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Angelo, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company, Angelo, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, also, we added new services to our portfolio. It's an AI powered security operation center. It delivers 24 by seven monitoring and protection across your Microsoft three six five environment endpoint and networks. And, Angelo, reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. Mhmm. Our when do you think is the best time can I call you back, sir? Just for a short introductory meeting. Alright. Okay. That that that would be fine, Angela. No worries. Thank you so much for answering my call again. Take care. Alright. 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Good morning. Angelo, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Angelo, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company, Angelo, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, also, we added new services to our portfolio. It's an AI powered security operation center. It delivers 24 by seven monitoring and protection across your Microsoft three six five environment endpoint and networks.\n\nAnd, Angelo, reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. Mhmm. Our when do you think is the best time can I call you back, sir? Just for a short introductory meeting. Alright.\n\nOkay. That that that would be fine, Angela. No worries. Thank you so much for answering my call again. Take care.\n\nAlright. 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Angela speaking. Right. I'm good. Thank you. Right. Right. Yep. Yep. Right. Mhmm. Yeah. Look, mate, I'll I'll just I'll just stop you there. I'm already in a managed service provider contract. So I I there's no no room for me to move or change or think about anything else at the moment. Well, yeah, I I I don't really wanna have the meeting because I'm I'm already I'm already with a managed service provider, so I don't actually wanna change. So alright. Thank you. Okay. Okay. 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Angela speaking.\n\nChannel 0: Yeah. Good morning. Angelo, it's Ronald from Cloud Solution IT. How\n\nChannel 1: Right.\n\nChannel 0: are you doing today?\n\nChannel 1: I'm good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Angelo, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And\n\nChannel 1: Right.\n\nChannel 0: during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company, Angelo, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner\n\nChannel 1: Right.\n\nChannel 0: providing services for cloud solutions, cybersecurity, backup\n\nChannel 1: Yep.\n\nChannel 0: and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, also, we added new services to our portfolio. It's an AI powered security\n\nChannel 1: Yep.\n\nChannel 0: operation center.\n\nChannel 1: Right.\n\nChannel 0: It delivers 24 by seven monitoring and protection\n\nChannel 1: Mhmm.\n\nChannel 0: across your Microsoft three six five environment endpoint and networks. And, Angelo, reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nChannel 1: Yeah. Look, mate, I'll I'll just I'll just stop you there. I'm already in a managed service provider contract.\n\nChannel 0: Mhmm.\n\nChannel 1: So I I there's no no room for me to move or change or think about anything else at the moment.\n\nChannel 0: Our when do you think is the best time can I call you back, sir? Just for a short introductory meeting.\n\nChannel 1: Well, yeah, I I I don't really wanna have the meeting because I'm I'm already I'm already with a managed service provider, so I don't actually wanna change. So\n\nChannel 0: Alright. Okay. That that\n\nChannel 1: alright.\n\nChannel 0: that would be fine, Angela.\n\nChannel 1: Thank\n\nChannel 0: No\n\nChannel 1: you.\n\nChannel 0: worries. Thank you so\n\nChannel 1: Okay.\n\nChannel 0: much for answering my call again. Take care.\n\nChannel 1: Okay. Bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.018589608371257785},{"text":"Angela speaking.","start":0.88,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.022207197733223438}],"sentiment":"neutral","sentiment_score":0.02100133461256822,"channel":1,"num_words":3,"start":0.56,"end":1.6999999},{"sentences":[{"text":"Yeah.","start":3.1999998,"end":3.52,"sentiment":"neutral","sentiment_score":0.12197919189929962},{"text":"Good morning.","start":3.52,"end":4.26,"sentiment":"neutral","sentiment_score":0.32529614865779877},{"text":"Angelo, it's Ronald from Cloud Solution 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from Cloud Solution IT calls a customer named Angela to introduce their company and offer their services. The representative mentions that they are a managed service provider and Microsoft trusted partner, and that they have added new services to their portfolio. The customer is already with a managed service provider contract and does not want to change or think about anything else at the moment, so the call ends politely."},"intents":{"segments":[{"text":"during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":53,"end_word":78,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.007595742}]},{"text":"Look, mate, I'll I'll just I'll just stop you there. I'm already in a managed service provider contract. Mhmm.","start_word":189,"end_word":207,"intents":[{"intent":"Stop conversation","confidence_score":0.008730174}]}]},"sentiments":{"segments":[{"text":"Hello. Angela speaking. Yeah. Good morning. Angelo, it's Ronald from Cloud Solution IT. How Right. are you doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.1755015105009079},{"text":"I'm good. Thank you. Alright. Okay. That's wonderful.","start_word":19,"end_word":26,"sentiment":"positive","sentiment_score":0.5098158717155457},{"text":"Angelo, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And Right. during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company, Angelo, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner Right. providing services for cloud solutions, cybersecurity, backup Yep. and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, also, we added new services to our portfolio. It's an AI powered security Yep. operation center. Right. It delivers 24 by seven monitoring and protection Mhmm. across your Microsoft three six five environment endpoint and networks. And, Angelo, reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. Yeah. Look, mate, I'll I'll just I'll just stop you there. I'm already in a managed service provider contract. Mhmm. So I I there's no no room for me to move or change or think about anything else at the moment. Our when do you think is the best time can I call you back, sir? Just for a short introductory meeting. Well, yeah, I I I don't really wanna have the meeting because I'm I'm already I'm already with a managed service provider, so I don't actually wanna change. So Alright. Okay. That that alright. that would be fine, Angela. Thank No you. worries. Thank you so Okay.","start_word":27,"end_word":296,"sentiment":"neutral","sentiment_score":-0.001459532417356968},{"text":"much for answering my call again.","start_word":297,"end_word":302,"sentiment":"positive","sentiment_score":0.39285463094711304},{"text":"Take care. Okay. Bye. Alright. Bye bye.","start_word":303,"end_word":309,"sentiment":"neutral","sentiment_score":0.13344568014144895}],"average":{"sentiment":"neutral","sentiment_score":0.04191973779053815}}}}