{"metadata":{"transaction_key":"deprecated","request_id":"019fab61-22a1-7e30-a7c3-3f4226848220","sha256":"f975846add5e9b4dc55176309f55b276d17d5f0ec646d167b65c904a33f586d2","created":"2026-07-29T00:58:18.740Z","duration":10.367937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Name and reason for calling. I'll see if this person is available.","confidence":0.99977654,"words":[{"word":"name","start":0.24,"end":0.48,"confidence":0.9340566,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":-0.0950714498758316},{"word":"and","start":0.48,"end":0.64,"confidence":0.99117106,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11801654100418092},{"word":"reason","start":0.64,"end":0.88,"confidence":0.99962234,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.14945155382156372},{"word":"for","start":0.88,"end":1.1999999,"confidence":0.9994319,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.00410577654838562},{"word":"calling","start":1.1999999,"end":1.5999999,"confidence":0.91359055,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.1297031044960022},{"word":"i'll","start":1.5999999,"end":1.8399999,"confidence":0.99991363,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.0525120310485363},{"word":"see","start":1.8399999,"end":2.0,"confidence":0.9999435,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.0507526695728302},{"word":"if","start":2.0,"end":2.1599998,"confidence":0.9999063,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.03177661448717117},{"word":"this","start":2.1599998,"end":2.32,"confidence":0.9997316,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.10128428041934968},{"word":"person","start":2.32,"end":2.72,"confidence":0.9998994,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.06138685345649719},{"word":"is","start":2.72,"end":2.8799999,"confidence":0.9999157,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.023199334740638733},{"word":"available","start":2.8799999,"end":3.3799999,"confidence":0.99977654,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.05278295278549194}],"paragraphs":{"transcript":"\nName and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Name and reason for calling.","start":0.24,"end":1.5999999,"sentiment":"neutral","sentiment_score":-0.09926968514919281},{"text":"I'll see if this person is available.","start":1.5999999,"end":3.3799999,"sentiment":"neutral","sentiment_score":-0.05338496235864503}],"sentiment":"neutral","sentiment_score":-0.0725035968547066,"num_words":12,"start":0.24,"end":3.3799999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Name and reason for calling.","start":0.24,"end":1.5999999,"sentiment":"neutral","sentiment_score":-0.09926968514919281},{"text":"I'll see if this person is available.","start":1.5999999,"end":3.3799999,"sentiment":"neutral","sentiment_score":-0.05338496235864503}],"sentiment":"neutral","sentiment_score":-0.0725035968547066,"channel":1,"num_words":12,"start":0.24,"end":3.3799999}]},"summary":{"result":"success","short":"Name and reason for calling. I'll see if this person is available."},"intents":{"segments":[{"text":"I'll see if this person is available.","start_word":5,"end_word":11,"intents":[{"intent":"Identify person availability","confidence_score":0.0005098855}]}]},"sentiments":{"segments":[{"text":"Name and reason for calling. I'll see if this person is available.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":-0.07247813045978546}],"average":{"sentiment":"neutral","sentiment_score":-0.07247813308940214}}}}