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I can see that it's all being worked on. No. That's okay. Let me because I know I know yeah. We met a week ago. Good. Yeah. We met last Friday. Yeah. No. So I got the team to send you an email because we I needed a couple of extra documents from you to be able to put everything together. I'm just checking on when my bits and pieces. I need a couple of different let me restart that sentence. I need a couple of documents from you to be able to put the advice together. So I got the team to email you last Friday after we met to get that all through. So I can have a look to see with I mean, I'll ask you. Did we Let me have a look. Come back. Okay. That's possible. Yeah. It's yours, Dean Stubbs987@Gmail. Okay. Well, let me see if it's bounced or what's happened and get it resent. Alright. I just finished with just finished with another client, so I can't quite remember what we what I was chasing. Yes. Yeah. We'd have to work through with that. That's okay. What am I looking for? It would have come from the girls at research apps. Appointment desk. Okay. Oh, well, let me have a look in yeah. Okay. Well, let me have a look and what I might do with them, I just send it from me personally so that way you can come back to me and let me know if anything's Okay. Well, let me send it to you from myself, and I'll give you a call when I send it. I just not gonna lie. Sorry. So I do need to pop to the bathroom, and then I Yeah. I know. Yeah. No. No. Thank you. No. I will, I'll resend it now from me so that way you have me. Thank you for following up. Absolutely no issues at all. Okay. No worries. Yes. Yes. Thank you. I'll, yeah, I'll invite you in a minute. 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Good. Thanks, Russ. How are you? You were gonna get something to us by this week, but I hadn't received anything. So I was just following up to see just making sure it hasn't got lost somewhere. I didn't tell you to take your time. Yes. We met we met last week here. Yep. What what email address was it? That's because I've been keeping an eye. I for as far as I know, I didn't receive anything. But but, you know yeah. Your email address would be would have Oakview in it, wouldn't it? I'm assuming. So so b I u w I. So, yeah, the only the only email I've got is from Jordan with our with our appointment time. Yeah. So I've just done a search. Yeah. I've just done a search for the o q u, and and that was the only email that's come up. No. I actually no. No. Yep. I actually went through went through I just clicked on all mails that includes everything. And, yeah, no. There's nothing there. The only one was, as I said, that one from Jordan. It's all good. 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Good. Thanks, Russ. How are you? You were gonna get something to us by this week, but I hadn't received anything.\n\nSo I was just following up to see just making sure it hasn't got lost somewhere. I didn't tell you to take your time. Yes. We met we met last week here. Yep.\n\nWhat what email address was it? That's because I've been keeping an eye. I for as far as I know, I didn't receive anything. But but, you know yeah. Your email address would be would have Oakview in it, wouldn't it?\n\nI'm assuming. So so b I u w I. So, yeah, the only the only email I've got is from Jordan with our with our appointment time. Yeah. So I've just done a search.\n\nYeah. I've just done a search for the o q u, and and that was the only email that's come up. No. I actually no. No.\n\nYep. I actually went through went through I just clicked on all mails that includes everything. And, yeah, no. There's nothing there. The only one was, as I said, that one from Jordan.\n\nIt's all good. I just kinda read, something's happened. I don't know what it is, but but something's something's gone missing somewhere. And I had a I just had a sensor email had gone. You sent an email, but it it's gone somewhere else.\n\nI don't know. But anyway, that's why I thought I'd give you a call. Yep. Beautiful. All good.\n\nAll good. I'll let you go. You go you go run. No worries. Thanks.\n\nThanks, Russ. See you, mate. Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":4.96,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.29562103748321533},{"text":"Good.","start":5.2799997,"end":5.52,"sentiment":"positive","sentiment_score":0.570581316947937},{"text":"Thanks, Russ.","start":5.52,"end":6.08,"sentiment":"positive","sentiment_score":0.6227617561817169},{"text":"How are you?","start":6.08,"end":6.8999996,"sentiment":"positive","sentiment_score":0.35981930295626324},{"text":"You were gonna get something to us by this week, but I hadn't received anything.","start":12.764999,"end":17.164999,"sentiment":"neutral","sentiment_score":-0.052777315924565}],"sentiment":"neutral","sentiment_score":0.10906927439976823,"num_words":22,"start":4.96,"end":17.164999},{"sentences":[{"text":"So I was just following up to see just making sure it hasn't got lost somewhere.","start":17.164999,"end":21.585,"sentiment":"neutral","sentiment_score":-0.08249039785005152},{"text":"I didn't tell you to take your time.","start":25.279999,"end":26.9,"sentiment":"neutral","sentiment_score":-0.08356370683759451},{"text":"Yes.","start":48.705,"end":49.205,"sentiment":"neutral","sentiment_score":0.12938393652439115},{"text":"We met we met last week here.","start":51.2,"end":53.06,"sentiment":"neutral","sentiment_score":0.06639906976904188},{"text":"Yep.","start":77.89001,"end":78.39001,"sentiment":"neutral","sentiment_score":0.03742680698633194}],"sentiment":"neutral","sentiment_score":-0.04111369055780498,"num_words":33,"start":17.164999,"end":78.39001},{"sentences":[{"text":"What what email address was it?","start":88.850006,"end":91.11,"sentiment":"neutral","sentiment_score":-0.010944444065292677},{"text":"That's because I've been keeping an eye.","start":92.29,"end":96.795,"sentiment":"neutral","sentiment_score":-0.05862326906727893},{"text":"I for as far as I know, I didn't receive anything.","start":96.795,"end":99.534996,"sentiment":"neutral","sentiment_score":-0.13638377663764087},{"text":"But but, you know yeah.","start":101.435,"end":106.200005,"sentiment":"neutral","sentiment_score":-0.005342873558402061},{"text":"Your email address would be would have Oakview in it, wouldn't it?","start":130.155,"end":133.215,"sentiment":"neutral","sentiment_score":0.01063508028164506}],"sentiment":"neutral","sentiment_score":-0.0457401096411958,"num_words":41,"start":88.850006,"end":133.215},{"sentences":[{"text":"I'm assuming.","start":134.395,"end":135.135,"sentiment":"neutral","sentiment_score":-0.01612544897943735},{"text":"So so b I u w I.","start":135.275,"end":141.47,"sentiment":"neutral","sentiment_score":0.014681237683232342},{"text":"So, yeah, the only the only email I've got is from Jordan with our with our appointment time.","start":160.345,"end":170.52,"sentiment":"neutral","sentiment_score":-0.006897258830981122},{"text":"Yeah.","start":172.58,"end":172.9,"sentiment":"neutral","sentiment_score":0.02532052993774414},{"text":"So I've just done a search.","start":172.9,"end":174.28,"sentiment":"neutral","sentiment_score":0.0388547188291947}],"sentiment":"neutral","sentiment_score":0.006023998522911878,"num_words":34,"start":134.395,"end":174.28},{"sentences":[{"text":"Yeah.","start":174.9,"end":175.14,"sentiment":"neutral","sentiment_score":0.032471202313899994},{"text":"I've just done a search for the o q u, and and that was the only email that's come up.","start":175.14,"end":178.875,"sentiment":"neutral","sentiment_score":0.019617627188563348},{"text":"No.","start":196.16,"end":196.40001,"sentiment":"neutral","sentiment_score":-0.09389600157737732},{"text":"I actually no.","start":196.40001,"end":197.6,"sentiment":"neutral","sentiment_score":-0.13495684415102005},{"text":"No.","start":197.6,"end":198.1,"sentiment":"neutral","sentiment_score":-0.17792190611362457}],"sentiment":"neutral","sentiment_score":-0.009687103617649812,"num_words":26,"start":174.9,"end":198.1},{"sentences":[{"text":"Yep.","start":198.56,"end":199.06,"sentiment":"neutral","sentiment_score":-0.08289773762226105},{"text":"I actually went through went through I just clicked on all mails that includes everything.","start":199.12001,"end":203.38,"sentiment":"neutral","sentiment_score":-0.06926649212837219},{"text":"And, yeah, no.","start":204.205,"end":205.485,"sentiment":"neutral","sentiment_score":-0.1223255346218745},{"text":"There's nothing there.","start":205.485,"end":206.125,"sentiment":"neutral","sentiment_score":-0.16715923945109049},{"text":"The only one was, as I said, that one from Jordan.","start":206.125,"end":208.225,"sentiment":"neutral","sentiment_score":-0.06672428717667406}],"sentiment":"neutral","sentiment_score":-0.08255504850636829,"num_words":33,"start":198.56,"end":208.225},{"sentences":[{"text":"It's all good.","start":217.26,"end":221.59999,"sentiment":"neutral","sentiment_score":0.06791496525208156},{"text":"I just kinda read, something's happened.","start":223.42,"end":225.42,"sentiment":"neutral","sentiment_score":-0.013133166047434012},{"text":"I don't know what it is, but but something's something's gone missing somewhere.","start":225.42,"end":229.28,"sentiment":"neutral","sentiment_score":-0.10841000710542385},{"text":"And I had a I just had a sensor email had gone.","start":229.745,"end":231.905,"sentiment":"neutral","sentiment_score":-0.06581537146121264},{"text":"You sent an email, but it it's gone somewhere else.","start":231.905,"end":234.385,"sentiment":"neutral","sentiment_score":-0.056755658239126205}],"sentiment":"neutral","sentiment_score":-0.060039209836924616,"num_words":44,"start":217.26,"end":234.385},{"sentences":[{"text":"I don't know.","start":234.385,"end":234.78499,"sentiment":"neutral","sentiment_score":-0.08738122880458832},{"text":"But anyway, that's why I thought I'd give you a call.","start":234.78499,"end":236.805,"sentiment":"neutral","sentiment_score":-0.040673973885449494},{"text":"Yep.","start":240.86499,"end":241.36499,"sentiment":"neutral","sentiment_score":0.0589400939643383},{"text":"Beautiful.","start":243.12,"end":243.62,"sentiment":"positive","sentiment_score":0.48969054222106934},{"text":"All good.","start":248.31999,"end":248.88,"sentiment":"positive","sentiment_score":0.38178621232509613}],"sentiment":"neutral","sentiment_score":0.033480314537882805,"num_words":18,"start":234.385,"end":248.88},{"sentences":[{"text":"All good.","start":248.88,"end":249.44,"sentiment":"positive","sentiment_score":0.3505806028842926},{"text":"I'll let you go.","start":249.44,"end":250.34,"sentiment":"neutral","sentiment_score":0.21710199117660522},{"text":"You go you go run.","start":250.8,"end":252.18,"sentiment":"neutral","sentiment_score":0.05073871612548828},{"text":"No worries.","start":254.64494,"end":255.30495,"sentiment":"neutral","sentiment_score":0.12794297561049459},{"text":"Thanks.","start":256.80493,"end":257.12494,"sentiment":"neutral","sentiment_score":0.3233568072319031}],"sentiment":"neutral","sentiment_score":0.17160753639680998,"num_words":14,"start":248.88,"end":257.12494},{"sentences":[{"text":"Thanks, Russ.","start":257.12494,"end":257.76495,"sentiment":"positive","sentiment_score":0.38423699140548706},{"text":"See you, mate.","start":257.76495,"end":258.24493,"sentiment":"neutral","sentiment_score":0.26378023624420166},{"text":"Bye.","start":258.24493,"end":258.74493,"sentiment":"neutral","sentiment_score":-0.06925875693559647}],"sentiment":"neutral","sentiment_score":0.24842598910133043,"num_words":6,"start":257.12494,"end":258.74493}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi, Dean. How are you going?\n\nChannel 1: Yeah. Good. Thanks, Russ. How are you?\n\nChannel 0: Good. Thank you. How can I help?\n\nChannel 1: You were gonna get something to us by this week, but I hadn't received anything. So I was just following up to see just making sure it hasn't got lost somewhere.\n\nChannel 0: Mhmm. No. No. You're completely okay. Let\n\nChannel 1: I didn't\n\nChannel 0: me.\n\nChannel 1: tell you to take your time.\n\nChannel 0: No. That's completely okay. I yeah. I can see if it's in there now. I can see that it's all being worked on.\n\nNo. That's okay. Let me because I know I know yeah. We met a week ago.\n\nChannel 1: Yes.\n\nChannel 0: Good. Yeah. We met last Friday.\n\nChannel 1: We met we met last week here.\n\nChannel 0: Yeah. No. So I got the team to send you an email because we I needed a couple of extra documents from you to be able to put everything together. I'm just checking on when my bits and pieces. I need a couple of different let me restart that sentence.\n\nI need a couple of documents from you to be able to put the advice together.\n\nChannel 1: Yep.\n\nChannel 0: So I got the team to email you last Friday after we met to get that all through. So I can have a look to see with I mean,\n\nChannel 1: What\n\nChannel 0: I'll\n\nChannel 1: what\n\nChannel 0: ask\n\nChannel 1: email\n\nChannel 0: you.\n\nChannel 1: address\n\nChannel 0: Did\n\nChannel 1: was\n\nChannel 0: we\n\nChannel 1: it? That's\n\nChannel 0: Let me have a look. Come back.\n\nChannel 1: because I've been keeping an eye. I for as far as I know, I didn't receive anything.\n\nChannel 0: Okay. That's possible. Yeah.\n\nChannel 1: But\n\nChannel 0: It's\n\nChannel 1: but,\n\nChannel 0: yours,\n\nChannel 1: you know\n\nChannel 0: Dean Stubbs987@Gmail.\n\nChannel 1: yeah.\n\nChannel 0: Okay. Well, let me see if it's bounced or what's happened and get it resent. Alright. I just finished with just finished with another client, so I can't quite remember what we what I was chasing.\n\nChannel 1: Your email address would be would have Oakview in it, wouldn't it?\n\nChannel 0: Yes. Yeah. We'd have\n\nChannel 1: I'm\n\nChannel 0: to\n\nChannel 1: assuming.\n\nChannel 0: work through with that.\n\nChannel 1: So\n\nChannel 0: That's okay.\n\nChannel 1: so b I u w I.\n\nChannel 0: What am I looking for? It would have come from the girls at research apps.\n\nChannel 1: So, yeah, the only the only email I've got is from Jordan with our with our appointment time.\n\nChannel 0: Appointment desk. Okay. Oh,\n\nChannel 1: Yeah. So\n\nChannel 0: well,\n\nChannel 1: I've\n\nChannel 0: let\n\nChannel 1: just\n\nChannel 0: me have\n\nChannel 1: done\n\nChannel 0: a\n\nChannel 1: a\n\nChannel 0: look\n\nChannel 1: search.\n\nChannel 0: in yeah.\n\nChannel 1: Yeah. I've just done a search for the o q u, and and that was the only email that's come up.\n\nChannel 0: Okay. Well, let me have a look and what I might do with them, I just send it from me personally so that way you can come back to me and let me know if anything's\n\nChannel 1: No. I actually no. No. Yep. I actually went through went through I just clicked on all mails that includes everything.\n\nAnd, yeah, no. There's nothing there. The only one was, as I said, that one from Jordan.\n\nChannel 0: Okay. Well, let me send it to you from myself, and I'll give you a call when I send it. I just not gonna\n\nChannel 1: It's\n\nChannel 0: lie. Sorry. So I do need to pop to the bathroom, and then I\n\nChannel 1: all good. I just kinda read, something's happened. I don't know what it is, but but something's something's gone missing somewhere. And I had a I\n\nChannel 0: Yeah.\n\nChannel 1: just had\n\nChannel 0: I\n\nChannel 1: a sensor email had gone. You sent an\n\nChannel 0: know.\n\nChannel 1: email, but it it's gone somewhere\n\nChannel 0: Yeah.\n\nChannel 1: else. I don't know. But anyway, that's why I thought I'd give you a call.\n\nChannel 0: No. No. Thank you. No. I will, I'll resend it now from me so that way\n\nChannel 1: Yep.\n\nChannel 0: you have me.\n\nChannel 1: Beautiful.\n\nChannel 0: Thank you for following up. Absolutely no issues at all.\n\nChannel 1: All good. All good. I'll let you go.\n\nChannel 0: Okay.\n\nChannel 1: You go\n\nChannel 0: No\n\nChannel 1: you go\n\nChannel 0: worries.\n\nChannel 1: run.\n\nChannel 0: Yes. Yes. Thank you.\n\nChannel 1: No worries.\n\nChannel 0: I'll, yeah, I'll invite you in a minute.\n\nChannel 1: Thanks. Thanks,\n\nChannel 0: Bye, Dave.\n\nChannel 1: Russ. See you, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Dean.","start":3.12,"end":3.84,"sentiment":"neutral","sentiment_score":0.16388984769582748},{"text":"How are you going?","start":3.84,"end":4.74,"sentiment":"neutral","sentiment_score":0.20516572520136833}],"sentiment":"neutral","sentiment_score":0.19140709936618805,"channel":0,"num_words":6,"start":3.12,"end":4.74},{"sentences":[{"text":"Yeah.","start":4.96,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.29562103748321533},{"text":"Good.","start":5.2799997,"end":5.52,"sentiment":"positive","sentiment_score":0.570581316947937},{"text":"Thanks, Russ.","start":5.52,"end":6.08,"sentiment":"positive","sentiment_score":0.6227617561817169},{"text":"How are you?","start":6.08,"end":6.8999996,"sentiment":"positive","sentiment_score":0.35981930295626324}],"sentiment":"positive","sentiment_score":0.4558833965233394,"channel":1,"num_words":7,"start":4.96,"end":6.8999996},{"sentences":[{"text":"Good.","start":7.9199996,"end":8.32,"sentiment":"positive","sentiment_score":0.5258914828300476},{"text":"Thank you.","start":8.32,"end":9.139999,"sentiment":"positive","sentiment_score":0.581708550453186},{"text":"How can I help?","start":9.599999,"end":10.82,"sentiment":"neutral","sentiment_score":0.31781355291604996}],"sentiment":"positive","sentiment_score":0.4229375422000885,"channel":0,"num_words":7,"start":7.9199996,"end":10.82},{"sentences":[{"text":"You were gonna get something to us by this week, but I hadn't received anything.","start":12.764999,"end":17.164999,"sentiment":"neutral","sentiment_score":-0.052777315924565},{"text":"So I was just following up to see just making sure it hasn't got lost 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following up.","start":243.73001,"end":245.25,"sentiment":"positive","sentiment_score":0.5099404513835907},{"text":"Absolutely no issues at all.","start":245.25,"end":247.19,"sentiment":"neutral","sentiment_score":0.303725266456604}],"sentiment":"positive","sentiment_score":0.40683285892009735,"channel":0,"num_words":10,"start":243.73001,"end":247.19},{"sentences":[{"text":"All good.","start":248.31999,"end":248.88,"sentiment":"positive","sentiment_score":0.38178621232509613},{"text":"All good.","start":248.88,"end":249.44,"sentiment":"positive","sentiment_score":0.3505806028842926},{"text":"I'll let you go.","start":249.44,"end":250.34,"sentiment":"neutral","sentiment_score":0.21710199117660522}],"sentiment":"neutral","sentiment_score":0.2916426993906498,"channel":1,"num_words":8,"start":248.31999,"end":250.34},{"sentences":[{"text":"Okay.","start":250.72493,"end":251.12494,"sentiment":"neutral","sentiment_score":0.07059691846370697}],"sentiment":"neutral","sentiment_score":0.07059691846370697,"channel":0,"num_words":1,"start":250.72493,"end":251.12494},{"sentences":[{"text":"You go","start":250.8,"end":251.28,"sentiment":"neutral","sentiment_score":0.05401616916060448}],"sentiment":"neutral","sentiment_score":0.05401616916060448,"channel":1,"num_words":2,"start":250.8,"end":251.28},{"sentences":[{"text":"No","start":251.12494,"end":251.44493,"sentiment":"neutral","sentiment_score":0.05504681169986725}],"sentiment":"neutral","sentiment_score":0.05504681169986725,"channel":0,"num_words":1,"start":251.12494,"end":251.44493},{"sentences":[{"text":"you 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you.","start":253.36493,"end":254.02493,"sentiment":"neutral","sentiment_score":0.2601625323295593}],"sentiment":"neutral","sentiment_score":0.18233832903206348,"channel":0,"num_words":4,"start":252.08493,"end":254.02493},{"sentences":[{"text":"No worries.","start":254.64494,"end":255.30495,"sentiment":"neutral","sentiment_score":0.12794297561049459}],"sentiment":"neutral","sentiment_score":0.12794297561049459,"channel":1,"num_words":2,"start":254.64494,"end":255.30495},{"sentences":[{"text":"I'll, yeah, I'll invite you in a minute.","start":254.88493,"end":256.74493,"sentiment":"neutral","sentiment_score":0.19632111862301826}],"sentiment":"neutral","sentiment_score":0.19632111862301826,"channel":0,"num_words":8,"start":254.88493,"end":256.74493},{"sentences":[{"text":"Thanks.","start":256.80493,"end":257.12494,"sentiment":"neutral","sentiment_score":0.3233568072319031},{"text":"Thanks,","start":257.12494,"end":257.44495,"sentiment":"positive","sentiment_score":0.4463550448417664}],"sentiment":"positive","sentiment_score":0.3848559260368347,"channel":1,"num_words":2,"start":256.80493,"end":257.44495},{"sentences":[{"text":"Bye, Dave.","start":257.12494,"end":257.86493,"sentiment":"neutral","sentiment_score":0.3072132170200348}],"sentiment":"neutral","sentiment_score":0.3072132170200348,"channel":0,"num_words":2,"start":257.12494,"end":257.86493},{"sentences":[{"text":"Russ.","start":257.44495,"end":257.76495,"sentiment":"neutral","sentiment_score":0.32211893796920776},{"text":"See you, mate.","start":257.76495,"end":258.24493,"sentiment":"neutral","sentiment_score":0.26378023624420166},{"text":"Bye.","start":258.24493,"end":258.74493,"sentiment":"neutral","sentiment_score":-0.06925875693559647}],"sentiment":"neutral","sentiment_score":0.20884017795324325,"channel":1,"num_words":5,"start":257.44495,"end":258.74493}]},"summary":{"result":"success","short":"The customer is following up on a previous email they sent to the agent. The agent explains that they need extra documents to put everything together and promises to resend the email. The customer apologizes for the misunderstanding and promises to call the agent back if needed."},"intents":{"segments":[{"text":"You were gonna get something to us by this week, but I hadn't received anything. So I was just following up to see just making sure it hasn't got lost somewhere. Mhmm.","start_word":20,"end_word":51,"intents":[{"intent":"Resolve email issue","confidence_score":0.057622302}]},{"text":"So I got the team to send you an email because we I needed a couple of extra documents from you to be able to put everything together. I'm just checking on when my bits and pieces. I need a couple of different let me restart that sentence. I need a couple of documents from you to be able to put the advice together. Yep.","start_word":122,"end_word":186,"intents":[{"intent":"Request additional documents","confidence_score":0.0052793496},{"intent":"Send email","confidence_score":0.045125984},{"intent":"Restart conversation","confidence_score":0.03162279},{"intent":"Restart conversation","confidence_score":0.03318262},{"intent":"Receive emails","confidence_score":0.005016858},{"intent":"Send email","confidence_score":0.015825072}]},{"text":"So I got the team to email you last Friday after we met to get that all through. So I can have a look to see with I mean, What I'll what ask email you. address Did was we it?","start_word":187,"end_word":226,"intents":[{"intent":"Check email","confidence_score":0.23245901}]},{"text":"Well, let me have a look and what I might do with them, I just send it from me personally so that way you can come back to me and let me know if anything's No.","start_word":407,"end_word":442,"intents":[{"intent":"Request call back","confidence_score":0.0879642}]}]},"sentiments":{"segments":[{"text":"Hi, Dean. How are you going? Yeah.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.20945172011852264},{"text":"Good. Thanks, Russ. How are you? Good. Thank you.","start_word":7,"end_word":15,"sentiment":"positive","sentiment_score":0.5305536985397339},{"text":"How can I help? You were gonna get something to us by this week, but I hadn't received anything. So I was just following up to see just making sure it hasn't got lost somewhere. Mhmm. No. No. You're completely okay. Let I didn't me. tell you to take your time. No. That's completely okay. I yeah. I can see if it's in there now. I can see that it's all being worked on. No. That's okay. Let me because I know I know yeah. We met a week ago. Yes. Good. Yeah. We met last Friday. We met we met last week here. Yeah. No. So I got the team to send you an email because we I needed a couple of extra documents from you to be able to put everything together. I'm just checking on when my bits and pieces. I need a couple of different let me restart that sentence. I need a couple of documents from you to be able to put the advice together. Yep. So I got the team to email you last Friday after we met to get that all through. So I can have a look to see with I mean, What I'll what ask email you. address Did was we it? That's Let me have a look. Come back. because I've been keeping an eye. I for as far as I know, I didn't receive anything. Okay. That's possible. Yeah. But It's but, yours, you know Dean Stubbs987@Gmail. yeah. Okay. Well, let me see if it's bounced or what's happened and get it resent. Alright. I just finished with just finished with another client, so I can't quite remember what we what I was chasing. Your email address would be would have Oakview in it, wouldn't it? Yes. Yeah. We'd have I'm to work assuming. through with that. So That's okay. so b I u w I. What am I looking for? It would have come from the girls at research apps. So, yeah, the only the only email I've got is from Jordan with our with our appointment time. Appointment desk. Okay. Oh, Yeah. So well, I've let just me have done a a look search. in yeah. Yeah. I've just done a search for the o q u, and and that was the only email that's come up. Okay. Well, let me have a look and what I might do with them, I just send it from me personally so that way you can come back to me and let me know if anything's No. I actually no. No. Yep. I actually went through went through I just clicked on all mails that includes everything. And, yeah, no. There's nothing there. The only one was, as I said, that one from Jordan. Okay. Well, let me send it to you from myself, and I'll give you a call when I send it. I just not gonna It's lie. Sorry. So I do need to pop to the bathroom, and then I all good. I just kinda read, something's happened. I don't know what it is, but but something's something's gone missing somewhere. And I had a I Yeah. just had I a sensor email had gone. You sent an know. email, but it it's gone somewhere Yeah. else. I don't know. But anyway, that's why I thought I'd give you a call. No. No. Thank you. No. I will, I'll resend it now from me so that way Yep. you have me.","start_word":16,"end_word":599,"sentiment":"neutral","sentiment_score":-0.007986316265225767},{"text":"Beautiful. Thank you for following up.","start_word":600,"end_word":605,"sentiment":"positive","sentiment_score":0.5026059746742249},{"text":"Absolutely no issues at all.","start_word":606,"end_word":610,"sentiment":"neutral","sentiment_score":0.30565303564071655},{"text":"All good. All good.","start_word":611,"end_word":614,"sentiment":"positive","sentiment_score":0.36275359988212585},{"text":"I'll let you go. Okay. You go No you go worries. run. Yes. Yes. Thank you. No worries. I'll, yeah, I'll invite you in a minute. Thanks.","start_word":615,"end_word":641,"sentiment":"neutral","sentiment_score":0.1609138697385788},{"text":"Bye, Thanks, Dave.","start_word":642,"end_word":644,"sentiment":"positive","sentiment_score":0.33917221426963806},{"text":"Russ. See you, mate. Bye.","start_word":645,"end_word":649,"sentiment":"neutral","sentiment_score":0.2637483820319176}],"average":{"sentiment":"neutral","sentiment_score":0.02710302737580628}}}}