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Good morning. This is Helen calling from Better Green Forest. Mhmm. Sorry?\n\nWhat should I say now? Yes. Yes. We are from Garden Green Forest. How can I help you?\n\nMhmm. Mhmm. Is it is it residential cleaning? Mhmm. Alright.\n\nAnd then? Oh, alright. Okay. Can you send me your email so that we can we can send you a final code for it? Can I mhmm?\n\nSo how many how many bedrooms? Is it one to two bedrooms, or or how many storeys? Mhmm. Mhmm. Alright.\n\nOkay. I got it. So can you send me your email so that we can we can send you an email for final quote and send me your full address? Is it okay? Yes.\n\nOn this number. Alright. Alright. I will wait, sir. Alright.\n\nMhmm. Alright. Alright. Have a great day. 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Hello. Is it how's rooftop gutter clean? Are you a gutter is it gutter cleaning? Yeah. So you are in terminate bed? So we need to our roof on the roof of our house need to be cleaned. Gutter, there is some grass or things like that. So we can see the back of yep. Yes. Yes. These are residence. Okay. So we need to clean up these things, actually. Yeah. Okay. So how much how much you charge for these things? It's just like a back of the house in the roof, you know? A bit of so it's not a whole house roof up. Is it this is a very much new house, like a six, seven years old. So back of the roof is a I can see there is a grass, you know? So to take it out and clean it over there. Is it okay? Okay. Okay. I'll send on on this number. My okay. Okay. I'll do that. Please? Thank you. It's not like a whole day job. It might be couple of hour job. Okay? Yes. 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Good morning. This is Helen calling from Better\n\nChannel 1: Hello?\n\nChannel 0: Green Forest.\n\nChannel 1: Hello. Is it how's rooftop gutter clean?\n\nChannel 0: Mhmm. Sorry?\n\nChannel 1: Are you\n\nChannel 0: What\n\nChannel 1: a\n\nChannel 0: should I say\n\nChannel 1: gutter\n\nChannel 0: now?\n\nChannel 1: is it gutter cleaning?\n\nChannel 0: Yes. Yes.\n\nChannel 1: Yeah. So you are in terminate bed?\n\nChannel 0: We are from Garden Green Forest. How can I help you?\n\nChannel 1: So we need to our roof on the roof of our house need to be cleaned.\n\nChannel 0: Mhmm.\n\nChannel 1: Gutter, there is some grass or things like that. So we can see\n\nChannel 0: Mhmm. Is\n\nChannel 1: the\n\nChannel 0: it\n\nChannel 1: back of yep.\n\nChannel 0: is it residential cleaning?\n\nChannel 1: Yes. Yes. These are residence.\n\nChannel 0: Mhmm.\n\nChannel 1: Okay.\n\nChannel 0: Alright. And then?\n\nChannel 1: So we need to clean up these things, actually. Yeah.\n\nChannel 0: Oh, alright. Okay. Can you send me your email so that we can we can send you a final code for it? Can\n\nChannel 1: Okay. So how much how much you charge for these things? It's just like\n\nChannel 0: I\n\nChannel 1: a back of the house in the roof, you know?\n\nChannel 0: mhmm?\n\nChannel 1: A bit of\n\nChannel 0: So how many how many bedrooms? Is it one to two bedrooms, or or how many storeys?\n\nChannel 1: so it's not a whole house roof up. Is it this is a very much new house, like a six, seven years old.\n\nChannel 0: Mhmm.\n\nChannel 1: So back of the roof is a I can see there is a grass, you know? So to take it out and clean it over there. Is it okay?\n\nChannel 0: Mhmm. Alright. Okay. I got it. So can you send me your email so that we can we can send you an email for final quote and send me your full address?\n\nIs it okay?\n\nChannel 1: Okay. Okay. I'll send on on this number. My\n\nChannel 0: Yes. On this number.\n\nChannel 1: okay. Okay. I'll do that.\n\nChannel 0: Alright.\n\nChannel 1: Please?\n\nChannel 0: Alright. I will wait, sir.\n\nChannel 1: Thank you. It's not\n\nChannel 0: Alright.\n\nChannel 1: like a whole day job. It might be couple of hour job. Okay?\n\nChannel 0: Mhmm. Alright. Alright. Have a great day. We will wait your email.\n\nChannel 1: Yes. 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couple of hour job.","start":138.205,"end":139.725,"sentiment":"neutral","sentiment_score":-0.277106449007988},{"text":"Okay?","start":139.725,"end":140.225,"sentiment":"neutral","sentiment_score":-0.11686615645885468}],"sentiment":"neutral","sentiment_score":-0.29466937138484073,"channel":1,"num_words":13,"start":136.52501,"end":140.225},{"sentences":[{"text":"Mhmm.","start":140.88893,"end":141.20894,"sentiment":"neutral","sentiment_score":-0.04819940775632858},{"text":"Alright.","start":141.20894,"end":141.52893,"sentiment":"neutral","sentiment_score":0.05037447065114975},{"text":"Alright.","start":141.52893,"end":142.02893,"sentiment":"neutral","sentiment_score":0.17265641689300537},{"text":"Have a great day.","start":142.08893,"end":143.12894,"sentiment":"positive","sentiment_score":0.4122539535164833},{"text":"We will wait your email.","start":143.12894,"end":144.50893,"sentiment":"neutral","sentiment_score":0.12220125943422318}],"sentiment":"neutral","sentiment_score":0.20290446591873965,"channel":0,"num_words":12,"start":140.88893,"end":144.50893},{"sentences":[{"text":"Yes.","start":144.80894,"end":145.12894,"sentiment":"neutral","sentiment_score":0.0587233304977417},{"text":"Please do.","start":145.12894,"end":145.94394,"sentiment":"neutral","sentiment_score":0.029426217079162598}],"sentiment":"neutral","sentiment_score":0.0391919215520223,"channel":1,"num_words":3,"start":144.80894,"end":145.94394}]},"summary":{"result":"success","short":"The customer, Helen, calls from Garden Green Forest to inquire about cleaning a gutter and asks about the number of bedrooms and duration of cleaning. The agent confirms the need for gutter cleaning and asks for the customer's email to send a quote and address. The agent also reminds the customer that it may be a couple of hour job and promises to send an email with the quote."},"intents":{"segments":[{"text":"So can you send me your email so that we can we can send you an email for final quote and send me your full address? Is it okay? Okay.","start_word":243,"end_word":272,"intents":[{"intent":"Request estimate","confidence_score":0.00003259051}]}]},"sentiments":{"segments":[{"text":"Hello. Good morning. This is Helen calling from Better Hello? Green Forest. Hello. Is it how's rooftop gutter clean? Mhmm. Sorry? Are you What a should I say gutter now? is it gutter cleaning? Yes. Yes. Yeah. So you are in terminate bed? We are from Garden Green Forest. How can I help you? So we need to our roof on the roof of our house need to be cleaned. Mhmm. Gutter, there is some grass or things like that. So we can see Mhmm. Is the it back of yep. is it residential cleaning? Yes. Yes. These are residence. Mhmm. Okay. Alright. And then? So we need to clean up these things, actually. Yeah. Oh, alright. Okay. Can you send me your email so that we can we can send you a final code for it? Can Okay. So how much how much you charge for these things? It's just like I a back of the house in the roof, you know? mhmm? A bit of So how many how many bedrooms? Is it one to two bedrooms, or or how many storeys? so it's not a whole house roof up. Is it this is a very much new house, like a six, seven years old. Mhmm. So back of the roof is a I can see there is a grass, you know? So to take it out and clean it over there. Is it okay? Mhmm. Alright. Okay. I got it. So can you send me your email so that we can we can send you an email for final quote and send me your full address? Is it okay? Okay. Okay. I'll send on on this number. My Yes. On this number. okay. Okay. I'll do that. Alright. Please? Alright. I will wait, sir. Thank you. It's not Alright.","start_word":0,"end_word":301,"sentiment":"neutral","sentiment_score":0.0019739249255508184},{"text":"like a whole day job.","start_word":302,"end_word":306,"sentiment":"negative","sentiment_score":-0.3548566401004791},{"text":"It might be couple of hour job. Okay? Mhmm. Alright. Alright.","start_word":307,"end_word":317,"sentiment":"neutral","sentiment_score":-0.09971069544553755},{"text":"Have a great day.","start_word":318,"end_word":321,"sentiment":"positive","sentiment_score":0.4098594784736634},{"text":"We will wait your email. Yes. Please do.","start_word":322,"end_word":329,"sentiment":"neutral","sentiment_score":0.08627563714981079}],"average":{"sentiment":"neutral","sentiment_score":-0.00046159945036235606}}}}