{"metadata":{"transaction_key":"deprecated","request_id":"b31f61c8-caf5-461a-8439-134228a6b78d","sha256":"11c6444be5555f5febbfbc64adadd3180b14fb33474dee663dd75eca8729e2f2","created":"2026-02-26T00:39:14.317Z","duration":928.43994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":1420,"output_tokens":83},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1557,"output_tokens":1561},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1557,"output_tokens":190}},"results":{"channels":[{"alternatives":[{"transcript":"Was that Herman? Sorry. Yep. Perfect. Sorry. I just cut out there a second. It's not hi. It's Carl calling from Oakview Financial. I've just had a query in regards to a previous client whose account was closing there. If I can read you their member number. Yep. 24152023. Troy Fowler? Just in regards to that one, I know that they were rolling out. Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for? $770.01, was it? So $242,770.01? Okay. Perfect. And then in regards to that, what was the CGT amount that was paid when the sell down occurred? Yeah. That's not a problem. Yep. Yep. Yep. So with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash. I'm just wondering where the difference is coming from. Because is that just a price no cost, or is that the the actual CGT liability of the tax of the fund? Yep. And the the CGT from the the sell down that was liable for the fund, what was that figure total? Yeah. The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited. So because it closed out fully, it'd be like the full CGT liability for the like a full sell down. Just just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266. And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from. Yeah. $266 was the amount that stated that it was sold in down to well, like, sold down to cash. Yeah. I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid? Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be? Like, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out. Yep. Not a problem. Thanks. Yeah. If you just send an email to to info at Oforyou Financial with the the result of that, that'd be great. Thanks. My my work email as well? Yep. So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial. Yeah. Yeah. Yeah. Yeah. Got it, honey. Thanks for your time today. Cheers. Thanks. Bye.","confidence":0.9953949,"words":[{"word":"was","start":29.87,"end":30.03,"confidence":0.7408137,"punctuated_word":"Was","sentiment":"neutral","sentiment_score":-0.010228946805000303},{"word":"that","start":30.03,"end":30.27,"confidence":0.9985108,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.002999907359480858},{"word":"herman","start":30.27,"end":30.67,"confidence":0.48766443,"punctuated_word":"Herman?","sentiment":"neutral","sentiment_score":-0.016103800386190414},{"word":"sorry","start":30.67,"end":31.17,"confidence":0.7818021,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.04287295788526535},{"word":"yep","start":33.31,"end":33.63,"confidence":0.9364707,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.10252775996923448},{"word":"perfect","start":33.63,"end":34.03,"confidence":0.7966709,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.22866977751255035},{"word":"sorry","start":34.03,"end":34.190002,"confidence":0.9956937,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.030416857451200485},{"word":"i","start":34.190002,"end":34.27,"confidence":0.6100332,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.13711903989315033},{"word":"just","start":34.27,"end":34.43,"confidence":0.9982982,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.12311866134405136},{"word":"cut","start":34.43,"end":34.67,"confidence":0.9953949,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":-0.13276422023773193},{"word":"out","start":34.67,"end":34.75,"confidence":0.997317,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.10917560756206512},{"word":"there","start":34.75,"end":34.91,"confidence":0.98737514,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.17050428688526154},{"word":"a","start":34.91,"end":35.07,"confidence":0.9677077,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1544055938720703},{"word":"second","start":35.07,"end":35.39,"confidence":0.9793457,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":-0.146919846534729},{"word":"it's","start":35.39,"end":35.47,"confidence":0.7286987,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.16959986090660095},{"word":"not","start":35.47,"end":35.55,"confidence":0.49320012,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.14156559109687805},{"word":"hi","start":35.71,"end":35.95,"confidence":0.97117466,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":-0.10143198072910307},{"word":"it's","start":35.95,"end":36.285,"confidence":0.999127,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.025075776502490044},{"word":"carl","start":36.285,"end":36.605,"confidence":0.8094531,"punctuated_word":"Carl","sentiment":"neutral","sentiment_score":-0.009608887135982512},{"word":"calling","start":36.605,"end":36.765,"confidence":0.99622834,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.01384594850242138},{"word":"from","start":36.765,"end":37.005,"confidence":0.9996753,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.009134575724601746},{"word":"oakview","start":37.005,"end":37.485,"confidence":0.8437356,"punctuated_word":"Oakview","sentiment":"neutral","sentiment_score":0.013730043545365334},{"word":"financial","start":37.485,"end":37.885,"confidence":0.99737537,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":-0.010086020454764366},{"word":"i've","start":37.885,"end":37.965,"confidence":0.75812227,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.04023952782154083},{"word":"just","start":37.965,"end":38.125,"confidence":0.9978849,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.05159769952297211},{"word":"had","start":38.125,"end":38.364998,"confidence":0.67662406,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.0584707036614418},{"word":"a","start":38.364998,"end":38.445,"confidence":0.9978143,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0595950223505497},{"word":"query","start":38.445,"end":38.765,"confidence":0.99921167,"punctuated_word":"query","sentiment":"neutral","sentiment_score":-0.048880551010370255},{"word":"in","start":38.765,"end":39.005,"confidence":0.99940395,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.05889435112476349},{"word":"regards","start":39.005,"end":39.505,"confidence":0.99943346,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":-0.04517265409231186},{"word":"to","start":40.285,"end":40.525,"confidence":0.99982387,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.035489872097969055},{"word":"a","start":40.525,"end":40.605,"confidence":0.8376355,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04739346355199814},{"word":"previous","start":40.605,"end":41.105,"confidence":0.99979967,"punctuated_word":"previous","sentiment":"neutral","sentiment_score":-0.04196540266275406},{"word":"client","start":41.405,"end":41.905,"confidence":0.9730767,"punctuated_word":"client","sentiment":"neutral","sentiment_score":-0.047050487250089645},{"word":"whose","start":41.965,"end":42.285,"confidence":0.9730427,"punctuated_word":"whose","sentiment":"neutral","sentiment_score":-0.08619673550128937},{"word":"account","start":42.285,"end":42.785,"confidence":0.9996737,"punctuated_word":"account","sentiment":"neutral","sentiment_score":-0.08797160536050797},{"word":"was","start":43.165,"end":43.565,"confidence":0.99217355,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1118699312210083},{"word":"closing","start":43.565,"end":44.045,"confidence":0.99979943,"punctuated_word":"closing","sentiment":"neutral","sentiment_score":-0.06714344024658203},{"word":"there","start":44.045,"end":44.285,"confidence":0.917207,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.06698612868785858},{"word":"if","start":44.285,"end":44.445,"confidence":0.9977836,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.013383723795413973},{"word":"i","start":44.445,"end":44.525,"confidence":0.9990262,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.00006447732448577881},{"word":"can","start":44.525,"end":44.845,"confidence":0.9993387,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.003949996083974838},{"word":"read","start":44.845,"end":45.005,"confidence":0.7124259,"punctuated_word":"read","sentiment":"neutral","sentiment_score":-0.010525781661272047},{"word":"you","start":45.005,"end":45.165,"confidence":0.9704149,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0036701858043670654},{"word":"their","start":45.165,"end":45.405,"confidence":0.9448717,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.016625788062810898},{"word":"member","start":45.405,"end":45.645,"confidence":0.9968541,"punctuated_word":"member","sentiment":"neutral","sentiment_score":-0.02091602608561516},{"word":"number","start":45.645,"end":46.145,"confidence":0.8499687,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.001373033970594406},{"word":"yep","start":48.205,"end":48.705,"confidence":0.98384225,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.018414197489619255},{"word":"24152023","start":48.925,"end":52.4,"confidence":0.9979706,"punctuated_word":"24152023.","sentiment":"neutral","sentiment_score":0.02125941962003708},{"word":"troy","start":59.42,"end":59.82,"confidence":0.9196724,"punctuated_word":"Troy","sentiment":"neutral","sentiment_score":0.04240043833851814},{"word":"fowler","start":59.82,"end":60.32,"confidence":0.8159392,"punctuated_word":"Fowler?","sentiment":"neutral","sentiment_score":0.0330338254570961},{"word":"just","start":65.1,"end":65.34,"confidence":0.970076,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.0011290311813354492},{"word":"in","start":65.34,"end":65.5,"confidence":0.9590227,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.000013422220945358276},{"word":"regards","start":65.5,"end":65.865,"confidence":0.9438339,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":0.002701863646507263},{"word":"to","start":65.945,"end":66.185,"confidence":0.99966955,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.010149266570806503},{"word":"that","start":66.185,"end":66.265,"confidence":0.9998294,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.007122702896595001},{"word":"one","start":66.265,"end":66.765,"confidence":0.9762521,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":-0.006570974364876747},{"word":"i","start":67.064995,"end":67.145,"confidence":0.66138566,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.01423574984073639},{"word":"know","start":67.145,"end":67.384995,"confidence":0.9997285,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.007484782487154007},{"word":"that","start":67.384995,"end":67.545,"confidence":0.99694365,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.013109475374221802},{"word":"they","start":67.545,"end":67.784996,"confidence":0.7757328,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.002971544861793518},{"word":"were","start":67.784996,"end":67.945,"confidence":0.98947877,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.013555075973272324},{"word":"rolling","start":67.945,"end":68.265,"confidence":0.99979335,"punctuated_word":"rolling","sentiment":"neutral","sentiment_score":0.012547235935926436},{"word":"out","start":68.265,"end":68.424995,"confidence":0.982522,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.003366386517882347},{"word":"can","start":68.424995,"end":68.665,"confidence":0.99964035,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.0067153871059417725},{"word":"i","start":68.665,"end":68.744995,"confidence":0.99991286,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01816514879465103},{"word":"just","start":68.744995,"end":69.064995,"confidence":0.99975985,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.028590265661478043},{"word":"grab","start":69.064995,"end":69.305,"confidence":0.9987716,"punctuated_word":"grab","sentiment":"neutral","sentiment_score":0.01790016144514084},{"word":"the","start":69.305,"end":69.465,"confidence":0.9996804,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009554591029882433},{"word":"amount","start":69.465,"end":69.784996,"confidence":0.9999515,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":0.028085067868232727},{"word":"that","start":69.784996,"end":70.024994,"confidence":0.99979395,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.015860743820667267},{"word":"was","start":70.024994,"end":70.424995,"confidence":0.9744786,"punctuated_word":"was,","sentiment":"neutral","sentiment_score":0.011577410623431206},{"word":"like","start":70.424995,"end":70.665,"confidence":0.9997294,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.0187232606112957},{"word":"sent","start":70.665,"end":71.064995,"confidence":0.99948287,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.003980167210102081},{"word":"for","start":71.064995,"end":71.384995,"confidence":0.9993625,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0273105688393116},{"word":"the","start":71.384995,"end":71.465,"confidence":0.9987739,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01514998823404312},{"word":"rollover","start":71.465,"end":71.965,"confidence":0.9827336,"punctuated_word":"rollover","sentiment":"neutral","sentiment_score":0.03303489834070206},{"word":"after","start":72.104996,"end":72.345,"confidence":0.9828799,"punctuated_word":"after,","sentiment":"neutral","sentiment_score":-0.0030494164675474167},{"word":"like","start":72.345,"end":72.585,"confidence":0.99911684,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.016643133014440536},{"word":"the","start":72.585,"end":72.744995,"confidence":0.9993568,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.030636370182037354},{"word":"taxes","start":72.744995,"end":73.064995,"confidence":0.9974783,"punctuated_word":"taxes","sentiment":"neutral","sentiment_score":0.03810098022222519},{"word":"and","start":73.064995,"end":73.225,"confidence":0.99853814,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.022807903587818142},{"word":"everything","start":73.225,"end":73.465,"confidence":0.9999316,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.01920229196548462},{"word":"were","start":73.465,"end":73.704994,"confidence":0.96381307,"punctuated_word":"were","sentiment":"neutral","sentiment_score":0.01745893433690071},{"word":"accounted","start":73.704994,"end":74.104996,"confidence":0.99921477,"punctuated_word":"accounted","sentiment":"neutral","sentiment_score":0.010113416239619257},{"word":"for","start":74.104996,"end":74.604996,"confidence":0.99688405,"punctuated_word":"for?","sentiment":"neutral","sentiment_score":0.011911142617464066},{"word":"$770.01","start":95.975,"end":97.814995,"confidence":0.96810186,"punctuated_word":"$770.01,","sentiment":"neutral","sentiment_score":0.00089805613970384},{"word":"was","start":97.814995,"end":98.05499,"confidence":0.9916398,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.001575317233800888},{"word":"it","start":98.05499,"end":98.295,"confidence":0.998553,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.003453853540122509},{"word":"so","start":98.295,"end":98.534996,"confidence":0.97985315,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0037524178624153137},{"word":"$242,770.01","start":98.534996,"end":101.515,"confidence":0.9704088,"punctuated_word":"$242,770.01?","sentiment":"neutral","sentiment_score":0.0016476560849696398},{"word":"okay","start":106.630005,"end":107.03001,"confidence":0.9943054,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.14399966597557068},{"word":"perfect","start":107.03001,"end":107.53001,"confidence":0.9908912,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.23858970403671265},{"word":"and","start":107.670006,"end":107.83,"confidence":0.99909985,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.09072577953338624},{"word":"then","start":107.83,"end":108.07001,"confidence":0.99969375,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.0825549066066742},{"word":"in","start":108.07001,"end":108.310005,"confidence":0.98697364,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.059005603194236755},{"word":"regards","start":108.310005,"end":108.630005,"confidence":0.9996495,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":0.06006370857357979},{"word":"to","start":108.630005,"end":108.79,"confidence":0.99976176,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0923355296254158},{"word":"that","start":108.79,"end":109.03001,"confidence":0.9994009,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.07258886098861694},{"word":"what","start":109.03001,"end":109.19,"confidence":0.99988604,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.04723472520709038},{"word":"was","start":109.19,"end":109.350006,"confidence":0.9998784,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.04679909721016884},{"word":"the","start":109.350006,"end":109.590004,"confidence":0.997303,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09948361665010452},{"word":"cgt","start":109.590004,"end":110.090004,"confidence":0.9979602,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":0.06163791194558144},{"word":"amount","start":110.15,"end":110.47,"confidence":0.9994553,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":0.08805273473262787},{"word":"that","start":110.47,"end":110.630005,"confidence":0.9995932,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08483973145484924},{"word":"was","start":110.630005,"end":110.79,"confidence":0.99991214,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.06287973374128342},{"word":"paid","start":110.79,"end":111.11,"confidence":0.99992454,"punctuated_word":"paid","sentiment":"neutral","sentiment_score":0.07133282721042633},{"word":"when","start":111.11,"end":111.350006,"confidence":0.9997414,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.04024884104728699},{"word":"the","start":111.350006,"end":111.43,"confidence":0.98367774,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04126022756099701},{"word":"sell","start":111.43,"end":111.670006,"confidence":0.9920648,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":0.051823314279317856},{"word":"down","start":111.670006,"end":111.91,"confidence":0.97394866,"punctuated_word":"down","sentiment":"neutral","sentiment_score":0.04765075445175171},{"word":"occurred","start":111.91,"end":112.41,"confidence":0.99851936,"punctuated_word":"occurred?","sentiment":"neutral","sentiment_score":0.050424933433532715},{"word":"yeah","start":162.69,"end":162.93001,"confidence":0.8696492,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.19600605964660645},{"word":"that's","start":162.93001,"end":163.17,"confidence":0.99463487,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.2524126172065735},{"word":"not","start":163.17,"end":163.425,"confidence":0.9882437,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.27216836810112},{"word":"a","start":163.425,"end":163.585,"confidence":0.9180367,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.26308661699295044},{"word":"problem","start":163.585,"end":164.085,"confidence":0.99944973,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.17606115341186523},{"word":"yep","start":177.825,"end":178.08,"confidence":0.78927517,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.18578365445137024},{"word":"yep","start":191.28,"end":191.535,"confidence":0.848964,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1029629111289978},{"word":"yep","start":256.45,"end":256.69,"confidence":0.8582226,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08750371634960175},{"word":"so","start":256.69,"end":257.09,"confidence":0.99371547,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02603425458073616},{"word":"with","start":257.09,"end":257.41,"confidence":0.9953686,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03280716389417648},{"word":"that","start":257.41,"end":257.65,"confidence":0.9998228,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06713984161615372},{"word":"one","start":257.65,"end":258.05002,"confidence":0.9741867,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.02991996705532074},{"word":"when","start":258.05002,"end":258.21002,"confidence":0.99985373,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.0118013434112072},{"word":"the","start":258.21002,"end":258.37,"confidence":0.9999275,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0240090936422348},{"word":"amount","start":258.37,"end":258.85,"confidence":0.9941597,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":0.013121843338012695},{"word":"sold","start":258.85,"end":259.17,"confidence":0.9512917,"punctuated_word":"sold","sentiment":"neutral","sentiment_score":0.004591748118400574},{"word":"down","start":259.17,"end":259.49002,"confidence":0.99940586,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.0005201846361160278},{"word":"to","start":259.49002,"end":259.73,"confidence":0.9995577,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.030745580792427063},{"word":"cash","start":259.73,"end":260.23,"confidence":0.99468476,"punctuated_word":"cash,","sentiment":"neutral","sentiment_score":-0.02416462823748589},{"word":"it","start":260.53,"end":260.85,"confidence":0.9994405,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06051914766430855},{"word":"stated","start":260.85,"end":261.17,"confidence":0.98163635,"punctuated_word":"stated","sentiment":"neutral","sentiment_score":-0.04625637084245682},{"word":"that","start":261.17,"end":261.41,"confidence":0.999863,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.017786342650651932},{"word":"it","start":261.41,"end":261.49002,"confidence":0.99986064,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.008273348212242126},{"word":"was","start":261.49002,"end":261.73,"confidence":0.9999665,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.002384006977081299},{"word":"around","start":261.73,"end":261.97,"confidence":0.99023527,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.0274646133184433},{"word":"the","start":261.97,"end":262.05002,"confidence":0.95328176,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.007095076143741608},{"word":"249,000","start":262.05002,"end":265.41,"confidence":0.99588823,"punctuated_word":"249,000","sentiment":"neutral","sentiment_score":0.008352898061275482},{"word":"that","start":265.41,"end":265.57,"confidence":0.9408487,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0011016950011253357},{"word":"sold","start":265.57,"end":265.81,"confidence":0.73934394,"punctuated_word":"sold","sentiment":"neutral","sentiment_score":0.001261785626411438},{"word":"down","start":265.81,"end":265.97,"confidence":0.9984024,"punctuated_word":"down","sentiment":"neutral","sentiment_score":0.012656770646572111},{"word":"to","start":265.97,"end":266.13,"confidence":0.99913126,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0065862759947776794},{"word":"cash","start":266.13,"end":266.37,"confidence":0.99846625,"punctuated_word":"cash.","sentiment":"neutral","sentiment_score":-0.009073371067643166},{"word":"i'm","start":266.37,"end":266.45,"confidence":0.9991069,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.14775991439819336},{"word":"just","start":266.45,"end":266.69,"confidence":0.999795,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.14858584105968475},{"word":"wondering","start":266.69,"end":266.93,"confidence":0.99994946,"punctuated_word":"wondering","sentiment":"neutral","sentiment_score":-0.17395925521850586},{"word":"where","start":266.93,"end":267.17,"confidence":0.99842036,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.20746618509292605},{"word":"the","start":267.17,"end":267.33002,"confidence":0.9994,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16678214073181152},{"word":"difference","start":267.33002,"end":267.73,"confidence":0.99959844,"punctuated_word":"difference","sentiment":"neutral","sentiment_score":-0.17637842893600464},{"word":"is","start":267.73,"end":268.005,"confidence":0.9994978,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.20787715911865232},{"word":"coming","start":270.165,"end":270.64502,"confidence":0.99995756,"punctuated_word":"coming","sentiment":"neutral","sentiment_score":-0.2356752008199692},{"word":"from","start":270.64502,"end":270.885,"confidence":0.8105022,"punctuated_word":"from.","sentiment":"neutral","sentiment_score":-0.20523875951766968},{"word":"because","start":270.885,"end":271.125,"confidence":0.9424969,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.12910181283950806},{"word":"is","start":271.125,"end":271.285,"confidence":0.54472077,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1320732831954956},{"word":"that","start":271.285,"end":271.445,"confidence":0.9987889,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.07465329766273499},{"word":"just","start":271.445,"end":271.685,"confidence":0.99444616,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.11024726927280426},{"word":"a","start":271.685,"end":271.845,"confidence":0.45000273,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1107737272977829},{"word":"price","start":271.845,"end":272.245,"confidence":0.43376684,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.04754694551229477},{"word":"no","start":272.245,"end":272.48502,"confidence":0.33752742,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.059048134833574295},{"word":"cost","start":272.48502,"end":272.805,"confidence":0.8790146,"punctuated_word":"cost,","sentiment":"neutral","sentiment_score":-0.09863528609275818},{"word":"or","start":272.805,"end":273.045,"confidence":0.999887,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.1742829829454422},{"word":"is","start":273.045,"end":273.20502,"confidence":0.999706,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.14579308032989502},{"word":"that","start":273.20502,"end":273.525,"confidence":0.99946696,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.122262142598629},{"word":"the","start":273.525,"end":274.025,"confidence":0.9994709,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16525743901729584},{"word":"the","start":274.085,"end":274.165,"confidence":0.95327455,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1741742491722107},{"word":"actual","start":274.165,"end":274.48502,"confidence":0.9997025,"punctuated_word":"actual","sentiment":"neutral","sentiment_score":-0.1800830215215683},{"word":"cgt","start":274.48502,"end":274.98502,"confidence":0.99745774,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.22182616591453552},{"word":"liability","start":275.125,"end":275.625,"confidence":0.99793696,"punctuated_word":"liability","sentiment":"neutral","sentiment_score":-0.13560906052589417},{"word":"of","start":275.685,"end":275.765,"confidence":0.9994486,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.18728262186050415},{"word":"the","start":275.765,"end":275.92502,"confidence":0.9997429,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17332881689071655},{"word":"tax","start":275.92502,"end":276.245,"confidence":0.9985607,"punctuated_word":"tax","sentiment":"neutral","sentiment_score":-0.11643129587173462},{"word":"of","start":276.245,"end":276.325,"confidence":0.91038233,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1433754861354828},{"word":"the","start":276.325,"end":276.48502,"confidence":0.999446,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15237635374069214},{"word":"fund","start":276.48502,"end":276.98502,"confidence":0.99038243,"punctuated_word":"fund?","sentiment":"neutral","sentiment_score":-0.13955599069595337},{"word":"yep","start":285.94,"end":286.25998,"confidence":0.90478086,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.053669750690460205},{"word":"and","start":286.25998,"end":286.5,"confidence":0.99812526,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.03201787918806076},{"word":"the","start":286.5,"end":286.9,"confidence":0.90627426,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07573209702968597},{"word":"the","start":286.9,"end":286.97998,"confidence":0.8842513,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09430152922868729},{"word":"cgt","start":286.97998,"end":287.47998,"confidence":0.984964,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.14410752058029175},{"word":"from","start":287.53998,"end":287.86,"confidence":0.9979924,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.1417560577392578},{"word":"the","start":287.86,"end":288.18,"confidence":0.99706775,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15387307107448578},{"word":"the","start":288.18,"end":288.34,"confidence":0.9761464,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14270418882369995},{"word":"sell","start":288.34,"end":288.58,"confidence":0.9779318,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.11636468768119812},{"word":"down","start":288.58,"end":288.74,"confidence":0.975807,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.10475339740514757},{"word":"that","start":288.74,"end":288.9,"confidence":0.99365175,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.15514783561229706},{"word":"was","start":288.9,"end":289.06,"confidence":0.9999486,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.141786128282547},{"word":"liable","start":289.06,"end":289.37997,"confidence":0.9982146,"punctuated_word":"liable","sentiment":"neutral","sentiment_score":-0.12641705572605133},{"word":"for","start":289.37997,"end":289.53998,"confidence":0.9985927,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.10408778488636015},{"word":"the","start":289.53998,"end":289.62,"confidence":0.9997608,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.136851966381073},{"word":"fund","start":289.62,"end":289.86,"confidence":0.9603548,"punctuated_word":"fund,","sentiment":"neutral","sentiment_score":-0.13873210549354553},{"word":"what","start":289.86,"end":290.02,"confidence":0.9997392,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.10225345194339752},{"word":"was","start":290.02,"end":290.25998,"confidence":0.9998,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.11679839342832564},{"word":"that","start":290.25998,"end":290.5,"confidence":0.9993938,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10948432981967926},{"word":"figure","start":290.5,"end":290.9,"confidence":0.989218,"punctuated_word":"figure","sentiment":"neutral","sentiment_score":-0.10251739621162416},{"word":"total","start":290.9,"end":291.4,"confidence":0.98290205,"punctuated_word":"total?","sentiment":"neutral","sentiment_score":-0.1023343950510025},{"word":"yeah","start":306.515,"end":306.835,"confidence":0.97897977,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06104382872581482},{"word":"the","start":306.835,"end":307.075,"confidence":0.90410256,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.18502028286457065},{"word":"cgt","start":307.075,"end":307.575,"confidence":0.91615885,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.21556928753852844},{"word":"amount","start":308.13,"end":308.29,"confidence":0.87767035,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":-0.1698523461818695},{"word":"for","start":308.29,"end":308.45,"confidence":0.50559354,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.17039266228675842},{"word":"to","start":308.61002,"end":308.77002,"confidence":0.48040795,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.14025700092315674},{"word":"just","start":308.77002,"end":309.09003,"confidence":0.96876884,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.12459468096494676},{"word":"to","start":309.09003,"end":309.17,"confidence":0.6394457,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1614702045917511},{"word":"see","start":309.17,"end":309.33002,"confidence":0.99881434,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.12934283912181854},{"word":"what","start":309.33002,"end":309.65002,"confidence":0.99881774,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.17781278491020203},{"word":"the","start":309.65002,"end":309.97,"confidence":0.99864167,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23263636231422424},{"word":"the","start":309.97,"end":310.05002,"confidence":0.67740005,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23771415650844577},{"word":"difference","start":310.05002,"end":310.53003,"confidence":0.9979321,"punctuated_word":"difference","sentiment":"neutral","sentiment_score":-0.23319894075393677},{"word":"was","start":310.53003,"end":310.69,"confidence":0.9990896,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1997896134853363},{"word":"because","start":310.69,"end":310.93002,"confidence":0.65258825,"punctuated_word":"because,","sentiment":"neutral","sentiment_score":-0.25234463810920715},{"word":"obviously","start":310.93002,"end":311.43002,"confidence":0.999249,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":-0.3147079348564148},{"word":"our","start":312.21002,"end":312.37003,"confidence":0.86715513,"punctuated_word":"our","sentiment":"negative","sentiment_score":-0.4865475594997406},{"word":"views","start":312.37003,"end":312.69,"confidence":0.9905562,"punctuated_word":"views","sentiment":"negative","sentiment_score":-0.6023116707801819},{"word":"are","start":312.69,"end":312.85,"confidence":0.98811835,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.4004035294055938},{"word":"a","start":312.85,"end":312.93002,"confidence":0.97451425,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4537198841571808},{"word":"little","start":312.93002,"end":313.09003,"confidence":0.9996767,"punctuated_word":"little","sentiment":"negative","sentiment_score":-0.3896145224571228},{"word":"bit","start":313.09003,"end":313.25,"confidence":0.99952114,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.43056315183639526},{"word":"limited","start":313.25,"end":313.75,"confidence":0.9986751,"punctuated_word":"limited.","sentiment":"neutral","sentiment_score":-0.31536006927490234},{"word":"so","start":336.16,"end":336.40002,"confidence":0.8728758,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08559132367372513},{"word":"because","start":336.40002,"end":336.64,"confidence":0.66436464,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.12611530721187592},{"word":"it","start":336.64,"end":336.80002,"confidence":0.9987953,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.15140262246131897},{"word":"closed","start":336.80002,"end":337.12003,"confidence":0.9982638,"punctuated_word":"closed","sentiment":"neutral","sentiment_score":-0.1288537085056305},{"word":"out","start":337.12003,"end":337.44,"confidence":0.99675936,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.10021989047527312},{"word":"fully","start":337.44,"end":337.76,"confidence":0.97710323,"punctuated_word":"fully,","sentiment":"neutral","sentiment_score":-0.11849860846996307},{"word":"it'd","start":337.76,"end":337.92,"confidence":0.9835993,"punctuated_word":"it'd","sentiment":"neutral","sentiment_score":-0.22643236815929413},{"word":"be","start":337.92,"end":338.08002,"confidence":0.99884665,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2764655351638794},{"word":"like","start":338.08002,"end":338.32,"confidence":0.6710818,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.2056918442249298},{"word":"the","start":338.32,"end":338.40002,"confidence":0.9818609,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19730715453624725},{"word":"full","start":338.40002,"end":338.72,"confidence":0.99764615,"punctuated_word":"full","sentiment":"neutral","sentiment_score":-0.1668255180120468},{"word":"cgt","start":338.72,"end":339.22,"confidence":0.97733974,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.1741984486579895},{"word":"liability","start":339.28,"end":339.78,"confidence":0.9993006,"punctuated_word":"liability","sentiment":"neutral","sentiment_score":-0.12984105944633484},{"word":"for","start":339.92,"end":340.08002,"confidence":0.90674293,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.1937377154827118},{"word":"the","start":340.08002,"end":340.24002,"confidence":0.9906831,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.20175211131572723},{"word":"like","start":340.40002,"end":340.48,"confidence":0.9977252,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.21143710613250732},{"word":"a","start":340.48,"end":340.64,"confidence":0.7013698,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2042602151632309},{"word":"full","start":340.64,"end":340.88,"confidence":0.99889475,"punctuated_word":"full","sentiment":"neutral","sentiment_score":-0.15987710654735565},{"word":"sell","start":340.88,"end":341.2,"confidence":0.949251,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.18129050731658936},{"word":"down","start":341.2,"end":341.7,"confidence":0.8166479,"punctuated_word":"down.","sentiment":"neutral","sentiment_score":-0.10675356537103652},{"word":"just","start":434.11,"end":434.61,"confidence":0.9795085,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.21743179857730863},{"word":"just","start":435.38998,"end":435.63,"confidence":0.5456219,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.21690469980239868},{"word":"because","start":435.63,"end":435.87,"confidence":0.940736,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.26925182342529297},{"word":"i'm","start":435.87,"end":436.03,"confidence":0.99977577,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.22084824740886688},{"word":"trying","start":436.03,"end":436.35,"confidence":0.9950788,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.24935564398765564},{"word":"to","start":436.35,"end":436.43,"confidence":0.99914086,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.23566581308841705},{"word":"work","start":436.43,"end":436.75,"confidence":0.9988078,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.23848125338554385},{"word":"out","start":436.75,"end":437.25,"confidence":0.90554845,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.22783176600933075},{"word":"because","start":437.55,"end":437.75,"confidence":0.9948856,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.22964605689048767},{"word":"i","start":437.75,"end":437.94998,"confidence":0.7546276,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3106241226196289},{"word":"like","start":438.11,"end":438.35,"confidence":0.9764875,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.27977457642555237},{"word":"originally","start":438.35,"end":438.83,"confidence":0.9012586,"punctuated_word":"originally,","sentiment":"neutral","sentiment_score":-0.3099168539047241},{"word":"when","start":438.83,"end":439.07,"confidence":0.9982291,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.2690070867538452},{"word":"i","start":439.07,"end":439.15,"confidence":0.9997229,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3294858932495117},{"word":"saw","start":439.15,"end":439.38998,"confidence":0.9995078,"punctuated_word":"saw","sentiment":"neutral","sentiment_score":-0.27574482560157776},{"word":"it","start":439.38998,"end":439.63,"confidence":0.68269014,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.26669827103614807},{"word":"like","start":439.63,"end":439.87,"confidence":0.8603692,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.3087759017944336},{"word":"the","start":439.87,"end":440.03,"confidence":0.99822825,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3667466044425965},{"word":"original","start":440.03,"end":440.43,"confidence":0.9967663,"punctuated_word":"original","sentiment":"neutral","sentiment_score":-0.3252298831939697},{"word":"sell","start":440.43,"end":440.59,"confidence":0.5064497,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.30247753858566284},{"word":"down","start":440.59,"end":440.83,"confidence":0.95409006,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.3012886643409729},{"word":"to","start":440.83,"end":440.91,"confidence":0.82815844,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4018402397632599},{"word":"cash","start":440.91,"end":441.15,"confidence":0.99210066,"punctuated_word":"cash","sentiment":"neutral","sentiment_score":-0.3191523253917694},{"word":"was","start":441.15,"end":441.38998,"confidence":0.9849107,"punctuated_word":"was","sentiment":"negative","sentiment_score":-0.35510507225990295},{"word":"for","start":441.38998,"end":441.55,"confidence":0.77664703,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.3740448355674744},{"word":"249,266","start":441.55,"end":444.79498,"confidence":0.9737163,"punctuated_word":"249,266.","sentiment":"neutral","sentiment_score":-0.31763410568237305},{"word":"and","start":444.79498,"end":444.955,"confidence":0.86369944,"punctuated_word":"And,","sentiment":"negative","sentiment_score":-0.4102329611778259},{"word":"obviously","start":444.955,"end":445.19498,"confidence":0.99987,"punctuated_word":"obviously,","sentiment":"negative","sentiment_score":-0.4595173001289368},{"word":"the","start":445.19498,"end":445.35498,"confidence":0.9992218,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5300876498222351},{"word":"rollover","start":445.35498,"end":445.755,"confidence":0.9909693,"punctuated_word":"rollover","sentiment":"negative","sentiment_score":-0.5005274415016174},{"word":"amount","start":445.755,"end":446.07498,"confidence":0.99943715,"punctuated_word":"amount","sentiment":"negative","sentiment_score":-0.5160731673240662},{"word":"doesn't","start":446.07498,"end":446.315,"confidence":0.9995429,"punctuated_word":"doesn't","sentiment":"negative","sentiment_score":-0.5936523079872131},{"word":"match","start":446.315,"end":446.47498,"confidence":0.99956137,"punctuated_word":"match","sentiment":"negative","sentiment_score":-0.4807738959789276},{"word":"up","start":446.47498,"end":446.63498,"confidence":0.9520165,"punctuated_word":"up,","sentiment":"negative","sentiment_score":-0.4582931399345398},{"word":"and","start":446.63498,"end":446.79498,"confidence":0.9984884,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4220203459262848},{"word":"i","start":446.79498,"end":446.875,"confidence":0.9998828,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5393679141998291},{"word":"can't","start":446.875,"end":447.115,"confidence":0.999712,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.497734010219574},{"word":"see","start":447.115,"end":447.615,"confidence":0.99960214,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.4122157692909241},{"word":"any","start":447.91498,"end":448.41498,"confidence":0.99966705,"punctuated_word":"any","sentiment":"negative","sentiment_score":-0.41509950160980225},{"word":"cgt","start":448.555,"end":449.055,"confidence":0.8552056,"punctuated_word":"CGT,","sentiment":"negative","sentiment_score":-0.47207650542259216},{"word":"like","start":450.07498,"end":450.57498,"confidence":0.9938146,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.4903945326805115},{"word":"cost","start":450.63498,"end":451.035,"confidence":0.89351696,"punctuated_word":"cost","sentiment":"negative","sentiment_score":-0.37545451521873474},{"word":"to","start":451.035,"end":451.19498,"confidence":0.9009978,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4903613030910492},{"word":"like","start":451.35498,"end":451.51498,"confidence":0.9857918,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.46992284059524536},{"word":"i'm","start":451.51498,"end":451.675,"confidence":0.9998822,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5358647108078003},{"word":"just","start":451.675,"end":451.91498,"confidence":0.99964094,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.4472990334033966},{"word":"wondering","start":451.91498,"end":452.235,"confidence":0.99985254,"punctuated_word":"wondering","sentiment":"negative","sentiment_score":-0.4651189744472504},{"word":"where","start":452.235,"end":452.395,"confidence":0.9914436,"punctuated_word":"where","sentiment":"negative","sentiment_score":-0.4351074993610382},{"word":"the","start":452.395,"end":452.63498,"confidence":0.97948325,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4701841473579407},{"word":"the","start":452.63498,"end":452.79498,"confidence":0.69628733,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.48483094573020935},{"word":"difference","start":452.79498,"end":453.115,"confidence":0.9984428,"punctuated_word":"difference","sentiment":"negative","sentiment_score":-0.4357368648052216},{"word":"is","start":453.115,"end":453.275,"confidence":0.996983,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.49596157670021057},{"word":"coming","start":453.275,"end":453.595,"confidence":0.9998883,"punctuated_word":"coming","sentiment":"negative","sentiment_score":-0.5155894160270691},{"word":"from","start":453.595,"end":454.095,"confidence":0.96722907,"punctuated_word":"from.","sentiment":"negative","sentiment_score":-0.389470100402832},{"word":"yeah","start":463.29,"end":463.61002,"confidence":0.9922836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02817751094698906},{"word":"$266","start":463.61002,"end":465.13,"confidence":0.99413455,"punctuated_word":"$266","sentiment":"neutral","sentiment_score":-0.04595250636339187},{"word":"was","start":465.13,"end":465.37,"confidence":0.98691434,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.054560016840696335},{"word":"the","start":465.37,"end":465.53,"confidence":0.99976844,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.054834287613630295},{"word":"amount","start":465.53,"end":465.77002,"confidence":0.9999465,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":-0.05793483555316925},{"word":"that","start":465.77002,"end":466.01,"confidence":0.9992434,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0442192479968071},{"word":"stated","start":466.01,"end":466.41,"confidence":0.9387397,"punctuated_word":"stated","sentiment":"neutral","sentiment_score":-0.04665398597717285},{"word":"that","start":466.41,"end":466.57,"confidence":0.99854374,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.06484222412109375},{"word":"it","start":466.57,"end":466.65,"confidence":0.99909484,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06974568217992783},{"word":"was","start":466.65,"end":466.89,"confidence":0.99984443,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.06554803252220154},{"word":"sold","start":466.89,"end":467.21,"confidence":0.46118727,"punctuated_word":"sold","sentiment":"neutral","sentiment_score":-0.08991941064596176},{"word":"in","start":467.21,"end":467.45,"confidence":0.52197474,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08245372772216797},{"word":"down","start":467.45,"end":467.69,"confidence":0.90341496,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.07319457828998566},{"word":"to","start":467.69,"end":467.85,"confidence":0.9925459,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1096315085887909},{"word":"well","start":468.09,"end":468.33002,"confidence":0.75618947,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.07415185868740082},{"word":"like","start":468.33002,"end":468.57,"confidence":0.96458805,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.10888311266899107},{"word":"sold","start":468.57,"end":468.81,"confidence":0.99782676,"punctuated_word":"sold","sentiment":"neutral","sentiment_score":-0.1028449535369873},{"word":"down","start":468.81,"end":469.05002,"confidence":0.99673945,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.07645632326602936},{"word":"to","start":469.05002,"end":469.37,"confidence":0.9834357,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11356161534786224},{"word":"cash","start":469.37,"end":469.695,"confidence":0.9925463,"punctuated_word":"cash.","sentiment":"neutral","sentiment_score":-0.05219194293022156},{"word":"yeah","start":525.995,"end":526.395,"confidence":0.79282176,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05723972246050835},{"word":"i'm","start":526.395,"end":526.635,"confidence":0.99364674,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.007082942873239517},{"word":"just","start":526.635,"end":526.875,"confidence":0.9997818,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.01688385009765625},{"word":"wondering","start":526.875,"end":527.115,"confidence":0.9999546,"punctuated_word":"wondering","sentiment":"neutral","sentiment_score":-0.019132645800709724},{"word":"where","start":527.115,"end":527.355,"confidence":0.9996038,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.03311006724834442},{"word":"i","start":527.355,"end":527.435,"confidence":0.99971145,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02343013323843479},{"word":"can","start":527.435,"end":527.675,"confidence":0.99996173,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.010009711608290672},{"word":"get","start":527.675,"end":527.915,"confidence":0.99983406,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.01489335112273693},{"word":"the","start":527.915,"end":528.075,"confidence":0.99976796,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0063377246260643005},{"word":"actual","start":528.075,"end":528.475,"confidence":0.97905934,"punctuated_word":"actual,","sentiment":"neutral","sentiment_score":-0.0024067461490631104},{"word":"like","start":528.475,"end":528.975,"confidence":0.99786186,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.004972148686647415},{"word":"cgt","start":529.835,"end":530.335,"confidence":0.9946825,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":0.0027037952095270157},{"word":"amount","start":530.395,"end":530.795,"confidence":0.98223674,"punctuated_word":"amount,","sentiment":"neutral","sentiment_score":-0.01103778276592493},{"word":"like","start":530.795,"end":531.09,"confidence":0.9813685,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.009414631873369215},{"word":"for","start":531.17004,"end":531.49005,"confidence":0.9914232,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.02048749104142189},{"word":"the","start":531.49005,"end":531.57,"confidence":0.99610245,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015567738562822342},{"word":"account","start":531.57,"end":531.97003,"confidence":0.99954563,"punctuated_word":"account","sentiment":"neutral","sentiment_score":-0.017236879095435143},{"word":"that","start":531.97003,"end":532.21,"confidence":0.999395,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.009418230503797533},{"word":"was","start":532.21,"end":532.71,"confidence":0.99979347,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.021314779296517372},{"word":"paid","start":532.77,"end":533.09,"confidence":0.77594125,"punctuated_word":"paid?","sentiment":"neutral","sentiment_score":-0.019162479788064957},{"word":"because","start":533.09,"end":533.49005,"confidence":0.94552404,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.046402186155319214},{"word":"it's","start":533.49005,"end":533.57,"confidence":0.73238194,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.043171271681785583},{"word":"like","start":533.57,"end":533.81,"confidence":0.64940095,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.059724971652030945},{"word":"like","start":533.81,"end":534.29004,"confidence":0.58361965,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.06390679627656937},{"word":"even","start":534.29004,"end":534.61005,"confidence":0.9898476,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.059888094663619995},{"word":"you","start":534.61005,"end":534.77,"confidence":0.99339455,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07832053303718567},{"word":"couldn't","start":534.77,"end":535.09,"confidence":0.9996222,"punctuated_word":"couldn't","sentiment":"neutral","sentiment_score":-0.07111087441444397},{"word":"find","start":535.09,"end":535.33,"confidence":0.9995528,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.07487750798463821},{"word":"it","start":535.33,"end":535.41003,"confidence":0.9746488,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.04429972544312477},{"word":"yourself","start":535.41003,"end":535.73004,"confidence":0.9996284,"punctuated_word":"yourself","sentiment":"neutral","sentiment_score":-0.09444093704223631},{"word":"where","start":535.73004,"end":536.05005,"confidence":0.3485779,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.06505800783634186},{"word":"where","start":536.05005,"end":536.29004,"confidence":0.9721896,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.04728106781840325},{"word":"i'd","start":536.29004,"end":536.53,"confidence":0.99206805,"punctuated_word":"I'd","sentiment":"neutral","sentiment_score":-0.04066445305943489},{"word":"get","start":536.53,"end":536.69,"confidence":0.99946386,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.04295044392347336},{"word":"the","start":536.69,"end":536.85004,"confidence":0.99699605,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.050954826176166534},{"word":"actual","start":536.85004,"end":537.25,"confidence":0.9998086,"punctuated_word":"actual","sentiment":"neutral","sentiment_score":-0.03187541663646698},{"word":"figure","start":537.25,"end":537.57,"confidence":0.9908935,"punctuated_word":"figure","sentiment":"neutral","sentiment_score":-0.007237978279590607},{"word":"for","start":537.57,"end":537.73004,"confidence":0.9972063,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.032167233526706696},{"word":"that","start":537.73004,"end":537.97003,"confidence":0.9996474,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02642690017819405},{"word":"would","start":537.97003,"end":538.21,"confidence":0.9955421,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.0291938204318285},{"word":"be","start":538.21,"end":538.71,"confidence":0.82398367,"punctuated_word":"be?","sentiment":"neutral","sentiment_score":-0.029879815876483917},{"word":"like","start":543.65,"end":543.89,"confidence":0.90861535,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.029706373810768127},{"word":"the","start":543.89,"end":544.05005,"confidence":0.999589,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0253172405064106},{"word":"capital","start":544.05005,"end":544.53,"confidence":0.99919957,"punctuated_word":"capital","sentiment":"neutral","sentiment_score":-0.031968310475349426},{"word":"gains","start":544.53,"end":544.77,"confidence":0.99728894,"punctuated_word":"gains","sentiment":"neutral","sentiment_score":-0.02628995105624199},{"word":"on","start":544.77,"end":544.93005,"confidence":0.9643845,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.02728343941271305},{"word":"the","start":544.93005,"end":545.09,"confidence":0.99907756,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.033993858844041824},{"word":"account","start":545.09,"end":545.49005,"confidence":0.9996698,"punctuated_word":"account","sentiment":"neutral","sentiment_score":-0.04110906273126602},{"word":"for","start":545.49005,"end":545.73004,"confidence":0.98709714,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.05402165651321411},{"word":"for","start":545.73004,"end":545.97003,"confidence":0.96007615,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":-0.06348440051078796},{"word":"like","start":545.97003,"end":546.21,"confidence":0.9990566,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.06913654506206512},{"word":"the","start":546.21,"end":546.29004,"confidence":0.6075232,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06295491755008698},{"word":"sell","start":546.29004,"end":546.53,"confidence":0.94414705,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.04985969513654709},{"word":"down","start":546.53,"end":546.855,"confidence":0.96550435,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.04549394175410271},{"word":"the","start":546.855,"end":547.01495,"confidence":0.8631556,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0978284701704979},{"word":"tax","start":547.01495,"end":547.33496,"confidence":0.99913055,"punctuated_word":"tax","sentiment":"neutral","sentiment_score":-0.058426521718502045},{"word":"liable","start":547.33496,"end":547.735,"confidence":0.71068484,"punctuated_word":"liable","sentiment":"neutral","sentiment_score":-0.06296788156032562},{"word":"on","start":547.735,"end":547.89496,"confidence":0.9983285,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.06729588657617569},{"word":"the","start":547.89496,"end":548.055,"confidence":0.9997483,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06375358253717422},{"word":"account","start":548.055,"end":548.535,"confidence":0.99989796,"punctuated_word":"account","sentiment":"neutral","sentiment_score":-0.08576741069555283},{"word":"for","start":548.535,"end":548.935,"confidence":0.97025067,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.06384892761707306},{"word":"transferring","start":548.935,"end":549.415,"confidence":0.99950945,"punctuated_word":"transferring","sentiment":"neutral","sentiment_score":-0.04617587476968765},{"word":"out","start":549.415,"end":549.915,"confidence":0.84296095,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.02775733545422554},{"word":"yep","start":554.295,"end":554.535,"confidence":0.92477006,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.01002463884651661},{"word":"not","start":554.535,"end":554.695,"confidence":0.994494,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.015680380165576935},{"word":"a","start":554.695,"end":554.855,"confidence":0.99886644,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.061497002840042114},{"word":"problem","start":554.855,"end":555.355,"confidence":0.99925137,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.00652400404214859},{"word":"thanks","start":555.495,"end":555.995,"confidence":0.9976752,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3878331482410431},{"word":"yeah","start":866.005,"end":866.405,"confidence":0.83100754,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03259000927209854},{"word":"if","start":866.405,"end":866.48505,"confidence":0.9947942,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.0484849251806736},{"word":"you","start":866.48505,"end":866.805,"confidence":0.9997217,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.028397569432854652},{"word":"just","start":866.805,"end":867.04504,"confidence":0.88352734,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.041570279747247696},{"word":"send","start":867.04504,"end":867.36505,"confidence":0.9790822,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.04532488062977791},{"word":"an","start":867.36505,"end":867.525,"confidence":0.9984395,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.04698840901255608},{"word":"email","start":867.525,"end":868.005,"confidence":0.9996817,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.10376143455505372},{"word":"to","start":868.005,"end":868.48505,"confidence":0.99811494,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07238975912332535},{"word":"to","start":868.48505,"end":868.565,"confidence":0.9584369,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07956439256668091},{"word":"info","start":868.565,"end":868.805,"confidence":0.57406515,"punctuated_word":"info","sentiment":"neutral","sentiment_score":0.07388192415237427},{"word":"at","start":868.805,"end":868.965,"confidence":0.50355035,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.07518434524536133},{"word":"oforyou","start":868.965,"end":869.28503,"confidence":0.32782593,"punctuated_word":"Oforyou","sentiment":"neutral","sentiment_score":0.08139839768409729},{"word":"financial","start":869.28503,"end":869.78503,"confidence":0.9230124,"punctuated_word":"Financial","sentiment":"neutral","sentiment_score":0.08093534409999847},{"word":"with","start":872.325,"end":872.565,"confidence":0.9458874,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06857135891914368},{"word":"the","start":872.565,"end":872.85,"confidence":0.8338924,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07866543531417847},{"word":"the","start":872.85,"end":873.08997,"confidence":0.99195355,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08586282283067703},{"word":"result","start":873.08997,"end":873.20996,"confidence":0.94693655,"punctuated_word":"result","sentiment":"neutral","sentiment_score":0.08761018514633179},{"word":"of","start":873.20996,"end":873.32996,"confidence":0.99971455,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.10310466587543488},{"word":"that","start":873.32996,"end":873.64996,"confidence":0.94846857,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.08590865135192871},{"word":"that'd","start":873.64996,"end":873.97,"confidence":0.9986211,"punctuated_word":"that'd","sentiment":"neutral","sentiment_score":0.05754612386226654},{"word":"be","start":873.97,"end":874.05,"confidence":0.99960107,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.3774731755256653},{"word":"great","start":874.05,"end":874.29,"confidence":0.99834037,"punctuated_word":"great.","sentiment":"positive","sentiment_score":0.3731434941291809},{"word":"thanks","start":874.29,"end":874.79,"confidence":0.9987849,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.3162432312965393},{"word":"my","start":884.76996,"end":885.00995,"confidence":0.9915176,"punctuated_word":"My","sentiment":"neutral","sentiment_score":0.012597553431987762},{"word":"my","start":885.00995,"end":885.17,"confidence":0.97530705,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.0209859237074852},{"word":"work","start":885.17,"end":885.41,"confidence":0.9996076,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.02582094818353653},{"word":"email","start":885.41,"end":885.73,"confidence":0.99982303,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.02756243199110031},{"word":"as","start":885.73,"end":885.88995,"confidence":0.99900633,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.021699974313378338},{"word":"well","start":885.88995,"end":886.125,"confidence":0.8022255,"punctuated_word":"well?","sentiment":"neutral","sentiment_score":0.025642916560173035},{"word":"yep","start":888.605,"end":888.845,"confidence":0.9298123,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05547856539487839},{"word":"so","start":888.845,"end":889.245,"confidence":0.98353416,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.038807112723588943},{"word":"my","start":889.245,"end":889.405,"confidence":0.9990392,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.03556298837065697},{"word":"work","start":889.405,"end":889.565,"confidence":0.9995129,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.03816968947649002},{"word":"email","start":889.565,"end":889.885,"confidence":0.9995691,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.041690804064273834},{"word":"is","start":889.885,"end":890.045,"confidence":0.9947758,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03606034070253372},{"word":"kyle,khyl,@oqfinancial.com.au.oqfinancial","start":890.045,"end":901.94,"confidence":0.9299167,"punctuated_word":"kyle,khyl,@oqfinancial.com.au.oqFinancial.","sentiment":"neutral","sentiment_score":0.0372263640165329},{"word":"yeah","start":912.71,"end":912.96,"confidence":0.9911835,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01949961856007576},{"word":"yeah","start":912.96,"end":913.46,"confidence":0.88990843,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02077903039753437},{"word":"yeah","start":914.08,"end":914.565,"confidence":0.9556011,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.011643242090940475},{"word":"yeah","start":914.565,"end":915.065,"confidence":0.61317,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.006397007964551449},{"word":"got","start":921.445,"end":921.685,"confidence":0.10803072,"punctuated_word":"Got","sentiment":"positive","sentiment_score":0.568612813949585},{"word":"it","start":921.685,"end":921.765,"confidence":0.80445355,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.5454440116882324},{"word":"honey","start":921.765,"end":922.085,"confidence":0.5790431,"punctuated_word":"honey.","sentiment":"positive","sentiment_score":0.596479058265686},{"word":"thanks","start":922.085,"end":922.325,"confidence":0.9955189,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.8430546522140503},{"word":"for","start":922.325,"end":922.485,"confidence":0.999116,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.8436821699142456},{"word":"your","start":922.485,"end":922.565,"confidence":0.998002,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.820950984954834},{"word":"time","start":922.565,"end":922.805,"confidence":0.99988914,"punctuated_word":"time","sentiment":"positive","sentiment_score":0.8671873807907104},{"word":"today","start":922.805,"end":923.305,"confidence":0.9996771,"punctuated_word":"today.","sentiment":"positive","sentiment_score":0.8460677862167358},{"word":"cheers","start":926.005,"end":926.325,"confidence":0.9748979,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.6676304340362549},{"word":"thanks","start":926.325,"end":926.645,"confidence":0.9969676,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.7130124568939209},{"word":"bye","start":926.645,"end":927.145,"confidence":0.9967307,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.12544475495815277}],"paragraphs":{"transcript":"\nWas that Herman? Sorry. Yep. Perfect. Sorry.\n\nI just cut out there a second. It's not hi. It's Carl calling from Oakview Financial. I've just had a query in regards to a previous client whose account was closing there. If I can read you their member number.\n\nYep. 24152023. Troy Fowler? Just in regards to that one, I know that they were rolling out. Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for?\n\n$770.01, was it? So $242,770.01? Okay. Perfect. And then in regards to that, what was the CGT amount that was paid when the sell down occurred?\n\nYeah. That's not a problem. Yep. Yep. Yep.\n\nSo with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash. I'm just wondering where the difference is coming from. Because is that just a price no cost, or is that the the actual CGT liability of the tax of the fund? Yep. And the the CGT from the the sell down that was liable for the fund, what was that figure total?\n\nYeah. The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited. So because it closed out fully, it'd be like the full CGT liability for the like a full sell down. Just just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266. And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from.\n\nYeah. $266 was the amount that stated that it was sold in down to well, like, sold down to cash. Yeah. I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid? Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be?\n\nLike, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out. Yep. Not a problem. Thanks. Yeah.\n\nIf you just send an email to to info at Oforyou Financial with the the result of that, that'd be great. Thanks. My my work email as well? Yep. So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial.\n\nYeah. Yeah. Yeah. Yeah. Got it, honey.\n\nThanks for your time today. Cheers. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Was that Herman?","start":29.87,"end":30.67,"sentiment":"neutral","sentiment_score":-0.009777551516890526},{"text":"Sorry.","start":30.67,"end":31.17,"sentiment":"neutral","sentiment_score":-0.04287295788526535},{"text":"Yep.","start":33.31,"end":33.63,"sentiment":"neutral","sentiment_score":0.10252775996923448},{"text":"Perfect.","start":33.63,"end":34.03,"sentiment":"neutral","sentiment_score":0.22866977751255035},{"text":"Sorry.","start":34.03,"end":34.190002,"sentiment":"neutral","sentiment_score":-0.030416857451200485}],"sentiment":"neutral","sentiment_score":0.03265358108494963,"num_words":7,"start":29.87,"end":34.190002},{"sentences":[{"text":"I just cut out there a second.","start":34.190002,"end":35.39,"sentiment":"neutral","sentiment_score":-0.13914389376129424},{"text":"It's not hi.","start":35.39,"end":35.95,"sentiment":"neutral","sentiment_score":-0.13753247757752737},{"text":"It's Carl calling from Oakview Financial.","start":35.95,"end":37.885,"sentiment":"neutral","sentiment_score":-0.005958668887615204},{"text":"I've just had a query in regards to a previous client whose account was closing there.","start":37.885,"end":44.285,"sentiment":"neutral","sentiment_score":-0.05968234851025045},{"text":"If I can read you their member number.","start":44.285,"end":46.145,"sentiment":"neutral","sentiment_score":-0.007826127577573061}],"sentiment":"neutral","sentiment_score":-0.060997082479298116,"num_words":40,"start":34.190002,"end":46.145},{"sentences":[{"text":"Yep.","start":48.205,"end":48.705,"sentiment":"neutral","sentiment_score":0.018414197489619255},{"text":"24152023.","start":48.925,"end":52.4,"sentiment":"neutral","sentiment_score":0.02125941962003708},{"text":"Troy Fowler?","start":59.42,"end":60.32,"sentiment":"neutral","sentiment_score":0.03771713189780712},{"text":"Just in regards to that one, I know that they were rolling out.","start":65.1,"end":68.424995,"sentiment":"neutral","sentiment_score":-0.00212542053598624},{"text":"Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for?","start":68.424995,"end":74.604996,"sentiment":"neutral","sentiment_score":0.01750189277597449}],"sentiment":"neutral","sentiment_score":0.012115873205356108,"num_words":39,"start":48.205,"end":74.604996},{"sentences":[{"text":"$770.01, was it?","start":95.975,"end":98.295,"sentiment":"neutral","sentiment_score":-0.001377038211406519},{"text":"So $242,770.01?","start":98.295,"end":101.515,"sentiment":"neutral","sentiment_score":-0.001052380888722837},{"text":"Okay.","start":106.630005,"end":107.03001,"sentiment":"neutral","sentiment_score":0.14399966597557068},{"text":"Perfect.","start":107.03001,"end":107.53001,"sentiment":"neutral","sentiment_score":0.23858970403671265},{"text":"And then in regards to that, what was the CGT amount that was paid when the sell down occurred?","start":107.670006,"end":112.41,"sentiment":"neutral","sentiment_score":0.06583909670773305}],"sentiment":"neutral","sentiment_score":0.06258832042490561,"num_words":26,"start":95.975,"end":112.41},{"sentences":[{"text":"Yeah.","start":162.69,"end":162.93001,"sentiment":"neutral","sentiment_score":0.19600605964660645},{"text":"That's not a problem.","start":162.93001,"end":164.085,"sentiment":"neutral","sentiment_score":0.2409321889281273},{"text":"Yep.","start":177.825,"end":178.08,"sentiment":"neutral","sentiment_score":0.18578365445137024},{"text":"Yep.","start":191.28,"end":191.535,"sentiment":"neutral","sentiment_score":0.1029629111289978},{"text":"Yep.","start":256.45,"end":256.69,"sentiment":"neutral","sentiment_score":0.08750371634960175}],"sentiment":"neutral","sentiment_score":0.19199813716113567,"num_words":8,"start":162.69,"end":256.69},{"sentences":[{"text":"So with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash.","start":256.69,"end":266.37,"sentiment":"neutral","sentiment_score":-0.0004405015303442876},{"text":"I'm just wondering where the difference is coming from.","start":266.37,"end":270.885,"sentiment":"neutral","sentiment_score":-0.18552476498815748},{"text":"Because is that just a price no cost, or is that the the actual CGT liability of the tax of the fund?","start":270.885,"end":276.98502,"sentiment":"neutral","sentiment_score":-0.1360781119967049},{"text":"Yep.","start":285.94,"end":286.25998,"sentiment":"neutral","sentiment_score":0.053669750690460205},{"text":"And the the CGT from the the sell down that was liable for the fund, what was that figure total?","start":286.25998,"end":291.4,"sentiment":"neutral","sentiment_score":-0.1171010635793209}],"sentiment":"neutral","sentiment_score":-0.09161006455848876,"num_words":76,"start":256.69,"end":291.4},{"sentences":[{"text":"Yeah.","start":306.515,"end":306.835,"sentiment":"neutral","sentiment_score":-0.06104382872581482},{"text":"The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited.","start":306.835,"end":313.75,"sentiment":"neutral","sentiment_score":-0.2737829146737402},{"text":"So because it closed out fully, it'd be like the full CGT liability for the like a full sell down.","start":336.16,"end":341.7,"sentiment":"neutral","sentiment_score":-0.16732758581638335},{"text":"Just just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266.","start":434.11,"end":444.79498,"sentiment":"neutral","sentiment_score":-0.28919091935341174},{"text":"And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from.","start":444.79498,"end":454.095,"sentiment":"negative","sentiment_score":-0.4717488703983171}],"sentiment":"neutral","sentiment_score":-0.31091496847646755,"num_words":97,"start":306.515,"end":454.095},{"sentences":[{"text":"Yeah.","start":463.29,"end":463.61002,"sentiment":"neutral","sentiment_score":-0.02817751094698906},{"text":"$266 was the amount that stated that it was sold in down to well, like, sold down to cash.","start":463.61002,"end":469.695,"sentiment":"neutral","sentiment_score":-0.0730305184659205},{"text":"Yeah.","start":525.995,"end":526.395,"sentiment":"neutral","sentiment_score":-0.05723972246050835},{"text":"I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid?","start":526.395,"end":533.09,"sentiment":"neutral","sentiment_score":-0.013118486410300983},{"text":"Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be?","start":533.09,"end":538.71,"sentiment":"neutral","sentiment_score":-0.04951585057590689}],"sentiment":"neutral","sentiment_score":-0.04528001947786476,"num_words":61,"start":463.29,"end":538.71},{"sentences":[{"text":"Like, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out.","start":543.65,"end":549.915,"sentiment":"neutral","sentiment_score":-0.051565512930127705},{"text":"Yep.","start":554.295,"end":554.535,"sentiment":"neutral","sentiment_score":0.01002463884651661},{"text":"Not a problem.","start":554.535,"end":555.355,"sentiment":"neutral","sentiment_score":-0.02355112632115682},{"text":"Thanks.","start":555.495,"end":555.995,"sentiment":"positive","sentiment_score":0.3878331482410431},{"text":"Yeah.","start":866.005,"end":866.405,"sentiment":"neutral","sentiment_score":0.03259000927209854}],"sentiment":"neutral","sentiment_score":-0.027665959538093636,"num_words":28,"start":543.65,"end":866.405},{"sentences":[{"text":"If you just send an email to to info at Oforyou Financial with the the result of that, that'd be great.","start":866.405,"end":874.29,"sentiment":"neutral","sentiment_score":0.09979845592308612},{"text":"Thanks.","start":874.29,"end":874.79,"sentiment":"neutral","sentiment_score":0.3162432312965393},{"text":"My my work email as well?","start":884.76996,"end":886.125,"sentiment":"neutral","sentiment_score":0.022384958031276863},{"text":"Yep.","start":888.605,"end":888.845,"sentiment":"neutral","sentiment_score":0.05547856539487839},{"text":"So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial.","start":888.845,"end":901.94,"sentiment":"neutral","sentiment_score":0.03791954989234606}],"sentiment":"neutral","sentiment_score":0.08083761196051326,"num_words":35,"start":866.405,"end":901.94},{"sentences":[{"text":"Yeah.","start":912.71,"end":912.96,"sentiment":"neutral","sentiment_score":0.01949961856007576},{"text":"Yeah.","start":912.96,"end":913.46,"sentiment":"neutral","sentiment_score":0.02077903039753437},{"text":"Yeah.","start":914.08,"end":914.565,"sentiment":"neutral","sentiment_score":0.011643242090940475},{"text":"Yeah.","start":914.565,"end":915.065,"sentiment":"neutral","sentiment_score":0.006397007964551449},{"text":"Got it, honey.","start":921.445,"end":922.085,"sentiment":"positive","sentiment_score":0.5701786279678345}],"sentiment":"neutral","sentiment_score":0.2526935404166579,"num_words":7,"start":912.71,"end":922.085},{"sentences":[{"text":"Thanks for your time today.","start":922.085,"end":923.305,"sentiment":"positive","sentiment_score":0.8441885948181153},{"text":"Cheers.","start":926.005,"end":926.325,"sentiment":"positive","sentiment_score":0.6676304340362549},{"text":"Thanks.","start":926.325,"end":926.645,"sentiment":"positive","sentiment_score":0.7130124568939209},{"text":"Bye.","start":926.645,"end":927.145,"sentiment":"neutral","sentiment_score":-0.12544475495815277}],"sentiment":"positive","sentiment_score":0.6845176387578249,"num_words":8,"start":922.085,"end":927.145}]}}]},{"alternatives":[{"transcript":"Welcome to Hub twenty four. Please note, your call may be recorded for training and quality purposes. If you do not wish for your call to be recorded, please let our team know. Stay on the line, and our team will be with you shortly. Or if you prefer to leave a voice mail, dial 1. If you'd like to request a callback, dial 2. Welcome to AB twenty four. Hama speaking. Yeah. It was. Yeah. Yep. Thank you. Okay. Full name of the account? Thank you. Alright. How can I help? K. So after tax, $242,779.01. Yep. Yeah. $2.04 $2.07 $7.9.01. Let's have a look. Let me see when the sales were placed. Thirteenth of the second. So that one is just the account reports and then thirteenth of the second for the investment transaction. Give me a second while I just take open the report. So for Bennelong, it was nothing. So no sort of fees. For b h y b, that was $5.04. B h y b again, it was $22.61. For food, which is beta global agree, that was $11. Gold, that was $48.80. For Hack, h a c k, Beta Global, Cyber, which was $14 and 18. IShares SMP 500, which is IVV, that was $69.67. And then Qoz, which is BetaShares Aus ETF, that was $47.58. And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0. T g p double $0.01 6 a u. 200 So that's just the buy and sell cost, and that altogether is $218.88. So the the sales spread was that that amount for the 218, and then you're requiring the CGT. Sorry? In oh, no. In future, you can actually view this yourself as well, which is in just account report. So close so accounts close slash closing, and then, yeah, you'd be able to see that account there. What date range was it, though? Oh, for that date. Yeah. So that was at '26, wasn't it? No. Not the '26. What was it? Twenty fifth. Unrealized gains. Doesn't have anything for that particular day. Let me do that this month or last month. Nothing for this month at all. Yeah. I'm not seeing any sort of CGT that was on this account. So sorry. Where are you getting that 200 what was it? 249,000? $249,266. Okay. Let's see. I'm just going to put this into the calculator and see what's happening. $2.04 2. So $241.49 odd thousand was the initial amount. Right? And then the tax debit was 6,000, let's say. So which equals to the amount of $242,000 on the rollover route. And that buy or that sell spread, which I mentioned earlier, dollars 218.88. When you say CGT, man, do you mean the sales spread or the yeah. Just one moment. I'm just gonna place you on a brief hold and see if I can grab that. Thanks for your patience. Look, I'm unable to view the CGT reporting of this if there was any. I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout. Once I confirm that am I able to get get back to you just sometime today in regards to this? Yeah. Yeah. Leave that with me. And your email, just in case, when yeah. Yeah. At I q dot com dot Active Financial. Yeah. Last name, Giddings? That's what comes up here. K h y o l o. Okay. Yep. No worries. Okay. Leave that with me there, Kyle. Easy. Speak to you.","confidence":0.99588376,"words":[{"word":"welcome","start":2.24,"end":2.6399999,"confidence":0.99874014,"punctuated_word":"Welcome","sentiment":"neutral","sentiment_score":0.21317757666110992},{"word":"to","start":2.6399999,"end":2.8,"confidence":0.99978405,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.22284486889839172},{"word":"hub","start":2.8,"end":3.12,"confidence":0.88551354,"punctuated_word":"Hub","sentiment":"neutral","sentiment_score":0.17912884056568146},{"word":"twenty","start":3.12,"end":3.36,"confidence":0.97630364,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.2234642058610916},{"word":"four","start":3.36,"end":3.86,"confidence":0.9997355,"punctuated_word":"four.","sentiment":"neutral","sentiment_score":0.2300327271223068},{"word":"please","start":4.16,"end":4.56,"confidence":0.99980646,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.03879890218377113},{"word":"note","start":4.56,"end":4.96,"confidence":0.75301635,"punctuated_word":"note,","sentiment":"neutral","sentiment_score":0.016137748956680298},{"word":"your","start":4.96,"end":5.2,"confidence":0.9997838,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.014592071995139122},{"word":"call","start":5.2,"end":5.3599997,"confidence":0.99992263,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.01117035374045372},{"word":"may","start":5.3599997,"end":5.6,"confidence":0.9993799,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.03569716587662697},{"word":"be","start":5.6,"end":5.7599998,"confidence":0.9996674,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.03800179064273834},{"word":"recorded","start":5.7599998,"end":6.24,"confidence":0.9998965,"punctuated_word":"recorded","sentiment":"neutral","sentiment_score":-0.06239436939358711},{"word":"for","start":6.24,"end":6.48,"confidence":0.9998373,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.030185578390955925},{"word":"training","start":6.48,"end":6.72,"confidence":0.9999465,"punctuated_word":"training","sentiment":"neutral","sentiment_score":0.0036712344735860825},{"word":"and","start":6.72,"end":6.8799996,"confidence":0.99963045,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02536732330918312},{"word":"quality","start":6.8799996,"end":7.3599997,"confidence":0.99994814,"punctuated_word":"quality","sentiment":"neutral","sentiment_score":-0.024068711325526237},{"word":"purposes","start":7.3599997,"end":7.8599997,"confidence":0.9997456,"punctuated_word":"purposes.","sentiment":"neutral","sentiment_score":-0.006428342312574387},{"word":"if","start":8.4,"end":8.559999,"confidence":0.9994598,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.043379440903663635},{"word":"you","start":8.559999,"end":8.72,"confidence":0.9999504,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.048132430762052536},{"word":"do","start":8.72,"end":8.88,"confidence":0.99921954,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04637269675731659},{"word":"not","start":8.88,"end":9.12,"confidence":0.9998865,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.06638038158416748},{"word":"wish","start":9.12,"end":9.36,"confidence":0.9999901,"punctuated_word":"wish","sentiment":"neutral","sentiment_score":-0.07225529104471207},{"word":"for","start":9.36,"end":9.44,"confidence":0.9987704,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08184556663036346},{"word":"your","start":9.44,"end":9.599999,"confidence":0.999089,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08709610998630524},{"word":"call","start":9.599999,"end":9.76,"confidence":0.99992204,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.10107975453138351},{"word":"to","start":9.76,"end":9.92,"confidence":0.9994048,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10690267384052277},{"word":"be","start":9.92,"end":10.16,"confidence":0.9998785,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.10702883452177048},{"word":"recorded","start":10.16,"end":10.66,"confidence":0.99950767,"punctuated_word":"recorded,","sentiment":"neutral","sentiment_score":-0.11030484735965727},{"word":"please","start":10.88,"end":11.28,"confidence":0.99996364,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.12911325693130493},{"word":"let","start":11.28,"end":11.44,"confidence":0.99992526,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.1097818687558174},{"word":"our","start":11.44,"end":11.679999,"confidence":0.999726,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.06251990795135498},{"word":"team","start":11.679999,"end":11.92,"confidence":0.9999378,"punctuated_word":"team","sentiment":"neutral","sentiment_score":-0.06906281411647797},{"word":"know","start":11.92,"end":12.42,"confidence":0.9997759,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.06718350201845169},{"word":"stay","start":12.974999,"end":13.094999,"confidence":0.999746,"punctuated_word":"Stay","sentiment":"neutral","sentiment_score":-0.00483529269695282},{"word":"on","start":13.094999,"end":13.214999,"confidence":0.9999442,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.005614582449197769},{"word":"the","start":13.214999,"end":13.455,"confidence":0.99963033,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02127896063029766},{"word":"line","start":13.455,"end":13.775,"confidence":0.8670931,"punctuated_word":"line,","sentiment":"neutral","sentiment_score":0.026799671351909637},{"word":"and","start":13.775,"end":13.934999,"confidence":0.9999112,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04433614015579224},{"word":"our","start":13.934999,"end":14.174999,"confidence":0.9998523,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.046310365200042725},{"word":"team","start":14.174999,"end":14.415,"confidence":0.9998072,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.0611993595957756},{"word":"will","start":14.415,"end":14.575,"confidence":0.9981086,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.059615395963191986},{"word":"be","start":14.575,"end":14.655,"confidence":0.9999386,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06102503836154938},{"word":"with","start":14.655,"end":14.815,"confidence":0.99986196,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.04377147555351257},{"word":"you","start":14.815,"end":15.054999,"confidence":0.9997228,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04585720971226692},{"word":"shortly","start":15.054999,"end":15.554999,"confidence":0.9406005,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":0.026166891679167747},{"word":"or","start":16.015,"end":16.255,"confidence":0.9991748,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":0.0004183836281299591},{"word":"if","start":16.255,"end":16.494999,"confidence":0.9955439,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.002464504912495613},{"word":"you","start":16.494999,"end":16.574999,"confidence":0.99988294,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0056930724531412125},{"word":"prefer","start":16.574999,"end":16.974998,"confidence":0.88549006,"punctuated_word":"prefer","sentiment":"neutral","sentiment_score":0.0014761220663785934},{"word":"to","start":16.974998,"end":17.055,"confidence":0.9992011,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.002002160996198654},{"word":"leave","start":17.055,"end":17.295,"confidence":0.9999238,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.0037821168079972263},{"word":"a","start":17.295,"end":17.375,"confidence":0.9996001,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.004726368002593517},{"word":"voice","start":17.375,"end":17.615,"confidence":0.9861579,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.013765040785074234},{"word":"mail","start":17.615,"end":18.095,"confidence":0.9992149,"punctuated_word":"mail,","sentiment":"neutral","sentiment_score":-0.009570905938744543},{"word":"dial","start":18.095,"end":18.494999,"confidence":0.9999256,"punctuated_word":"dial","sentiment":"neutral","sentiment_score":-0.008724944666028023},{"word":"1","start":18.494999,"end":18.994999,"confidence":0.9998723,"punctuated_word":"1.","sentiment":"neutral","sentiment_score":-0.008615989238023758},{"word":"if","start":19.215,"end":19.375,"confidence":0.9998547,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.00007134303450584412},{"word":"you'd","start":19.375,"end":19.615,"confidence":0.99956894,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":0.001963019371032715},{"word":"like","start":19.615,"end":19.775,"confidence":0.9999236,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.0011681914329528809},{"word":"to","start":19.775,"end":19.935,"confidence":0.999421,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.00224246084690094},{"word":"request","start":19.935,"end":20.255,"confidence":0.99971837,"punctuated_word":"request","sentiment":"neutral","sentiment_score":-0.00421755388379097},{"word":"a","start":20.255,"end":20.414999,"confidence":0.99817,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0017628362402319908},{"word":"callback","start":20.414999,"end":20.914999,"confidence":0.9987553,"punctuated_word":"callback,","sentiment":"neutral","sentiment_score":-0.0016370806843042374},{"word":"dial","start":21.215,"end":21.535,"confidence":0.9997255,"punctuated_word":"dial","sentiment":"neutral","sentiment_score":-0.004965841770172119},{"word":"2","start":21.535,"end":22.035,"confidence":0.9998299,"punctuated_word":"2.","sentiment":"neutral","sentiment_score":0.00859263725578785},{"word":"welcome","start":26.335,"end":26.814999,"confidence":0.9992692,"punctuated_word":"Welcome","sentiment":"neutral","sentiment_score":0.034057579934597015},{"word":"to","start":26.814999,"end":26.974998,"confidence":0.8680598,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04100794717669487},{"word":"ab","start":26.974998,"end":27.134998,"confidence":0.67558455,"punctuated_word":"AB","sentiment":"neutral","sentiment_score":0.03737490996718407},{"word":"twenty","start":27.134998,"end":27.375,"confidence":0.93648326,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.0439738854765892},{"word":"four","start":27.375,"end":27.695,"confidence":0.99412733,"punctuated_word":"four.","sentiment":"neutral","sentiment_score":0.03532308340072632},{"word":"hama","start":27.695,"end":28.015,"confidence":0.7187816,"punctuated_word":"Hama","sentiment":"neutral","sentiment_score":0.007875114679336548},{"word":"speaking","start":28.015,"end":28.515,"confidence":0.9419339,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.006446114741265774},{"word":"yeah","start":32.06,"end":32.38,"confidence":0.9932669,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0071852244436740875},{"word":"it","start":32.38,"end":32.46,"confidence":0.87929666,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.003194119781255722},{"word":"was","start":32.46,"end":32.78,"confidence":0.9942828,"punctuated_word":"was.","sentiment":"neutral","sentiment_score":0.0015144599601626396},{"word":"yeah","start":32.78,"end":33.28,"confidence":0.9965415,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04752928391098976},{"word":"yep","start":55.075,"end":55.575,"confidence":0.7719354,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0660829246044159},{"word":"thank","start":55.635002,"end":55.955,"confidence":0.62348485,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.24755172431468964},{"word":"you","start":55.955,"end":56.455,"confidence":0.9996493,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.19140946865081787},{"word":"okay","start":56.595,"end":57.075,"confidence":0.98909,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08437463641166687},{"word":"full","start":57.075,"end":57.315002,"confidence":0.9969265,"punctuated_word":"Full","sentiment":"neutral","sentiment_score":0.08772443234920502},{"word":"name","start":57.315002,"end":57.555,"confidence":0.99947125,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.09602826833724976},{"word":"of","start":57.555,"end":57.715,"confidence":0.9987613,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07568060606718063},{"word":"the","start":57.715,"end":57.875,"confidence":0.9998017,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06312963366508484},{"word":"account","start":57.875,"end":58.375,"confidence":0.94397736,"punctuated_word":"account?","sentiment":"neutral","sentiment_score":0.07226333022117615},{"word":"thank","start":61.809998,"end":62.129997,"confidence":0.99803525,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.29535579681396484},{"word":"you","start":62.129997,"end":62.53,"confidence":0.99986696,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.251565158367157},{"word":"alright","start":62.53,"end":63.03,"confidence":0.99145156,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2359999120235443},{"word":"how","start":63.329998,"end":63.649998,"confidence":0.99854124,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.24008718132972717},{"word":"can","start":63.649998,"end":63.809998,"confidence":0.9999491,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.25585275888442993},{"word":"i","start":63.809998,"end":63.89,"confidence":0.9997873,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2317202240228653},{"word":"help","start":63.89,"end":64.39,"confidence":0.99987507,"punctuated_word":"help?","sentiment":"neutral","sentiment_score":0.1735706329345703},{"word":"k","start":83.395,"end":83.895,"confidence":0.7342161,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":-0.003995733335614204},{"word":"so","start":87.1,"end":87.5,"confidence":0.98974293,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.002674039453268051},{"word":"after","start":87.5,"end":87.899994,"confidence":0.9875409,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.00960727408528328},{"word":"tax","start":87.899994,"end":88.399994,"confidence":0.94525295,"punctuated_word":"tax,","sentiment":"neutral","sentiment_score":0.006646841764450073},{"word":"$242,779.01","start":88.46,"end":93.92,"confidence":0.99225605,"punctuated_word":"$242,779.01.","sentiment":"neutral","sentiment_score":0.009059361182153223},{"word":"yep","start":99.5,"end":100.0,"confidence":0.825465,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02744332328438759},{"word":"yeah","start":102.275,"end":102.755005,"confidence":0.9771607,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02541342191398144},{"word":"$2.04","start":102.755005,"end":103.235,"confidence":0.9903476,"punctuated_word":"$2.04","sentiment":"neutral","sentiment_score":0.025981176644563675},{"word":"$2.07","start":103.235,"end":103.955,"confidence":0.9980825,"punctuated_word":"$2.07","sentiment":"neutral","sentiment_score":0.020668871700763702},{"word":"$7.9.01","start":103.955,"end":105.975006,"confidence":0.93603945,"punctuated_word":"$7.9.01.","sentiment":"neutral","sentiment_score":0.01767691597342491},{"word":"let's","start":115.47,"end":115.79,"confidence":0.7776876,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":0.039261914789676666},{"word":"have","start":115.79,"end":116.03,"confidence":0.9996903,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.027002476155757904},{"word":"a","start":116.03,"end":116.19,"confidence":0.9997811,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03606148064136505},{"word":"look","start":116.19,"end":116.69,"confidence":0.9993385,"punctuated_word":"look.","sentiment":"neutral","sentiment_score":0.03648003935813904},{"word":"let","start":122.27,"end":122.43,"confidence":0.99504447,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.05351747199892998},{"word":"me","start":122.43,"end":122.59,"confidence":0.9995277,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.05355082079768181},{"word":"see","start":122.59,"end":122.75,"confidence":0.9995301,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.03888298571109772},{"word":"when","start":122.75,"end":122.99,"confidence":0.99950063,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.028729766607284542},{"word":"the","start":122.99,"end":123.15,"confidence":0.9952089,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04754391312599182},{"word":"sales","start":123.15,"end":123.47,"confidence":0.8930462,"punctuated_word":"sales","sentiment":"neutral","sentiment_score":0.03875419870018959},{"word":"were","start":123.47,"end":123.63,"confidence":0.9877829,"punctuated_word":"were","sentiment":"neutral","sentiment_score":0.05607953295111656},{"word":"placed","start":123.63,"end":124.13,"confidence":0.99805546,"punctuated_word":"placed.","sentiment":"neutral","sentiment_score":0.04769754409790039},{"word":"thirteenth","start":133.225,"end":133.725,"confidence":0.9903679,"punctuated_word":"Thirteenth","sentiment":"neutral","sentiment_score":0.04003351926803589},{"word":"of","start":133.785,"end":134.025,"confidence":0.99809474,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04971286281943321},{"word":"the","start":134.025,"end":134.185,"confidence":0.9889021,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05484942719340325},{"word":"second","start":134.185,"end":134.685,"confidence":0.99621356,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":0.0414249524474144},{"word":"so","start":140.105,"end":140.345,"confidence":0.9793051,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05360187590122223},{"word":"that","start":140.345,"end":140.585,"confidence":0.99407613,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.053005486726760864},{"word":"one","start":140.585,"end":140.825,"confidence":0.9965036,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.049984294921159744},{"word":"is","start":140.825,"end":140.905,"confidence":0.9603814,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06018003821372986},{"word":"just","start":140.905,"end":141.225,"confidence":0.9998447,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.059196483343839645},{"word":"the","start":141.225,"end":141.385,"confidence":0.9995202,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04403751343488693},{"word":"account","start":141.385,"end":141.865,"confidence":0.9996575,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.0710623562335968},{"word":"reports","start":141.865,"end":142.365,"confidence":0.9840168,"punctuated_word":"reports","sentiment":"neutral","sentiment_score":0.03916110843420029},{"word":"and","start":142.665,"end":142.825,"confidence":0.47147465,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05158635973930359},{"word":"then","start":142.825,"end":143.28,"confidence":0.9974558,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.06246969476342201},{"word":"thirteenth","start":143.28,"end":143.76,"confidence":0.9818249,"punctuated_word":"thirteenth","sentiment":"neutral","sentiment_score":0.06951437890529633},{"word":"of","start":143.76,"end":143.95999,"confidence":0.99894947,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07256889343261719},{"word":"the","start":143.95999,"end":144.16,"confidence":0.9786235,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0759422555565834},{"word":"second","start":144.16,"end":144.66,"confidence":0.9996724,"punctuated_word":"second","sentiment":"neutral","sentiment_score":0.061574071645736694},{"word":"for","start":145.23999,"end":145.73999,"confidence":0.96423054,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06997421383857727},{"word":"the","start":146.31999,"end":146.81999,"confidence":0.9997042,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0732242688536644},{"word":"investment","start":149.6,"end":150.1,"confidence":0.9875371,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":0.05904020741581917},{"word":"transaction","start":150.24,"end":150.74,"confidence":0.99848485,"punctuated_word":"transaction.","sentiment":"neutral","sentiment_score":0.07571878284215927},{"word":"give","start":159.115,"end":159.35501,"confidence":0.49250078,"punctuated_word":"Give","sentiment":"neutral","sentiment_score":0.05097370594739914},{"word":"me","start":159.35501,"end":159.515,"confidence":0.9988803,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.08773380517959595},{"word":"a","start":159.515,"end":159.595,"confidence":0.9979164,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06581167131662369},{"word":"second","start":159.595,"end":159.835,"confidence":0.9972729,"punctuated_word":"second","sentiment":"neutral","sentiment_score":0.06698618829250336},{"word":"while","start":159.835,"end":160.07501,"confidence":0.9810354,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.06932476162910461},{"word":"i","start":160.07501,"end":160.155,"confidence":0.9985985,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.061142805963754654},{"word":"just","start":160.155,"end":160.395,"confidence":0.9834659,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07180671393871307},{"word":"take","start":160.395,"end":160.63501,"confidence":0.94843584,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.0633571520447731},{"word":"open","start":160.795,"end":161.035,"confidence":0.92672163,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.06612500548362732},{"word":"the","start":161.035,"end":161.195,"confidence":0.9911209,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07465533167123795},{"word":"report","start":161.195,"end":161.695,"confidence":0.9987458,"punctuated_word":"report.","sentiment":"neutral","sentiment_score":0.0721239447593689},{"word":"so","start":167.99501,"end":168.49501,"confidence":0.93409705,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.119230754673481},{"word":"for","start":172.36,"end":172.59999,"confidence":0.5632264,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2001858800649643},{"word":"bennelong","start":172.59999,"end":173.09999,"confidence":0.8255345,"punctuated_word":"Bennelong,","sentiment":"neutral","sentiment_score":0.2555379867553711},{"word":"it","start":173.31999,"end":173.48,"confidence":0.9984085,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.3678541481494904},{"word":"was","start":173.48,"end":173.98,"confidence":0.9997187,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.2863924205303192},{"word":"nothing","start":174.68,"end":175.18,"confidence":0.7682614,"punctuated_word":"nothing.","sentiment":"neutral","sentiment_score":0.19357308745384216},{"word":"so","start":175.23999,"end":175.48,"confidence":0.998448,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.16833341121673584},{"word":"no","start":175.48,"end":175.71999,"confidence":0.98609227,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.17099767923355105},{"word":"sort","start":175.71999,"end":175.79999,"confidence":0.9768058,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.01916278898715973},{"word":"of","start":175.79999,"end":176.29999,"confidence":0.99936885,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.111957348883152},{"word":"fees","start":176.51999,"end":177.01999,"confidence":0.9307209,"punctuated_word":"fees.","sentiment":"neutral","sentiment_score":0.17458856105804443},{"word":"for","start":180.84,"end":181.34,"confidence":0.95361114,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.09087605774402618},{"word":"b","start":182.04,"end":182.35999,"confidence":0.7788713,"punctuated_word":"b","sentiment":"neutral","sentiment_score":0.10045422613620758},{"word":"h","start":182.35999,"end":182.68,"confidence":0.96273154,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.09026242047548294},{"word":"y","start":182.68,"end":182.92,"confidence":0.9990688,"punctuated_word":"y","sentiment":"neutral","sentiment_score":0.0779295489192009},{"word":"b","start":182.92,"end":183.42,"confidence":0.9620514,"punctuated_word":"b,","sentiment":"neutral","sentiment_score":0.05942712351679802},{"word":"that","start":185.625,"end":186.025,"confidence":0.99535537,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08567686378955841},{"word":"was","start":186.025,"end":186.525,"confidence":0.9997402,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.10022559016942978},{"word":"$5.04","start":187.06499,"end":188.525,"confidence":0.99620324,"punctuated_word":"$5.04.","sentiment":"neutral","sentiment_score":0.09377942979335784},{"word":"b","start":191.22499,"end":191.545,"confidence":0.7439604,"punctuated_word":"B","sentiment":"neutral","sentiment_score":0.05427570641040802},{"word":"h","start":191.545,"end":192.045,"confidence":0.99904484,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.07234841585159302},{"word":"y","start":192.185,"end":192.42499,"confidence":0.9998907,"punctuated_word":"y","sentiment":"neutral","sentiment_score":0.08737882226705551},{"word":"b","start":192.42499,"end":192.745,"confidence":0.99941015,"punctuated_word":"b","sentiment":"neutral","sentiment_score":0.0828675925731659},{"word":"again","start":192.745,"end":193.245,"confidence":0.85673475,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.08396323025226593},{"word":"it","start":196.265,"end":196.50499,"confidence":0.9965334,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.11137347668409348},{"word":"was","start":196.50499,"end":197.00499,"confidence":0.9998776,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.11947418749332428},{"word":"$22.61","start":197.75,"end":199.84999,"confidence":0.9851025,"punctuated_word":"$22.61.","sentiment":"neutral","sentiment_score":0.1015387400984764},{"word":"for","start":202.79,"end":203.10999,"confidence":0.9122678,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.09382285177707672},{"word":"food","start":203.10999,"end":203.60999,"confidence":0.98357475,"punctuated_word":"food,","sentiment":"neutral","sentiment_score":0.09631460905075072},{"word":"which","start":204.31,"end":204.54999,"confidence":0.99976784,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.10570888221263884},{"word":"is","start":204.54999,"end":204.79,"confidence":0.9991123,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1133556216955185},{"word":"beta","start":204.79,"end":205.29,"confidence":0.24643315,"punctuated_word":"beta","sentiment":"neutral","sentiment_score":0.1252184510231018},{"word":"global","start":205.34999,"end":205.84999,"confidence":0.49640635,"punctuated_word":"global","sentiment":"neutral","sentiment_score":0.11614423990249634},{"word":"agree","start":205.90999,"end":206.40999,"confidence":0.63114077,"punctuated_word":"agree,","sentiment":"neutral","sentiment_score":0.13052940368652344},{"word":"that","start":206.70999,"end":206.95,"confidence":0.9972155,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.1435287594795227},{"word":"was","start":206.95,"end":207.34999,"confidence":0.9997545,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.15773718059062958},{"word":"$11","start":207.34999,"end":208.73,"confidence":0.98905814,"punctuated_word":"$11.","sentiment":"neutral","sentiment_score":0.12779971957206726},{"word":"gold","start":211.75,"end":212.25,"confidence":0.9948336,"punctuated_word":"Gold,","sentiment":"neutral","sentiment_score":0.13633175194263458},{"word":"that","start":212.595,"end":212.75499,"confidence":0.9991499,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.14484994113445282},{"word":"was","start":212.75499,"end":213.075,"confidence":0.9980002,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.16783523559570312},{"word":"$48.80","start":213.075,"end":216.875,"confidence":0.9895266,"punctuated_word":"$48.80.","sentiment":"neutral","sentiment_score":0.16115036606788635},{"word":"for","start":217.315,"end":217.815,"confidence":0.99533737,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.059752099215984344},{"word":"hack","start":218.595,"end":219.095,"confidence":0.7168438,"punctuated_word":"Hack,","sentiment":"neutral","sentiment_score":0.07900584489107132},{"word":"h","start":219.315,"end":219.555,"confidence":0.9247188,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.06557097285985947},{"word":"a","start":219.555,"end":219.715,"confidence":0.9920365,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05710962042212486},{"word":"c","start":219.715,"end":219.955,"confidence":0.9985246,"punctuated_word":"c","sentiment":"neutral","sentiment_score":0.04994170740246773},{"word":"k","start":219.955,"end":220.275,"confidence":0.7768258,"punctuated_word":"k,","sentiment":"neutral","sentiment_score":0.053076278418302536},{"word":"beta","start":220.275,"end":220.595,"confidence":0.853243,"punctuated_word":"Beta","sentiment":"neutral","sentiment_score":0.07842469215393066},{"word":"global","start":220.595,"end":221.095,"confidence":0.8381286,"punctuated_word":"Global,","sentiment":"neutral","sentiment_score":0.09386100620031355},{"word":"cyber","start":221.955,"end":222.455,"confidence":0.8587293,"punctuated_word":"Cyber,","sentiment":"neutral","sentiment_score":0.0891648530960083},{"word":"which","start":222.515,"end":222.83499,"confidence":0.99972516,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.09475626051425934},{"word":"was","start":222.83499,"end":223.075,"confidence":0.99955326,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.09910253435373306},{"word":"$14","start":223.075,"end":223.795,"confidence":0.99942994,"punctuated_word":"$14","sentiment":"neutral","sentiment_score":0.1119578331708908},{"word":"and","start":223.795,"end":224.03499,"confidence":0.9964463,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07013516128063202},{"word":"18","start":224.03499,"end":224.53499,"confidence":0.8697016,"punctuated_word":"18.","sentiment":"neutral","sentiment_score":0.08830201625823975},{"word":"ishares","start":227.08,"end":227.58,"confidence":0.8985807,"punctuated_word":"IShares","sentiment":"neutral","sentiment_score":0.08778472989797592},{"word":"smp","start":227.87999,"end":228.37999,"confidence":0.97680664,"punctuated_word":"SMP","sentiment":"neutral","sentiment_score":0.0744364932179451},{"word":"500","start":228.59999,"end":229.31999,"confidence":0.90263504,"punctuated_word":"500,","sentiment":"neutral","sentiment_score":0.09476131200790404},{"word":"which","start":229.31999,"end":229.48,"confidence":0.9998147,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.10996517539024352},{"word":"is","start":229.48,"end":229.87999,"confidence":0.9994825,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0938686951994896},{"word":"ivv","start":229.87999,"end":230.37999,"confidence":0.90822524,"punctuated_word":"IVV,","sentiment":"neutral","sentiment_score":0.11313193291425704},{"word":"that","start":230.92,"end":231.15999,"confidence":0.99866056,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.14937815070152283},{"word":"was","start":231.15999,"end":231.56,"confidence":0.9993687,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.14899501204490662},{"word":"$69.67","start":231.56,"end":233.81999,"confidence":0.98836994,"punctuated_word":"$69.67.","sentiment":"neutral","sentiment_score":0.11855176091194151},{"word":"and","start":235.95999,"end":236.12,"confidence":0.97693616,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.07256300747394562},{"word":"then","start":236.12,"end":236.44,"confidence":0.99798644,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.07771048694849014},{"word":"qoz","start":236.44,"end":236.94,"confidence":0.7011018,"punctuated_word":"Qoz,","sentiment":"neutral","sentiment_score":0.11497195810079576},{"word":"which","start":237.08,"end":237.31999,"confidence":0.99984944,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.1205449104309082},{"word":"is","start":237.31999,"end":237.48,"confidence":0.9993057,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.12288182228803636},{"word":"betashares","start":237.48,"end":237.98,"confidence":0.7247782,"punctuated_word":"BetaShares","sentiment":"neutral","sentiment_score":0.11628660559654236},{"word":"aus","start":239.425,"end":239.745,"confidence":0.37769872,"punctuated_word":"Aus","sentiment":"neutral","sentiment_score":0.1300378143787384},{"word":"etf","start":239.745,"end":240.245,"confidence":0.7356343,"punctuated_word":"ETF,","sentiment":"neutral","sentiment_score":0.1148722693324089},{"word":"that","start":241.185,"end":241.425,"confidence":0.99868256,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.14491218328475952},{"word":"was","start":241.425,"end":241.825,"confidence":0.9998024,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.15461483597755432},{"word":"$47.58","start":241.825,"end":243.44499,"confidence":0.9843414,"punctuated_word":"$47.58.","sentiment":"neutral","sentiment_score":0.12208802253007887},{"word":"and","start":243.745,"end":243.905,"confidence":0.99891675,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06906424462795258},{"word":"then","start":243.905,"end":244.145,"confidence":0.9990212,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.06581442058086395},{"word":"there","start":244.145,"end":244.22499,"confidence":0.98480517,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.07025310397148132},{"word":"was","start":244.22499,"end":244.385,"confidence":0.8187098,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.1034526526927948},{"word":"also","start":244.385,"end":244.705,"confidence":0.9983197,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.08701716363430023},{"word":"a","start":244.705,"end":244.86499,"confidence":0.99449605,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10999348759651184},{"word":"clebridge","start":244.86499,"end":245.36499,"confidence":0.29452902,"punctuated_word":"Clebridge","sentiment":"neutral","sentiment_score":0.08439355343580246},{"word":"clearbridge","start":245.745,"end":246.245,"confidence":0.5635123,"punctuated_word":"ClearBridge","sentiment":"neutral","sentiment_score":0.14214932918548584},{"word":"rare","start":246.625,"end":246.86499,"confidence":0.28928408,"punctuated_word":"rare","sentiment":"neutral","sentiment_score":0.09728546440601347},{"word":"infrastructure","start":246.86499,"end":247.36499,"confidence":0.9824755,"punctuated_word":"infrastructure","sentiment":"neutral","sentiment_score":0.10356561839580536},{"word":"income","start":247.505,"end":248.005,"confidence":0.9497509,"punctuated_word":"income,","sentiment":"neutral","sentiment_score":0.10022737830877304},{"word":"which","start":248.305,"end":248.545,"confidence":0.999739,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.07339261472225189},{"word":"was","start":248.545,"end":248.785,"confidence":0.9986486,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0587807260453701},{"word":"$0","start":248.785,"end":249.605,"confidence":0.88000596,"punctuated_word":"$0.","sentiment":"neutral","sentiment_score":0.056230328977108},{"word":"t","start":250.385,"end":250.625,"confidence":0.5494139,"punctuated_word":"T","sentiment":"neutral","sentiment_score":0.023706989362835884},{"word":"g","start":250.625,"end":250.86499,"confidence":0.99542636,"punctuated_word":"g","sentiment":"neutral","sentiment_score":0.025407858192920685},{"word":"p","start":250.86499,"end":251.185,"confidence":0.9980476,"punctuated_word":"p","sentiment":"neutral","sentiment_score":0.033473070710897446},{"word":"double","start":251.185,"end":251.425,"confidence":0.924137,"punctuated_word":"double","sentiment":"neutral","sentiment_score":0.0614590160548687},{"word":"$0.01","start":251.425,"end":251.905,"confidence":0.9933907,"punctuated_word":"$0.01","sentiment":"neutral","sentiment_score":0.04790134355425835},{"word":"6","start":251.905,"end":252.145,"confidence":0.9951976,"punctuated_word":"6","sentiment":"neutral","sentiment_score":0.029055781662464145},{"word":"a","start":252.145,"end":252.385,"confidence":0.8432415,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04233810678124428},{"word":"u","start":252.385,"end":252.78,"confidence":0.992906,"punctuated_word":"u.","sentiment":"neutral","sentiment_score":0.044843267649412155},{"word":"200","start":271.455,"end":272.01498,"confidence":0.9920144,"punctuated_word":"200","sentiment":"neutral","sentiment_score":-0.08603596687316895},{"word":"so","start":277.99,"end":278.22998,"confidence":0.53707796,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.07481876015663147},{"word":"that's","start":278.22998,"end":278.31,"confidence":0.9972459,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.05096125230193138},{"word":"just","start":278.31,"end":278.62997,"confidence":0.9998367,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06275404989719391},{"word":"the","start":278.62997,"end":278.78998,"confidence":0.89239115,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04690742492675781},{"word":"buy","start":278.78998,"end":279.03,"confidence":0.9403407,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":0.024306178092956543},{"word":"and","start":279.03,"end":279.27,"confidence":0.99832696,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.017746247351169586},{"word":"sell","start":279.27,"end":279.66998,"confidence":0.99572575,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":0.018785148859024048},{"word":"cost","start":279.66998,"end":279.99,"confidence":0.8812707,"punctuated_word":"cost,","sentiment":"neutral","sentiment_score":0.03005196526646614},{"word":"and","start":279.99,"end":280.15,"confidence":0.9964598,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.002109043300151825},{"word":"that","start":280.15,"end":280.55,"confidence":0.8911405,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.005018599331378937},{"word":"altogether","start":280.55,"end":280.94998,"confidence":0.9062683,"punctuated_word":"altogether","sentiment":"neutral","sentiment_score":-0.015279874205589294},{"word":"is","start":280.94998,"end":281.18997,"confidence":0.99764615,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.007318422198295593},{"word":"$218.88","start":281.18997,"end":283.44998,"confidence":0.9573716,"punctuated_word":"$218.88.","sentiment":"neutral","sentiment_score":0.016343366354703903},{"word":"so","start":293.325,"end":293.825,"confidence":0.67917854,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.11183863878250122},{"word":"the","start":299.325,"end":299.64502,"confidence":0.52072865,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14460472762584686},{"word":"the","start":299.64502,"end":299.80502,"confidence":0.86161536,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1501806676387787},{"word":"sales","start":299.80502,"end":300.125,"confidence":0.6493786,"punctuated_word":"sales","sentiment":"neutral","sentiment_score":-0.1243780553340912},{"word":"spread","start":300.125,"end":300.36502,"confidence":0.9953192,"punctuated_word":"spread","sentiment":"neutral","sentiment_score":-0.10242046415805817},{"word":"was","start":300.36502,"end":300.765,"confidence":0.9951626,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.09881873428821564},{"word":"that","start":300.765,"end":301.165,"confidence":0.773479,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09444710612297058},{"word":"that","start":301.165,"end":301.24503,"confidence":0.7249589,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09680938720703124},{"word":"amount","start":301.24503,"end":301.64502,"confidence":0.22158884,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":-0.07117894291877747},{"word":"for","start":301.64502,"end":301.80502,"confidence":0.99020386,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.06410148739814758},{"word":"the","start":301.80502,"end":301.96503,"confidence":0.9965497,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05597453564405441},{"word":"218","start":301.96503,"end":302.845,"confidence":0.8259916,"punctuated_word":"218,","sentiment":"neutral","sentiment_score":-0.04310958832502365},{"word":"and","start":302.845,"end":303.005,"confidence":0.99966013,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.09373149275779724},{"word":"then","start":303.005,"end":303.165,"confidence":0.9995505,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.10504107177257538},{"word":"you're","start":303.165,"end":303.665,"confidence":0.98493916,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.12557940185070038},{"word":"requiring","start":304.125,"end":304.625,"confidence":0.9968364,"punctuated_word":"requiring","sentiment":"neutral","sentiment_score":-0.12408994883298874},{"word":"the","start":304.685,"end":304.845,"confidence":0.99938035,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13257022202014923},{"word":"cgt","start":304.845,"end":305.345,"confidence":0.88745403,"punctuated_word":"CGT.","sentiment":"neutral","sentiment_score":-0.1229451522231102},{"word":"sorry","start":305.405,"end":305.905,"confidence":0.95824313,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":-0.1103685274720192},{"word":"in","start":318.345,"end":318.845,"confidence":0.6500432,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.14722567796707153},{"word":"oh","start":319.305,"end":319.465,"confidence":0.92852503,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.06445817649364471},{"word":"no","start":319.465,"end":319.705,"confidence":0.99559087,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.06255447119474411},{"word":"in","start":319.705,"end":319.865,"confidence":0.9971852,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.06683050096035004},{"word":"future","start":319.865,"end":320.185,"confidence":0.914037,"punctuated_word":"future,","sentiment":"neutral","sentiment_score":0.0963248610496521},{"word":"you","start":320.185,"end":320.345,"confidence":0.9997564,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18843400478363037},{"word":"can","start":320.345,"end":320.505,"confidence":0.9994273,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.22743293642997744},{"word":"actually","start":320.505,"end":320.825,"confidence":0.9974654,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.1950322687625885},{"word":"view","start":320.825,"end":320.98502,"confidence":0.98811674,"punctuated_word":"view","sentiment":"neutral","sentiment_score":0.10550498962402344},{"word":"this","start":320.98502,"end":321.225,"confidence":0.9995782,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.17304539680480957},{"word":"yourself","start":321.225,"end":321.705,"confidence":0.9980229,"punctuated_word":"yourself","sentiment":"neutral","sentiment_score":0.24224615097045896},{"word":"as","start":321.705,"end":321.865,"confidence":0.99912935,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.169365793466568},{"word":"well","start":321.865,"end":322.365,"confidence":0.93429637,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.13362357020378113},{"word":"which","start":322.585,"end":322.905,"confidence":0.77865475,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.11091583967208862},{"word":"is","start":322.905,"end":323.385,"confidence":0.99981505,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08246627449989319},{"word":"in","start":323.385,"end":323.625,"confidence":0.9973289,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.053851962089538574},{"word":"just","start":323.625,"end":323.945,"confidence":0.9977992,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.03866688162088394},{"word":"account","start":323.945,"end":324.425,"confidence":0.95007896,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.06721809506416321},{"word":"report","start":324.425,"end":324.825,"confidence":0.7555244,"punctuated_word":"report.","sentiment":"neutral","sentiment_score":-0.0762568861246109},{"word":"so","start":324.825,"end":325.305,"confidence":0.9960569,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.003762207925319672},{"word":"close","start":325.305,"end":325.705,"confidence":0.62886506,"punctuated_word":"close","sentiment":"neutral","sentiment_score":-0.029311321675777435},{"word":"so","start":325.865,"end":326.185,"confidence":0.9046658,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.017765939235687256},{"word":"accounts","start":326.185,"end":326.665,"confidence":0.9883017,"punctuated_word":"accounts","sentiment":"neutral","sentiment_score":-0.024472996592521667},{"word":"close","start":326.665,"end":326.985,"confidence":0.6252672,"punctuated_word":"close","sentiment":"neutral","sentiment_score":-0.04077892750501633},{"word":"slash","start":326.985,"end":327.485,"confidence":0.9981067,"punctuated_word":"slash","sentiment":"neutral","sentiment_score":-0.06320405006408691},{"word":"closing","start":327.545,"end":328.045,"confidence":0.71717745,"punctuated_word":"closing,","sentiment":"neutral","sentiment_score":-0.023785345256328583},{"word":"and","start":329.385,"end":329.545,"confidence":0.95818996,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.019383002072572708},{"word":"then","start":329.545,"end":329.945,"confidence":0.9255075,"punctuated_word":"then,","sentiment":"neutral","sentiment_score":0.005940128117799759},{"word":"yeah","start":329.945,"end":330.185,"confidence":0.9922065,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.0819992870092392},{"word":"you'd","start":330.185,"end":330.505,"confidence":0.9656137,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":0.11630233377218246},{"word":"be","start":330.505,"end":330.585,"confidence":0.99848586,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.14628754556179047},{"word":"able","start":330.585,"end":330.825,"confidence":0.999818,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.12574970722198486},{"word":"to","start":330.825,"end":330.905,"confidence":0.99797004,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08681248128414154},{"word":"see","start":330.905,"end":331.065,"confidence":0.9998197,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.09649662673473358},{"word":"that","start":331.065,"end":331.225,"confidence":0.9998141,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04627289995551109},{"word":"account","start":331.225,"end":331.625,"confidence":0.9999039,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.00723382830619812},{"word":"there","start":331.625,"end":332.1,"confidence":0.9994972,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.006286259740591049},{"word":"what","start":332.18,"end":332.58002,"confidence":0.99977165,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.0401536263525486},{"word":"date","start":332.58002,"end":332.82,"confidence":0.99588376,"punctuated_word":"date","sentiment":"neutral","sentiment_score":-0.047573428601026535},{"word":"range","start":332.82,"end":333.06,"confidence":0.99868804,"punctuated_word":"range","sentiment":"neutral","sentiment_score":-0.09100714325904846},{"word":"was","start":333.06,"end":333.30002,"confidence":0.99824715,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.05384238064289093},{"word":"it","start":333.30002,"end":333.78,"confidence":0.78774893,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.06441353261470795},{"word":"though","start":333.78,"end":334.28,"confidence":0.9843375,"punctuated_word":"though?","sentiment":"neutral","sentiment_score":-0.05100873112678528},{"word":"oh","start":341.86002,"end":342.02002,"confidence":0.9040166,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.013693805783987044},{"word":"for","start":342.02002,"end":342.18,"confidence":0.99657875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.02872155979275703},{"word":"that","start":342.18,"end":342.34,"confidence":0.99945027,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.005485247820615768},{"word":"date","start":342.34,"end":342.66,"confidence":0.6619557,"punctuated_word":"date.","sentiment":"neutral","sentiment_score":-0.013771245256066322},{"word":"yeah","start":342.66,"end":342.9,"confidence":0.92950666,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.010403184220194817},{"word":"so","start":342.9,"end":343.06,"confidence":0.998678,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0063988082110881805},{"word":"that","start":343.06,"end":343.22,"confidence":0.99956995,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.001887727528810501},{"word":"was","start":343.22,"end":343.54,"confidence":0.9983297,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.008452411741018295},{"word":"at","start":343.54,"end":343.86002,"confidence":0.39639053,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.013885028660297394},{"word":"'26","start":343.86002,"end":344.66,"confidence":0.91658247,"punctuated_word":"'26,","sentiment":"neutral","sentiment_score":-0.0049323514103889465},{"word":"wasn't","start":344.66,"end":345.06,"confidence":0.9989296,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.008406823500990868},{"word":"it","start":345.06,"end":345.56,"confidence":0.9970784,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.028876246884465218},{"word":"no","start":345.86002,"end":346.1,"confidence":0.9934188,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1878584176301956},{"word":"not","start":346.1,"end":346.26,"confidence":0.99938047,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.1834611743688583},{"word":"the","start":346.26,"end":346.42,"confidence":0.9979063,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11662163585424425},{"word":"'26","start":346.42,"end":347.24,"confidence":0.89129066,"punctuated_word":"'26.","sentiment":"neutral","sentiment_score":-0.11579865217208862},{"word":"what","start":348.485,"end":348.72498,"confidence":0.9618473,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.050512246787548065},{"word":"was","start":348.72498,"end":349.19498,"confidence":0.99893373,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.0613434836268425},{"word":"it","start":349.19498,"end":349.44498,"confidence":0.71860707,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.05202626436948776},{"word":"twenty","start":349.44498,"end":349.845,"confidence":0.74550945,"punctuated_word":"Twenty","sentiment":"neutral","sentiment_score":-0.07935895770788193},{"word":"fifth","start":349.845,"end":350.345,"confidence":0.9518624,"punctuated_word":"fifth.","sentiment":"neutral","sentiment_score":-0.0940183848142624},{"word":"unrealized","start":367.2,"end":367.7,"confidence":0.6648893,"punctuated_word":"Unrealized","sentiment":"neutral","sentiment_score":-0.2986685037612915},{"word":"gains","start":367.92,"end":368.42,"confidence":0.9469661,"punctuated_word":"gains.","sentiment":"neutral","sentiment_score":-0.25358957052230835},{"word":"doesn't","start":385.17502,"end":385.495,"confidence":0.7392054,"punctuated_word":"Doesn't","sentiment":"negative","sentiment_score":-0.353504478931427},{"word":"have","start":385.495,"end":385.73502,"confidence":0.99951744,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.2572214901447296},{"word":"anything","start":385.73502,"end":386.135,"confidence":0.9967554,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.3029813766479492},{"word":"for","start":386.135,"end":386.295,"confidence":0.998928,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.32978472113609314},{"word":"that","start":386.295,"end":386.535,"confidence":0.99757975,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.291993111371994},{"word":"particular","start":386.535,"end":387.015,"confidence":0.9995105,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":-0.2424374222755432},{"word":"day","start":387.015,"end":387.255,"confidence":0.7481453,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.3117503523826599},{"word":"let","start":387.255,"end":387.415,"confidence":0.999731,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":-0.100016251206398},{"word":"me","start":387.415,"end":387.575,"confidence":0.99991536,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.044611312448978424},{"word":"do","start":387.575,"end":387.73502,"confidence":0.99964714,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.053604647517204285},{"word":"that","start":387.73502,"end":388.135,"confidence":0.99773204,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.04880974441766739},{"word":"this","start":388.135,"end":388.375,"confidence":0.98229605,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.06598174571990967},{"word":"month","start":388.375,"end":388.875,"confidence":0.9996302,"punctuated_word":"month","sentiment":"neutral","sentiment_score":-0.06477633863687515},{"word":"or","start":391.32,"end":391.72,"confidence":0.9486134,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.049164779484272},{"word":"last","start":391.72,"end":391.96,"confidence":0.9997403,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.0741419643163681},{"word":"month","start":391.96,"end":392.46,"confidence":0.99492145,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":-0.12685316801071167},{"word":"nothing","start":409.45502,"end":409.77502,"confidence":0.8265105,"punctuated_word":"Nothing","sentiment":"negative","sentiment_score":-0.34642037749290466},{"word":"for","start":409.77502,"end":410.015,"confidence":0.99865437,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.31791508197784424},{"word":"this","start":410.015,"end":410.255,"confidence":0.99428374,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.3705413341522217},{"word":"month","start":410.255,"end":410.65503,"confidence":0.8929907,"punctuated_word":"month","sentiment":"negative","sentiment_score":-0.3615626394748688},{"word":"at","start":410.65503,"end":410.89502,"confidence":0.46741962,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.4758632183074951},{"word":"all","start":410.89502,"end":411.39502,"confidence":0.9894664,"punctuated_word":"all.","sentiment":"negative","sentiment_score":-0.3447144031524658},{"word":"yeah","start":427.27002,"end":427.51,"confidence":0.87299824,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.16385725140571594},{"word":"i'm","start":427.51,"end":427.67,"confidence":0.9984459,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.30549123883247375},{"word":"not","start":427.67,"end":427.83002,"confidence":0.9991418,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.37133243680000305},{"word":"seeing","start":427.83002,"end":428.15,"confidence":0.9989285,"punctuated_word":"seeing","sentiment":"neutral","sentiment_score":-0.26567474007606506},{"word":"any","start":428.15,"end":428.39,"confidence":0.9993425,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.33045294880867004},{"word":"sort","start":428.39,"end":428.71,"confidence":0.9950972,"punctuated_word":"sort","sentiment":"negative","sentiment_score":-0.41526901721954346},{"word":"of","start":428.71,"end":428.95,"confidence":0.9994242,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.3939829468727112},{"word":"cgt","start":428.95,"end":429.45,"confidence":0.9784379,"punctuated_word":"CGT","sentiment":"negative","sentiment_score":-0.38165223598480225},{"word":"that","start":430.535,"end":430.935,"confidence":0.999212,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.3190370500087738},{"word":"was","start":430.935,"end":431.435,"confidence":0.99987745,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.313021183013916},{"word":"on","start":433.89502,"end":434.055,"confidence":0.9915856,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.31424465775489807},{"word":"this","start":434.055,"end":434.375,"confidence":0.99980694,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.3501712381839752},{"word":"account","start":434.375,"end":434.875,"confidence":0.99676096,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":-0.2241106778383255},{"word":"so","start":457.595,"end":458.075,"confidence":0.6357894,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.16901396214962006},{"word":"sorry","start":458.075,"end":458.395,"confidence":0.5138817,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.20097361505031583},{"word":"where","start":458.395,"end":458.635,"confidence":0.98839605,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.1512170284986496},{"word":"are","start":458.635,"end":458.715,"confidence":0.9896344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.1580152064561844},{"word":"you","start":458.715,"end":458.875,"confidence":0.9987207,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12815609574317932},{"word":"getting","start":458.875,"end":459.115,"confidence":0.9994048,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":-0.1360948085784912},{"word":"that","start":459.115,"end":459.355,"confidence":0.99607974,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.11505387723445892},{"word":"200","start":459.355,"end":459.755,"confidence":0.92449754,"punctuated_word":"200","sentiment":"neutral","sentiment_score":-0.11158178746700288},{"word":"what","start":460.155,"end":460.315,"confidence":0.9286053,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.09756828844547272},{"word":"was","start":460.315,"end":460.475,"confidence":0.9973845,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.13778914511203766},{"word":"it","start":460.475,"end":460.715,"confidence":0.94758856,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.11689524352550508},{"word":"249,000","start":460.715,"end":462.895,"confidence":0.97375613,"punctuated_word":"249,000?","sentiment":"neutral","sentiment_score":-0.058232784271240234},{"word":"$249,266","start":471.67,"end":474.57,"confidence":0.9424193,"punctuated_word":"$249,266.","sentiment":"neutral","sentiment_score":-0.02083379589021206},{"word":"okay","start":474.95,"end":475.45,"confidence":0.9968653,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01527114026248455},{"word":"let's","start":477.75,"end":478.15002,"confidence":0.99770844,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":0.015666818246245384},{"word":"see","start":478.15002,"end":478.65002,"confidence":0.9978558,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.02293418161571026},{"word":"i'm","start":479.27002,"end":479.51,"confidence":0.73982334,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.016779115423560143},{"word":"just","start":479.51,"end":479.83002,"confidence":0.9993913,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.01692996174097061},{"word":"going","start":479.83002,"end":480.07,"confidence":0.99704164,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.02910517528653145},{"word":"to","start":480.07,"end":480.15002,"confidence":0.99806184,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.028203174471855164},{"word":"put","start":480.15002,"end":480.31,"confidence":0.9993262,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.023902416229248047},{"word":"this","start":480.31,"end":480.55002,"confidence":0.9348377,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.024421341717243195},{"word":"into","start":480.55002,"end":481.03,"confidence":0.98490983,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.028375975787639614},{"word":"the","start":481.03,"end":481.19,"confidence":0.93468887,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.013508297502994536},{"word":"calculator","start":481.19,"end":481.67,"confidence":0.98898953,"punctuated_word":"calculator","sentiment":"neutral","sentiment_score":0.004527084529399872},{"word":"and","start":481.67,"end":481.83002,"confidence":0.99286205,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.004097171127796173},{"word":"see","start":481.83002,"end":481.91,"confidence":0.99879813,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.0019290223717689512},{"word":"what's","start":481.91,"end":482.15002,"confidence":0.99952424,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.028269436210393906},{"word":"happening","start":482.15002,"end":482.65002,"confidence":0.9924521,"punctuated_word":"happening.","sentiment":"neutral","sentiment_score":-0.013236375525593758},{"word":"$2.04","start":486.07,"end":486.81,"confidence":0.4492632,"punctuated_word":"$2.04","sentiment":"neutral","sentiment_score":-0.00416306359693408},{"word":"2","start":496.11502,"end":496.595,"confidence":0.84070265,"punctuated_word":"2.","sentiment":"neutral","sentiment_score":-0.004829272627830505},{"word":"so","start":496.595,"end":496.83502,"confidence":0.97884834,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.006343282759189606},{"word":"$241.49","start":496.83502,"end":499.075,"confidence":0.9658483,"punctuated_word":"$241.49","sentiment":"neutral","sentiment_score":-0.006856478750705719},{"word":"odd","start":499.075,"end":499.315,"confidence":0.77070296,"punctuated_word":"odd","sentiment":"neutral","sentiment_score":-0.026908211410045624},{"word":"thousand","start":499.315,"end":499.815,"confidence":0.9975889,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":-0.027648337185382843},{"word":"was","start":500.4,"end":500.64,"confidence":0.9971877,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.04435224086046219},{"word":"the","start":500.64,"end":500.80002,"confidence":0.9997601,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.031130239367485046},{"word":"initial","start":500.80002,"end":501.28,"confidence":0.99978346,"punctuated_word":"initial","sentiment":"neutral","sentiment_score":-0.011181697249412537},{"word":"amount","start":501.28,"end":501.68,"confidence":0.8700618,"punctuated_word":"amount.","sentiment":"neutral","sentiment_score":-0.03465225175023079},{"word":"right","start":501.68,"end":502.18,"confidence":0.98636055,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.007373331114649773},{"word":"and","start":502.88,"end":503.12,"confidence":0.9882428,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.021688591688871384},{"word":"then","start":503.12,"end":503.36002,"confidence":0.9988673,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.016668174415826797},{"word":"the","start":503.36002,"end":503.6,"confidence":0.991886,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02378249168395996},{"word":"tax","start":503.6,"end":504.1,"confidence":0.9994066,"punctuated_word":"tax","sentiment":"neutral","sentiment_score":0.025968194007873535},{"word":"debit","start":504.48,"end":504.96,"confidence":0.9798876,"punctuated_word":"debit","sentiment":"neutral","sentiment_score":-0.033357441425323486},{"word":"was","start":504.96,"end":505.46,"confidence":0.9995907,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.05064821243286133},{"word":"6,000","start":506.32,"end":507.14,"confidence":0.9689417,"punctuated_word":"6,000,","sentiment":"neutral","sentiment_score":-0.02530447021126747},{"word":"let's","start":507.6,"end":507.92,"confidence":0.99835193,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":-0.006989171262830496},{"word":"say","start":507.92,"end":508.42,"confidence":0.8017688,"punctuated_word":"say.","sentiment":"neutral","sentiment_score":-0.012313805520534515},{"word":"so","start":509.44,"end":509.6,"confidence":0.98221475,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.007558412849903107},{"word":"which","start":509.6,"end":509.92,"confidence":0.78049123,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.01579774171113968},{"word":"equals","start":509.92,"end":510.32,"confidence":0.997021,"punctuated_word":"equals","sentiment":"neutral","sentiment_score":-0.02633747085928917},{"word":"to","start":510.32,"end":510.82,"confidence":0.9951449,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.023673780262470245},{"word":"the","start":511.04,"end":511.28,"confidence":0.99763143,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.022882774472236633},{"word":"amount","start":511.28,"end":511.6,"confidence":0.99975103,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":-0.009734958410263062},{"word":"of","start":511.6,"end":511.84,"confidence":0.9989241,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.031139664351940155},{"word":"$242,000","start":511.84,"end":514.1,"confidence":0.6378686,"punctuated_word":"$242,000","sentiment":"neutral","sentiment_score":0.0016934400191530583},{"word":"on","start":514.4,"end":514.48,"confidence":0.97359484,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.012881293892860413},{"word":"the","start":514.48,"end":514.64,"confidence":0.99739385,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.006159275770187378},{"word":"rollover","start":514.64,"end":515.14,"confidence":0.95079184,"punctuated_word":"rollover","sentiment":"neutral","sentiment_score":-0.017668675631284714},{"word":"route","start":515.2,"end":515.685,"confidence":0.7717048,"punctuated_word":"route.","sentiment":"neutral","sentiment_score":-0.01891227811574936},{"word":"and","start":516.645,"end":517.145,"confidence":0.99744725,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.006394878029823303},{"word":"that","start":517.845,"end":518.005,"confidence":0.99131584,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.013843920081853868},{"word":"buy","start":518.005,"end":518.40497,"confidence":0.6541146,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":-0.0030317530035972595},{"word":"or","start":518.40497,"end":518.565,"confidence":0.47780722,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.020795024931430817},{"word":"that","start":518.565,"end":518.885,"confidence":0.9875683,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.008702822029590607},{"word":"sell","start":518.885,"end":519.205,"confidence":0.8778884,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.0034469738602638245},{"word":"spread","start":519.205,"end":519.685,"confidence":0.8871572,"punctuated_word":"spread,","sentiment":"neutral","sentiment_score":0.008740581572055817},{"word":"which","start":519.685,"end":519.925,"confidence":0.9998287,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.02321968972682953},{"word":"i","start":519.925,"end":520.165,"confidence":0.9988938,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011750280857086182},{"word":"mentioned","start":520.165,"end":520.665,"confidence":0.9988954,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":0.02827037498354912},{"word":"earlier","start":520.805,"end":521.305,"confidence":0.9565507,"punctuated_word":"earlier,","sentiment":"neutral","sentiment_score":-0.015353849157691002},{"word":"dollars","start":522.085,"end":522.165,"confidence":0.9150728,"punctuated_word":"dollars","sentiment":"neutral","sentiment_score":-0.027678444981575012},{"word":"218.88","start":522.165,"end":524.185,"confidence":0.95666,"punctuated_word":"218.88.","sentiment":"neutral","sentiment_score":-0.011459149420261385},{"word":"when","start":539.38995,"end":539.55,"confidence":0.9615747,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.020471926778554916},{"word":"you","start":539.55,"end":539.70996,"confidence":0.99796945,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.023878369480371475},{"word":"say","start":539.70996,"end":540.02997,"confidence":0.95883644,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.0255526602268219},{"word":"cgt","start":540.02997,"end":540.50995,"confidence":0.8986664,"punctuated_word":"CGT,","sentiment":"neutral","sentiment_score":-0.018065541982650757},{"word":"man","start":540.50995,"end":540.75,"confidence":0.98993766,"punctuated_word":"man,","sentiment":"neutral","sentiment_score":-0.023510010913014412},{"word":"do","start":540.75,"end":540.91,"confidence":0.99943525,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.0279825609177351},{"word":"you","start":540.91,"end":540.99,"confidence":0.9991748,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.023740127682685852},{"word":"mean","start":540.99,"end":541.23,"confidence":0.99969614,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.022246574983000755},{"word":"the","start":541.23,"end":541.38995,"confidence":0.997649,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01585104502737522},{"word":"sales","start":541.38995,"end":541.62994,"confidence":0.7936213,"punctuated_word":"sales","sentiment":"neutral","sentiment_score":-0.013359284959733486},{"word":"spread","start":541.62994,"end":542.02997,"confidence":0.99537426,"punctuated_word":"spread","sentiment":"neutral","sentiment_score":-0.00987166352570057},{"word":"or","start":542.02997,"end":542.26996,"confidence":0.7146596,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02257368341088295},{"word":"the","start":542.26996,"end":542.76996,"confidence":0.9760552,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02740224078297615},{"word":"yeah","start":550.865,"end":551.185,"confidence":0.960349,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.00397760234773159},{"word":"just","start":551.185,"end":551.505,"confidence":0.99872774,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.0008303932845592499},{"word":"one","start":551.505,"end":551.665,"confidence":0.9946854,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.00550382025539875},{"word":"moment","start":551.665,"end":551.985,"confidence":0.998608,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":0.0036161597818136215},{"word":"i'm","start":551.985,"end":552.14496,"confidence":0.99971443,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0034886456560343504},{"word":"just","start":552.14496,"end":552.305,"confidence":0.9991886,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.005188761278986931},{"word":"gonna","start":552.305,"end":552.545,"confidence":0.9701713,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.008430873975157738},{"word":"place","start":552.545,"end":552.70496,"confidence":0.99906975,"punctuated_word":"place","sentiment":"neutral","sentiment_score":0.006382841616868973},{"word":"you","start":552.70496,"end":552.865,"confidence":0.99123317,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.006026998162269592},{"word":"on","start":552.865,"end":552.94495,"confidence":0.9994741,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.011310841888189316},{"word":"a","start":552.94495,"end":553.02496,"confidence":0.998458,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01305488683283329},{"word":"brief","start":553.02496,"end":553.26495,"confidence":0.99992514,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.010470028966665268},{"word":"hold","start":553.26495,"end":553.76495,"confidence":0.99964404,"punctuated_word":"hold","sentiment":"neutral","sentiment_score":0.010906673967838287},{"word":"and","start":553.82495,"end":554.065,"confidence":0.85289043,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.008031189441680908},{"word":"see","start":554.065,"end":554.225,"confidence":0.9995253,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.009471142664551737},{"word":"if","start":554.225,"end":554.38495,"confidence":0.9998017,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.008920654654502869},{"word":"i","start":554.38495,"end":554.46497,"confidence":0.9996555,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.009795133024454117},{"word":"can","start":554.46497,"end":554.625,"confidence":0.9998697,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0025852546095848083},{"word":"grab","start":554.625,"end":554.865,"confidence":0.9996439,"punctuated_word":"grab","sentiment":"neutral","sentiment_score":-0.0179174542427063},{"word":"that","start":554.865,"end":555.365,"confidence":0.99809295,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.08541989326477051},{"word":"thanks","start":834.21,"end":834.45,"confidence":0.9735074,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.4650413990020752},{"word":"for","start":834.45,"end":834.69,"confidence":0.99312097,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.384989470243454},{"word":"your","start":834.69,"end":834.85,"confidence":0.99735224,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.2693174183368683},{"word":"patience","start":834.85,"end":835.25,"confidence":0.99726874,"punctuated_word":"patience.","sentiment":"neutral","sentiment_score":0.3303643763065338},{"word":"look","start":835.25,"end":835.49,"confidence":0.82681394,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":-0.060757625848054886},{"word":"i'm","start":835.49,"end":835.99,"confidence":0.96908605,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1821097731590271},{"word":"unable","start":836.21,"end":836.61,"confidence":0.67421186,"punctuated_word":"unable","sentiment":"neutral","sentiment_score":-0.32739418745040894},{"word":"to","start":836.61,"end":836.77,"confidence":0.9997539,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3309444189071655},{"word":"view","start":836.77,"end":837.17,"confidence":0.9990896,"punctuated_word":"view","sentiment":"neutral","sentiment_score":-0.33319371938705444},{"word":"the","start":837.17,"end":837.64996,"confidence":0.99923265,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2941789925098419},{"word":"cgt","start":837.64996,"end":838.14996,"confidence":0.99303746,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.26005566120147705},{"word":"reporting","start":838.29,"end":838.77,"confidence":0.99582833,"punctuated_word":"reporting","sentiment":"negative","sentiment_score":-0.34312504529953003},{"word":"of","start":838.77,"end":838.93,"confidence":0.9944115,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.31694385409355164},{"word":"this","start":838.93,"end":839.41,"confidence":0.99946636,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.2954362630844116},{"word":"if","start":839.41,"end":839.64996,"confidence":0.52305764,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.320484459400177},{"word":"there","start":839.64996,"end":840.05,"confidence":0.9984175,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.31120896339416504},{"word":"was","start":840.05,"end":840.37,"confidence":0.99933165,"punctuated_word":"was","sentiment":"negative","sentiment_score":-0.34596094489097595},{"word":"any","start":840.37,"end":840.87,"confidence":0.9934559,"punctuated_word":"any.","sentiment":"neutral","sentiment_score":-0.3029518127441406},{"word":"i","start":841.695,"end":841.85504,"confidence":0.97731394,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.26420867443084717},{"word":"do","start":841.85504,"end":842.175,"confidence":0.9975973,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.22017475962638855},{"word":"need","start":842.175,"end":842.255,"confidence":0.99914706,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.17580439150333405},{"word":"to","start":842.255,"end":842.41504,"confidence":0.9989052,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.20954862236976624},{"word":"just","start":842.41504,"end":842.655,"confidence":0.99975103,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.19573597609996796},{"word":"contact","start":842.655,"end":842.97504,"confidence":0.99960834,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.24401088058948517},{"word":"the","start":842.97504,"end":843.135,"confidence":0.9971655,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.24598419666290283},{"word":"super","start":843.135,"end":843.375,"confidence":0.98008454,"punctuated_word":"super","sentiment":"neutral","sentiment_score":-0.1822255253791809},{"word":"admin","start":843.375,"end":843.695,"confidence":0.99849963,"punctuated_word":"admin","sentiment":"neutral","sentiment_score":-0.17812679708003998},{"word":"team","start":843.695,"end":844.015,"confidence":0.99983084,"punctuated_word":"team","sentiment":"neutral","sentiment_score":-0.27651771903038025},{"word":"now","start":844.015,"end":844.175,"confidence":0.9931137,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.2203827053308487},{"word":"just","start":844.175,"end":844.41504,"confidence":0.9775943,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.1918678730726242},{"word":"to","start":844.41504,"end":844.495,"confidence":0.99936634,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.19702523946762085},{"word":"confirm","start":844.495,"end":844.97504,"confidence":0.99989426,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":-0.22142602503299713},{"word":"if","start":844.97504,"end":845.29504,"confidence":0.989268,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.21646572649478912},{"word":"that","start":845.29504,"end":845.455,"confidence":0.9995407,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.22483637928962708},{"word":"is","start":845.455,"end":845.615,"confidence":0.99542624,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.21629254519939425},{"word":"even","start":845.615,"end":846.115,"confidence":0.9996389,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.2091227024793625},{"word":"the","start":846.655,"end":846.815,"confidence":0.99926096,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2450825572013855},{"word":"case","start":846.815,"end":847.135,"confidence":0.99995637,"punctuated_word":"case","sentiment":"neutral","sentiment_score":-0.22064776718616488},{"word":"of","start":847.135,"end":847.455,"confidence":0.9841097,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.21270830929279327},{"word":"or","start":847.775,"end":847.935,"confidence":0.9547917,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.21450042724609375},{"word":"or","start":847.935,"end":848.09503,"confidence":0.5573081,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.21220332384109497},{"word":"if","start":848.09503,"end":848.255,"confidence":0.98789424,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.26642799377441406},{"word":"there","start":848.255,"end":848.41504,"confidence":0.9987255,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.26881247758865356},{"word":"was","start":848.41504,"end":848.655,"confidence":0.9995559,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.2775379717350006},{"word":"any","start":848.655,"end":848.895,"confidence":0.9996295,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.24772734940052032},{"word":"sort","start":848.895,"end":849.055,"confidence":0.9938114,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.3046570122241974},{"word":"of","start":849.055,"end":849.135,"confidence":0.9979284,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.3241209387779236},{"word":"cgt","start":849.135,"end":849.635,"confidence":0.99909574,"punctuated_word":"CGT","sentiment":"neutral","sentiment_score":-0.27726489305496216},{"word":"placed","start":850.575,"end":850.815,"confidence":0.9367943,"punctuated_word":"placed","sentiment":"negative","sentiment_score":-0.4341503083705902},{"word":"through","start":850.815,"end":851.055,"confidence":0.9975292,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.3255203068256378},{"word":"on","start":851.055,"end":851.215,"confidence":0.9994555,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.3532640039920807},{"word":"this","start":851.215,"end":851.375,"confidence":0.9998202,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.36412349343299866},{"word":"account","start":851.375,"end":851.695,"confidence":0.99985516,"punctuated_word":"account","sentiment":"negative","sentiment_score":-0.41934576630592346},{"word":"because","start":851.695,"end":851.935,"confidence":0.60155433,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.2924801707267761},{"word":"i","start":851.935,"end":852.09503,"confidence":0.99989355,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4038902819156647},{"word":"can't","start":852.09503,"end":852.335,"confidence":0.9989315,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.3592143952846527},{"word":"see","start":852.335,"end":852.495,"confidence":0.9996555,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.3875093162059784},{"word":"any","start":852.495,"end":852.815,"confidence":0.83417654,"punctuated_word":"any","sentiment":"negative","sentiment_score":-0.36238956451416016},{"word":"any","start":852.815,"end":853.135,"confidence":0.9795085,"punctuated_word":"any","sentiment":"negative","sentiment_score":-0.4239630103111267},{"word":"on","start":853.135,"end":853.29504,"confidence":0.9654305,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.3652236461639404},{"word":"my","start":853.29504,"end":853.455,"confidence":0.99909484,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.2767367362976074},{"word":"end","start":853.455,"end":853.955,"confidence":0.9996526,"punctuated_word":"end","sentiment":"neutral","sentiment_score":-0.3257385194301605},{"word":"as","start":854.09503,"end":854.335,"confidence":0.9312494,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.3104822635650635},{"word":"they","start":854.335,"end":854.495,"confidence":0.99625695,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.28455105423927307},{"word":"were","start":854.495,"end":854.655,"confidence":0.99776435,"punctuated_word":"were","sentiment":"negative","sentiment_score":-0.34144848585128784},{"word":"the","start":854.655,"end":854.73505,"confidence":0.999065,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.3332363963127136},{"word":"ones","start":854.73505,"end":855.055,"confidence":0.9897821,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":-0.25899139046669006},{"word":"play","start":855.055,"end":855.29504,"confidence":0.8863224,"punctuated_word":"play","sentiment":"neutral","sentiment_score":-0.28947901725769043},{"word":"that","start":855.53503,"end":855.695,"confidence":0.9669694,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2296017110347748},{"word":"placed","start":855.695,"end":856.09503,"confidence":0.56427014,"punctuated_word":"placed","sentiment":"neutral","sentiment_score":-0.26757413148880005},{"word":"that","start":856.09503,"end":856.255,"confidence":0.99525875,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.21338194608688352},{"word":"rollout","start":856.255,"end":856.755,"confidence":0.90684605,"punctuated_word":"rollout.","sentiment":"neutral","sentiment_score":-0.2707252502441406},{"word":"once","start":857.01,"end":857.51,"confidence":0.9945328,"punctuated_word":"Once","sentiment":"neutral","sentiment_score":-0.05633114650845528},{"word":"i","start":858.77,"end":859.27,"confidence":0.99945134,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.026107218116521835},{"word":"confirm","start":860.13,"end":860.63,"confidence":0.5522991,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":-0.018290743231773376},{"word":"that","start":860.69,"end":860.85004,"confidence":0.9998789,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.010239779949188232},{"word":"am","start":861.49,"end":861.73,"confidence":0.992615,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.020949609577655792},{"word":"i","start":861.73,"end":861.81,"confidence":0.9983718,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.031003378331661224},{"word":"able","start":861.81,"end":861.97003,"confidence":0.99792236,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.025047117844223976},{"word":"to","start":861.97003,"end":862.21,"confidence":0.99459225,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03842436522245407},{"word":"get","start":862.21,"end":862.53,"confidence":0.99676776,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.056916218250989914},{"word":"get","start":862.53,"end":862.69,"confidence":0.995171,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.06646425276994705},{"word":"back","start":862.69,"end":862.85004,"confidence":0.9991585,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.008985847234725952},{"word":"to","start":862.85004,"end":863.01,"confidence":0.9996082,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.010062605142593384},{"word":"you","start":863.01,"end":863.17,"confidence":0.9995741,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.007831402122974396},{"word":"just","start":863.17,"end":863.33,"confidence":0.99408334,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0011806488037109375},{"word":"sometime","start":863.33,"end":863.73,"confidence":0.73430914,"punctuated_word":"sometime","sentiment":"neutral","sentiment_score":0.0038161948323249817},{"word":"today","start":863.73,"end":863.97003,"confidence":0.99850583,"punctuated_word":"today","sentiment":"neutral","sentiment_score":0.010101065039634705},{"word":"in","start":863.97003,"end":864.13,"confidence":0.99674654,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.007915958762168884},{"word":"regards","start":864.13,"end":864.53,"confidence":0.92228,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":0.017672132700681686},{"word":"to","start":864.53,"end":864.69,"confidence":0.99787426,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0018177218735218048},{"word":"this","start":864.69,"end":865.19,"confidence":0.99839556,"punctuated_word":"this?","sentiment":"neutral","sentiment_score":-0.03066439740359783},{"word":"yeah","start":873.695,"end":874.195,"confidence":0.76716745,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.19334450364112857},{"word":"yeah","start":876.09503,"end":876.49506,"confidence":0.99049634,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.103616863489151},{"word":"leave","start":876.49506,"end":876.73505,"confidence":0.9947055,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.07009775191545486},{"word":"that","start":876.73505,"end":876.895,"confidence":0.9987697,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08005034178495407},{"word":"with","start":876.895,"end":877.135,"confidence":0.99435586,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06870391964912415},{"word":"me","start":877.135,"end":877.53503,"confidence":0.9700904,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.06201076880097389},{"word":"and","start":877.53503,"end":878.03503,"confidence":0.89010024,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.026086077094078064},{"word":"your","start":879.53503,"end":880.03503,"confidence":0.8509572,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.020874742418527603},{"word":"email","start":880.09503,"end":880.575,"confidence":0.826798,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":0.026846855878829956},{"word":"just","start":880.575,"end":880.815,"confidence":0.9993057,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.025380412116646767},{"word":"in","start":880.815,"end":880.97504,"confidence":0.9998815,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02875729463994503},{"word":"case","start":880.97504,"end":881.47504,"confidence":0.9271834,"punctuated_word":"case,","sentiment":"neutral","sentiment_score":0.03220531344413757},{"word":"when","start":882.015,"end":882.335,"confidence":0.98927563,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.022092729806900024},{"word":"yeah","start":887.375,"end":887.695,"confidence":0.9900872,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.03598524630069733},{"word":"yeah","start":887.695,"end":888.03,"confidence":0.99367654,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05707982927560806},{"word":"at","start":895.87006,"end":896.19,"confidence":0.8472733,"punctuated_word":"At","sentiment":"neutral","sentiment_score":0.01868407242000103},{"word":"i","start":896.19,"end":896.43005,"confidence":0.56315845,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01956968195736408},{"word":"q","start":896.43005,"end":896.93005,"confidence":0.8903692,"punctuated_word":"q","sentiment":"neutral","sentiment_score":0.023725993931293488},{"word":"dot","start":897.31006,"end":897.39,"confidence":0.9811024,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.023524772375822067},{"word":"com","start":897.39,"end":897.71,"confidence":0.99067605,"punctuated_word":"com","sentiment":"neutral","sentiment_score":0.015374784357845783},{"word":"dot","start":897.71,"end":898.21,"confidence":0.5810335,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.02198408544063568},{"word":"active","start":903.755,"end":904.255,"confidence":0.1083504,"punctuated_word":"Active","sentiment":"neutral","sentiment_score":0.027882952243089676},{"word":"financial","start":904.395,"end":904.895,"confidence":0.95017564,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":0.0181325301527977},{"word":"yeah","start":910.795,"end":911.195,"confidence":0.9902516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020761217921972275},{"word":"last","start":911.195,"end":911.435,"confidence":0.9309685,"punctuated_word":"Last","sentiment":"neutral","sentiment_score":0.010055813938379288},{"word":"name","start":911.435,"end":911.755,"confidence":0.7453026,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.01538341585546732},{"word":"giddings","start":911.755,"end":912.255,"confidence":0.8999279,"punctuated_word":"Giddings?","sentiment":"neutral","sentiment_score":0.022064069285988808},{"word":"that's","start":912.475,"end":912.715,"confidence":0.99854946,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.015389351174235344},{"word":"what","start":912.715,"end":912.955,"confidence":0.99379176,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.00831085629761219},{"word":"comes","start":912.955,"end":913.195,"confidence":0.8377106,"punctuated_word":"comes","sentiment":"neutral","sentiment_score":0.002530328929424286},{"word":"up","start":913.195,"end":913.435,"confidence":0.98159605,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.014576524496078491},{"word":"here","start":913.435,"end":913.915,"confidence":0.9722822,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.009780374355614184},{"word":"k","start":913.915,"end":914.15497,"confidence":0.97125137,"punctuated_word":"K","sentiment":"neutral","sentiment_score":0.008353505283594131},{"word":"h","start":914.15497,"end":914.395,"confidence":0.98877084,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.004764771554619074},{"word":"y","start":914.395,"end":914.635,"confidence":0.9946339,"punctuated_word":"y","sentiment":"neutral","sentiment_score":0.004993780981749296},{"word":"o","start":914.635,"end":914.795,"confidence":0.7111438,"punctuated_word":"o","sentiment":"neutral","sentiment_score":0.0357031486928463},{"word":"l","start":914.795,"end":914.875,"confidence":0.31367284,"punctuated_word":"l","sentiment":"neutral","sentiment_score":0.014898091554641724},{"word":"o","start":914.875,"end":915.115,"confidence":0.39246798,"punctuated_word":"o.","sentiment":"neutral","sentiment_score":0.023326460272073746},{"word":"okay","start":915.115,"end":915.615,"confidence":0.9678844,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06491703540086746},{"word":"yep","start":918.49,"end":918.97003,"confidence":0.99647963,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1040024384856224},{"word":"no","start":918.97003,"end":919.29,"confidence":0.9972344,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.13496428728103638},{"word":"worries","start":919.29,"end":919.53,"confidence":0.99931824,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.14768631756305697},{"word":"okay","start":919.53,"end":919.85,"confidence":0.9833548,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.15113477408885956},{"word":"leave","start":919.85,"end":920.01,"confidence":0.9973405,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.13903644680976868},{"word":"that","start":920.01,"end":920.17,"confidence":0.9940281,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.16501018404960632},{"word":"with","start":920.17,"end":920.25,"confidence":0.99946505,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.16186168789863586},{"word":"me","start":920.25,"end":920.41,"confidence":0.9997321,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.25239992141723633},{"word":"there","start":920.41,"end":920.65,"confidence":0.97454584,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.24182718992233276},{"word":"kyle","start":920.65,"end":921.15,"confidence":0.9826504,"punctuated_word":"Kyle.","sentiment":"neutral","sentiment_score":0.16426296532154083},{"word":"easy","start":924.41,"end":924.89,"confidence":0.99137807,"punctuated_word":"Easy.","sentiment":"positive","sentiment_score":0.7548302412033081},{"word":"speak","start":924.89,"end":925.13,"confidence":0.9937919,"punctuated_word":"Speak","sentiment":"positive","sentiment_score":0.47892993688583374},{"word":"to","start":925.13,"end":925.21,"confidence":0.99325013,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.627788245677948},{"word":"you","start":925.21,"end":925.71,"confidence":0.95577836,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5977679491043091}],"paragraphs":{"transcript":"\nWelcome to Hub twenty four. Please note, your call may be recorded for training and quality purposes. If you do not wish for your call to be recorded, please let our team know. Stay on the line, and our team will be with you shortly. Or if you prefer to leave a voice mail, dial 1.\n\nIf you'd like to request a callback, dial 2. Welcome to AB twenty four. Hama speaking. Yeah. It was.\n\nYeah. Yep. Thank you. Okay. Full name of the account?\n\nThank you. Alright. How can I help? K. So after tax, $242,779.01.\n\nYep. Yeah. $2.04 $2.07 $7.9.01. Let's have a look. Let me see when the sales were placed.\n\nThirteenth of the second. So that one is just the account reports and then thirteenth of the second for the investment transaction. Give me a second while I just take open the report. So for Bennelong, it was nothing. So no sort of fees.\n\nFor b h y b, that was $5.04. B h y b again, it was $22.61. For food, which is beta global agree, that was $11. Gold, that was $48.80. For Hack, h a c k, Beta Global, Cyber, which was $14 and 18.\n\nIShares SMP 500, which is IVV, that was $69.67. And then Qoz, which is BetaShares Aus ETF, that was $47.58. And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0. T g p double $0.01 6 a u. 200 So that's just the buy and sell cost, and that altogether is $218.88.\n\nSo the the sales spread was that that amount for the 218, and then you're requiring the CGT. Sorry? In oh, no. In future, you can actually view this yourself as well, which is in just account report. So close so accounts close slash closing, and then, yeah, you'd be able to see that account there.\n\nWhat date range was it, though? Oh, for that date. Yeah. So that was at '26, wasn't it? No.\n\nNot the '26. What was it? Twenty fifth. Unrealized gains. Doesn't have anything for that particular day.\n\nLet me do that this month or last month. Nothing for this month at all. Yeah. I'm not seeing any sort of CGT that was on this account. So sorry.\n\nWhere are you getting that 200 what was it? 249,000? $249,266. Okay. Let's see.\n\nI'm just going to put this into the calculator and see what's happening. $2.04 2. So $241.49 odd thousand was the initial amount. Right? And then the tax debit was 6,000, let's say.\n\nSo which equals to the amount of $242,000 on the rollover route. And that buy or that sell spread, which I mentioned earlier, dollars 218.88. When you say CGT, man, do you mean the sales spread or the yeah. Just one moment. I'm just gonna place you on a brief hold and see if I can grab that.\n\nThanks for your patience. Look, I'm unable to view the CGT reporting of this if there was any. I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout. Once I confirm that am I able to get get back to you just sometime today in regards to this? Yeah.\n\nYeah. Leave that with me. And your email, just in case, when yeah. Yeah. At I q dot com dot Active Financial.\n\nYeah. Last name, Giddings? That's what comes up here. K h y o l o. Okay.\n\nYep. No worries. Okay. Leave that with me there, Kyle. Easy.\n\nSpeak to you.","paragraphs":[{"sentences":[{"text":"Welcome to Hub twenty four.","start":2.24,"end":3.86,"sentiment":"neutral","sentiment_score":0.2137296438217163},{"text":"Please note, your call may be recorded for training and quality purposes.","start":4.16,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.01577481844772895},{"text":"If you do not wish for your call to be recorded, please let our team know.","start":8.4,"end":12.42,"sentiment":"neutral","sentiment_score":-0.08177746110595763},{"text":"Stay on the line, and our team will be with you shortly.","start":12.974999,"end":15.554999,"sentiment":"neutral","sentiment_score":0.03642831649631262},{"text":"Or if you prefer to leave a voice mail, dial 1.","start":16.015,"end":18.994999,"sentiment":"neutral","sentiment_score":-0.003739585761319507}],"sentiment":"neutral","sentiment_score":-0.0005907968817544835,"num_words":56,"start":2.24,"end":18.994999},{"sentences":[{"text":"If you'd like to request a callback, dial 2.","start":19.215,"end":22.035,"sentiment":"neutral","sentiment_score":-0.0005963294663363033},{"text":"Welcome to AB twenty four.","start":26.335,"end":27.695,"sentiment":"neutral","sentiment_score":0.03834748119115829},{"text":"Hama speaking.","start":27.695,"end":28.515,"sentiment":"neutral","sentiment_score":0.007160614710301161},{"text":"Yeah.","start":32.06,"end":32.38,"sentiment":"neutral","sentiment_score":-0.0071852244436740875},{"text":"It was.","start":32.38,"end":32.78,"sentiment":"neutral","sentiment_score":-0.0008398299105465412}],"sentiment":"neutral","sentiment_score":0.010096146627084204,"num_words":19,"start":19.215,"end":32.78},{"sentences":[{"text":"Yeah.","start":32.78,"end":33.28,"sentiment":"neutral","sentiment_score":0.04752928391098976},{"text":"Yep.","start":55.075,"end":55.575,"sentiment":"neutral","sentiment_score":0.0660829246044159},{"text":"Thank you.","start":55.635002,"end":56.455,"sentiment":"neutral","sentiment_score":0.21948059648275375},{"text":"Okay.","start":56.595,"end":57.075,"sentiment":"neutral","sentiment_score":0.08437463641166687},{"text":"Full name of the account?","start":57.075,"end":58.375,"sentiment":"neutral","sentiment_score":0.07896525412797928}],"sentiment":"neutral","sentiment_score":0.10317743085324764,"num_words":10,"start":32.78,"end":58.375},{"sentences":[{"text":"Thank you.","start":61.809998,"end":62.53,"sentiment":"neutral","sentiment_score":0.2734604775905609},{"text":"Alright.","start":62.53,"end":63.03,"sentiment":"neutral","sentiment_score":0.2359999120235443},{"text":"How can I help?","start":63.329998,"end":64.39,"sentiment":"neutral","sentiment_score":0.22530769929289818},{"text":"K.","start":83.395,"end":83.895,"sentiment":"neutral","sentiment_score":-0.003995733335614204},{"text":"So after tax, $242,779.01.","start":87.1,"end":93.92,"sentiment":"neutral","sentiment_score":0.0008562223520129915}],"sentiment":"neutral","sentiment_score":0.14029840170405805,"num_words":12,"start":61.809998,"end":93.92},{"sentences":[{"text":"Yep.","start":99.5,"end":100.0,"sentiment":"neutral","sentiment_score":0.02744332328438759},{"text":"Yeah.","start":102.275,"end":102.755005,"sentiment":"neutral","sentiment_score":0.02541342191398144},{"text":"$2.04 $2.07 $7.9.01.","start":102.755005,"end":105.975006,"sentiment":"neutral","sentiment_score":0.021442321439584095},{"text":"Let's have a look.","start":115.47,"end":116.69,"sentiment":"neutral","sentiment_score":0.034701477736234665},{"text":"Let me see when the sales were placed.","start":122.27,"end":124.13,"sentiment":"neutral","sentiment_score":0.04559452924877405}],"sentiment":"neutral","sentiment_score":0.03651446202660308,"num_words":17,"start":99.5,"end":124.13},{"sentences":[{"text":"Thirteenth of the second.","start":133.225,"end":134.685,"sentiment":"neutral","sentiment_score":0.046505190432071686},{"text":"So that one is just the account reports and then thirteenth of the second for the investment transaction.","start":140.105,"end":150.74,"sentiment":"neutral","sentiment_score":0.06121346023347643},{"text":"Give me a second while I just take open the report.","start":159.115,"end":161.695,"sentiment":"neutral","sentiment_score":0.06818555329333652},{"text":"So for Bennelong, it was nothing.","start":167.99501,"end":175.18,"sentiment":"neutral","sentiment_score":0.23712904627124468},{"text":"So no sort of fees.","start":175.23999,"end":177.01999,"sentiment":"neutral","sentiment_score":0.1290079578757286}],"sentiment":"neutral","sentiment_score":0.09331177725371989,"num_words":44,"start":133.225,"end":177.01999},{"sentences":[{"text":"For b h y b, that was $5.04.","start":180.84,"end":188.525,"sentiment":"neutral","sentiment_score":0.08732890756800771},{"text":"B h y b again, it was $22.61.","start":191.22499,"end":199.84999,"sentiment":"neutral","sentiment_score":0.08915252145379782},{"text":"For food, which is beta global agree, that was $11.","start":202.79,"end":208.73,"sentiment":"neutral","sentiment_score":0.1210159718990326},{"text":"Gold, that was $48.80.","start":211.75,"end":216.875,"sentiment":"neutral","sentiment_score":0.15254182368516922},{"text":"For Hack, h a c k, Beta Global, Cyber, which was $14 and 18.","start":217.315,"end":224.53499,"sentiment":"neutral","sentiment_score":0.07786863430270127}],"sentiment":"neutral","sentiment_score":0.0982349846850742,"num_words":44,"start":180.84,"end":224.53499},{"sentences":[{"text":"IShares SMP 500, which is IVV, that was $69.67.","start":227.08,"end":233.81999,"sentiment":"neutral","sentiment_score":0.11009702914290959},{"text":"And then Qoz, which is BetaShares Aus ETF, that was $47.58.","start":235.95999,"end":243.44499,"sentiment":"neutral","sentiment_score":0.11740762875838713},{"text":"And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0.","start":243.745,"end":249.605,"sentiment":"neutral","sentiment_score":0.08725857761289392},{"text":"T g p double $0.01 6 a u.","start":250.385,"end":252.78,"sentiment":"neutral","sentiment_score":0.038523179246112704},{"text":"200 So that's just the buy and sell cost, and that altogether is $218.88.","start":271.455,"end":283.44998,"sentiment":"neutral","sentiment_score":-0.016380974490727698}],"sentiment":"neutral","sentiment_score":0.06397909029120845,"num_words":56,"start":227.08,"end":283.44998},{"sentences":[{"text":"So the the sales spread was that that amount for the 218, and then you're requiring the CGT.","start":293.325,"end":305.345,"sentiment":"neutral","sentiment_score":-0.103434423605601},{"text":"Sorry?","start":305.405,"end":305.905,"sentiment":"neutral","sentiment_score":-0.1103685274720192},{"text":"In oh, no.","start":318.345,"end":319.705,"sentiment":"neutral","sentiment_score":-0.09141277521848679},{"text":"In future, you can actually view this yourself as well, which is in just account report.","start":319.705,"end":324.825,"sentiment":"neutral","sentiment_score":0.11716891499236226},{"text":"So close so accounts close slash closing, and then, yeah, you'd be able to see that account there.","start":324.825,"end":332.1,"sentiment":"neutral","sentiment_score":0.03173417722185453}],"sentiment":"neutral","sentiment_score":0.0035623455686228617,"num_words":56,"start":293.325,"end":332.1},{"sentences":[{"text":"What date range was it, though?","start":332.18,"end":334.28,"sentiment":"neutral","sentiment_score":-0.05799980709950129},{"text":"Oh, for that date.","start":341.86002,"end":342.66,"sentiment":"neutral","sentiment_score":-0.01541796466335654},{"text":"Yeah.","start":342.66,"end":342.9,"sentiment":"neutral","sentiment_score":0.010403184220194817},{"text":"So that was at '26, wasn't it?","start":342.9,"end":345.56,"sentiment":"neutral","sentiment_score":-0.00803804663675172},{"text":"No.","start":345.86002,"end":346.1,"sentiment":"neutral","sentiment_score":-0.1878584176301956}],"sentiment":"neutral","sentiment_score":-0.03386275058514193,"num_words":19,"start":332.18,"end":346.1},{"sentences":[{"text":"Not the '26.","start":346.1,"end":347.24,"sentiment":"neutral","sentiment_score":-0.1386271541317304},{"text":"What was it?","start":348.485,"end":349.44498,"sentiment":"neutral","sentiment_score":-0.054627331594626106},{"text":"Twenty fifth.","start":349.44498,"end":350.345,"sentiment":"neutral","sentiment_score":-0.08668867126107216},{"text":"Unrealized gains.","start":367.2,"end":368.42,"sentiment":"neutral","sentiment_score":-0.2761290371417999},{"text":"Doesn't have anything for that particular day.","start":385.17502,"end":387.255,"sentiment":"neutral","sentiment_score":-0.2985247075557709}],"sentiment":"neutral","sentiment_score":-0.19971010746324763,"num_words":17,"start":346.1,"end":387.255},{"sentences":[{"text":"Let me do that this month or last month.","start":387.255,"end":392.46,"sentiment":"neutral","sentiment_score":-0.06977332797315386},{"text":"Nothing for this month at all.","start":409.45502,"end":411.39502,"sentiment":"negative","sentiment_score":-0.36950284242630005},{"text":"Yeah.","start":427.27002,"end":427.51,"sentiment":"neutral","sentiment_score":-0.16385725140571594},{"text":"I'm not seeing any sort of CGT that was on this account.","start":427.51,"end":434.875,"sentiment":"neutral","sentiment_score":-0.33203669761617977},{"text":"So sorry.","start":457.595,"end":458.395,"sentiment":"neutral","sentiment_score":-0.18499378859996796}],"sentiment":"neutral","sentiment_score":-0.24544207354386646,"num_words":30,"start":387.255,"end":458.395},{"sentences":[{"text":"Where are you getting that 200 what was it?","start":458.395,"end":460.715,"sentiment":"neutral","sentiment_score":-0.12804127567344242},{"text":"249,000?","start":460.715,"end":462.895,"sentiment":"neutral","sentiment_score":-0.058232784271240234},{"text":"$249,266.","start":471.67,"end":474.57,"sentiment":"neutral","sentiment_score":-0.02083379589021206},{"text":"Okay.","start":474.95,"end":475.45,"sentiment":"neutral","sentiment_score":0.01527114026248455},{"text":"Let's see.","start":477.75,"end":478.65002,"sentiment":"neutral","sentiment_score":0.01930049993097782}],"sentiment":"neutral","sentiment_score":-0.08411185150699955,"num_words":14,"start":458.395,"end":478.65002},{"sentences":[{"text":"I'm just going to put this into the calculator and see what's happening.","start":479.27002,"end":482.65002,"sentiment":"neutral","sentiment_score":0.0078023262321949005},{"text":"$2.04 2.","start":486.07,"end":496.595,"sentiment":"neutral","sentiment_score":-0.004496168112382293},{"text":"So $241.49 odd thousand was the initial amount.","start":496.595,"end":501.68,"sentiment":"neutral","sentiment_score":-0.023634092416614294},{"text":"Right?","start":501.68,"end":502.18,"sentiment":"neutral","sentiment_score":-0.007373331114649773},{"text":"And then the tax debit was 6,000, let's say.","start":502.88,"end":508.42,"sentiment":"neutral","sentiment_score":-0.018309351625955768}],"sentiment":"neutral","sentiment_score":-0.008145222129921118,"num_words":33,"start":479.27002,"end":508.42},{"sentences":[{"text":"So which equals to the amount of $242,000 on the rollover route.","start":509.44,"end":515.685,"sentiment":"neutral","sentiment_score":-0.013774191543537503},{"text":"And that buy or that sell spread, which I mentioned earlier, dollars 218.88.","start":516.645,"end":524.185,"sentiment":"neutral","sentiment_score":-0.001640018792106555},{"text":"When you say CGT, man, do you mean the sales spread or the yeah.","start":539.38995,"end":551.185,"sentiment":"neutral","sentiment_score":-0.019323434880269424},{"text":"Just one moment.","start":551.185,"end":551.985,"sentiment":"neutral","sentiment_score":-0.00035242239634195965},{"text":"I'm just gonna place you on a brief hold and see if I can grab that.","start":551.985,"end":555.365,"sentiment":"neutral","sentiment_score":0.01134789786010515}],"sentiment":"neutral","sentiment_score":-0.00476947469949915,"num_words":58,"start":509.44,"end":555.365},{"sentences":[{"text":"Thanks for your patience.","start":834.21,"end":835.25,"sentiment":"positive","sentiment_score":0.3624281659722328},{"text":"Look, I'm unable to view the CGT reporting of this if there was any.","start":835.25,"end":840.87,"sentiment":"neutral","sentiment_score":-0.28748183724071297},{"text":"I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout.","start":841.695,"end":856.755,"sentiment":"neutral","sentiment_score":-0.2750827579034699},{"text":"Once I confirm that am I able to get get back to you just sometime today in regards to this?","start":857.01,"end":865.19,"sentiment":"neutral","sentiment_score":-0.017416229657828807},{"text":"Yeah.","start":873.695,"end":874.195,"sentiment":"neutral","sentiment_score":0.19334450364112857}],"sentiment":"neutral","sentiment_score":-0.18908045240627822,"num_words":93,"start":834.21,"end":874.195},{"sentences":[{"text":"Yeah.","start":876.09503,"end":876.49506,"sentiment":"neutral","sentiment_score":0.103616863489151},{"text":"Leave that with me.","start":876.49506,"end":877.53503,"sentiment":"neutral","sentiment_score":0.07021569553762674},{"text":"And your email, just in case, when yeah.","start":877.53503,"end":887.695,"sentiment":"neutral","sentiment_score":0.027278583962470293},{"text":"Yeah.","start":887.695,"end":888.03,"sentiment":"neutral","sentiment_score":0.05707982927560806},{"text":"At I q dot com dot Active Financial.","start":895.87006,"end":904.895,"sentiment":"neutral","sentiment_score":0.02110985910985619}],"sentiment":"neutral","sentiment_score":0.03766668270426718,"num_words":22,"start":876.09503,"end":904.895},{"sentences":[{"text":"Yeah.","start":910.795,"end":911.195,"sentiment":"neutral","sentiment_score":0.020761217921972275},{"text":"Last name, Giddings?","start":911.195,"end":912.255,"sentiment":"neutral","sentiment_score":0.015834433026611805},{"text":"That's what comes up here.","start":912.475,"end":913.915,"sentiment":"neutral","sentiment_score":0.0101174870505929},{"text":"K h y o l o.","start":913.915,"end":915.115,"sentiment":"neutral","sentiment_score":0.015339959723254045},{"text":"Okay.","start":915.115,"end":915.615,"sentiment":"neutral","sentiment_score":0.06491703540086746}],"sentiment":"neutral","sentiment_score":0.017238046624697745,"num_words":16,"start":910.795,"end":915.615},{"sentences":[{"text":"Yep.","start":918.49,"end":918.97003,"sentiment":"neutral","sentiment_score":0.1040024384856224},{"text":"No worries.","start":918.97003,"end":919.53,"sentiment":"neutral","sentiment_score":0.14132530242204666},{"text":"Okay.","start":919.53,"end":919.85,"sentiment":"neutral","sentiment_score":0.15113477408885956},{"text":"Leave that with me there, Kyle.","start":919.85,"end":921.15,"sentiment":"neutral","sentiment_score":0.18739973256985346},{"text":"Easy.","start":924.41,"end":924.89,"sentiment":"positive","sentiment_score":0.7548302412033081}],"sentiment":"neutral","sentiment_score":0.2197287685491822,"num_words":11,"start":918.49,"end":924.89},{"sentences":[{"text":"Speak to you.","start":924.89,"end":925.71,"sentiment":"positive","sentiment_score":0.5681620438893636}],"sentiment":"positive","sentiment_score":0.5681620438893636,"num_words":3,"start":924.89,"end":925.71}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Hub twenty four. Please note, your call may be recorded for training and quality purposes. If you do not wish for your call to be recorded, please let our team know. Stay on the line, and our team will be with you shortly. Or if you prefer to leave a voice mail, dial 1.\n\nIf you'd like to request a callback, dial 2. Welcome to AB twenty four. Hama speaking.\n\nChannel 0: Was that Herman? Sorry.\n\nChannel 1: Yeah. It was. Yeah.\n\nChannel 0: Yep. Perfect. Sorry. I just cut out there a second. It's not hi.\n\nIt's Carl calling from Oakview Financial. I've just had a query in regards to a previous client whose account was closing there. If I can read you their member number. Yep. 24152023.\n\nChannel 1: Yep. Thank you. Okay. Full name of the account?\n\nChannel 0: Troy Fowler?\n\nChannel 1: Thank you. Alright. How can I help?\n\nChannel 0: Just in regards to that one, I know that they were rolling out. Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for?\n\nChannel 1: K. So after tax, $242,779.01.\n\nChannel 0: $770.01, was it? So $242,770.01?\n\nChannel 1: Yep. Yeah. $2.04 $2.07 $7.9.01.\n\nChannel 0: Okay. Perfect. And then in regards to that, what was the CGT amount that was paid when the sell down occurred?\n\nChannel 1: Let's have a look. Let me see when the sales were placed. Thirteenth of the second. So that one is just the account reports and then thirteenth of the second for the investment transaction. Give me a second while I just take open the report.\n\nChannel 0: Yeah. That's not a problem.\n\nChannel 1: So for Bennelong, it was nothing. So no sort of fees.\n\nChannel 0: Yep.\n\nChannel 1: For b h y b, that was $5.04. B\n\nChannel 0: Yep.\n\nChannel 1: h y b again, it was $22.61. For food, which is beta global agree, that was $11. Gold, that was $48.80. For Hack, h a c k, Beta Global, Cyber, which was $14 and 18. IShares SMP 500, which is IVV, that was $69.67.\n\nAnd then Qoz, which is BetaShares Aus ETF, that was $47.58. And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0. T g p double $0.01 6 a u.\n\nChannel 0: Yep. So with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash. I'm just wondering where the difference is coming from. Because is that just\n\nChannel 1: 200\n\nChannel 0: a price no cost, or is that the the actual CGT liability of the tax of the fund?\n\nChannel 1: So that's just the buy and sell cost, and that altogether is $218.88.\n\nChannel 0: Yep. And the the CGT from the the sell down that was liable for the fund, what was that figure total?\n\nChannel 1: So the the sales spread was that that amount for the 218, and then you're requiring the CGT. Sorry?\n\nChannel 0: Yeah. The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited.\n\nChannel 1: In oh, no. In future, you can actually view this yourself as well, which is in just account report. So close so accounts close slash closing, and then, yeah, you'd be able to see that account there. What date range was it, though?\n\nChannel 0: So because it closed out fully, it'd be like the full CGT liability for the like a full sell down.\n\nChannel 1: Oh, for that date. Yeah. So that was at '26, wasn't it? No. Not the '26.\n\nWhat was it? Twenty fifth. Unrealized gains. Doesn't have anything for that particular day. Let me do that this month or last month.\n\nNothing for this month at all. Yeah. I'm not seeing any sort of CGT that was on this\n\nChannel 0: Just\n\nChannel 1: account.\n\nChannel 0: just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266. And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from.\n\nChannel 1: So sorry. Where are you getting that 200 what was it? 249,000?\n\nChannel 0: Yeah. $266 was the amount that stated that it was sold in down to well, like, sold down to cash.\n\nChannel 1: $249,266. Okay. Let's see. I'm just going to put this into the calculator and see what's happening. $2.04 2.\n\nSo $241.49 odd thousand was the initial amount. Right? And then the tax debit was 6,000, let's say. So which equals to the amount of $242,000 on the rollover route. And that buy or that sell spread, which I mentioned earlier, dollars 218.88.\n\nChannel 0: Yeah. I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid? Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be?\n\nChannel 1: When you say CGT, man, do you mean the sales spread or the\n\nChannel 0: Like, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out.\n\nChannel 1: yeah. Just one moment. I'm just gonna place you on a brief hold and see if\n\nChannel 0: Yep.\n\nChannel 1: I can\n\nChannel 0: Not\n\nChannel 1: grab\n\nChannel 0: a problem.\n\nChannel 1: that.\n\nChannel 0: Thanks.\n\nChannel 1: Thanks for your patience. Look, I'm unable to view the CGT reporting of this if there was any. I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout. Once I confirm that am I able to get get back to you just sometime today in regards to this?\n\nChannel 0: Yeah. If you just send an email to to info at Oforyou Financial with the the result of that, that'd\n\nChannel 1: Yeah.\n\nChannel 0: be great. Thanks.\n\nChannel 1: Yeah. Leave that with me. And your email, just in case, when\n\nChannel 0: My my work email as well?\n\nChannel 1: yeah. Yeah.\n\nChannel 0: Yep. So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial.\n\nChannel 1: At I q dot com dot Active Financial. Yeah. Last name, Giddings? That's\n\nChannel 0: Yeah.\n\nChannel 1: what comes\n\nChannel 0: Yeah.\n\nChannel 1: up here. K\n\nChannel 0: Yeah.\n\nChannel 1: h y\n\nChannel 0: Yeah.\n\nChannel 1: o l o. Okay. Yep. No worries. Okay.\n\nLeave that with me there, Kyle.\n\nChannel 0: Got it, honey. Thanks for your time today.\n\nChannel 1: Easy. Speak to you.\n\nChannel 0: Cheers. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Hub twenty four.","start":2.24,"end":3.86,"sentiment":"neutral","sentiment_score":0.2137296438217163},{"text":"Please note, your call may be recorded for training and quality purposes.","start":4.16,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.01577481844772895},{"text":"If you do not wish for your call to be recorded, please let our team know.","start":8.4,"end":12.42,"sentiment":"neutral","sentiment_score":-0.08177746110595763},{"text":"Stay on the line, and our team will be with you shortly.","start":12.974999,"end":15.554999,"sentiment":"neutral","sentiment_score":0.03642831649631262},{"text":"Or if you prefer to leave a voice mail, dial 1.","start":16.015,"end":18.994999,"sentiment":"neutral","sentiment_score":-0.003739585761319507}],"sentiment":"neutral","sentiment_score":-0.0005907968817544835,"channel":1,"num_words":56,"start":2.24,"end":18.994999},{"sentences":[{"text":"If you'd like to request a callback, dial 2.","start":19.215,"end":22.035,"sentiment":"neutral","sentiment_score":-0.0005963294663363033},{"text":"Welcome to AB twenty four.","start":26.335,"end":27.695,"sentiment":"neutral","sentiment_score":0.03834748119115829},{"text":"Hama speaking.","start":27.695,"end":28.515,"sentiment":"neutral","sentiment_score":0.007160614710301161}],"sentiment":"neutral","sentiment_score":0.012543229386210442,"channel":1,"num_words":16,"start":19.215,"end":28.515},{"sentences":[{"text":"Was that Herman?","start":29.87,"end":30.67,"sentiment":"neutral","sentiment_score":-0.009777551516890526},{"text":"Sorry.","start":30.67,"end":31.17,"sentiment":"neutral","sentiment_score":-0.04287295788526535}],"sentiment":"neutral","sentiment_score":-0.018051403108984232,"channel":0,"num_words":4,"start":29.87,"end":31.17},{"sentences":[{"text":"Yeah.","start":32.06,"end":32.38,"sentiment":"neutral","sentiment_score":-0.0071852244436740875},{"text":"It was.","start":32.38,"end":32.78,"sentiment":"neutral","sentiment_score":-0.0008398299105465412},{"text":"Yeah.","start":32.78,"end":33.28,"sentiment":"neutral","sentiment_score":0.04752928391098976}],"sentiment":"neutral","sentiment_score":0.009666099911555648,"channel":1,"num_words":4,"start":32.06,"end":33.28},{"sentences":[{"text":"Yep.","start":33.31,"end":33.63,"sentiment":"neutral","sentiment_score":0.10252775996923448},{"text":"Perfect.","start":33.63,"end":34.03,"sentiment":"neutral","sentiment_score":0.22866977751255035},{"text":"Sorry.","start":34.03,"end":34.190002,"sentiment":"neutral","sentiment_score":-0.030416857451200485},{"text":"I just cut out there a second.","start":34.190002,"end":35.39,"sentiment":"neutral","sentiment_score":-0.13914389376129424},{"text":"It's not hi.","start":35.39,"end":35.95,"sentiment":"neutral","sentiment_score":-0.13753247757752737}],"sentiment":"neutral","sentiment_score":-0.0835249237716198,"channel":0,"num_words":13,"start":33.31,"end":35.95},{"sentences":[{"text":"It's Carl calling from Oakview Financial.","start":35.95,"end":37.885,"sentiment":"neutral","sentiment_score":-0.005958668887615204},{"text":"I've just had a query in regards to a previous client whose account was closing there.","start":37.885,"end":44.285,"sentiment":"neutral","sentiment_score":-0.05968234851025045},{"text":"If I can read you their member number.","start":44.285,"end":46.145,"sentiment":"neutral","sentiment_score":-0.007826127577573061},{"text":"Yep.","start":48.205,"end":48.705,"sentiment":"neutral","sentiment_score":0.018414197489619255},{"text":"24152023.","start":48.925,"end":52.4,"sentiment":"neutral","sentiment_score":0.02125941962003708}],"sentiment":"neutral","sentiment_score":-0.03167515603126958,"channel":0,"num_words":32,"start":35.95,"end":52.4},{"sentences":[{"text":"Yep.","start":55.075,"end":55.575,"sentiment":"neutral","sentiment_score":0.0660829246044159},{"text":"Thank you.","start":55.635002,"end":56.455,"sentiment":"neutral","sentiment_score":0.21948059648275375},{"text":"Okay.","start":56.595,"end":57.075,"sentiment":"neutral","sentiment_score":0.08437463641166687},{"text":"Full name of the account?","start":57.075,"end":58.375,"sentiment":"neutral","sentiment_score":0.07896525412797928}],"sentiment":"neutral","sentiment_score":0.10936055829127629,"channel":1,"num_words":9,"start":55.075,"end":58.375},{"sentences":[{"text":"Troy Fowler?","start":59.42,"end":60.32,"sentiment":"neutral","sentiment_score":0.03771713189780712}],"sentiment":"neutral","sentiment_score":0.03771713189780712,"channel":0,"num_words":2,"start":59.42,"end":60.32},{"sentences":[{"text":"Thank you.","start":61.809998,"end":62.53,"sentiment":"neutral","sentiment_score":0.2734604775905609},{"text":"Alright.","start":62.53,"end":63.03,"sentiment":"neutral","sentiment_score":0.2359999120235443},{"text":"How can I help?","start":63.329998,"end":64.39,"sentiment":"neutral","sentiment_score":0.22530769929289818}],"sentiment":"neutral","sentiment_score":0.24059309491089412,"channel":1,"num_words":7,"start":61.809998,"end":64.39},{"sentences":[{"text":"Just in regards to that one, I know that they were rolling out.","start":65.1,"end":68.424995,"sentiment":"neutral","sentiment_score":-0.00212542053598624},{"text":"Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for?","start":68.424995,"end":74.604996,"sentiment":"neutral","sentiment_score":0.01750189277597449}],"sentiment":"neutral","sentiment_score":0.010211747831531934,"channel":0,"num_words":35,"start":65.1,"end":74.604996},{"sentences":[{"text":"K.","start":83.395,"end":83.895,"sentiment":"neutral","sentiment_score":-0.003995733335614204},{"text":"So after tax, $242,779.01.","start":87.1,"end":93.92,"sentiment":"neutral","sentiment_score":0.0008562223520129915}],"sentiment":"neutral","sentiment_score":-0.0001141687855124477,"channel":1,"num_words":5,"start":83.395,"end":93.92},{"sentences":[{"text":"$770.01, was it?","start":95.975,"end":98.295,"sentiment":"neutral","sentiment_score":-0.001377038211406519},{"text":"So $242,770.01?","start":98.295,"end":101.515,"sentiment":"neutral","sentiment_score":-0.001052380888722837}],"sentiment":"neutral","sentiment_score":-0.0012471752823330462,"channel":0,"num_words":5,"start":95.975,"end":101.515},{"sentences":[{"text":"Yep.","start":99.5,"end":100.0,"sentiment":"neutral","sentiment_score":0.02744332328438759},{"text":"Yeah.","start":102.275,"end":102.755005,"sentiment":"neutral","sentiment_score":0.02541342191398144},{"text":"$2.04 $2.07 $7.9.01.","start":102.755005,"end":105.975006,"sentiment":"neutral","sentiment_score":0.021442321439584095}],"sentiment":"neutral","sentiment_score":0.023436741903424263,"channel":1,"num_words":5,"start":99.5,"end":105.975006},{"sentences":[{"text":"Okay.","start":106.630005,"end":107.03001,"sentiment":"neutral","sentiment_score":0.14399966597557068},{"text":"Perfect.","start":107.03001,"end":107.53001,"sentiment":"neutral","sentiment_score":0.23858970403671265},{"text":"And then in regards to that, what was the CGT amount that was paid when the sell down occurred?","start":107.670006,"end":112.41,"sentiment":"neutral","sentiment_score":0.06583909670773305}],"sentiment":"neutral","sentiment_score":0.07778724797424816,"channel":0,"num_words":21,"start":106.630005,"end":112.41},{"sentences":[{"text":"Let's have a look.","start":115.47,"end":116.69,"sentiment":"neutral","sentiment_score":0.034701477736234665},{"text":"Let me see when the sales were placed.","start":122.27,"end":124.13,"sentiment":"neutral","sentiment_score":0.04559452924877405},{"text":"Thirteenth of the second.","start":133.225,"end":134.685,"sentiment":"neutral","sentiment_score":0.046505190432071686},{"text":"So that one is just the account reports and then thirteenth of the second for the investment transaction.","start":140.105,"end":150.74,"sentiment":"neutral","sentiment_score":0.06121346023347643},{"text":"Give me a second while I just take open the report.","start":159.115,"end":161.695,"sentiment":"neutral","sentiment_score":0.06818555329333652}],"sentiment":"neutral","sentiment_score":0.056477028379837674,"channel":1,"num_words":45,"start":115.47,"end":161.695},{"sentences":[{"text":"Yeah.","start":162.69,"end":162.93001,"sentiment":"neutral","sentiment_score":0.19600605964660645},{"text":"That's not a problem.","start":162.93001,"end":164.085,"sentiment":"neutral","sentiment_score":0.2409321889281273}],"sentiment":"neutral","sentiment_score":0.2319469630718231,"channel":0,"num_words":5,"start":162.69,"end":164.085},{"sentences":[{"text":"So for Bennelong, it was nothing.","start":167.99501,"end":175.18,"sentiment":"neutral","sentiment_score":0.23712904627124468},{"text":"So no sort of fees.","start":175.23999,"end":177.01999,"sentiment":"neutral","sentiment_score":0.1290079578757286}],"sentiment":"neutral","sentiment_score":0.18798309700055557,"channel":1,"num_words":11,"start":167.99501,"end":177.01999},{"sentences":[{"text":"Yep.","start":177.825,"end":178.08,"sentiment":"neutral","sentiment_score":0.18578365445137024}],"sentiment":"neutral","sentiment_score":0.18578365445137024,"channel":0,"num_words":1,"start":177.825,"end":178.08},{"sentences":[{"text":"For b h y b, that was $5.04.","start":180.84,"end":188.525,"sentiment":"neutral","sentiment_score":0.08732890756800771},{"text":"B","start":191.22499,"end":191.545,"sentiment":"neutral","sentiment_score":0.05427570641040802}],"sentiment":"neutral","sentiment_score":0.08365632966160774,"channel":1,"num_words":9,"start":180.84,"end":191.545},{"sentences":[{"text":"Yep.","start":191.28,"end":191.535,"sentiment":"neutral","sentiment_score":0.1029629111289978}],"sentiment":"neutral","sentiment_score":0.1029629111289978,"channel":0,"num_words":1,"start":191.28,"end":191.535},{"sentences":[{"text":"h y b again, it was $22.61.","start":191.545,"end":199.84999,"sentiment":"neutral","sentiment_score":0.0941349236028535},{"text":"For food, which is beta global agree, that was $11.","start":202.79,"end":208.73,"sentiment":"neutral","sentiment_score":0.1210159718990326},{"text":"Gold, that was $48.80.","start":211.75,"end":216.875,"sentiment":"neutral","sentiment_score":0.15254182368516922},{"text":"For Hack, h a c k, Beta Global, Cyber, which was $14 and 18.","start":217.315,"end":224.53499,"sentiment":"neutral","sentiment_score":0.07786863430270127},{"text":"IShares SMP 500, which is IVV, that was $69.67.","start":227.08,"end":233.81999,"sentiment":"neutral","sentiment_score":0.11009702914290959}],"sentiment":"neutral","sentiment_score":0.10364330957897684,"channel":1,"num_words":44,"start":191.545,"end":233.81999},{"sentences":[{"text":"And then Qoz, which is BetaShares Aus ETF, that was $47.58.","start":235.95999,"end":243.44499,"sentiment":"neutral","sentiment_score":0.11740762875838713},{"text":"And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0.","start":243.745,"end":249.605,"sentiment":"neutral","sentiment_score":0.08725857761289392},{"text":"T g p double $0.01 6 a u.","start":250.385,"end":252.78,"sentiment":"neutral","sentiment_score":0.038523179246112704}],"sentiment":"neutral","sentiment_score":0.08549361929974773,"channel":1,"num_words":33,"start":235.95999,"end":252.78},{"sentences":[{"text":"Yep.","start":256.45,"end":256.69,"sentiment":"neutral","sentiment_score":0.08750371634960175},{"text":"So with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash.","start":256.69,"end":266.37,"sentiment":"neutral","sentiment_score":-0.0004405015303442876},{"text":"I'm just wondering where the difference is coming from.","start":266.37,"end":270.885,"sentiment":"neutral","sentiment_score":-0.18552476498815748},{"text":"Because is that just","start":270.885,"end":271.685,"sentiment":"neutral","sentiment_score":-0.11151891574263573}],"sentiment":"neutral","sentiment_score":-0.05365439126954267,"channel":0,"num_words":38,"start":256.45,"end":271.685},{"sentences":[{"text":"200","start":271.455,"end":272.01498,"sentiment":"neutral","sentiment_score":-0.08603596687316895}],"sentiment":"neutral","sentiment_score":-0.08603596687316895,"channel":1,"num_words":1,"start":271.455,"end":272.01498},{"sentences":[{"text":"a price no cost, or is that the the actual CGT liability of the tax of the fund?","start":271.685,"end":276.98502,"sentiment":"neutral","sentiment_score":-0.1415357111642758}],"sentiment":"neutral","sentiment_score":-0.1415357111642758,"channel":0,"num_words":18,"start":271.685,"end":276.98502},{"sentences":[{"text":"So that's just the buy and sell cost, and that altogether is $218.88.","start":277.99,"end":283.44998,"sentiment":"neutral","sentiment_score":-0.011022898153616833}],"sentiment":"neutral","sentiment_score":-0.011022898153616833,"channel":1,"num_words":13,"start":277.99,"end":283.44998},{"sentences":[{"text":"Yep.","start":285.94,"end":286.25998,"sentiment":"neutral","sentiment_score":0.053669750690460205},{"text":"And the the CGT from the the sell down that was liable for the fund, what was that figure total?","start":286.25998,"end":291.4,"sentiment":"neutral","sentiment_score":-0.1171010635793209}],"sentiment":"neutral","sentiment_score":-0.10896912004266467,"channel":0,"num_words":21,"start":285.94,"end":291.4},{"sentences":[{"text":"So the the sales spread was that that amount for the 218, and then you're requiring the CGT.","start":293.325,"end":305.345,"sentiment":"neutral","sentiment_score":-0.103434423605601},{"text":"Sorry?","start":305.405,"end":305.905,"sentiment":"neutral","sentiment_score":-0.1103685274720192}],"sentiment":"neutral","sentiment_score":-0.10379937644067563,"channel":1,"num_words":19,"start":293.325,"end":305.905},{"sentences":[{"text":"Yeah.","start":306.515,"end":306.835,"sentiment":"neutral","sentiment_score":-0.06104382872581482},{"text":"The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited.","start":306.835,"end":313.75,"sentiment":"neutral","sentiment_score":-0.2737829146737402}],"sentiment":"neutral","sentiment_score":-0.26453338919774344,"channel":0,"num_words":23,"start":306.515,"end":313.75},{"sentences":[{"text":"In oh, no.","start":318.345,"end":319.705,"sentiment":"neutral","sentiment_score":-0.09141277521848679},{"text":"In future, you can actually view this yourself as well, which is in just account report.","start":319.705,"end":324.825,"sentiment":"neutral","sentiment_score":0.11716891499236226},{"text":"So close so accounts close slash closing, and then, yeah, you'd be able to see that account there.","start":324.825,"end":332.1,"sentiment":"neutral","sentiment_score":0.03173417722185453},{"text":"What date range was it, though?","start":332.18,"end":334.28,"sentiment":"neutral","sentiment_score":-0.05799980709950129}],"sentiment":"neutral","sentiment_score":0.04241117817717929,"channel":1,"num_words":43,"start":318.345,"end":334.28},{"sentences":[{"text":"So because it closed out fully, it'd be like the full CGT liability for the like a full sell down.","start":336.16,"end":341.7,"sentiment":"neutral","sentiment_score":-0.16732758581638335}],"sentiment":"neutral","sentiment_score":-0.16732758581638335,"channel":0,"num_words":20,"start":336.16,"end":341.7},{"sentences":[{"text":"Oh, for that date.","start":341.86002,"end":342.66,"sentiment":"neutral","sentiment_score":-0.01541796466335654},{"text":"Yeah.","start":342.66,"end":342.9,"sentiment":"neutral","sentiment_score":0.010403184220194817},{"text":"So that was at '26, wasn't it?","start":342.9,"end":345.56,"sentiment":"neutral","sentiment_score":-0.00803804663675172},{"text":"No.","start":345.86002,"end":346.1,"sentiment":"neutral","sentiment_score":-0.1878584176301956},{"text":"Not the '26.","start":346.1,"end":347.24,"sentiment":"neutral","sentiment_score":-0.1386271541317304}],"sentiment":"neutral","sentiment_score":-0.04445468005724251,"channel":1,"num_words":16,"start":341.86002,"end":347.24},{"sentences":[{"text":"What was it?","start":348.485,"end":349.44498,"sentiment":"neutral","sentiment_score":-0.054627331594626106},{"text":"Twenty fifth.","start":349.44498,"end":350.345,"sentiment":"neutral","sentiment_score":-0.08668867126107216},{"text":"Unrealized gains.","start":367.2,"end":368.42,"sentiment":"neutral","sentiment_score":-0.2761290371417999},{"text":"Doesn't have anything for that particular day.","start":385.17502,"end":387.255,"sentiment":"neutral","sentiment_score":-0.2985247075557709},{"text":"Let me do that this month or last month.","start":387.255,"end":392.46,"sentiment":"neutral","sentiment_score":-0.06977332797315386}],"sentiment":"neutral","sentiment_score":-0.15683262244514798,"channel":1,"num_words":23,"start":348.485,"end":392.46},{"sentences":[{"text":"Nothing for this month at all.","start":409.45502,"end":411.39502,"sentiment":"negative","sentiment_score":-0.36950284242630005},{"text":"Yeah.","start":427.27002,"end":427.51,"sentiment":"neutral","sentiment_score":-0.16385725140571594},{"text":"I'm not seeing any sort of CGT that was on this","start":427.51,"end":434.375,"sentiment":"negative","sentiment_score":-0.3418481539596211}],"sentiment":"negative","sentiment_score":-0.3411779999732971,"channel":1,"num_words":18,"start":409.45502,"end":434.375},{"sentences":[{"text":"Just","start":434.11,"end":434.61,"sentiment":"neutral","sentiment_score":-0.21743179857730863}],"sentiment":"neutral","sentiment_score":-0.21743179857730863,"channel":0,"num_words":1,"start":434.11,"end":434.61},{"sentences":[{"text":"account.","start":434.375,"end":434.875,"sentiment":"neutral","sentiment_score":-0.2241106778383255}],"sentiment":"neutral","sentiment_score":-0.2241106778383255,"channel":1,"num_words":1,"start":434.375,"end":434.875},{"sentences":[{"text":"just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266.","start":435.38998,"end":444.79498,"sentiment":"neutral","sentiment_score":-0.29206128418445587},{"text":"And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from.","start":444.79498,"end":454.095,"sentiment":"negative","sentiment_score":-0.4717488703983171}],"sentiment":"negative","sentiment_score":-0.3869905750144203,"channel":0,"num_words":53,"start":435.38998,"end":454.095},{"sentences":[{"text":"So sorry.","start":457.595,"end":458.395,"sentiment":"neutral","sentiment_score":-0.18499378859996796},{"text":"Where are you getting that 200 what was it?","start":458.395,"end":460.715,"sentiment":"neutral","sentiment_score":-0.12804127567344242},{"text":"249,000?","start":460.715,"end":462.895,"sentiment":"neutral","sentiment_score":-0.058232784271240234}],"sentiment":"neutral","sentiment_score":-0.13171598687767982,"channel":1,"num_words":12,"start":457.595,"end":462.895},{"sentences":[{"text":"Yeah.","start":463.29,"end":463.61002,"sentiment":"neutral","sentiment_score":-0.02817751094698906},{"text":"$266 was the amount that stated that it was sold in down to well, like, sold down to cash.","start":463.61002,"end":469.695,"sentiment":"neutral","sentiment_score":-0.0730305184659205}],"sentiment":"neutral","sentiment_score":-0.07078786808997392,"channel":0,"num_words":20,"start":463.29,"end":469.695},{"sentences":[{"text":"$249,266.","start":471.67,"end":474.57,"sentiment":"neutral","sentiment_score":-0.02083379589021206},{"text":"Okay.","start":474.95,"end":475.45,"sentiment":"neutral","sentiment_score":0.01527114026248455},{"text":"Let's see.","start":477.75,"end":478.65002,"sentiment":"neutral","sentiment_score":0.01930049993097782},{"text":"I'm just going to put this into the calculator and see what's happening.","start":479.27002,"end":482.65002,"sentiment":"neutral","sentiment_score":0.0078023262321949005},{"text":"$2.04 2.","start":486.07,"end":496.595,"sentiment":"neutral","sentiment_score":-0.004496168112382293}],"sentiment":"neutral","sentiment_score":0.006604013106736697,"channel":1,"num_words":19,"start":471.67,"end":496.595},{"sentences":[{"text":"So $241.49 odd thousand was the initial amount.","start":496.595,"end":501.68,"sentiment":"neutral","sentiment_score":-0.023634092416614294},{"text":"Right?","start":501.68,"end":502.18,"sentiment":"neutral","sentiment_score":-0.007373331114649773},{"text":"And then the tax debit was 6,000, let's say.","start":502.88,"end":508.42,"sentiment":"neutral","sentiment_score":-0.018309351625955768},{"text":"So which equals to the amount of $242,000 on the rollover route.","start":509.44,"end":515.685,"sentiment":"neutral","sentiment_score":-0.013774191543537503},{"text":"And that buy or that sell spread, which I mentioned earlier, dollars 218.88.","start":516.645,"end":524.185,"sentiment":"neutral","sentiment_score":-0.001640018792106555}],"sentiment":"neutral","sentiment_score":-0.01274048320700003,"channel":1,"num_words":43,"start":496.595,"end":524.185},{"sentences":[{"text":"Yeah.","start":525.995,"end":526.395,"sentiment":"neutral","sentiment_score":-0.05723972246050835},{"text":"I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid?","start":526.395,"end":533.09,"sentiment":"neutral","sentiment_score":-0.013118486410300983},{"text":"Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be?","start":533.09,"end":538.71,"sentiment":"neutral","sentiment_score":-0.04951585057590689}],"sentiment":"neutral","sentiment_score":-0.03283716649634809,"channel":0,"num_words":41,"start":525.995,"end":538.71},{"sentences":[{"text":"When you say CGT, man, do you mean the sales spread or the","start":539.38995,"end":542.76996,"sentiment":"neutral","sentiment_score":-0.021115822359346427}],"sentiment":"neutral","sentiment_score":-0.021115822359346427,"channel":1,"num_words":13,"start":539.38995,"end":542.76996},{"sentences":[{"text":"Like, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out.","start":543.65,"end":549.915,"sentiment":"neutral","sentiment_score":-0.051565512930127705}],"sentiment":"neutral","sentiment_score":-0.051565512930127705,"channel":0,"num_words":22,"start":543.65,"end":549.915},{"sentences":[{"text":"yeah.","start":550.865,"end":551.185,"sentiment":"neutral","sentiment_score":0.00397760234773159},{"text":"Just one moment.","start":551.185,"end":551.985,"sentiment":"neutral","sentiment_score":-0.00035242239634195965},{"text":"I'm just gonna place you on a brief hold and see if","start":551.985,"end":554.38495,"sentiment":"neutral","sentiment_score":0.008473628258798271}],"sentiment":"neutral","sentiment_score":0.0065377421415178105,"channel":1,"num_words":16,"start":550.865,"end":554.38495},{"sentences":[{"text":"Yep.","start":554.295,"end":554.535,"sentiment":"neutral","sentiment_score":0.01002463884651661}],"sentiment":"neutral","sentiment_score":0.01002463884651661,"channel":0,"num_words":1,"start":554.295,"end":554.535},{"sentences":[{"text":"I can","start":554.38495,"end":554.625,"sentiment":"neutral","sentiment_score":0.006190193817019463}],"sentiment":"neutral","sentiment_score":0.006190193817019463,"channel":1,"num_words":2,"start":554.38495,"end":554.625},{"sentences":[{"text":"Not","start":554.535,"end":554.695,"sentiment":"neutral","sentiment_score":-0.015680380165576935}],"sentiment":"neutral","sentiment_score":-0.015680380165576935,"channel":0,"num_words":1,"start":554.535,"end":554.695},{"sentences":[{"text":"grab","start":554.625,"end":554.865,"sentiment":"neutral","sentiment_score":-0.0179174542427063}],"sentiment":"neutral","sentiment_score":-0.0179174542427063,"channel":1,"num_words":1,"start":554.625,"end":554.865},{"sentences":[{"text":"a problem.","start":554.695,"end":555.355,"sentiment":"neutral","sentiment_score":-0.027486499398946762}],"sentiment":"neutral","sentiment_score":-0.027486499398946762,"channel":0,"num_words":2,"start":554.695,"end":555.355},{"sentences":[{"text":"that.","start":554.865,"end":555.365,"sentiment":"neutral","sentiment_score":0.08541989326477051}],"sentiment":"neutral","sentiment_score":0.08541989326477051,"channel":1,"num_words":1,"start":554.865,"end":555.365},{"sentences":[{"text":"Thanks.","start":555.495,"end":555.995,"sentiment":"positive","sentiment_score":0.3878331482410431}],"sentiment":"positive","sentiment_score":0.3878331482410431,"channel":0,"num_words":1,"start":555.495,"end":555.995},{"sentences":[{"text":"Thanks for your patience.","start":834.21,"end":835.25,"sentiment":"positive","sentiment_score":0.3624281659722328},{"text":"Look, I'm unable to view the CGT reporting of this if there was any.","start":835.25,"end":840.87,"sentiment":"neutral","sentiment_score":-0.28748183724071297},{"text":"I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout.","start":841.695,"end":856.755,"sentiment":"neutral","sentiment_score":-0.2750827579034699},{"text":"Once I confirm that am I able to get get back to you just sometime today in regards to this?","start":857.01,"end":865.19,"sentiment":"neutral","sentiment_score":-0.017416229657828807}],"sentiment":"neutral","sentiment_score":-0.19323724540679352,"channel":1,"num_words":92,"start":834.21,"end":865.19},{"sentences":[{"text":"Yeah.","start":866.005,"end":866.405,"sentiment":"neutral","sentiment_score":0.03259000927209854},{"text":"If you just send an email to to info at Oforyou Financial with the the result of that, that'd","start":866.405,"end":873.97,"sentiment":"neutral","sentiment_score":0.07079741603841908}],"sentiment":"neutral","sentiment_score":0.06888704570010304,"channel":0,"num_words":20,"start":866.005,"end":873.97},{"sentences":[{"text":"Yeah.","start":873.695,"end":874.195,"sentiment":"neutral","sentiment_score":0.19334450364112857}],"sentiment":"neutral","sentiment_score":0.19334450364112857,"channel":1,"num_words":1,"start":873.695,"end":874.195},{"sentences":[{"text":"be great.","start":873.97,"end":874.29,"sentiment":"positive","sentiment_score":0.3753083348274231},{"text":"Thanks.","start":874.29,"end":874.79,"sentiment":"neutral","sentiment_score":0.3162432312965393}],"sentiment":"positive","sentiment_score":0.35561996698379517,"channel":0,"num_words":3,"start":873.97,"end":874.79},{"sentences":[{"text":"Yeah.","start":876.09503,"end":876.49506,"sentiment":"neutral","sentiment_score":0.103616863489151},{"text":"Leave that with me.","start":876.49506,"end":877.53503,"sentiment":"neutral","sentiment_score":0.07021569553762674},{"text":"And your email, just in case, when","start":877.53503,"end":882.335,"sentiment":"neutral","sentiment_score":0.02603477505700929}],"sentiment":"neutral","sentiment_score":0.04722692258656025,"channel":1,"num_words":12,"start":876.09503,"end":882.335},{"sentences":[{"text":"My my work email as well?","start":884.76996,"end":886.125,"sentiment":"neutral","sentiment_score":0.022384958031276863}],"sentiment":"neutral","sentiment_score":0.022384958031276863,"channel":0,"num_words":6,"start":884.76996,"end":886.125},{"sentences":[{"text":"yeah.","start":887.375,"end":887.695,"sentiment":"neutral","sentiment_score":0.03598524630069733},{"text":"Yeah.","start":887.695,"end":888.03,"sentiment":"neutral","sentiment_score":0.05707982927560806}],"sentiment":"neutral","sentiment_score":0.046532537788152695,"channel":1,"num_words":2,"start":887.375,"end":888.03},{"sentences":[{"text":"Yep.","start":888.605,"end":888.845,"sentiment":"neutral","sentiment_score":0.05547856539487839},{"text":"So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial.","start":888.845,"end":901.94,"sentiment":"neutral","sentiment_score":0.03791954989234606}],"sentiment":"neutral","sentiment_score":0.04042798067842211,"channel":0,"num_words":7,"start":888.605,"end":901.94},{"sentences":[{"text":"At I q dot com dot Active Financial.","start":895.87006,"end":904.895,"sentiment":"neutral","sentiment_score":0.02110985910985619},{"text":"Yeah.","start":910.795,"end":911.195,"sentiment":"neutral","sentiment_score":0.020761217921972275},{"text":"Last name, Giddings?","start":911.195,"end":912.255,"sentiment":"neutral","sentiment_score":0.015834433026611805},{"text":"That's","start":912.475,"end":912.715,"sentiment":"neutral","sentiment_score":0.015389351174235344}],"sentiment":"neutral","sentiment_score":0.019425595465760965,"channel":1,"num_words":13,"start":895.87006,"end":912.715},{"sentences":[{"text":"Yeah.","start":912.71,"end":912.96,"sentiment":"neutral","sentiment_score":0.01949961856007576}],"sentiment":"neutral","sentiment_score":0.01949961856007576,"channel":0,"num_words":1,"start":912.71,"end":912.96},{"sentences":[{"text":"what comes","start":912.715,"end":913.195,"sentiment":"neutral","sentiment_score":0.005420592613518238}],"sentiment":"neutral","sentiment_score":0.005420592613518238,"channel":1,"num_words":2,"start":912.715,"end":913.195},{"sentences":[{"text":"Yeah.","start":912.96,"end":913.46,"sentiment":"neutral","sentiment_score":0.02077903039753437}],"sentiment":"neutral","sentiment_score":0.02077903039753437,"channel":0,"num_words":1,"start":912.96,"end":913.46},{"sentences":[{"text":"up here.","start":913.195,"end":913.915,"sentiment":"neutral","sentiment_score":0.012178449425846338},{"text":"K","start":913.915,"end":914.15497,"sentiment":"neutral","sentiment_score":0.008353505283594131}],"sentiment":"neutral","sentiment_score":0.010903468045095602,"channel":1,"num_words":3,"start":913.195,"end":914.15497},{"sentences":[{"text":"Yeah.","start":914.08,"end":914.565,"sentiment":"neutral","sentiment_score":0.011643242090940475}],"sentiment":"neutral","sentiment_score":0.011643242090940475,"channel":0,"num_words":1,"start":914.08,"end":914.565},{"sentences":[{"text":"h y","start":914.15497,"end":914.635,"sentiment":"neutral","sentiment_score":0.004879276268184185}],"sentiment":"neutral","sentiment_score":0.004879276268184185,"channel":1,"num_words":2,"start":914.15497,"end":914.635},{"sentences":[{"text":"Yeah.","start":914.565,"end":915.065,"sentiment":"neutral","sentiment_score":0.006397007964551449}],"sentiment":"neutral","sentiment_score":0.006397007964551449,"channel":0,"num_words":1,"start":914.565,"end":915.065},{"sentences":[{"text":"o l o.","start":914.635,"end":915.115,"sentiment":"neutral","sentiment_score":0.024642566839853924},{"text":"Okay.","start":915.115,"end":915.615,"sentiment":"neutral","sentiment_score":0.06491703540086746},{"text":"Yep.","start":918.49,"end":918.97003,"sentiment":"neutral","sentiment_score":0.1040024384856224},{"text":"No worries.","start":918.97003,"end":919.53,"sentiment":"neutral","sentiment_score":0.14132530242204666},{"text":"Okay.","start":919.53,"end":919.85,"sentiment":"neutral","sentiment_score":0.15113477408885956}],"sentiment":"neutral","sentiment_score":0.08457906916737556,"channel":1,"num_words":8,"start":914.635,"end":919.85},{"sentences":[{"text":"Leave that with me there, Kyle.","start":919.85,"end":921.15,"sentiment":"neutral","sentiment_score":0.18739973256985346}],"sentiment":"neutral","sentiment_score":0.18739973256985346,"channel":1,"num_words":6,"start":919.85,"end":921.15},{"sentences":[{"text":"Got it, honey.","start":921.445,"end":922.085,"sentiment":"positive","sentiment_score":0.5701786279678345},{"text":"Thanks for your time today.","start":922.085,"end":923.305,"sentiment":"positive","sentiment_score":0.8441885948181153}],"sentiment":"positive","sentiment_score":0.74143485724926,"channel":0,"num_words":8,"start":921.445,"end":923.305},{"sentences":[{"text":"Easy.","start":924.41,"end":924.89,"sentiment":"positive","sentiment_score":0.7548302412033081},{"text":"Speak to you.","start":924.89,"end":925.71,"sentiment":"positive","sentiment_score":0.5681620438893636}],"sentiment":"positive","sentiment_score":0.6148290932178497,"channel":1,"num_words":4,"start":924.41,"end":925.71},{"sentences":[{"text":"Cheers.","start":926.005,"end":926.325,"sentiment":"positive","sentiment_score":0.6676304340362549},{"text":"Thanks.","start":926.325,"end":926.645,"sentiment":"positive","sentiment_score":0.7130124568939209},{"text":"Bye.","start":926.645,"end":927.145,"sentiment":"neutral","sentiment_score":-0.12544475495815277}],"sentiment":"positive","sentiment_score":0.418399378657341,"channel":0,"num_words":3,"start":926.005,"end":927.145}]},"summary":{"result":"success","short":"The customer, Carl, calls AB 24 regarding a previous client's account closing. The agent, Herman, asks for the member number and amount of the account, and they discuss the sales spread and fees. The agent also tries to look up the actual amount of the sold down and the difference between the buy and sell spread. The agent needs to contact the super admin team to confirm if there is any such information."},"intents":{"segments":[{"text":"If you do not wish for your call to be recorded, please let our team know. Stay on the line, and our team will be with you shortly. Or if you prefer to leave a voice mail, dial 1. If you'd like to request a callback, dial 2. Welcome to AB twenty four.","start_word":17,"end_word":69,"intents":[{"intent":"Request callback","confidence_score":0.26299614}]},{"text":"Because is that just 200 a price no cost, or is that the the actual CGT liability of the tax of the fund?","start_word":397,"end_word":419,"intents":[{"intent":"Compare prices","confidence_score":0.019875871}]},{"text":"So close so accounts close slash closing, and then, yeah, you'd be able to see that account there.","start_word":516,"end_word":533,"intents":[{"intent":"Lookup account information","confidence_score":0.00023079044}]},{"text":"So close so accounts close slash closing, and then, yeah, you'd be able to see that account there. What date range was it, though?","start_word":516,"end_word":539,"intents":[{"intent":"Confirm closing date","confidence_score":0.01536903},{"intent":"Lookup account details","confidence_score":0.00045950545}]},{"text":"What date range was it, though? So because it closed out fully, it'd be like the full CGT liability for the like a full sell down. Oh, for that date. Yeah. So that was at '26, wasn't it? No.","start_word":533,"end_word":571,"intents":[{"intent":"Confirm date","confidence_score":0.04394556}]},{"text":"I'm not seeing any sort of CGT that was on this Just account. just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266. And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from. So sorry.","start_word":605,"end_word":672,"intents":[{"intent":"Confirm understanding","confidence_score":0.020236991}]},{"text":"So sorry.","start_word":671,"end_word":672,"intents":[{"intent":"Estimate total cost","confidence_score":0.00011185822}]},{"text":"Where are you getting that 200 what was it? 249,000?","start_word":673,"end_word":682,"intents":[{"intent":"Confirm information","confidence_score":0.005373767}]},{"text":"I'm just going to put this into the calculator and see what's happening. $2.","start_word":707,"end_word":720,"intents":[{"intent":"Calculate cost difference","confidence_score":0.00014676659}]},{"text":"I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid?","start_word":767,"end_word":785,"intents":[{"intent":"Request cgt amount","confidence_score":0.110345595}]},{"text":"Look, I'm unable to view the CGT reporting of this if there was any. I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout.","start_word":870,"end_word":937,"intents":[{"intent":"Confirm cgt status","confidence_score":0.0063223173}]},{"text":"If you just send an email to to info at Oforyou Financial with the the result of that, that'd Yeah. be great.","start_word":959,"end_word":980,"intents":[{"intent":"Send email to info at oforyou financial","confidence_score":0.075341895},{"intent":"Provide email","confidence_score":0.030251099}]},{"text":"And your email, just in case, when My my work email as well? yeah.","start_word":987,"end_word":1000,"intents":[{"intent":"Provide work email","confidence_score":0.23898238}]}]},"sentiments":{"segments":[{"text":"Welcome to Hub twenty four. Please note, your call may be recorded for training and quality purposes. If you do not wish for your call to be recorded, please let our team know. Stay on the line, and our team will be with you shortly. Or if you prefer to leave a voice mail, dial 1. If you'd like to request a callback, dial 2. Welcome to AB twenty four. Hama speaking. Was that Herman? Sorry. Yeah. It was. Yeah. Yep. Perfect. Sorry. I just cut out there a second. It's not hi. It's Carl calling from Oakview Financial. I've just had a query in regards to a previous client whose account was closing there. If I can read you their member number. Yep. 24152023. Yep. Thank you. Okay. Full name of the account? Troy Fowler? Thank you. Alright. How can I help? Just in regards to that one, I know that they were rolling out. Can I just grab the amount that was, like, sent for the rollover after, like, the taxes and everything were accounted for? K. So after tax, $242,779.01. $770.01, was it? So $242,770.01? Yep. Yeah. $2.04 $2.07 $7.9.01. Okay. Perfect. And then in regards to that, what was the CGT amount that was paid when the sell down occurred? Let's have a look. Let me see when the sales were placed. Thirteenth of the second. So that one is just the account reports and then thirteenth of the second for the investment transaction. Give me a second while I just take open the report. Yeah. That's not a problem. So for Bennelong, it was nothing. So no sort of fees. Yep. For b h y b, that was $5.04. B Yep. h y b again, it was $22.61. For food, which is beta global agree, that was $11. Gold, that was $48.80. For Hack, h a c k, Beta Global, Cyber, which was $14 and 18. IShares SMP 500, which is IVV, that was $69.67. And then Qoz, which is BetaShares Aus ETF, that was $47.58. And then there was also a Clebridge ClearBridge rare infrastructure income, which was $0. T g p double $0.01 6 a u. Yep. So with that one, when the amount sold down to cash, it stated that it was around the 249,000 that sold down to cash. I'm just wondering where the difference is coming from. Because is that just 200 a price no cost, or is that the the actual CGT liability of the tax of the fund? So that's just the buy and sell cost, and that altogether is $218.88. Yep. And the the CGT from the the sell down that was liable for the fund, what was that figure total? So the the sales spread was that that amount for the 218, and then you're requiring the CGT. Sorry? Yeah. The CGT amount for to just to see what the the difference was because, obviously, our views are a little bit limited. In oh, no. In future, you can actually view this yourself as well, which is in just account report. So close so accounts close slash closing, and then, yeah, you'd be able to see that account there. What date range was it, though? So because it closed out fully, it'd be like the full CGT liability for the like a full sell down. Oh, for that date. Yeah. So that was at '26, wasn't it? No. Not the '26. What was it? Twenty fifth. Unrealized gains. Doesn't have anything for that particular day. Let me do that this month or last month.","start_word":0,"end_word":597,"sentiment":"neutral","sentiment_score":0.0000683422905881967},{"text":"Nothing for this month at all.","start_word":598,"end_word":603,"sentiment":"negative","sentiment_score":-0.3659616708755493},{"text":"Yeah. I'm not seeing any sort of CGT that was on this Just account. just because I'm trying to work out because I like, originally, when I saw it, like, the original sell down to cash was for 249,266.","start_word":604,"end_word":642,"sentiment":"neutral","sentiment_score":-0.2953253984451294},{"text":"And, obviously, the rollover amount doesn't match up, and I can't see any CGT, like, cost to like, I'm just wondering where the the difference is coming from.","start_word":643,"end_word":670,"sentiment":"negative","sentiment_score":-0.4787437617778778},{"text":"So sorry. Where are you getting that 200 what was it? 249,000? Yeah. $266 was the amount that stated that it was sold in down to well, like, sold down to cash. $249,266. Okay. Let's see. I'm just going to put this into the calculator and see what's happening. $2.04 2. So $241.49 odd thousand was the initial amount. Right? And then the tax debit was 6,000, let's say. So which equals to the amount of $242,000 on the rollover route. And that buy or that sell spread, which I mentioned earlier, dollars 218.88. Yeah. I'm just wondering where I can get the actual, like, CGT amount, like, for the account that was paid? Because it's like like, even you couldn't find it yourself where where I'd get the actual figure for that would be? When you say CGT, man, do you mean the sales spread or the Like, the capital gains on the account for for, like, the sell down the tax liable on the account for transferring out. yeah. Just one moment. I'm just gonna place you on a brief hold and see if Yep. I can Not grab a problem. that.","start_word":671,"end_word":864,"sentiment":"neutral","sentiment_score":-0.027817753172412363},{"text":"Thanks. Thanks for your patience.","start_word":865,"end_word":869,"sentiment":"positive","sentiment_score":0.3651061952114105},{"text":"Look, I'm unable to view the CGT reporting of this if there was any. I do need to just contact the super admin team now just to confirm if that is even the case of or or if there was any sort of CGT placed through on this account because I can't see any any on my end as they were the ones play that placed that rollout. Once I confirm that am I able to get get back to you just sometime today in regards to this? Yeah. If you just send an email to to info at Oforyou Financial with the the result of that, that'd Yeah.","start_word":870,"end_word":978,"sentiment":"neutral","sentiment_score":-0.1574116349220276},{"text":"be great.","start_word":979,"end_word":980,"sentiment":"positive","sentiment_score":0.3745867609977722},{"text":"Thanks. Yeah. Leave that with me. And your email, just in case, when My my work email as well? yeah. Yeah. Yep. So my work email is kyle,khyl,@oqfinancial.com.au.oqFinancial. At I q dot com dot Active Financial. Yeah. Last name, Giddings? That's Yeah. what comes Yeah. up here. K Yeah. h y Yeah. o l o. Okay. Yep. No worries. Okay. Leave that with me there, Kyle.","start_word":981,"end_word":1046,"sentiment":"neutral","sentiment_score":0.05255133997310291},{"text":"Got it, honey. Thanks for your time today. Easy. Speak to you. Cheers. Thanks. Bye.","start_word":1047,"end_word":1061,"sentiment":"positive","sentiment_score":0.6560284495353699}],"average":{"sentiment":"neutral","sentiment_score":-0.02600850331943666}}}}