535041809},{"word":"afternoon","start":3.1999998,"end":3.6999998,"confidence":0.9970703,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.5240449905395508},{"word":"dom","start":4.64,"end":5.04,"confidence":0.9484863,"punctuated_word":"Dom,","sentiment":"positive","sentiment_score":0.437173455953598},{"word":"this","start":5.04,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.4627571702003479},{"word":"is","start":5.2799997,"end":5.52,"confidence":0.9970703,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3831820487976074},{"word":"mary","start":5.52,"end":5.8399997,"confidence":0.9941406,"punctuated_word":"Mary","sentiment":"neutral","sentiment_score":0.33094558119773865},{"word":"calling","start":5.8399997,"end":6.24,"confidence":0.9863281,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.31023913621902466},{"word":"from","start":6.24,"end":6.74,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.4010562896728515},{"word":"vigilance","start":6.7999997,"end":7.2999997,"confidence":0.97265625,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.31361842155456543},{"word":"ai","start":7.7599998,"end":8.24,"confidence":0.88720703,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.3489411473274231},{"word":"i","start":8.24,"end":8.32,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6538915634155273},{"word":"hope","start":8.32,"end":8.559999,"confidence":0.99902344,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.7125261425971985},{"word":"you're","start":8.559999,"end":8.8,"confidence":0.99902344,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.6429510116577148},{"word":"doing","start":8.8,"end":9.12,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5987133979797363},{"word":"well","start":9.12,"end":9.62,"confidence":0.9970703,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5990221500396729},{"word":"we","start":12.818937,"end":13.058937,"confidence":0.9404297,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.03931495174765587},{"word":"are","start":13.058937,"end":13.298937,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.14165030419826508},{"word":"a","start":13.298937,"end":13.538937,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09035784006118774},{"word":"cybersecurity","start":13.538937,"end":14.038937,"confidence":0.8691406,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.004368960857391357},{"word":"company","start":14.658937,"end":15.158937,"confidence":0.99609375,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":-0.04644102975726128},{"word":"reason","start":16.898937,"end":17.298937,"confidence":0.6503906,"punctuated_word":"Reason","sentiment":"neutral","sentiment_score":-0.08074121177196503},{"word":"we","start":17.298937,"end":17.538937,"confidence":0.94628906,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.07270538806915283},{"word":"are","start":17.538937,"end":17.938938,"confidence":0.9404297,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.07862989604473114},{"word":"calling","start":17.938938,"end":18.338938,"confidence":0.99902344,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.08267933130264282},{"word":"you","start":18.338938,"end":18.838938,"confidence":0.96435547,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04679172486066818}],"paragraphs":{"transcript":"\nYes. Hi. Good afternoon. Dom, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nWe are a cybersecurity company. Reason we are calling you","paragraphs":[{"sentences":[{"text":"Yes.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.10082457959651948},{"text":"Hi.","start":2.72,"end":2.96,"sentiment":"positive","sentiment_score":0.4038540720939636},{"text":"Good afternoon.","start":2.96,"end":3.6999998,"sentiment":"positive","sentiment_score":0.5617534220218658},{"text":"Dom, this is Mary calling from Vigilance AI.","start":4.64,"end":8.24,"sentiment":"positive","sentiment_score":0.3734891563653946},{"text":"I hope you're doing well.","start":8.24,"end":9.62,"sentiment":"positive","sentiment_score":0.6414208531379699}],"sentiment":"positive","sentiment_score":0.460188412491013,"num_words":17,"start":2.3999999,"end":9.62},{"sentences":[{"text":"We are a cybersecurity company.","start":12.818937,"end":15.158937,"sentiment":"neutral","sentiment_score":-0.06442661732435226},{"text":"Reason we are calling you","start":16.898937,"end":18.838938,"sentiment":"neutral","sentiment_score":-0.072309510409832}],"sentiment":"neutral","sentiment_score":-0.06836806386709213,"num_words":10,"start":12.818937,"end":18.838938}]}}]},{"alternatives":[{"transcript":"Hello. Dom speaking. Yeah. Thanks. This is Salescor. I'm in the middle of something.","confidence":0.890625,"words":[{"word":"hello","start":0.56,"end":0.96,"confidence":0.6203613,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.016234342008829117},{"word":"dom","start":0.96,"end":1.1999999,"confidence":0.7138672,"punctuated_word":"Dom","sentiment":"neutral","sentiment_score":0.014938466250896454},{"word":"speaking","start":1.1999999,"end":1.6999999,"confidence":0.98657227,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.023698944598436356},{"word":"yeah","start":10.16,"end":10.48,"confidence":0.890625,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2672829329967499},{"word":"thanks","start":10.48,"end":10.719999,"confidence":0.7961426,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5099514722824097},{"word":"this","start":10.719999,"end":10.88,"confidence":0.6928711,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.046578772366046906},{"word":"is","start":10.88,"end":11.12,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.052904389798641205},{"word":"salescor","start":11.12,"end":11.62,"confidence":0.57389325,"punctuated_word":"Salescor.","sentiment":"neutral","sentiment_score":0.08967184275388718},{"word":"i'm","start":12.559999,"end":12.719999,"confidence":0.73339844,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.003023963887244463},{"word":"in","start":12.719999,"end":12.96,"confidence":0.9873047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.004007712006568909},{"word":"the","start":12.96,"end":13.04,"confidence":0.97998047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10818101465702055},{"word":"middle","start":13.04,"end":13.36,"confidence":0.99121094,"punctuated_word":"middle","sentiment":"neutral","sentiment_score":-0.11747308075428008},{"word":"of","start":13.36,"end":13.44,"confidence":0.97314453,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05977208912372589},{"word":"something","start":13.44,"end":13.94,"confidence":0.5876465,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":-0.022612296044826508}],"paragraphs":{"transcript":"\nHello. Dom speaking. Yeah. Thanks. This is Salescor.\n\nI'm in the middle of something.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.96,"sentiment":"neutral","sentiment_score":0.016234342008829117},{"text":"Dom speaking.","start":0.96,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.019318705424666405},{"text":"Yeah.","start":10.16,"end":10.48,"sentiment":"neutral","sentiment_score":0.2672829329967499},{"text":"Thanks.","start":10.48,"end":10.719999,"sentiment":"positive","sentiment_score":0.5099514722824097},{"text":"This is Salescor.","start":10.719999,"end":11.62,"sentiment":"neutral","sentiment_score":0.06305166830619176}],"sentiment":"neutral","sentiment_score":0.1276576453819871,"num_words":8,"start":0.56,"end":11.62},{"sentences":[{"text":"I'm in the middle of something.","start":12.559999,"end":13.94,"sentiment":"neutral","sentiment_score":-0.051175788743421435}],"sentiment":"neutral","sentiment_score":-0.051175788743421435,"num_words":6,"start":12.559999,"end":13.94}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Dom speaking.\n\nChannel 0: Yes. Hi. Good afternoon. Dom, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yeah. Thanks. This is Salescor. I'm in\n\nChannel 0: We\n\nChannel 1: the middle\n\nChannel 0: are a\n\nChannel 1: of something.\n\nChannel 0: cybersecurity company. Reason we are calling you","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.96,"sentiment":"neutral","sentiment_score":0.016234342008829117},{"text":"Dom speaking.","start":0.96,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.019318705424666405}],"sentiment":"neutral","sentiment_score":0.018290584286053974,"channel":1,"num_words":3,"start":0.56,"end":1.6999999},{"sentences":[{"text":"Yes.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.10082457959651948},{"text":"Hi.","start":2.72,"end":2.96,"sentiment":"positive","sentiment_score":0.4038540720939636},{"text":"Good afternoon.","start":2.96,"end":3.6999998,"sentiment":"positive","sentiment_score":0.5617534220218658},{"text":"Dom, this is Mary calling from Vigilance AI.","start":4.64,"end":8.24,"sentiment":"positive","sentiment_score":0.3734891563653946},{"text":"I hope you're doing well.","start":8.24,"end":9.62,"sentiment":"positive","sentiment_score":0.6414208531379699}],"sentiment":"positive","sentiment_score":0.460188412491013,"channel":0,"num_words":17,"start":2.3999999,"end":9.62},{"sentences":[{"text":"Yeah.","start":10.16,"end":10.48,"sentiment":"neutral","sentiment_score":0.2672829329967499},{"text":"Thanks.","start":10.48,"end":10.719999,"sentiment":"positive","sentiment_score":0.5099514722824097},{"text":"This is Salescor.","start":10.719999,"end":11.62,"sentiment":"neutral","sentiment_score":0.06305166830619176},{"text":"I'm in","start":12.559999,"end":12.96,"sentiment":"neutral","sentiment_score":0.0004918740596622229}],"sentiment":"neutral","sentiment_score":0.13819616547386562,"channel":1,"num_words":7,"start":10.16,"end":12.96},{"sentences":[{"text":"We","start":12.818937,"end":13.058937,"sentiment":"neutral","sentiment_score":-0.03931495174765587}],"sentiment":"neutral","sentiment_score":-0.03931495174765587,"channel":0,"num_words":1,"start":12.818937,"end":13.058937},{"sentences":[{"text":"the middle","start":12.96,"end":13.36,"sentiment":"neutral","sentiment_score":-0.11282704770565032}],"sentiment":"neutral","sentiment_score":-0.11282704770565032,"channel":1,"num_words":2,"start":12.96,"end":13.36},{"sentences":[{"text":"are a","start":13.058937,"end":13.538937,"sentiment":"neutral","sentiment_score":-0.11600407212972641}],"sentiment":"neutral","sentiment_score":-0.11600407212972641,"channel":0,"num_words":2,"start":13.058937,"end":13.538937},{"sentences":[{"text":"of something.","start":13.36,"end":13.94,"sentiment":"neutral","sentiment_score":-0.0411921925842762}],"sentiment":"neutral","sentiment_score":-0.0411921925842762,"channel":1,"num_words":2,"start":13.36,"end":13.94},{"sentences":[{"text":"cybersecurity company.","start":13.538937,"end":15.158937,"sentiment":"neutral","sentiment_score":-0.02540499530732632},{"text":"Reason we are calling you","start":16.898937,"end":18.838938,"sentiment":"neutral","sentiment_score":-0.072309510409832}],"sentiment":"neutral","sentiment_score":-0.05890822038054466,"channel":0,"num_words":7,"start":13.538937,"end":18.838938}]},"summary":{"result":"success","short":"Hello. Dom speaking. Yes. Hi. Good afternoon. Dom, this is Mary calling from Vigilance AI. I hope you're doing well. Yeah. Thanks. This is Salescor. I'm in We the middle are a of something. cybersecurity company. Reason we are calling you"},"intents":{"segments":[{"text":"cybersecurity company.","start_word":34,"end_word":35,"intents":[{"intent":"Contact dom","confidence_score":0.004363297}]}]},"sentiments":{"segments":[{"text":"Hello. Dom speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.04235060140490532},{"text":"Hi. Good afternoon. Dom, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":4,"end_word":19,"sentiment":"positive","sentiment_score":0.4779421091079712},{"text":"Yeah.","start_word":20,"end_word":20,"sentiment":"neutral","sentiment_score":0.2672829329967499},{"text":"Thanks.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.5099514722824097},{"text":"This is Salescor. I'm in We the middle are a of something. cybersecurity company. Reason we are calling you","start_word":22,"end_word":40,"sentiment":"neutral","sentiment_score":-0.031670231372117996}],"average":{"sentiment":"neutral","sentiment_score":0.2092911351111627}}}}