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Not not interested.\n\nTake me off your list.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.007439474575221539},{"text":"I'm sorry?","start":9.2,"end":9.94,"sentiment":"neutral","sentiment_score":-0.005051662097685039},{"text":"I don't think I've talked to you.","start":30.28,"end":33.98,"sentiment":"negative","sentiment_score":-0.3790259574140821},{"text":"I don't know how you got my number.","start":34.440002,"end":36.14,"sentiment":"negative","sentiment_score":-0.33673396706581116},{"text":"Not not interested.","start":42.772934,"end":43.992935,"sentiment":"negative","sentiment_score":-0.7232476274172465}],"sentiment":"negative","sentiment_score":-0.3580695319189025,"num_words":21,"start":1.8399999,"end":43.992935},{"sentences":[{"text":"Take me off your list.","start":44.612934,"end":45.992935,"sentiment":"negative","sentiment_score":-0.7756151556968689}],"sentiment":"negative","sentiment_score":-0.7756151556968689,"num_words":5,"start":44.612934,"end":45.992935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Don. It's Andrew from Vigilance AI.\n\nChannel 1: I'm sorry?\n\nChannel 0: Oh, yeah, Don. I I don't think that you still remember, but the Vigilance AI is our cybersecurity platform. And I was actually calling you back for a follow-up since you mentioned before to call you on this month. So I'm trying to see if you're available for a really quick demo.\n\nChannel 1: I don't think I've talked to you. I don't know how you got my number.\n\nChannel 0: Oh, we've been sending you emails about Vigilance AI.\n\nChannel 1: Not not interested. Take me off your list.\n\nChannel 0: Understood, mate. You have a great day then. Take care.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.007439474575221539}],"sentiment":"neutral","sentiment_score":0.007439474575221539,"channel":1,"num_words":1,"start":1.8399999,"end":2.34},{"sentences":[{"text":"Oh, hi, Don.","start":3.84,"end":5.14,"sentiment":"neutral","sentiment_score":0.04708941032489141},{"text":"It's Andrew from Vigilance AI.","start":5.44,"end":8.1,"sentiment":"neutral","sentiment_score":0.04635245651006699}],"sentiment":"neutral","sentiment_score":0.046628814190626144,"channel":0,"num_words":8,"start":3.84,"end":8.1},{"sentences":[{"text":"I'm sorry?","start":9.2,"end":9.94,"sentiment":"neutral","sentiment_score":-0.005051662097685039}],"sentiment":"neutral","sentiment_score":-0.005051662097685039,"channel":1,"num_words":2,"start":9.2,"end":9.94},{"sentences":[{"text":"Oh, yeah, Don.","start":11.36,"end":12.595,"sentiment":"neutral","sentiment_score":-0.0009858592723806698},{"text":"I I don't think that you still remember, but the Vigilance AI is our cybersecurity platform.","start":12.895,"end":18.435001,"sentiment":"neutral","sentiment_score":-0.012691870797425508},{"text":"And I was actually calling you back for a follow-up since you mentioned before to call you on this month.","start":19.295,"end":24.994999,"sentiment":"neutral","sentiment_score":0.023151267878711225},{"text":"So I'm trying to see if you're available for a really quick demo.","start":25.689999,"end":29.55,"sentiment":"neutral","sentiment_score":0.0376156485424592}],"sentiment":"neutral","sentiment_score":0.01434617842404315,"channel":0,"num_words":52,"start":11.36,"end":29.55},{"sentences":[{"text":"I don't think I've talked to you.","start":30.28,"end":33.98,"sentiment":"negative","sentiment_score":-0.3790259574140821},{"text":"I don't know how you got my number.","start":34.440002,"end":36.14,"sentiment":"negative","sentiment_score":-0.33673396706581116}],"sentiment":"negative","sentiment_score":-0.3564702292283376,"channel":1,"num_words":15,"start":30.28,"end":36.14},{"sentences":[{"text":"Oh, we've been sending you emails about Vigilance AI.","start":37.704998,"end":41.805,"sentiment":"negative","sentiment_score":-0.35772466990682816}],"sentiment":"negative","sentiment_score":-0.35772466990682816,"channel":0,"num_words":9,"start":37.704998,"end":41.805},{"sentences":[{"text":"Not not interested.","start":42.772934,"end":43.992935,"sentiment":"negative","sentiment_score":-0.7232476274172465},{"text":"Take me off your list.","start":44.612934,"end":45.992935,"sentiment":"negative","sentiment_score":-0.7756151556968689}],"sentiment":"negative","sentiment_score":-0.7559773325920105,"channel":1,"num_words":8,"start":42.772934,"end":45.992935},{"sentences":[{"text":"Understood, mate.","start":47.864998,"end":48.745,"sentiment":"neutral","sentiment_score":-0.1624758169054985},{"text":"You have a great day then.","start":48.745,"end":49.945,"sentiment":"positive","sentiment_score":0.34490983436505},{"text":"Take care.","start":49.945,"end":50.327938,"sentiment":"neutral","sentiment_score":0.15418767929077148}],"sentiment":"neutral","sentiment_score":0.2052882730960846,"channel":0,"num_words":10,"start":47.864998,"end":50.327938}]},"summary":{"result":"success","short":"An agent from Helsance AI calls a customer named Don to follow up on their cybersecurity platform, but Don is not interested and asks to be taken off the list. The agent apologizes and ends the call."},"intents":{"segments":[{"text":"And I was actually calling you back for a follow-up since you mentioned before to call you on this month.","start_word":30,"end_word":49,"intents":[{"intent":"Request follow-up","confidence_score":0.086947866}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Don. It's Andrew from Vigilance AI. I'm sorry? Oh, yeah, Don. I I don't think that you still remember, but the Vigilance AI is our cybersecurity platform. And I was actually calling you back for a follow-up since you mentioned before to call you on this month. So I'm trying to see if you're available for a really quick demo.","start_word":0,"end_word":62,"sentiment":"neutral","sentiment_score":0.018413065001368523},{"text":"I don't think I've talked to you. I don't know how you got my number.","start_word":63,"end_word":77,"sentiment":"negative","sentiment_score":-0.35931098461151123},{"text":"Oh, we've been sending you emails about Vigilance AI.","start_word":78,"end_word":86,"sentiment":"neutral","sentiment_score":-0.32734358310699463},{"text":"Not not interested. Take me off your list.","start_word":87,"end_word":94,"sentiment":"negative","sentiment_score":-0.7423110008239746},{"text":"Understood, mate.","start_word":95,"end_word":96,"sentiment":"neutral","sentiment_score":-0.18031373620033264},{"text":"You have a great day then.","start_word":97,"end_word":102,"sentiment":"positive","sentiment_score":0.3482533395290375},{"text":"Take care.","start_word":103,"end_word":104,"sentiment":"neutral","sentiment_score":0.1814374327659607}],"average":{"sentiment":"neutral","sentiment_score":-0.10515741921641344}}}}