{"metadata":{"transaction_key":"deprecated","request_id":"019ed32d-f1fd-7bc2-85ff-64f91b944566","sha256":"e9fdabdc2e469d4326e252f148c64293b4346fa9e3fed8948a004b29fe9679d6","created":"2026-06-17T01:24:25.474Z","duration":52.27194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":161,"output_tokens":54},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":186,"output_tokens":186},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":186,"output_tokens":23}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Darren? Vigilance AI, Darren. We're a cybersecurity company. Good day to you. Yeah. Darren, our platforms provide AI security analysts which work twenty four seven without you hiring a full time security engineer. Do you guys already have an SoC in place? Oh, well, fair enough, Darren. But would you like to see how we compare? Understood, mate. Well, you have a great day then. Take care. Bye bye then.","confidence":0.9970703,"words":[{"word":"oh","start":2.8799999,"end":3.12,"confidence":0.99316406,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03623022884130478},{"word":"hi","start":3.12,"end":3.62,"confidence":0.99658203,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.023201623931527134},{"word":"this","start":3.76,"end":4.0,"confidence":0.60302734,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.01946112886071205},{"word":"is","start":4.0,"end":4.16,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.021715877577662468},{"word":"andrew","start":4.16,"end":4.56,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.022623877972364426},{"word":"from","start":4.56,"end":4.88,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.0327371209859848},{"word":"vigilance","start":4.88,"end":5.38,"confidence":0.9819336,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02134089730679989},{"word":"ai","start":5.44,"end":5.94,"confidence":0.89746094,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.023700227960944176},{"word":"am","start":6.56,"end":6.72,"confidence":0.98828125,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.00884440541267395},{"word":"i","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01225095521658659},{"word":"speaking","start":6.8799996,"end":7.2,"confidence":1.0,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.005523746833205223},{"word":"to","start":7.2,"end":7.52,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.010265123099088669},{"word":"darren","start":7.52,"end":8.02,"confidence":0.98583984,"punctuated_word":"Darren?","sentiment":"neutral","sentiment_score":0.007516202516853809},{"word":"vigilance","start":11.36,"end":11.86,"confidence":0.8339844,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.005332253873348236},{"word":"ai","start":12.16,"end":12.4,"confidence":0.96069336,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.006589317228645086},{"word":"darren","start":12.4,"end":12.9,"confidence":0.9926758,"punctuated_word":"Darren.","sentiment":"neutral","sentiment_score":0.008326128125190735},{"word":"we're","start":13.304999,"end":13.544999,"confidence":0.9926758,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.017843928188085556},{"word":"a","start":13.544999,"end":13.785,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.025920793414115902},{"word":"cybersecurity","start":13.785,"end":14.285,"confidence":0.91259766,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.01478296983987093},{"word":"company","start":14.584999,"end":15.084999,"confidence":0.99560547,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.022429876029491425},{"word":"good","start":15.384999,"end":15.625,"confidence":0.87841797,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.34359514713287354},{"word":"day","start":15.625,"end":15.785,"confidence":0.99902344,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.34434235095977783},{"word":"to","start":15.785,"end":15.945,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.3158203661441803},{"word":"you","start":15.945,"end":16.445,"confidence":0.9580078,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.28689026832580566},{"word":"yeah","start":20.185,"end":20.685,"confidence":0.97631836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06562183052301407},{"word":"darren","start":20.824999,"end":21.324999,"confidence":0.9836426,"punctuated_word":"Darren,","sentiment":"neutral","sentiment_score":0.031400080770254135},{"word":"our","start":21.465,"end":21.785,"confidence":0.9970703,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.02901041880249977},{"word":"platforms","start":21.785,"end":22.285,"confidence":0.984375,"punctuated_word":"platforms","sentiment":"neutral","sentiment_score":0.04645796865224838},{"word":"provide","start":22.744999,"end":23.244999,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.024018526077270508},{"word":"ai","start":23.465,"end":23.785,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.03656396642327309},{"word":"security","start":23.785,"end":24.285,"confidence":0.9980469,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.021235574036836624},{"word":"analysts","start":24.345,"end":24.744999,"confidence":0.7397461,"punctuated_word":"analysts","sentiment":"neutral","sentiment_score":0.02901787869632244},{"word":"which","start":24.744999,"end":24.985,"confidence":0.6616211,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.027703750878572464},{"word":"work","start":24.985,"end":25.224998,"confidence":0.98828125,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.02729751355946064},{"word":"twenty","start":25.224998,"end":25.625,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.04235997051000595},{"word":"four","start":25.625,"end":25.864998,"confidence":1.0,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.040230028331279755},{"word":"seven","start":25.864998,"end":26.364998,"confidence":0.99609375,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.04744023084640503},{"word":"without","start":26.85,"end":27.09,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.041089560836553574},{"word":"you","start":27.09,"end":27.33,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.027872905135154724},{"word":"hiring","start":27.33,"end":27.730001,"confidence":1.0,"punctuated_word":"hiring","sentiment":"neutral","sentiment_score":0.028878912329673767},{"word":"a","start":27.730001,"end":27.890001,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07434406876564026},{"word":"full","start":27.890001,"end":28.130001,"confidence":1.0,"punctuated_word":"full","sentiment":"neutral","sentiment_score":0.055854879319667816},{"word":"time","start":28.130001,"end":28.53,"confidence":0.99316406,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.048593584448099136},{"word":"security","start":28.53,"end":29.03,"confidence":0.8432617,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.0223550908267498},{"word":"engineer","start":29.09,"end":29.59,"confidence":0.82128906,"punctuated_word":"engineer.","sentiment":"neutral","sentiment_score":0.029780134558677673},{"word":"do","start":31.810001,"end":32.05,"confidence":0.24145508,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.13918015360832214},{"word":"you","start":32.05,"end":32.13,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.031504929065704346},{"word":"guys","start":32.13,"end":32.45,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.04445943981409073},{"word":"already","start":32.45,"end":32.77,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.0494222454726696},{"word":"have","start":32.77,"end":32.93,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0472293458878994},{"word":"an","start":32.93,"end":33.09,"confidence":0.9970703,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.0472751259803772},{"word":"soc","start":33.09,"end":33.49,"confidence":0.7163086,"punctuated_word":"SoC","sentiment":"neutral","sentiment_score":0.031218798831105232},{"word":"in","start":33.49,"end":33.73,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.030579010024666783},{"word":"place","start":33.73,"end":34.23,"confidence":0.9995117,"punctuated_word":"place?","sentiment":"neutral","sentiment_score":0.04062732309103012},{"word":"oh","start":36.370003,"end":36.870003,"confidence":0.82128906,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03546305000782013},{"word":"well","start":37.41,"end":37.81,"confidence":0.7536621,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.03671996667981148},{"word":"fair","start":37.81,"end":38.05,"confidence":0.9980469,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":0.04202974587678909},{"word":"enough","start":38.05,"end":38.45,"confidence":0.97265625,"punctuated_word":"enough,","sentiment":"neutral","sentiment_score":0.05413120239973068},{"word":"darren","start":38.45,"end":38.95,"confidence":0.94873047,"punctuated_word":"Darren.","sentiment":"neutral","sentiment_score":0.04927179217338562},{"word":"but","start":39.010002,"end":39.25,"confidence":0.8330078,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.007416336797177792},{"word":"would","start":39.25,"end":39.49,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.0031388774514198303},{"word":"you","start":39.49,"end":39.57,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.008877777494490147},{"word":"like","start":39.57,"end":39.97,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.011479823850095272},{"word":"to","start":39.97,"end":40.29,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.01092943735420704},{"word":"see","start":40.29,"end":40.77,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.012097176164388657},{"word":"how","start":40.77,"end":40.93,"confidence":0.89746094,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.014953644946217535},{"word":"we","start":40.93,"end":41.17,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.07380521297454834},{"word":"compare","start":41.17,"end":41.67,"confidence":0.9995117,"punctuated_word":"compare?","sentiment":"neutral","sentiment_score":-0.06848099082708359},{"word":"understood","start":45.625,"end":46.125,"confidence":0.89192706,"punctuated_word":"Understood,","sentiment":"neutral","sentiment_score":0.24577942490577695},{"word":"mate","start":46.185,"end":46.665,"confidence":0.99853516,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.2890799045562744},{"word":"well","start":46.665,"end":46.825,"confidence":0.9824219,"punctuated_word":"Well,","sentiment":"positive","sentiment_score":0.5032377243041992},{"word":"you","start":46.825,"end":46.985,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6488141417503357},{"word":"have","start":46.985,"end":47.065002,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6501335501670837},{"word":"a","start":47.065002,"end":47.145,"confidence":0.9970703,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6175931692123413},{"word":"great","start":47.145,"end":47.385002,"confidence":0.99902344,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.6610741019248962},{"word":"day","start":47.385002,"end":47.625,"confidence":0.9980469,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.606882631778717},{"word":"then","start":47.625,"end":47.865,"confidence":0.98999023,"punctuated_word":"then.","sentiment":"positive","sentiment_score":0.6146816611289978},{"word":"take","start":47.865,"end":48.185,"confidence":1.0,"punctuated_word":"Take","sentiment":"positive","sentiment_score":0.44592341780662537},{"word":"care","start":48.185,"end":48.685,"confidence":1.0,"punctuated_word":"care.","sentiment":"positive","sentiment_score":0.544054388999939},{"word":"bye","start":50.025,"end":50.185,"confidence":0.97265625,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.13380703330039978},{"word":"bye","start":50.185,"end":50.345,"confidence":0.9760742,"punctuated_word":"bye","sentiment":"neutral","sentiment_score":0.11721841990947723},{"word":"then","start":50.345,"end":50.845,"confidence":0.7636719,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.09356987476348876}],"paragraphs":{"transcript":"\nOh, hi. This is Andrew from Vigilance AI. Am I speaking to Darren? Vigilance AI, Darren. We're a cybersecurity company.\n\nGood day to you. Yeah. Darren, our platforms provide AI security analysts which work twenty four seven without you hiring a full time security engineer. Do you guys already have an SoC in place? Oh, well, fair enough, Darren.\n\nBut would you like to see how we compare? Understood, mate. Well, you have a great day then. Take care. Bye bye then.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.02971592638641596},{"text":"This is Andrew from Vigilance AI.","start":3.76,"end":5.94,"sentiment":"neutral","sentiment_score":0.0235965217774113},{"text":"Am I speaking to Darren?","start":6.56,"end":8.02,"sentiment":"neutral","sentiment_score":0.008880086615681649},{"text":"Vigilance AI, Darren.","start":11.36,"end":12.9,"sentiment":"neutral","sentiment_score":0.006749233075728019},{"text":"We're a cybersecurity company.","start":13.304999,"end":15.084999,"sentiment":"neutral","sentiment_score":0.020244391867890954}],"sentiment":"neutral","sentiment_score":0.017331834160722794,"num_words":20,"start":2.8799999,"end":15.084999},{"sentences":[{"text":"Good day to you.","start":15.384999,"end":16.445,"sentiment":"neutral","sentiment_score":0.32266203314065933},{"text":"Yeah.","start":20.185,"end":20.685,"sentiment":"neutral","sentiment_score":0.06562183052301407},{"text":"Darren, our platforms provide AI security analysts which work twenty four seven without you hiring a full time security engineer.","start":20.824999,"end":29.59,"sentiment":"neutral","sentiment_score":0.03657525219023228},{"text":"Do you guys already have an SoC in place?","start":31.810001,"end":34.23,"sentiment":"neutral","sentiment_score":0.05127737464176284},{"text":"Oh, well, fair enough, Darren.","start":36.370003,"end":38.95,"sentiment":"neutral","sentiment_score":0.0435231514275074}],"sentiment":"neutral","sentiment_score":0.07094582399496666,"num_words":39,"start":15.384999,"end":38.95},{"sentences":[{"text":"But would you like to see how we compare?","start":39.010002,"end":41.67,"sentiment":"neutral","sentiment_score":-0.021816289362808067},{"text":"Understood, mate.","start":45.625,"end":46.665,"sentiment":"neutral","sentiment_score":0.2674296647310257},{"text":"Well, you have a great day then.","start":46.665,"end":47.865,"sentiment":"positive","sentiment_score":0.6146309971809387},{"text":"Take care.","start":47.865,"end":48.685,"sentiment":"positive","sentiment_score":0.49498890340328217},{"text":"Bye bye then.","start":50.025,"end":50.845,"sentiment":"neutral","sentiment_score":0.11486510932445526}],"sentiment":"neutral","sentiment_score":0.25980447131492523,"num_words":23,"start":39.010002,"end":50.845}]}}]},{"alternatives":[{"transcript":"Hello? Sorry. You're from? Hi. That's alright. We we already got something. That's alright. We're good. Yeah. Alright. No. No. I'm we're good. Thank you. Thank you. Bye.","confidence":0.986084,"words":[{"word":"hello","start":7.9199996,"end":8.42,"confidence":0.83935547,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.0012706974521279335},{"word":"sorry","start":8.88,"end":9.2,"confidence":0.8859863,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.01063656434416771},{"word":"you're","start":9.2,"end":9.44,"confidence":0.9941406,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.004944410175085068},{"word":"from","start":9.44,"end":9.94,"confidence":0.6755371,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.001668205251917243},{"word":"hi","start":18.625,"end":19.125,"confidence":0.82470703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0821259468793869},{"word":"that's","start":27.519999,"end":27.84,"confidence":0.7819824,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.0904012769460678},{"word":"alright","start":27.84,"end":28.32,"confidence":0.9814453,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.11545773595571518},{"word":"we","start":28.32,"end":28.82,"confidence":0.9970703,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.04192216321825981},{"word":"we","start":28.96,"end":29.119999,"confidence":0.8569336,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.027959050610661507},{"word":"already","start":29.119999,"end":29.519999,"confidence":0.9970703,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.0466662123799324},{"word":"got","start":29.519999,"end":29.68,"confidence":0.99902344,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.06913246214389801},{"word":"something","start":29.68,"end":30.18,"confidence":0.99658203,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":0.04491967707872391},{"word":"that's","start":30.24,"end":30.48,"confidence":0.7661133,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.1481991857290268},{"word":"alright","start":30.48,"end":30.98,"confidence":0.99902344,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.1446171998977661},{"word":"we're","start":31.599998,"end":31.84,"confidence":0.986084,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.09044312685728072},{"word":"good","start":31.84,"end":32.34,"confidence":1.0,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.209233820438385},{"word":"yeah","start":34.559998,"end":35.059998,"confidence":0.9890137,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.023891393095254895},{"word":"alright","start":39.28,"end":39.78,"confidence":0.982666,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.005907091312110424},{"word":"no","start":40.8,"end":41.3,"confidence":0.890625,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06647932529449463},{"word":"no","start":42.344997,"end":42.745,"confidence":0.9975586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.03949249908328056},{"word":"i'm","start":42.745,"end":42.984997,"confidence":0.77319336,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.12512987852096558},{"word":"we're","start":43.065,"end":43.304996,"confidence":0.9975586,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.21252188086509705},{"word":"good","start":43.304996,"end":43.545,"confidence":0.9995117,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.25665283203125},{"word":"thank","start":43.545,"end":43.785,"confidence":0.99609375,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4794234335422516},{"word":"you","start":43.785,"end":44.285,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3966416120529175},{"word":"thank","start":48.184998,"end":48.425,"confidence":0.39331055,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5872465968132019},{"word":"you","start":48.425,"end":48.824997,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.3167867064476013},{"word":"bye","start":48.824997,"end":49.324997,"confidence":0.9824219,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2100464403629303}],"paragraphs":{"transcript":"\nHello? Sorry. You're from? Hi. That's alright.\n\nWe we already got something. That's alright. We're good. Yeah. Alright.\n\nNo. No. I'm we're good. Thank you. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":-0.0012706974521279335},{"text":"Sorry.","start":8.88,"end":9.2,"sentiment":"neutral","sentiment_score":-0.01063656434416771},{"text":"You're from?","start":9.2,"end":9.94,"sentiment":"neutral","sentiment_score":-0.0033063077135011554},{"text":"Hi.","start":18.625,"end":19.125,"sentiment":"neutral","sentiment_score":0.0821259468793869},{"text":"That's alright.","start":27.519999,"end":28.32,"sentiment":"neutral","sentiment_score":0.1029295064508915}],"sentiment":"neutral","sentiment_score":0.0384950117939817,"num_words":7,"start":7.9199996,"end":28.32},{"sentences":[{"text":"We we already got something.","start":28.32,"end":30.18,"sentiment":"neutral","sentiment_score":0.04611991308629513},{"text":"That's alright.","start":30.24,"end":30.98,"sentiment":"neutral","sentiment_score":0.14640819281339645},{"text":"We're good.","start":31.599998,"end":32.34,"sentiment":"neutral","sentiment_score":0.14983847364783287},{"text":"Yeah.","start":34.559998,"end":35.059998,"sentiment":"neutral","sentiment_score":0.023891393095254895},{"text":"Alright.","start":39.28,"end":39.78,"sentiment":"neutral","sentiment_score":0.005907091312110424}],"sentiment":"neutral","sentiment_score":0.07753558025102723,"num_words":11,"start":28.32,"end":39.78},{"sentences":[{"text":"No.","start":40.8,"end":41.3,"sentiment":"neutral","sentiment_score":-0.06647932529449463},{"text":"No.","start":42.344997,"end":42.745,"sentiment":"neutral","sentiment_score":-0.03949249908328056},{"text":"I'm we're good.","start":42.745,"end":43.545,"sentiment":"neutral","sentiment_score":0.19810153047243753},{"text":"Thank you.","start":43.545,"end":44.285,"sentiment":"positive","sentiment_score":0.43803252279758453},{"text":"Thank you.","start":48.184998,"end":48.824997,"sentiment":"positive","sentiment_score":0.4520166516304016}],"sentiment":"neutral","sentiment_score":0.25204790176616776,"num_words":9,"start":40.8,"end":48.824997},{"sentences":[{"text":"Bye.","start":48.824997,"end":49.324997,"sentiment":"neutral","sentiment_score":0.2100464403629303}],"sentiment":"neutral","sentiment_score":0.2100464403629303,"num_words":1,"start":48.824997,"end":49.324997}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Darren?\n\nChannel 1: Hello? Sorry. You're from?\n\nChannel 0: Vigilance AI, Darren. We're a cybersecurity company. Good day to you.\n\nChannel 1: Hi.\n\nChannel 0: Yeah. Darren, our platforms provide AI security analysts which work twenty four seven without you hiring\n\nChannel 1: That's\n\nChannel 0: a\n\nChannel 1: alright.\n\nChannel 0: full time\n\nChannel 1: We\n\nChannel 0: security\n\nChannel 1: we\n\nChannel 0: engineer.\n\nChannel 1: already got something. That's alright. We're\n\nChannel 0: Do\n\nChannel 1: good.\n\nChannel 0: you guys already have an SoC in place?\n\nChannel 1: Yeah.\n\nChannel 0: Oh, well, fair enough, Darren. But would\n\nChannel 1: Alright.\n\nChannel 0: you like to see how\n\nChannel 1: No.\n\nChannel 0: we compare?\n\nChannel 1: No. I'm we're good. Thank you.\n\nChannel 0: Understood, mate. Well, you have a great day then. Take\n\nChannel 1: Thank\n\nChannel 0: care.\n\nChannel 1: you. Bye.\n\nChannel 0: Bye bye then.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.02971592638641596},{"text":"This is Andrew from Vigilance AI.","start":3.76,"end":5.94,"sentiment":"neutral","sentiment_score":0.0235965217774113},{"text":"Am I speaking to Darren?","start":6.56,"end":8.02,"sentiment":"neutral","sentiment_score":0.008880086615681649}],"sentiment":"neutral","sentiment_score":0.018877801270439074,"channel":0,"num_words":13,"start":2.8799999,"end":8.02},{"sentences":[{"text":"Hello?","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":-0.0012706974521279335},{"text":"Sorry.","start":8.88,"end":9.2,"sentiment":"neutral","sentiment_score":-0.01063656434416771},{"text":"You're from?","start":9.2,"end":9.94,"sentiment":"neutral","sentiment_score":-0.0033063077135011554}],"sentiment":"neutral","sentiment_score":-0.004629969305824488,"channel":1,"num_words":4,"start":7.9199996,"end":9.94},{"sentences":[{"text":"Vigilance AI, Darren.","start":11.36,"end":12.9,"sentiment":"neutral","sentiment_score":0.006749233075728019},{"text":"We're a cybersecurity company.","start":13.304999,"end":15.084999,"sentiment":"neutral","sentiment_score":0.020244391867890954},{"text":"Good day to you.","start":15.384999,"end":16.445,"sentiment":"neutral","sentiment_score":0.32266203314065933}],"sentiment":"neutral","sentiment_score":0.12653394538739865,"channel":0,"num_words":11,"start":11.36,"end":16.445},{"sentences":[{"text":"Hi.","start":18.625,"end":19.125,"sentiment":"neutral","sentiment_score":0.0821259468793869}],"sentiment":"neutral","sentiment_score":0.0821259468793869,"channel":1,"num_words":1,"start":18.625,"end":19.125},{"sentences":[{"text":"Yeah.","start":20.185,"end":20.685,"sentiment":"neutral","sentiment_score":0.06562183052301407},{"text":"Darren, our platforms provide AI security analysts which work twenty four seven without you hiring","start":20.824999,"end":27.730001,"sentiment":"neutral","sentiment_score":0.03337181905905406}],"sentiment":"neutral","sentiment_score":0.03538744477555156,"channel":0,"num_words":16,"start":20.185,"end":27.730001},{"sentences":[{"text":"That's","start":27.519999,"end":27.84,"sentiment":"neutral","sentiment_score":0.0904012769460678}],"sentiment":"neutral","sentiment_score":0.0904012769460678,"channel":1,"num_words":1,"start":27.519999,"end":27.84},{"sentences":[{"text":"a","start":27.730001,"end":27.890001,"sentiment":"neutral","sentiment_score":0.07434406876564026}],"sentiment":"neutral","sentiment_score":0.07434406876564026,"channel":0,"num_words":1,"start":27.730001,"end":27.890001},{"sentences":[{"text":"alright.","start":27.84,"end":28.32,"sentiment":"neutral","sentiment_score":0.11545773595571518}],"sentiment":"neutral","sentiment_score":0.11545773595571518,"channel":1,"num_words":1,"start":27.84,"end":28.32},{"sentences":[{"text":"full time","start":27.890001,"end":28.53,"sentiment":"neutral","sentiment_score":0.052224231883883476}],"sentiment":"neutral","sentiment_score":0.052224231883883476,"channel":0,"num_words":2,"start":27.890001,"end":28.53},{"sentences":[{"text":"We","start":28.32,"end":28.82,"sentiment":"neutral","sentiment_score":0.04192216321825981}],"sentiment":"neutral","sentiment_score":0.04192216321825981,"channel":1,"num_words":1,"start":28.32,"end":28.82},{"sentences":[{"text":"security","start":28.53,"end":29.03,"sentiment":"neutral","sentiment_score":0.0223550908267498}],"sentiment":"neutral","sentiment_score":0.0223550908267498,"channel":0,"num_words":1,"start":28.53,"end":29.03},{"sentences":[{"text":"we","start":28.96,"end":29.119999,"sentiment":"neutral","sentiment_score":0.027959050610661507}],"sentiment":"neutral","sentiment_score":0.027959050610661507,"channel":1,"num_words":1,"start":28.96,"end":29.119999},{"sentences":[{"text":"engineer.","start":29.09,"end":29.59,"sentiment":"neutral","sentiment_score":0.029780134558677673}],"sentiment":"neutral","sentiment_score":0.029780134558677673,"channel":0,"num_words":1,"start":29.09,"end":29.59},{"sentences":[{"text":"already got something.","start":29.119999,"end":30.18,"sentiment":"neutral","sentiment_score":0.053572783867518105},{"text":"That's alright.","start":30.24,"end":30.98,"sentiment":"neutral","sentiment_score":0.14640819281339645},{"text":"We're","start":31.599998,"end":31.84,"sentiment":"neutral","sentiment_score":0.09044312685728072}],"sentiment":"neutral","sentiment_score":0.09066297734777133,"channel":1,"num_words":6,"start":29.119999,"end":31.84},{"sentences":[{"text":"Do","start":31.810001,"end":32.05,"sentiment":"neutral","sentiment_score":0.13918015360832214}],"sentiment":"neutral","sentiment_score":0.13918015360832214,"channel":0,"num_words":1,"start":31.810001,"end":32.05},{"sentences":[{"text":"good.","start":31.84,"end":32.34,"sentiment":"neutral","sentiment_score":0.209233820438385}],"sentiment":"neutral","sentiment_score":0.209233820438385,"channel":1,"num_words":1,"start":31.84,"end":32.34},{"sentences":[{"text":"you guys already have an SoC in place?","start":32.05,"end":34.23,"sentiment":"neutral","sentiment_score":0.040289527270942926}],"sentiment":"neutral","sentiment_score":0.040289527270942926,"channel":0,"num_words":8,"start":32.05,"end":34.23},{"sentences":[{"text":"Yeah.","start":34.559998,"end":35.059998,"sentiment":"neutral","sentiment_score":0.023891393095254895}],"sentiment":"neutral","sentiment_score":0.023891393095254895,"channel":1,"num_words":1,"start":34.559998,"end":35.059998},{"sentences":[{"text":"Oh, well, fair enough, Darren.","start":36.370003,"end":38.95,"sentiment":"neutral","sentiment_score":0.0435231514275074},{"text":"But would","start":39.010002,"end":39.49,"sentiment":"neutral","sentiment_score":0.0021387296728789806}],"sentiment":"neutral","sentiment_score":0.03169903092618499,"channel":0,"num_words":7,"start":36.370003,"end":39.49},{"sentences":[{"text":"Alright.","start":39.28,"end":39.78,"sentiment":"neutral","sentiment_score":0.005907091312110424}],"sentiment":"neutral","sentiment_score":0.005907091312110424,"channel":1,"num_words":1,"start":39.28,"end":39.78},{"sentences":[{"text":"you like to see how","start":39.49,"end":40.93,"sentiment":"neutral","sentiment_score":-0.01166757196187973}],"sentiment":"neutral","sentiment_score":-0.01166757196187973,"channel":0,"num_words":5,"start":39.49,"end":40.93},{"sentences":[{"text":"No.","start":40.8,"end":41.3,"sentiment":"neutral","sentiment_score":-0.06647932529449463}],"sentiment":"neutral","sentiment_score":-0.06647932529449463,"channel":1,"num_words":1,"start":40.8,"end":41.3},{"sentences":[{"text":"we compare?","start":40.93,"end":41.67,"sentiment":"neutral","sentiment_score":-0.07114310190081596}],"sentiment":"neutral","sentiment_score":-0.07114310190081596,"channel":0,"num_words":2,"start":40.93,"end":41.67},{"sentences":[{"text":"No.","start":42.344997,"end":42.745,"sentiment":"neutral","sentiment_score":-0.03949249908328056},{"text":"I'm we're good.","start":42.745,"end":43.545,"sentiment":"neutral","sentiment_score":0.19810153047243753},{"text":"Thank you.","start":43.545,"end":44.285,"sentiment":"positive","sentiment_score":0.43803252279758453}],"sentiment":"neutral","sentiment_score":0.2384795229882002,"channel":1,"num_words":6,"start":42.344997,"end":44.285},{"sentences":[{"text":"Understood, mate.","start":45.625,"end":46.665,"sentiment":"neutral","sentiment_score":0.2674296647310257},{"text":"Well, you have a great day then.","start":46.665,"end":47.865,"sentiment":"positive","sentiment_score":0.6146309971809387},{"text":"Take","start":47.865,"end":48.185,"sentiment":"positive","sentiment_score":0.44592341780662537}],"sentiment":"positive","sentiment_score":0.5283199727535248,"channel":0,"num_words":10,"start":45.625,"end":48.185},{"sentences":[{"text":"Thank","start":48.184998,"end":48.425,"sentiment":"positive","sentiment_score":0.5872465968132019}],"sentiment":"positive","sentiment_score":0.5872465968132019,"channel":1,"num_words":1,"start":48.184998,"end":48.425},{"sentences":[{"text":"care.","start":48.185,"end":48.685,"sentiment":"positive","sentiment_score":0.544054388999939}],"sentiment":"positive","sentiment_score":0.544054388999939,"channel":0,"num_words":1,"start":48.185,"end":48.685},{"sentences":[{"text":"you.","start":48.425,"end":48.824997,"sentiment":"neutral","sentiment_score":0.3167867064476013},{"text":"Bye.","start":48.824997,"end":49.324997,"sentiment":"neutral","sentiment_score":0.2100464403629303}],"sentiment":"neutral","sentiment_score":0.2634165734052658,"channel":1,"num_words":2,"start":48.425,"end":49.324997},{"sentences":[{"text":"Bye bye then.","start":50.025,"end":50.845,"sentiment":"neutral","sentiment_score":0.11486510932445526}],"sentiment":"neutral","sentiment_score":0.11486510932445526,"channel":0,"num_words":3,"start":50.025,"end":50.845}]},"summary":{"result":"success","short":"Andrew fromGenerationance AI calls Darren to discuss their cybersecurity company's AI security analysts and their use of No. We. He asks if Darren has an existing security system and offers to compare their services. Darren declines and ends the call."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Am I speaking to Darren? Hello?","start_word":2,"end_word":13,"intents":[{"intent":"Confirm identity","confidence_score":0.2582211}]},{"text":"Darren, our platforms provide AI security analysts which work twenty four seven without you hiring That's a alright.","start_word":30,"end_word":47,"intents":[{"intent":"Offer security analysts","confidence_score":0.0029630912}]},{"text":"you guys already have an SoC in place? Yeah.","start_word":62,"end_word":70,"intents":[{"intent":"Inquire about soc","confidence_score":0.036764167}]},{"text":"Well, you have a great day then. Take Thank care. you.","start_word":95,"end_word":105,"intents":[{"intent":"Provide assurance","confidence_score":0.0011130756}]},{"text":"Bye bye then.","start_word":107,"end_word":109,"intents":[{"intent":"Conclude conversation","confidence_score":0.024337918}]}]},"sentiments":{"segments":[{"text":"Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Darren? Hello? Sorry. You're from? Vigilance AI, Darren. We're a cybersecurity company. Good day to you. Hi. Yeah. Darren, our platforms provide AI security analysts which work twenty four seven without you hiring That's a alright. full time We security we engineer. already got something. That's alright. We're Do good. you guys already have an SoC in place? Yeah. Oh, well, fair enough, Darren. But would Alright. you like to see how No. we compare? No. I'm we're good.","start_word":0,"end_word":90,"sentiment":"neutral","sentiment_score":0.05293327942490578},{"text":"Thank you.","start_word":91,"end_word":92,"sentiment":"positive","sentiment_score":0.4242355525493622},{"text":"Understood, mate.","start_word":93,"end_word":94,"sentiment":"neutral","sentiment_score":0.2602129280567169},{"text":"Well, you have a great day then. Take Thank care.","start_word":95,"end_word":104,"sentiment":"positive","sentiment_score":0.5828006267547607},{"text":"you. Bye. Bye bye then.","start_word":105,"end_word":109,"sentiment":"neutral","sentiment_score":0.1860767751932144}],"average":{"sentiment":"neutral","sentiment_score":0.11670824276503695}}}}