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Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Cloud solution IT, sir. Name of the company? Yeah. Sir, once again, this is regarding the introductory meeting that we're requesting. We would like to have an introductory meeting just to give you an idea regarding our services. Mhmm. Yep. Actually, sir, we were able to touch base with you. I think the first person who called you last year, her name is Maryb. And I'm just checking back the notes that she already talked to you about this. And I I think you requested to give a call after four to five months, and I'm hoping back to check, sir, if you have any available schedule to to have an introductory meeting. Mhmm. Mhmm. Yes. Sir, do you mind me asking, how many end user do you got in the company? Like, how many yes, sir. Yes, sir. Got it. Alright. Alright. Okay. Got it. Thank you. Alright. 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Good afternoon. Lucas, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nCloud solution IT, sir. Name of the company? Yeah. Sir, once again, this is regarding the introductory meeting that we're requesting. We would like to have an introductory meeting just to give you an idea regarding our services.\n\nMhmm. Yep. Actually, sir, we were able to touch base with you. I think the first person who called you last year, her name is Maryb. And I'm just checking back the notes that she already talked to you about this.\n\nAnd I I think you requested to give a call after four to five months, and I'm hoping back to check, sir, if you have any available schedule to to have an introductory meeting. Mhmm. Mhmm. Yes. Sir, do you mind me asking, how many end user do you got in the company?\n\nLike, how many yes, sir. Yes, sir. Got it. Alright. Alright.\n\nOkay. Got it. Thank you. Alright. Have a good day.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.52,"end":3.84,"sentiment":"neutral","sentiment_score":0.19844123721122744},{"text":"Good afternoon.","start":3.84,"end":4.5,"sentiment":"positive","sentiment_score":0.504101574420929},{"text":"Lucas, it's Ronald from Cloud Solution IT.","start":5.12,"end":9.22,"sentiment":"positive","sentiment_score":0.37532145210674833},{"text":"How are you doing today?","start":9.84,"end":10.98,"sentiment":"positive","sentiment_score":0.3828179478645325},{"text":"Alright.","start":12.934999,"end":13.255,"sentiment":"positive","sentiment_score":0.424386203289032}],"sentiment":"positive","sentiment_score":0.3857731558382511,"num_words":16,"start":3.52,"end":13.255},{"sentences":[{"text":"Okay.","start":13.255,"end":13.575,"sentiment":"positive","sentiment_score":0.5529030561447144},{"text":"That's wonderful.","start":13.575,"end":14.235,"sentiment":"positive","sentiment_score":0.7483553886413574},{"text":"Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year.","start":14.775,"end":24.075,"sentiment":"neutral","sentiment_score":0.02984369732439518},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":24.535,"end":34.62,"sentiment":"neutral","sentiment_score":0.08393036146406774},{"text":"Name of the company again, it's Cloud Solution IT.","start":35.8,"end":38.86,"sentiment":"neutral","sentiment_score":0.05035781239469846}],"sentiment":"neutral","sentiment_score":0.08285913421936772,"num_words":68,"start":13.255,"end":38.86},{"sentences":[{"text":"Cloud solution IT, sir.","start":50.305,"end":51.925,"sentiment":"neutral","sentiment_score":-0.0027772001922130585},{"text":"Name of the 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Good. Thank you. No. I don't No.\n\nI don't recall. Sorry. You you did cut out for about ten seconds there. Sorry. So I I caught most of it, but I I I missed the last bit.\n\nSorry. Yeah. Okay. And what were you calling in relation to? Oh, okay.\n\nLet me have a look here. And sorry. Was this a was this an email that we that we sent to you, or was it is this just is this a sorry. I'm just trying to understand where this call is coming from. Alright.\n\nOkay. Now look. All all good for now, mate. Sorry. Yeah.\n\nWe're we're pretty flat out at the moment. But no. I I appreciate the call, but all good for now. Thank you. How many staff do we have?\n\nOh, I think we have about was it 10? Yeah. 10. No worries. Alright.\n\nThank you. See you, mate. Bye.","paragraphs":[{"sentences":[{"text":"Lucas speaking.","start":1.12,"end":2.02,"sentiment":"neutral","sentiment_score":0.021796096116304398},{"text":"Good.","start":11.2,"end":11.44,"sentiment":"positive","sentiment_score":0.5995733737945557},{"text":"Thank you.","start":11.44,"end":12.179999,"sentiment":"positive","sentiment_score":0.6436287760734558},{"text":"No.","start":40.870003,"end":41.190002,"sentiment":"neutral","sentiment_score":-0.17176392674446106},{"text":"I don't No.","start":41.190002,"end":42.185,"sentiment":"neutral","sentiment_score":-0.20124849180380502}],"sentiment":"neutral","sentiment_score":0.12832374622424444,"num_words":9,"start":1.12,"end":42.185},{"sentences":[{"text":"I don't recall.","start":43.445,"end":43.727352,"sentiment":"neutral","sentiment_score":-0.1984755595525106},{"text":"Sorry.","start":43.727352,"end":43.821472,"sentiment":"neutral","sentiment_score":-0.14150291681289673},{"text":"You you did cut out for about ten seconds 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Good afternoon. Lucas, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT.\n\nChannel 1: No. I don't No. I don't recall. Sorry. You you did cut out for about ten seconds there.\n\nSorry. So I I caught most of it, but I I I missed the last bit. Sorry.\n\nChannel 0: Cloud solution IT, sir. Name of the company?\n\nChannel 1: Yeah. Okay. And what were you calling in relation to?\n\nChannel 0: Yeah. Sir, once again, this is regarding the introductory meeting that we're requesting. We would like to have an introductory meeting just to give you an idea regarding our services.\n\nChannel 1: Oh, okay. Let me have a look here. And sorry. Was this a was this an email that we that we sent to you, or was it is this just is this a\n\nChannel 0: Mhmm.\n\nChannel 1: sorry. I'm just trying to understand where this call is coming from.\n\nChannel 0: Yep. Actually, sir, we were able to touch base with you. I think the first person who called you last year, her name is Maryb. And I'm just checking back the notes that she already talked to you about this. And I I think you requested to give a call after four to five months, and I'm hoping back to check, sir, if you have any available schedule to to have an introductory meeting.\n\nChannel 1: Alright. Okay. Now look. All all good for now, mate.\n\nChannel 0: Mhmm.\n\nChannel 1: Sorry. Yeah. We're we're pretty flat out at the moment.\n\nChannel 0: Mhmm.\n\nChannel 1: But no. I I appreciate the call, but all good for now. Thank you.\n\nChannel 0: Yes. Sir, do you mind me asking, how many end user do you got in the company?\n\nChannel 1: How many staff\n\nChannel 0: Like,\n\nChannel 1: do\n\nChannel 0: how many\n\nChannel 1: we have?\n\nChannel 0: yes, sir.\n\nChannel 1: Oh, I think we have about was it 10?\n\nChannel 0: Yes,\n\nChannel 1: Yeah.\n\nChannel 0: sir. Got\n\nChannel 1: 10.\n\nChannel 0: it. Alright. Alright. Okay. Got it.\n\nChannel 1: No worries. Alright. Thank\n\nChannel 0: Thank\n\nChannel 1: you.\n\nChannel 0: you. Alright.\n\nChannel 1: See you,\n\nChannel 0: Have\n\nChannel 1: mate.\n\nChannel 0: a good\n\nChannel 1: Bye.\n\nChannel 0: day.","paragraphs":[{"sentences":[{"text":"Lucas speaking.","start":1.12,"end":2.02,"sentiment":"neutral","sentiment_score":0.021796096116304398}],"sentiment":"neutral","sentiment_score":0.021796096116304398,"channel":1,"num_words":2,"start":1.12,"end":2.02},{"sentences":[{"text":"Yeah.","start":3.52,"end":3.84,"sentiment":"neutral","sentiment_score":0.19844123721122744},{"text":"Good afternoon.","start":3.84,"end":4.5,"sentiment":"positive","sentiment_score":0.504101574420929},{"text":"Lucas, it's Ronald from Cloud Solution IT.","start":5.12,"end":9.22,"sentiment":"positive","sentiment_score":0.37532145210674833},{"text":"How are you doing 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touched base with you, it was November of last year.","start":14.775,"end":24.075,"sentiment":"neutral","sentiment_score":0.02984369732439518},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":24.535,"end":34.62,"sentiment":"neutral","sentiment_score":0.08393036146406774}],"sentiment":"neutral","sentiment_score":0.09342645031089584,"channel":0,"num_words":60,"start":12.934999,"end":34.62},{"sentences":[{"text":"Name of the company again, it's Cloud Solution IT.","start":35.8,"end":38.86,"sentiment":"neutral","sentiment_score":0.05035781239469846}],"sentiment":"neutral","sentiment_score":0.05035781239469846,"channel":0,"num_words":9,"start":35.8,"end":38.86},{"sentences":[{"text":"No.","start":40.870003,"end":41.190002,"sentiment":"neutral","sentiment_score":-0.17176392674446106},{"text":"I don't 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Ronald missed the call earlier and asks Lucas to check if there is availability for an introductory meeting with his CTO, Baljit Singh. Lucas informs Ronald that they were able to touch base with him and they have 10 employees. Ronald thanks Lucas and ends the call."},"intents":{"segments":[{"text":"Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":24,"end_word":79,"intents":[{"intent":"Introduce company and services","confidence_score":0.099545605}]},{"text":"Let me have a look here. And sorry.","start_word":174,"end_word":181,"intents":[{"intent":"Provide overview","confidence_score":0.0036260744}]},{"text":"Actually, sir, we were able to touch base with you. I think the first person who called you last year, her name is Maryb. And I'm just checking back the notes that she already talked to you about this. And I I think you requested to give a call after four to five months, and I'm hoping back to check, sir, if you have any available schedule to to have an introductory meeting. Alright. Okay.","start_word":219,"end_word":293,"intents":[{"intent":"Check availability and schedule","confidence_score":0.00038251554}]},{"text":"Sir, do you mind me asking, how many end user do you got in the company? How many staff Like, do how many we have? yes, sir.","start_word":329,"end_word":355,"intents":[{"intent":"Gather information about the number of end user in the company","confidence_score":4.6959832e-7}]}]},"sentiments":{"segments":[{"text":"Lucas speaking. Yeah.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.0924478992819786},{"text":"Good afternoon. Lucas, it's Ronald from Cloud Solution IT. How are you doing today? Good. Thank you. Alright. Okay. That's wonderful.","start_word":3,"end_word":23,"sentiment":"positive","sentiment_score":0.4909510016441345},{"text":"Lucas, I am not so sure if you can still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. No. I don't No. I don't recall. Sorry. You you did cut out for about ten seconds there. Sorry. So I I caught most of it, but I I I missed the last bit. Sorry. Cloud solution IT, sir. Name of the company? Yeah. Okay. And what were you calling in relation to? Yeah. Sir, once again, this is regarding the introductory meeting that we're requesting. We would like to have an introductory meeting just to give you an idea regarding our services. Oh, okay. Let me have a look here. And sorry. Was this a was this an email that we that we sent to you, or was it is this just is this a Mhmm. sorry. I'm just trying to understand where this call is coming from. Yep. Actually, sir, we were able to touch base with you. I think the first person who called you last year, her name is Maryb. And I'm just checking back the notes that she already talked to you about this. And I I think you requested to give a call after four to five months, and I'm hoping back to check, sir, if you have any available schedule to to have an introductory meeting. Alright. Okay. Now look.","start_word":24,"end_word":295,"sentiment":"neutral","sentiment_score":0.0133578457410776},{"text":"All all good for now, mate.","start_word":296,"end_word":301,"sentiment":"positive","sentiment_score":0.5467413663864136},{"text":"Mhmm. Sorry. 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