{"metadata":{"transaction_key":"deprecated","request_id":"019fd44e-630c-7be3-9a42-8213122aef0d","sha256":"af6e9ccc4c5661276f59ce6504f7a43e5a6e4ea89817a057808517345e2128df","created":"2026-08-05T23:42:15.716Z","duration":16.919937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":43},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Ben. I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can. Thank you.","confidence":0.9995117,"words":[{"word":"hi","start":1.8399999,"end":2.08,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0966450572013855},{"word":"you've","start":2.08,"end":2.32,"confidence":0.9975586,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.10566558688879012},{"word":"reached","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.11593249440193176},{"word":"ben","start":2.56,"end":2.8,"confidence":0.9980469,"punctuated_word":"Ben.","sentiment":"neutral","sentiment_score":0.10296308994293212},{"word":"i'm","start":2.8,"end":2.96,"confidence":0.98706055,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1251285970211029},{"word":"not","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2627027928829193},{"word":"available","start":3.1999998,"end":3.6,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":-0.28513485193252563},{"word":"at","start":3.6,"end":3.6799998,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2570789158344269},{"word":"the","start":3.6799998,"end":3.76,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.24714355170726776},{"word":"moment","start":3.76,"end":4.0,"confidence":0.76708984,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.19021955132484436},{"word":"but","start":4.0,"end":4.24,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.02159811556339264},{"word":"if","start":4.24,"end":4.3199997,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.05850064009428024},{"word":"you","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05317668616771698},{"word":"leave","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.022605419158935547},{"word":"me","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.07672229409217834},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.020426370203495026},{"word":"message","start":4.88,"end":5.2,"confidence":0.9921875,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.04271898418664932},{"word":"i'll","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1855730712413788},{"word":"get","start":5.3599997,"end":5.44,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.12385353446006776},{"word":"back","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.09797629714012146},{"word":"to","start":5.6,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.19101440906524655},{"word":"you","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2322268933057785},{"word":"as","start":5.92,"end":6.0,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.13213977217674255},{"word":"soon","start":6.0,"end":6.24,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.12280300259590148},{"word":"as","start":6.24,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.08468189835548401},{"word":"i","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.22086910903453827},{"word":"can","start":6.48,"end":6.764875,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.17294159531593323},{"word":"thank","start":6.844875,"end":7.0048747,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7188017964363098},{"word":"you","start":7.0048747,"end":7.5048747,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.436152458190918}],"paragraphs":{"transcript":"\nHi. You've reached Ben. I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.0966450572013855},{"text":"You've reached Ben.","start":2.08,"end":2.8,"sentiment":"neutral","sentiment_score":0.10818705707788467},{"text":"I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can.","start":2.8,"end":6.764875,"sentiment":"neutral","sentiment_score":0.019531460883824722},{"text":"Thank you.","start":6.844875,"end":7.5048747,"sentiment":"positive","sentiment_score":0.5774771273136139}],"sentiment":"neutral","sentiment_score":0.06984083046173227,"num_words":29,"start":1.8399999,"end":7.5048747}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Ben. I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.0966450572013855},{"text":"You've reached Ben.","start":2.08,"end":2.8,"sentiment":"neutral","sentiment_score":0.10818705707788467},{"text":"I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can.","start":2.8,"end":6.764875,"sentiment":"neutral","sentiment_score":0.019531460883824722},{"text":"Thank you.","start":6.844875,"end":7.5048747,"sentiment":"positive","sentiment_score":0.5774771273136139}],"sentiment":"neutral","sentiment_score":0.06984083046173227,"channel":1,"num_words":29,"start":1.8399999,"end":7.5048747}]},"summary":{"result":"success","short":"Hi. You've reached Ben. I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":27,"end_word":28,"intents":[{"intent":"Notify benedict","confidence_score":0.0072800023}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Ben. I'm not available at the moment, but if you leave me a message, I'll get back to you as soon as I can.","start_word":0,"end_word":26,"sentiment":"neutral","sentiment_score":0.03766564652323723},{"text":"Thank you.","start_word":27,"end_word":28,"sentiment":"positive","sentiment_score":0.6759721040725708}],"average":{"sentiment":"neutral","sentiment_score":0.08219865311023801}}}}