{"metadata":{"transaction_key":"deprecated","request_id":"01a05a93-e779-7622-bc75-796fc1ab0210","sha256":"d218eb640447648beae5ffc04f5c7c576b7cb9af1b97c9d4ad3712b8a28bbafd","created":"2026-09-01T01:27:18.741Z","duration":24.479937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":56,"output_tokens":56},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":56,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","confidence":1.0,"words":[{"word":"hi","start":0.24,"end":0.48,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2471739798784256},{"word":"the","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6129694581031799},{"word":"person","start":0.71999997,"end":1.04,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.5656551718711853},{"word":"you","start":1.04,"end":1.28,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6629252433776855},{"word":"have","start":1.28,"end":1.52,"confidence":0.9980469,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.6836192011833191},{"word":"called","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7126930356025696},{"word":"is","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7764655947685242},{"word":"not","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7964788675308228},{"word":"available","start":2.24,"end":2.74,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7020217776298523},{"word":"please","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.584170937538147},{"word":"leave","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.431010365486145},{"word":"a","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5069113969802856},{"word":"short","start":3.9199998,"end":4.4,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.36396583914756775},{"word":"ten","start":4.4,"end":4.72,"confidence":0.97509766,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.49645692110061646},{"word":"second","start":4.72,"end":5.2,"confidence":0.9980469,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.4781324863433838},{"word":"message","start":5.2,"end":5.6,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5095946788787842},{"word":"after","start":5.6,"end":5.92,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.3192204535007477},{"word":"the","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45096588134765625},{"word":"tone","start":6.08,"end":6.3999996,"confidence":0.9562988,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4389639794826507},{"word":"and","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4907498359680176},{"word":"we'll","start":6.56,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5069047212600708},{"word":"send","start":6.7999997,"end":7.04,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4788411557674408},{"word":"the","start":7.04,"end":7.12,"confidence":0.9614258,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.46633026003837585},{"word":"message","start":7.12,"end":7.52,"confidence":0.9980469,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.37007585167884827},{"word":"as","start":7.52,"end":7.68,"confidence":0.99902344,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4261827766895294},{"word":"a","start":7.68,"end":7.8399997,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5185087323188782},{"word":"text","start":7.8399997,"end":8.34,"confidence":1.0,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.4438254237174988},{"word":"your","start":18.975,"end":19.215,"confidence":1.0,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.6276862621307373},{"word":"voice","start":19.215,"end":19.535,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.48006007075309753},{"word":"message","start":19.535,"end":19.855,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.476907879114151},{"word":"is","start":19.855,"end":20.015,"confidence":0.97265625,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5965061187744141},{"word":"being","start":20.015,"end":20.335,"confidence":1.0,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.5921157002449036},{"word":"converted","start":20.335,"end":20.815,"confidence":1.0,"punctuated_word":"converted","sentiment":"negative","sentiment_score":-0.5845743417739868},{"word":"to","start":20.815,"end":20.975,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5587003231048584},{"word":"text","start":20.975,"end":21.295,"confidence":0.99902344,"punctuated_word":"text","sentiment":"negative","sentiment_score":-0.586149275302887},{"word":"and","start":21.295,"end":21.375,"confidence":0.9892578,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5542033910751343},{"word":"will","start":21.375,"end":21.535,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.5716109275817871},{"word":"be","start":21.535,"end":21.695,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4951848089694977},{"word":"sent","start":21.695,"end":21.935001,"confidence":0.99902344,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.46945491433143616},{"word":"as","start":21.935001,"end":22.175,"confidence":0.9980469,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4249855577945709},{"word":"an","start":22.175,"end":22.335,"confidence":0.99902344,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.45129549503326416},{"word":"sms","start":22.335,"end":22.835,"confidence":1.0,"punctuated_word":"SMS.","sentiment":"negative","sentiment_score":-0.4232245683670044},{"word":"goodbye","start":23.135,"end":23.635,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.4161190092563629}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.2471739798784256},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.6891035437583923},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.1999998,"end":8.34,"sentiment":"negative","sentiment_score":-0.46004509429136914},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":18.975,"end":22.835,"sentiment":"negative","sentiment_score":-0.526177308956782},{"text":"Goodbye.","start":23.135,"end":23.635,"sentiment":"negative","sentiment_score":-0.4161190092563629}],"sentiment":"negative","sentiment_score":-0.5197579690883326,"num_words":43,"start":0.24,"end":23.635}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.2471739798784256},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.6891035437583923},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.1999998,"end":8.34,"sentiment":"negative","sentiment_score":-0.46004509429136914},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":18.975,"end":22.835,"sentiment":"negative","sentiment_score":-0.526177308956782},{"text":"Goodbye.","start":23.135,"end":23.635,"sentiment":"negative","sentiment_score":-0.4161190092563629}],"sentiment":"negative","sentiment_score":-0.5197579690883326,"channel":1,"num_words":43,"start":0.24,"end":23.635}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":42,"end_word":42,"intents":[{"intent":"Send message","confidence_score":0.13678746}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2471739798784256},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","start_word":1,"end_word":42,"sentiment":"negative","sentiment_score":-0.524019181728363}],"average":{"sentiment":"negative","sentiment_score":-0.5141318184988839}}}}