{"metadata":{"transaction_key":"deprecated","request_id":"01a0eba0-0f9e-77d0-8f03-6cd17d2cf89a","sha256":"b86905620804e2201db4bdc2b3cb3b890bd298a136fbed74030cc4e51c12371d","created":"2026-09-29T05:25:32.194Z","duration":18.791937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text.","confidence":1.0,"words":[{"word":"hi","start":0.39999998,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2798365354537964},{"word":"the","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6729836463928223},{"word":"person","start":0.96,"end":1.28,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6575599312782288},{"word":"you","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7336382865905762},{"word":"have","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7741705179214478},{"word":"called","start":1.68,"end":2.0,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7729173898696899},{"word":"is","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8274680376052856},{"word":"not","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8396045565605164},{"word":"available","start":2.3999999,"end":2.8999999,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7658734321594238},{"word":"please","start":3.36,"end":3.76,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6472460031509399},{"word":"leave","start":3.76,"end":4.0,"confidence":0.99609375,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5186577439308167},{"word":"a","start":4.0,"end":4.08,"confidence":0.9770508,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6001927852630615},{"word":"short","start":4.08,"end":4.56,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4316850900650024},{"word":"ten","start":4.56,"end":4.7999997,"confidence":0.96533203,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6162631511688232},{"word":"second","start":4.7999997,"end":5.2799997,"confidence":0.9951172,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5965290665626526},{"word":"message","start":5.2799997,"end":5.7599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6301389932632446},{"word":"after","start":5.7599998,"end":6.0,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3900804221630096},{"word":"the","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5319116711616516},{"word":"tone","start":6.16,"end":6.48,"confidence":0.9406738,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4920349717140198},{"word":"and","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5432812571525574},{"word":"we'll","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.49269598722457886},{"word":"send","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4195592999458313},{"word":"a","start":7.12,"end":7.2799997,"confidence":0.51904297,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4500613808631897},{"word":"message","start":7.2799997,"end":7.6,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.39023885130882263},{"word":"as","start":7.6,"end":7.8399997,"confidence":0.99316406,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.42858269810676575},{"word":"a","start":7.8399997,"end":7.9199996,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.509860098361969},{"word":"text","start":7.9199996,"end":8.42,"confidence":1.0,"punctuated_word":"text.","sentiment":"neutral","sentiment_score":-0.3065124452114105}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.2798365354537964},{"text":"The person you have called is not available.","start":0.79999995,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.7555269747972488},{"text":"Please leave a short ten second message after the tone, and we'll send a message as a text.","start":3.36,"end":8.42,"sentiment":"negative","sentiment_score":-0.4997517731454637}],"sentiment":"negative","sentiment_score":-0.5673920092759309,"num_words":27,"start":0.39999998,"end":8.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.2798365354537964},{"text":"The person you have called is not available.","start":0.79999995,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.7555269747972488},{"text":"Please leave a short ten second message after the tone, and we'll send a message as a text.","start":3.36,"end":8.42,"sentiment":"negative","sentiment_score":-0.4997517731454637}],"sentiment":"negative","sentiment_score":-0.5673920092759309,"channel":1,"num_words":27,"start":0.39999998,"end":8.42}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone, and we'll send a message as a text.","start_word":9,"end_word":26,"intents":[{"intent":"Leave a message","confidence_score":0.019834172},{"intent":"Send a text","confidence_score":0.840484}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2798365354537964},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text.","start_word":1,"end_word":26,"sentiment":"negative","sentiment_score":-0.5731253027915955}],"average":{"sentiment":"negative","sentiment_score":-0.5572718542975348}}}}