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Larissa from Oakview Financial. I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund. I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent. I can submit that on your behalf.\n\nI just need your your verbal say so, and I just wanted to have a chat with you. If you could give me a callback, 130160796, that would be appreciated. Thank you.","paragraphs":[{"sentences":[{"text":"Hi, Lisa.","start":5.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.23408085852861404},{"text":"Larissa from Oakview Financial.","start":6.48,"end":8.82,"sentiment":"neutral","sentiment_score":0.23558301851153374},{"text":"I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund.","start":9.76,"end":24.75,"sentiment":"neutral","sentiment_score":0.2213088623351521},{"text":"I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent.","start":25.71,"end":35.010002,"sentiment":"neutral","sentiment_score":0.2659805432400283},{"text":"I can submit that on your behalf.","start":35.39,"end":37.47,"sentiment":"neutral","sentiment_score":0.1514319564614977}],"sentiment":"neutral","sentiment_score":0.2333995082780071,"num_words":92,"start":5.6,"end":37.47},{"sentences":[{"text":"I just need your your verbal say so, and I just wanted to have a chat with you.","start":37.47,"end":41.068935,"sentiment":"neutral","sentiment_score":0.10033230607708295},{"text":"If you could give me a callback, 130160796, that would be appreciated.","start":41.068935,"end":45.968937,"sentiment":"neutral","sentiment_score":0.19805806782096624},{"text":"Thank you.","start":46.028934,"end":46.768936,"sentiment":"positive","sentiment_score":0.5225647985935211}],"sentiment":"neutral","sentiment_score":0.16336899751331657,"num_words":32,"start":37.47,"end":46.768936}]}}]},{"alternatives":[{"transcript":"Hi. You've reached Lisa. Leave your message after the beep. Thank you.","confidence":0.9970703,"words":[{"word":"hi","start":0.32,"end":0.56,"confidence":0.99609375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.08049475401639938},{"word":"you've","start":0.56,"end":0.79999995,"confidence":0.99609375,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.08990184962749481},{"word":"reached","start":0.79999995,"end":1.12,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.11637817323207857},{"word":"lisa","start":1.12,"end":1.52,"confidence":0.98657227,"punctuated_word":"Lisa.","sentiment":"neutral","sentiment_score":0.05517090857028961},{"word":"leave","start":1.52,"end":1.8399999,"confidence":0.99609375,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.056246064603328705},{"word":"your","start":1.8399999,"end":2.0,"confidence":0.984375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.036347050219774246},{"word":"message","start":2.0,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"message","sentiment":"neutral","sentiment_score":0.04166211187839508},{"word":"after","start":2.3999999,"end":2.72,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.0331081822514534},{"word":"the","start":2.72,"end":2.8,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.026010990142822266},{"word":"beep","start":2.8,"end":3.1999998,"confidence":0.94352216,"punctuated_word":"beep.","sentiment":"neutral","sentiment_score":0.03701865300536156},{"word":"thank","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6977770328521729},{"word":"you","start":3.36,"end":3.86,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5678267478942871}],"paragraphs":{"transcript":"\nHi. You've reached Lisa. Leave your message after the beep. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":0.08049475401639938},{"text":"You've reached Lisa.","start":0.56,"end":1.52,"sentiment":"neutral","sentiment_score":0.08715031047662099},{"text":"Leave your message after the beep.","start":1.52,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.03839884201685587},{"text":"Thank you.","start":3.1999998,"end":3.86,"sentiment":"positive","sentiment_score":0.63280189037323}],"sentiment":"neutral","sentiment_score":0.15316187652448812,"num_words":12,"start":0.32,"end":3.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Lisa. Leave your message after the beep. Thank you.\n\nChannel 0: Hi, Lisa. Larissa from Oakview Financial. I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund. I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent. I can submit that on your behalf.\n\nI just need your your verbal say so, and I just wanted to have a chat with you. If you could give me a callback, 130160796, that would be appreciated. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":0.08049475401639938},{"text":"You've reached Lisa.","start":0.56,"end":1.52,"sentiment":"neutral","sentiment_score":0.08715031047662099},{"text":"Leave your message after the beep.","start":1.52,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.03839884201685587},{"text":"Thank you.","start":3.1999998,"end":3.86,"sentiment":"positive","sentiment_score":0.63280189037323}],"sentiment":"neutral","sentiment_score":0.15316187652448812,"channel":1,"num_words":12,"start":0.32,"end":3.86},{"sentences":[{"text":"Hi, Lisa.","start":5.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.23408085852861404},{"text":"Larissa from Oakview Financial.","start":6.48,"end":8.82,"sentiment":"neutral","sentiment_score":0.23558301851153374},{"text":"I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund.","start":9.76,"end":24.75,"sentiment":"neutral","sentiment_score":0.2213088623351521},{"text":"I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent.","start":25.71,"end":35.010002,"sentiment":"neutral","sentiment_score":0.2659805432400283},{"text":"I can submit that on your behalf.","start":35.39,"end":37.47,"sentiment":"neutral","sentiment_score":0.1514319564614977}],"sentiment":"neutral","sentiment_score":0.2333995082780071,"channel":0,"num_words":92,"start":5.6,"end":37.47},{"sentences":[{"text":"I just need your your verbal say so, and I just wanted to have a chat with you.","start":37.47,"end":41.068935,"sentiment":"neutral","sentiment_score":0.10033230607708295},{"text":"If you could give me a callback, 130160796, that would be appreciated.","start":41.068935,"end":45.968937,"sentiment":"neutral","sentiment_score":0.19805806782096624},{"text":"Thank you.","start":46.028934,"end":46.768936,"sentiment":"positive","sentiment_score":0.5225647985935211}],"sentiment":"neutral","sentiment_score":0.16336899751331657,"channel":0,"num_words":32,"start":37.47,"end":46.768936}]},"summary":{"result":"success","short":"Lourissa from Oakview Financial calls Lisa following a conversation she had with her colleague Michelle about a contribution Lisa made to her super fund. Larissa asks Lisa to give her verbal say so so she can submit the contribution and claim it as intent. She provides her phone number for Lisa to call back."},"intents":{"segments":[{"text":"I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund. I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent.","start_word":18,"end_word":96,"intents":[{"intent":"Request conversation","confidence_score":0.0034186726}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Lisa. Leave your message after the beep.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.05875670164823532},{"text":"Thank you.","start_word":10,"end_word":11,"sentiment":"positive","sentiment_score":0.6111435294151306},{"text":"Hi, Lisa. Larissa from Oakview Financial. I was just giving you a call wanting to touch base following a conversation you had with my colleague, Michelle, late in the late in June, so just a few weeks ago, just with regards to a contribution that you're making into your super fund. I could see that you did make some contributions into your fund personally, and I was just wanting to have a chat with you and get that one claimed by a notice of intent. I can submit that on your behalf. I just need your your verbal say so, and I just wanted to have a chat with you. If you could give me a callback, 130160796, that would be appreciated.","start_word":12,"end_word":133,"sentiment":"neutral","sentiment_score":0.20575176179409027},{"text":"Thank you.","start_word":134,"end_word":135,"sentiment":"positive","sentiment_score":0.5935951471328735}],"average":{"sentiment":"neutral","sentiment_score":0.2050782543117717}}}}