{"metadata":{"transaction_key":"deprecated","request_id":"019f4440-2994-74c2-8464-68143d519aad","sha256":"c175441db48a39bad289718e346ec3fd9df3c4beb2875b717bab7395f2678574","created":"2026-07-09T00:21:24.167Z","duration":4.3919377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.71999997,"confidence":0.99609375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.13517510890960693},{"word":"you've","start":0.71999997,"end":1.04,"confidence":0.9885254,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.04032927751541138},{"word":"reached","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.0467926412820816},{"word":"joe","start":1.36,"end":1.68,"confidence":0.9880371,"punctuated_word":"Joe.","sentiment":"neutral","sentiment_score":0.018151327967643734},{"word":"please","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.23888130486011505},{"word":"leave","start":1.92,"end":2.1599998,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.24905002117156985},{"word":"a","start":2.1599998,"end":2.24,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2880834937095642},{"word":"message","start":2.24,"end":2.56,"confidence":0.9609375,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.18421095609664917},{"word":"and","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1582440435886383},{"word":"i'll","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.10731025785207748},{"word":"call","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2000671029090881},{"word":"you","start":3.12,"end":3.1999998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.18178251385688785},{"word":"back","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.16409637033939362},{"word":"as","start":3.36,"end":3.6,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.18885032832622528},{"word":"soon","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.2275581955909729},{"word":"as","start":3.84,"end":3.9199998,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.13625559210777283},{"word":"i","start":3.9199998,"end":4.0,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007748842239379883},{"word":"can","start":4.0,"end":4.3919377,"confidence":0.99902344,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.0917755588889122}],"paragraphs":{"transcript":"\nHi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.13517510890960693},{"text":"You've reached Joe.","start":0.71999997,"end":1.68,"sentiment":"neutral","sentiment_score":0.03509108225504557},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":1.68,"end":4.3919377,"sentiment":"neutral","sentiment_score":-0.1720297783613205}],"sentiment":"neutral","sentiment_score":-0.1204426967435413,"num_words":18,"start":0.48,"end":4.3919377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.13517510890960693},{"text":"You've reached Joe.","start":0.71999997,"end":1.68,"sentiment":"neutral","sentiment_score":0.03509108225504557},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":1.68,"end":4.3919377,"sentiment":"neutral","sentiment_score":-0.1720297783613205}],"sentiment":"neutral","sentiment_score":-0.1204426967435413,"channel":1,"num_words":18,"start":0.48,"end":4.3919377}]},"summary":{"result":"success","short":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back as soon as I can.","start_word":4,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.1870883}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.10359983891248704}],"average":{"sentiment":"neutral","sentiment_score":-0.10359983974032932}}}}