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How are you doing?\n\nChannel 1: Yeah. Good, mate. Who's this?\n\nChannel 0: This is just Daniel calling from Suburb Stack. I'm just going through the calendar for tomorrow, and I was just confirming we're still good for the demo completion at 9AM.\n\nChannel 1: Oh, mate. Did you get my message today?\n\nChannel 0: No. I didn't.\n\nChannel 1: Oh, no. I just asked if oh, yeah. Because that's yeah. Oh, no. I just asked if we could push it back half an hour to 08:30.\n\nOnly because I've got a I didn't realize I'd I'd have to be on the South Side Of Brissie by 10:30.\n\nChannel 0: Yep. Okay. So you wanna bring it back to 08:30 tomorrow morning?\n\nChannel 1: Yeah. Is that work for you?\n\nChannel 0: Yeah. Let me have a look. Yeah. I can do that. Alright.\n\nWe'll start it at 08:30 tomorrow morning. That's fine.\n\nChannel 1: Yeah. Sweet, mate. Cool.\n\nChannel 0: No worries, Steve. Alright. Speak soon.\n\nChannel 1: Thanks, mate. Yep.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.05286252498626709}],"sentiment":"neutral","sentiment_score":0.05286252498626709,"channel":1,"num_words":1,"start":2.24,"end":2.74},{"sentences":[{"text":"Hey, Steve.","start":3.36,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.1992194503545761},{"text":"How are you doing?","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.2938169836997986}],"sentiment":"neutral","sentiment_score":0.2622844725847244,"channel":0,"num_words":6,"start":3.36,"end":4.74},{"sentences":[{"text":"Yeah.","start":5.6,"end":5.8399997,"sentiment":"positive","sentiment_score":0.36437076330184937},{"text":"Good, mate.","start":5.8399997,"end":6.24,"sentiment":"positive","sentiment_score":0.6045792996883392},{"text":"Who's 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mate.","start":51.825,"end":52.465,"sentiment":"positive","sentiment_score":0.5042035579681396},{"text":"Cool.","start":52.465,"end":52.934875,"sentiment":"positive","sentiment_score":0.43824732303619385}],"sentiment":"positive","sentiment_score":0.4356413781642914,"channel":1,"num_words":4,"start":51.505,"end":52.934875},{"sentences":[{"text":"No worries, Steve.","start":53.735,"end":54.455,"sentiment":"neutral","sentiment_score":0.29789284865061444},{"text":"Alright.","start":54.455,"end":54.855003,"sentiment":"neutral","sentiment_score":0.25519075989723206},{"text":"Speak soon.","start":54.855003,"end":55.675003,"sentiment":"neutral","sentiment_score":0.2746746093034744}],"sentiment":"neutral","sentiment_score":0.2830364207426707,"channel":0,"num_words":6,"start":53.735,"end":55.675003},{"sentences":[{"text":"Thanks, mate.","start":55.894875,"end":56.534874,"sentiment":"positive","sentiment_score":0.5469232648611069},{"text":"Yep.","start":56.534874,"end":57.034874,"sentiment":"neutral","sentiment_score":0.23527203500270844}],"sentiment":"positive","sentiment_score":0.44303952157497406,"channel":1,"num_words":3,"start":55.894875,"end":57.034874},{"sentences":[{"text":"Bye.","start":57.454937,"end":57.954937,"sentiment":"neutral","sentiment_score":0.14704495668411255}],"sentiment":"neutral","sentiment_score":0.14704495668411255,"channel":0,"num_words":1,"start":57.454937,"end":57.954937}]},"summary":{"result":"success","short":"An agent from Suburb Stack calls a customer named Steve to confirm a demo completion at 9AM for the next day. The agent suggests rescheduling for an hour later and they agree to push the appointment back half an hour to convenience of the customer. The agent confirms the appointment for the next day at-invenable time."},"intents":{"segments":[{"text":"This is just Daniel calling from Suburb Stack. I'm just going through the calendar for tomorrow, and I was just confirming we're still good for the demo completion at 9AM. Oh, mate.","start_word":12,"end_word":43,"intents":[{"intent":"Confirm order","confidence_score":0.000495421},{"intent":"Confirm delivery","confidence_score":0.0034565385}]},{"text":"Did you get my message today?","start_word":44,"end_word":49,"intents":[{"intent":"Send message","confidence_score":0.0007822209}]},{"text":"I just asked if we could push it back half an hour to 08:30. Only because I've got a I didn't realize I'd I'd have to be on the South Side Of Brissie by 10:30. Yep. Okay.","start_word":66,"end_word":102,"intents":[{"intent":"Confirm meeting time","confidence_score":0.007533392}]},{"text":"Is that work for you? Yeah. Let me have a look. Yeah. I can do that. Alright. We'll start it at 08:30 tomorrow morning. That's fine. Yeah. Sweet, mate. Cool.","start_word":114,"end_word":143,"intents":[{"intent":"Confirm understanding","confidence_score":0.0379946}]}]},"sentiments":{"segments":[{"text":"Hello? Hey, Steve. How are you doing?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.21472923457622528},{"text":"Yeah. Good, mate.","start_word":7,"end_word":9,"sentiment":"positive","sentiment_score":0.5260886549949646},{"text":"Who's this? This is just Daniel calling from Suburb Stack.","start_word":10,"end_word":19,"sentiment":"neutral","sentiment_score":0.2703676223754883},{"text":"I'm just going through the calendar for tomorrow, and I was just confirming we're still good for the demo completion at 9AM.","start_word":20,"end_word":41,"sentiment":"positive","sentiment_score":0.3729236423969269},{"text":"Oh, mate. Did you get my message today? No. I didn't. Oh, no. I just asked if oh, yeah. Because that's yeah. Oh, no. I just asked if we could push it back half an hour to 08:30. Only because I've got a I didn't realize I'd I'd have to be on the South Side Of Brissie by 10:30. Yep. Okay. So you wanna bring it back to 08:30 tomorrow morning? Yeah. Is that work for you? Yeah. Let me have a look. Yeah. I can do that. Alright. We'll start it at 08:30 tomorrow morning. That's fine. Yeah.","start_word":42,"end_word":140,"sentiment":"neutral","sentiment_score":-0.010647800751030443},{"text":"Sweet, mate. Cool.","start_word":141,"end_word":143,"sentiment":"positive","sentiment_score":0.4805046021938324},{"text":"No worries, Steve. Alright. Speak soon.","start_word":144,"end_word":149,"sentiment":"neutral","sentiment_score":0.27812570333480835},{"text":"Thanks, mate.","start_word":150,"end_word":151,"sentiment":"positive","sentiment_score":0.5301834940910339},{"text":"Yep. Bye.","start_word":152,"end_word":153,"sentiment":"neutral","sentiment_score":0.21529167890548703}],"average":{"sentiment":"neutral","sentiment_score":0.12014847993850708}}}}