{"metadata":{"transaction_key":"deprecated","request_id":"019d99ee-cb83-7f00-84f1-ee27973d3b1a","sha256":"6753251589e46b6dd6969ad5fa7a892d3e612007718436faf5e581845573d48b","created":"2026-04-17T05:34:17.910Z","duration":4.9679375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Thank you for calling Kate Buxton. Sorry I missed your call. Please leave a message.","confidence":0.9941406,"words":[{"word":"thank","start":0.71999997,"end":0.88,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7154272794723511},{"word":"you","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6995909214019775},{"word":"for","start":1.04,"end":1.1999999,"confidence":0.9941406,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6680671572685242},{"word":"calling","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.758183479309082},{"word":"kate","start":1.52,"end":1.76,"confidence":0.7758789,"punctuated_word":"Kate","sentiment":"positive","sentiment_score":0.6923105120658875},{"word":"buxton","start":1.76,"end":2.24,"confidence":0.86311847,"punctuated_word":"Buxton.","sentiment":"positive","sentiment_score":0.7923016548156738},{"word":"sorry","start":2.24,"end":2.56,"confidence":0.9863281,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.09324654936790466},{"word":"i","start":2.56,"end":2.6399999,"confidence":0.73339844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.30648523569107056},{"word":"missed","start":2.6399999,"end":3.04,"confidence":0.9277344,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.3451274037361145},{"word":"your","start":3.04,"end":3.12,"confidence":0.9267578,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.22060568630695343},{"word":"call","start":3.12,"end":3.52,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.22228702902793884},{"word":"please","start":3.52,"end":3.84,"confidence":0.99609375,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.17746180295944214},{"word":"leave","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.16759102046489716},{"word":"a","start":4.0,"end":4.08,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1199696809053421},{"word":"message","start":4.08,"end":4.58,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.049287304282188416}],"paragraphs":{"transcript":"\nThank you for calling Kate Buxton. Sorry I missed your call. Please leave a message.","paragraphs":[{"sentences":[{"text":"Thank you for calling Kate Buxton.","start":0.71999997,"end":2.24,"sentiment":"positive","sentiment_score":0.720980167388916},{"text":"Sorry I missed your call.","start":2.24,"end":3.52,"sentiment":"neutral","sentiment_score":-0.2375503808259964},{"text":"Please leave a message.","start":3.52,"end":4.58,"sentiment":"neutral","sentiment_score":-0.12857745215296745}],"sentiment":"neutral","sentiment_score":0.17492128610610963,"num_words":15,"start":0.71999997,"end":4.58}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling Kate Buxton. Sorry I missed your call. Please leave a message.","paragraphs":[{"sentences":[{"text":"Thank you for calling Kate Buxton.","start":0.71999997,"end":2.24,"sentiment":"positive","sentiment_score":0.720980167388916},{"text":"Sorry I missed your call.","start":2.24,"end":3.52,"sentiment":"neutral","sentiment_score":-0.2375503808259964},{"text":"Please leave a message.","start":3.52,"end":4.58,"sentiment":"neutral","sentiment_score":-0.12857745215296745}],"sentiment":"neutral","sentiment_score":0.17492128610610963,"channel":1,"num_words":15,"start":0.71999997,"end":4.58}]},"summary":{"result":"success","short":"Thank you for calling Kate Buxton. Sorry I missed your call. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":11,"end_word":14,"intents":[{"intent":"Provide voicemail","confidence_score":0.00048259905}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Kate Buxton.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.7388105392456055},{"text":"Sorry I missed your call. Please leave a message.","start_word":6,"end_word":14,"sentiment":"neutral","sentiment_score":-0.177959606051445}],"average":{"sentiment":"neutral","sentiment_score":0.18874845504760743}}}}