{"metadata":{"transaction_key":"deprecated","request_id":"019f636f-1fbd-70c2-a70e-3284bd6a85b9","sha256":"39e2d8364228446107c29dad7ee35d6fc336ca0ac22f6344edc016a3be8d520d","created":"2026-07-15T01:40:55.893Z","duration":4.3199377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Yes.","confidence":0.8483887,"words":[{"word":"yes","start":1.8399999,"end":2.34,"confidence":0.8483887,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.2631648778915405}],"paragraphs":{"transcript":"\nYes.","paragraphs":[{"sentences":[{"text":"Yes.","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.2631648778915405}],"sentiment":"neutral","sentiment_score":-0.2631648778915405,"num_words":1,"start":1.8399999,"end":2.34}]}}]},{"alternatives":[{"transcript":"Ordered to voice mail. The person you're trying to reach is not available.","confidence":1.0,"words":[{"word":"ordered","start":0.16,"end":0.32,"confidence":0.3076172,"punctuated_word":"Ordered","sentiment":"neutral","sentiment_score":-0.192487895488739},{"word":"to","start":0.32,"end":0.48,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10746850818395616},{"word":"voice","start":0.48,"end":0.88,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.12077713012695312},{"word":"mail","start":0.88,"end":1.38,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"neutral","sentiment_score":-0.07487659156322479},{"word":"the","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.16164745390415192},{"word":"person","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.2515532374382019},{"word":"you're","start":2.08,"end":2.3999999,"confidence":0.9909668,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.7466044425964355},{"word":"trying","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.7542579174041748},{"word":"to","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.785845935344696},{"word":"reach","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.7951355576515198},{"word":"is","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8507567644119263},{"word":"not","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8814337253570557},{"word":"available","start":3.4399998,"end":3.9399998,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5430408716201782}],"paragraphs":{"transcript":"\nOrdered to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.16,"end":1.38,"sentiment":"neutral","sentiment_score":-0.12390253134071827},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.6411417673031489}],"sentiment":"negative","sentiment_score":-0.48199123316086256,"num_words":13,"start":0.16,"end":3.9399998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Ordered to voice mail. The person\n\nChannel 0: Yes.\n\nChannel 1: you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.16,"end":1.38,"sentiment":"neutral","sentiment_score":-0.12390253134071827},{"text":"The person","start":1.5999999,"end":2.08,"sentiment":"neutral","sentiment_score":-0.2066003456711769}],"sentiment":"neutral","sentiment_score":-0.15146846945087114,"channel":1,"num_words":6,"start":0.16,"end":2.08},{"sentences":[{"text":"Yes.","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.2631648778915405}],"sentiment":"neutral","sentiment_score":-0.2631648778915405,"channel":0,"num_words":1,"start":1.8399999,"end":2.34},{"sentences":[{"text":"you're trying to reach is not available.","start":2.08,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.765296459197998}],"sentiment":"negative","sentiment_score":-0.765296459197998,"channel":1,"num_words":7,"start":2.08,"end":3.9399998}]},"summary":{"result":"success","short":"Ordered to voice mail. The person Yes. you're trying to reach is not available."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Ordered to voice mail. The person Yes.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":-0.17227210104465485},{"text":"you're trying to reach is not available.","start_word":7,"end_word":13,"sentiment":"negative","sentiment_score":-0.7913162112236023}],"average":{"sentiment":"negative","sentiment_score":-0.4670550028483073}}}}