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Good afternoon. William, it's Ronald from Cloud Solution IT. How are you doing today? Yep.\n\nWilliam, I I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, William, it's cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity backup and recovery, SharePoint, Manage three six five, Power BI, and many more.\n\nAnd reason for my call today, sir, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the last week of this month. Mhmm. Oh, okay. 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Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.04,"end":3.36,"sentiment":"neutral","sentiment_score":0.17601239681243896},{"text":"Good afternoon.","start":3.36,"end":4.18,"sentiment":"positive","sentiment_score":0.37186603248119354},{"text":"William, it's Ronald from Cloud Solution IT.","start":4.72,"end":8.66,"sentiment":"neutral","sentiment_score":0.33015765036855427},{"text":"How are you doing today?","start":9.28,"end":10.5,"sentiment":"neutral","sentiment_score":0.3000178664922714},{"text":"Yep.","start":14.535,"end":15.035,"sentiment":"neutral","sentiment_score":0.017859188839793205}],"sentiment":"neutral","sentiment_score":0.296799783478491,"num_words":16,"start":3.04,"end":15.035},{"sentences":[{"text":"William, I I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year.","start":15.335,"end":23.435,"sentiment":"neutral","sentiment_score":-0.026007187894235055},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":23.974998,"end":34.46,"sentiment":"neutral","sentiment_score":0.021519139753999533},{"text":"Name of the company again, William, it's cloud solution IT.","start":35.48,"end":38.62,"sentiment":"neutral","sentiment_score":0.028430919162929058},{"text":"We are a managed service provider.","start":39.32,"end":41.58,"sentiment":"neutral","sentiment_score":0.026988084738453228},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start":41.96,"end":54.345,"sentiment":"neutral","sentiment_score":0.0391112357378006}],"sentiment":"neutral","sentiment_score":0.012498160510571028,"num_words":98,"start":15.335,"end":54.345},{"sentences":[{"text":"And reason for my call today, sir, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":54.725,"end":65.07,"sentiment":"neutral","sentiment_score":0.021568183414638044},{"text":"And we're hoping that you have an available time this coming week, maybe on the last week of this month.","start":65.61,"end":70.67,"sentiment":"neutral","sentiment_score":0.021722032967954875},{"text":"Mhmm.","start":71.025,"end":71.525,"sentiment":"neutral","sentiment_score":-0.07045912742614746},{"text":"Oh, okay.","start":83.425,"end":84.10487,"sentiment":"neutral","sentiment_score":-0.13378049433231354},{"text":"That that that would be okay.","start":84.26488,"end":85.72488,"sentiment":"neutral","sentiment_score":-0.10825098057587941}],"sentiment":"neutral","sentiment_score":0.0015925451229184362,"num_words":59,"start":54.725,"end":85.72488},{"sentences":[{"text":"No worries.","start":86.10487,"end":86.92487,"sentiment":"neutral","sentiment_score":-0.06279493309557438},{"text":"Thank you, William.","start":87.30487,"end":88.10487,"sentiment":"neutral","sentiment_score":0.287617231408755},{"text":"Have a good day.","start":88.10487,"end":88.74487,"sentiment":"positive","sentiment_score":0.3876575455069542},{"text":"Bye bye.","start":88.74487,"end":89.48487,"sentiment":"neutral","sentiment_score":0.1260576844215393}],"sentiment":"neutral","sentiment_score":0.23090976171872832,"num_words":11,"start":86.10487,"end":89.48487}]}}]},{"alternatives":[{"transcript":"William speaking. Hi. Yeah. Sounds up to me or something. What's this regarding? Sure. Yeah. No. We got at present, we've got no plans to use any additional external services. So it'd probably just be a bit of a waste of time for for both parties, unfortunately. So okay. Thank you. 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Hi. Yeah. Sounds up to me or something. What's this regarding?\n\nSure. Yeah. No. We got at present, we've got no plans to use any additional external services. So it'd probably just be a bit of a waste of time for for both parties, unfortunately.\n\nSo okay. Thank you. 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Good afternoon. William, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: speaking. Hi. Yeah. Sounds up to me or something. What's this regarding?\n\nChannel 0: Yep. William, I I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, William, it's cloud solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing\n\nChannel 1: Sure.\n\nChannel 0: services for cloud solution, cybersecurity backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, sir, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. 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Ronald explains that they are trying to arrange an introductory meeting with William's CTO to introduce their services, but William informs him that they have no plans to use any external services and it would be a waste of time. They agree to have the meeting on the last week of the month."},"intents":{"segments":[{"text":"William, I I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":29,"end_word":85,"intents":[{"intent":"Introduce company","confidence_score":0.35117838}]},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":59,"end_word":85,"intents":[{"intent":"Arrange meeting","confidence_score":0.64160883}]},{"text":"Name of the company again, William, it's cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing Sure. services for cloud solution, cybersecurity backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start_word":86,"end_word":127,"intents":[{"intent":"Provide services","confidence_score":0.17686436},{"intent":"Provide services","confidence_score":0.016138365}]}]},"sentiments":{"segments":[{"text":"William Hi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.1307736337184906},{"text":"Good afternoon. William, it's Ronald from Cloud Solution IT.","start_word":2,"end_word":10,"sentiment":"positive","sentiment_score":0.34743577241897583},{"text":"How are you doing today? speaking. Hi. Yeah. Sounds up to me or something. What's this regarding? Yep. William, I I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, William, it's cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing Sure. services for cloud solution, cybersecurity backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, sir, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the last week of this month. Mhmm. Yeah.","start_word":11,"end_word":179,"sentiment":"neutral","sentiment_score":0.021818624809384343},{"text":"No. We got at present, we've got no plans to use any additional external services. 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