{"metadata":{"transaction_key":"deprecated","request_id":"01a083ba-02f2-7123-829c-f9ef33e63f3e","sha256":"b0c6e1d11b9c894fd75bb8ceefdba804901ef98012abafe968072fd2800457c0","created":"2026-09-09T01:13:22.175Z","duration":14.543938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0418792014. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":1.52,"end":1.76,"confidence":0.9970703,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.653122067451477},{"word":"message","start":1.76,"end":2.1599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.551496148109436},{"word":"can","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6774524450302124},{"word":"be","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6111570596694946},{"word":"left","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6189807653427124},{"word":"on","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.4953591227531433},{"word":"this","start":2.8799999,"end":3.12,"confidence":0.99609375,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6219242811203003},{"word":"service","start":3.12,"end":3.62,"confidence":0.9921875,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5651973485946655},{"word":"0418792014","start":3.84,"end":9.62,"confidence":0.9984619,"punctuated_word":"0418792014.","sentiment":"neutral","sentiment_score":-0.19023312628269196},{"word":"this","start":9.679999,"end":9.92,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8443248271942139},{"word":"message","start":9.92,"end":10.32,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8005946278572083},{"word":"bank","start":10.32,"end":10.559999,"confidence":0.99609375,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.8924813270568848},{"word":"is","start":10.559999,"end":10.8,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9087548851966858},{"word":"full","start":10.8,"end":11.28,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8652790784835815},{"word":"please","start":11.28,"end":11.5199995,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8659375309944153},{"word":"try","start":11.5199995,"end":11.84,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8210104703903198},{"word":"again","start":11.84,"end":12.16,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8101616501808167},{"word":"later","start":12.16,"end":12.66,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8316853046417236},{"word":"goodbye","start":13.44,"end":13.94,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5035634636878967}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0418792014. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.52,"end":3.62,"sentiment":"negative","sentiment_score":-0.5993361547589302},{"text":"0418792014.","start":3.84,"end":9.62,"sentiment":"neutral","sentiment_score":-0.19023312628269196},{"text":"This message bank is full.","start":9.679999,"end":11.28,"sentiment":"negative","sentiment_score":-0.8622869491577149},{"text":"Please try again later.","start":11.28,"end":12.66,"sentiment":"negative","sentiment_score":-0.8321987390518188},{"text":"Goodbye.","start":13.44,"end":13.94,"sentiment":"negative","sentiment_score":-0.5035634636878967}],"sentiment":"negative","sentiment_score":-0.6909850278967306,"num_words":19,"start":1.52,"end":13.94}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0418792014. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.52,"end":3.62,"sentiment":"negative","sentiment_score":-0.5993361547589302},{"text":"0418792014.","start":3.84,"end":9.62,"sentiment":"neutral","sentiment_score":-0.19023312628269196},{"text":"This message bank is full.","start":9.679999,"end":11.28,"sentiment":"negative","sentiment_score":-0.8622869491577149},{"text":"Please try again later.","start":11.28,"end":12.66,"sentiment":"negative","sentiment_score":-0.8321987390518188},{"text":"Goodbye.","start":13.44,"end":13.94,"sentiment":"negative","sentiment_score":-0.5035634636878967}],"sentiment":"negative","sentiment_score":-0.6909850278967306,"channel":1,"num_words":19,"start":1.52,"end":13.94}]},"summary":{"result":"success","short":"No message can be left on this service. 0418792014. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Notify service","confidence_score":0.0020596269},{"intent":"Retry message","confidence_score":0.050239917}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.5955429077148438},{"text":"0418792014.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.19023312628269196},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.7891402244567871}],"average":{"sentiment":"negative","sentiment_score":-0.6257984556000808}}}}