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Hi. Good morning, sir. Is this Christopher Demery and Ashley Cooper Construction? This is Abby, sir, from TechnoWand in Springfield, Brisbane.\n\nDaniel asked me to reach out to you. I just wanted to make sure that I'm calling the right person. So we've spoken with you in the past, and I have a note here that says that you're coming up for an IT review towards the middle of this year. Is that correct? It shows here that you are you have coming up for an IT review towards them for IT IT concerns, IT issues.\n\nThat's why Daniel asked me to reach out to you. Daniel from TechnoWand. So you're you don't have, like, a coming up for an IT review? Oh, okay. No problem.\n\nBut so far so good with your IT? You you don't have recurring issues, something like that? No? Okay. I'll I will let him know.\n\nThank you. 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Who's this? Going up for a what phone? What does that mean? Who asked you? I don't know who that is. Sorry. Not that I'm aware of. I don't know anything about this. Yeah. No. No. We're all good. Thank you. Alright. Thank you. 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Who's this? Going up for a what phone? What does that mean? Who asked you?\n\nI don't know who that is. Sorry. Not that I'm aware of. I don't know anything about this. Yeah.\n\nNo. No. We're all good. Thank you. Alright.\n\nThank you. 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Hi. Good morning, sir. Is this Christopher Demery and Ashley Cooper Construction?\n\nChannel 1: Hello? Who's this?\n\nChannel 0: This is Abby, sir, from TechnoWand in Springfield, Brisbane. Daniel asked me to reach out to you. I just wanted to make sure that I'm calling the right person. So we've spoken with you in the past, and I have a note here that says that you're coming up for an IT review towards the middle of this year. Is that correct?\n\nChannel 1: Going up for a what phone?\n\nChannel 0: It shows here that you are you have coming up for an IT review\n\nChannel 1: What does\n\nChannel 0: towards\n\nChannel 1: that\n\nChannel 0: them for IT IT concerns, IT issues. That's why Daniel asked me to reach out to you.\n\nChannel 1: mean? Who asked\n\nChannel 0: Daniel from TechnoWand.\n\nChannel 1: you? I don't know who that is.\n\nChannel 0: So you're you don't have, like, a coming up for an IT review?\n\nChannel 1: Sorry. Not that I'm aware of. 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The representative asks if they have experienced any IT issues and if they have recurring problems. The call ends with the representative thanking the individuals and saying goodbye."},"intents":{"segments":[{"text":"Good morning, sir. Is this Christopher Demery and Ashley Cooper Construction? Hello?","start_word":2,"end_word":13,"intents":[{"intent":"Request call","confidence_score":0.00016762417}]},{"text":"So we've spoken with you in the past, and I have a note here that says that you're coming up for an IT review towards the middle of this year. Is that correct?","start_word":45,"end_word":77,"intents":[{"intent":"Inquire about it review","confidence_score":0.10444547},{"intent":"Clarify it review","confidence_score":0.009930868}]},{"text":"Not that I'm aware of. I don't know anything about this. Oh, okay.","start_word":146,"end_word":158,"intents":[{"intent":"Offer clarification","confidence_score":0.00010711841}]},{"text":"No problem. But so far so good with your Yeah. IT? You you don't have recurring issues, something like that? No? Okay. No. I'll No. We're I will all let good. him Thank know. you. Alright. Thank you. Thank Take you. care. See you.","start_word":159,"end_word":202,"intents":[{"intent":"Confirm understanding","confidence_score":0.1381862}]}]},"sentiments":{"segments":[{"text":"Hello? Hi. Good morning, sir. Is this Christopher Demery and Ashley Cooper Construction? Hello? Who's this? This is Abby, sir, from TechnoWand in Springfield, Brisbane. Daniel asked me to reach out to you. I just wanted to make sure that I'm calling the right person. So we've spoken with you in the past, and I have a note here that says that you're coming up for an IT review towards the middle of this year. Is that correct? Going up for a what phone? It shows here that you are you have coming up for an IT review What does towards that them for IT IT concerns, IT issues. That's why Daniel asked me to reach out to you. mean? Who asked Daniel from TechnoWand. you? I don't know who that is. So you're you don't have, like, a coming up for an IT review? Sorry. Not that I'm aware of. I don't know anything about this. Oh, okay. No problem. But so far so good with your Yeah. IT? You you don't have recurring issues, something like that? No? Okay. No. I'll No. We're I will all let good. him Thank know. you. Alright.","start_word":0,"end_word":194,"sentiment":"neutral","sentiment_score":0.001872042310424149},{"text":"Thank you. Thank Take you. care.","start_word":195,"end_word":200,"sentiment":"positive","sentiment_score":0.4395391643047333},{"text":"See you.","start_word":201,"end_word":202,"sentiment":"neutral","sentiment_score":0.26182377338409424}],"average":{"sentiment":"neutral","sentiment_score":0.017977364641000793}}}}