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Can I speak to? Hi, My name is Jack. I'm calling from The Move Real Estate. How are you?\n\nThe Move. We are the project marketing company selling the real estate, the property. Yeah. The reason I've been calling you is I just want to know, are you still selling the property to a client, to a customer? Oh, okay.\n\nSo you don't do that anymore? Okay. That's okay. No problem. Thank you for taking my call.\n\nYou have a good day. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":5.44,"end":6.18,"sentiment":"neutral","sentiment_score":0.2905609756708145},{"text":"Can I speak to?","start":6.56,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.07801741361618042},{"text":"Hi, My name is Jack.","start":11.599999,"end":13.535,"sentiment":"neutral","sentiment_score":0.05054839104413986},{"text":"I'm calling from The Move Real Estate.","start":13.535,"end":15.455,"sentiment":"neutral","sentiment_score":0.07641533389687538},{"text":"How are you?","start":15.455,"end":16.275,"sentiment":"neutral","sentiment_score":0.08238297452529271}],"sentiment":"neutral","sentiment_score":0.09180903913719314,"num_words":21,"start":5.44,"end":16.275},{"sentences":[{"text":"The Move.","start":20.175,"end":20.915,"sentiment":"neutral","sentiment_score":0.020038455724716187},{"text":"We are the project marketing company selling the real estate, the property.","start":21.215,"end":25.474998,"sentiment":"neutral","sentiment_score":0.04712422122247517},{"text":"Yeah.","start":28.38,"end":28.619999,"sentiment":"neutral","sentiment_score":0.008109966292977333},{"text":"The reason I've been calling you is I just want to know, are you still selling the property to a client, to a customer?","start":28.619999,"end":34.559998,"sentiment":"neutral","sentiment_score":-0.027878842743424077},{"text":"Oh, okay.","start":37.82,"end":38.3,"sentiment":"neutral","sentiment_score":-0.11785493791103363}],"sentiment":"neutral","sentiment_score":-0.007100599250052034,"num_words":41,"start":20.175,"end":38.3},{"sentences":[{"text":"So you don't do that anymore?","start":38.3,"end":39.68,"sentiment":"neutral","sentiment_score":-0.2001961867014567},{"text":"Okay.","start":41.56294,"end":41.88294,"sentiment":"neutral","sentiment_score":-0.04016301780939102},{"text":"That's okay.","start":41.88294,"end":42.522938,"sentiment":"neutral","sentiment_score":0.02243860741145909},{"text":"No problem.","start":42.522938,"end":43.24294,"sentiment":"neutral","sentiment_score":0.204910509288311},{"text":"Thank you for taking my call.","start":43.24294,"end":44.682938,"sentiment":"positive","sentiment_score":0.4983997344970703}],"sentiment":"neutral","sentiment_score":0.12963273543316653,"num_words":17,"start":38.3,"end":44.682938},{"sentences":[{"text":"You have a good day.","start":44.682938,"end":45.74294,"sentiment":"positive","sentiment_score":0.459760457277298},{"text":"Okay.","start":47.24294,"end":47.642937,"sentiment":"neutral","sentiment_score":0.13509444892406464},{"text":"Thank you.","start":47.642937,"end":48.122936,"sentiment":"neutral","sentiment_score":0.31298117339611053},{"text":"Bye.","start":48.122936,"end":48.622936,"sentiment":"neutral","sentiment_score":0.10675361752510072}],"sentiment":"positive","sentiment_score":0.3518458555142085,"num_words":9,"start":44.682938,"end":48.622936}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good. Grab some stuff.\n\nChannel 1: Good morning. Can I speak to?\n\nChannel 0: Yeah. Who's this?\n\nChannel 1: Hi, My name is Jack. I'm calling from The Move Real Estate. How are you?\n\nChannel 0: Good. Thanks, Harry. Where are you calling from?\n\nChannel 1: The Move. We are the project marketing company selling the real estate, the property.\n\nChannel 0: Okay.\n\nChannel 1: Yeah. The reason I've been calling you is I just want to know, are you still selling the property to a client, to a customer?\n\nChannel 0: No. We don't.\n\nChannel 1: Oh, okay. So you don't do that anymore?\n\nChannel 0: No.\n\nChannel 1: Okay. That's okay. No problem. Thank you for taking my call. You have a good day.\n\nChannel 0: You too. Just a minute. Bye.\n\nChannel 1: Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good.","start":2.56,"end":2.96,"sentiment":"positive","sentiment_score":0.42969441413879395},{"text":"Grab some stuff.","start":2.96,"end":4.02,"sentiment":"neutral","sentiment_score":0.2939654290676117}],"sentiment":"neutral","sentiment_score":0.32789767533540726,"channel":0,"num_words":4,"start":2.56,"end":4.02},{"sentences":[{"text":"Good morning.","start":5.44,"end":6.18,"sentiment":"neutral","sentiment_score":0.2905609756708145},{"text":"Can I speak to?","start":6.56,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.07801741361618042}],"sentiment":"neutral","sentiment_score":0.14886526763439178,"channel":1,"num_words":6,"start":5.44,"end":7.7799997},{"sentences":[{"text":"Yeah.","start":9.44,"end":9.599999,"sentiment":"neutral","sentiment_score":0.01985912024974823},{"text":"Who's this?","start":9.599999,"end":10.34,"sentiment":"neutral","sentiment_score":0.02248642547056079}],"sentiment":"neutral","sentiment_score":0.021610657063623268,"channel":0,"num_words":3,"start":9.44,"end":10.34},{"sentences":[{"text":"Hi, My name is Jack.","start":11.599999,"end":13.535,"sentiment":"neutral","sentiment_score":0.05054839104413986},{"text":"I'm calling from The Move Real Estate.","start":13.535,"end":15.455,"sentiment":"neutral","sentiment_score":0.07641533389687538},{"text":"How are you?","start":15.455,"end":16.275,"sentiment":"neutral","sentiment_score":0.08238297452529271}],"sentiment":"neutral","sentiment_score":0.06898654773831367,"channel":1,"num_words":15,"start":11.599999,"end":16.275},{"sentences":[{"text":"Good.","start":17.555,"end":17.795,"sentiment":"positive","sentiment_score":0.3557143807411194},{"text":"Thanks, Harry.","start":17.795,"end":18.275,"sentiment":"neutral","sentiment_score":0.321932777762413},{"text":"Where are you calling from?","start":18.275,"end":19.415,"sentiment":"neutral","sentiment_score":0.061750474572181704}],"sentiment":"neutral","sentiment_score":0.16354153864085674,"channel":0,"num_words":8,"start":17.555,"end":19.415},{"sentences":[{"text":"The Move.","start":20.175,"end":20.915,"sentiment":"neutral","sentiment_score":0.020038455724716187},{"text":"We are the project marketing company selling the real estate, the 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customer?","start":28.619999,"end":34.559998,"sentiment":"neutral","sentiment_score":-0.027878842743424077}],"sentiment":"neutral","sentiment_score":-0.02643929038196802,"channel":1,"num_words":25,"start":28.38,"end":34.559998},{"sentences":[{"text":"No.","start":35.93,"end":36.41,"sentiment":"neutral","sentiment_score":-0.32690685987472534},{"text":"We don't.","start":36.41,"end":37.15,"sentiment":"neutral","sentiment_score":-0.29667577147483826}],"sentiment":"neutral","sentiment_score":-0.3067528009414673,"channel":0,"num_words":3,"start":35.93,"end":37.15},{"sentences":[{"text":"Oh, okay.","start":37.82,"end":38.3,"sentiment":"neutral","sentiment_score":-0.11785493791103363},{"text":"So you don't do that anymore?","start":38.3,"end":39.68,"sentiment":"neutral","sentiment_score":-0.2001961867014567}],"sentiment":"neutral","sentiment_score":-0.17961087450385094,"channel":1,"num_words":8,"start":37.82,"end":39.68},{"sentences":[{"text":"No.","start":40.462936,"end":40.962936,"sentiment":"neutral","sentiment_score":-0.13383260369300842}],"sentiment":"neutral","sentiment_score":-0.13383260369300842,"channel":0,"num_words":1,"start":40.462936,"end":40.962936},{"sentences":[{"text":"Okay.","start":41.56294,"end":41.88294,"sentiment":"neutral","sentiment_score":-0.04016301780939102},{"text":"That's okay.","start":41.88294,"end":42.522938,"sentiment":"neutral","sentiment_score":0.02243860741145909},{"text":"No problem.","start":42.522938,"end":43.24294,"sentiment":"neutral","sentiment_score":0.204910509288311},{"text":"Thank you for taking my call.","start":43.24294,"end":44.682938,"sentiment":"positive","sentiment_score":0.4983997344970703},{"text":"You have a good day.","start":44.682938,"end":45.74294,"sentiment":"positive","sentiment_score":0.459760457277298}],"sentiment":"positive","sentiment_score":0.3564834943099413,"channel":1,"num_words":16,"start":41.56294,"end":45.74294},{"sentences":[{"text":"You too.","start":45.90294,"end":46.297935,"sentiment":"neutral","sentiment_score":0.159875750541687},{"text":"Just a minute.","start":46.297935,"end":46.94294,"sentiment":"neutral","sentiment_score":0.0839807962377866},{"text":"Bye.","start":46.94294,"end":47.44294,"sentiment":"neutral","sentiment_score":0.09654849022626875}],"sentiment":"neutral","sentiment_score":0.11137373000383377,"channel":0,"num_words":6,"start":45.90294,"end":47.44294},{"sentences":[{"text":"Okay.","start":47.24294,"end":47.642937,"sentiment":"neutral","sentiment_score":0.13509444892406464},{"text":"Thank you.","start":47.642937,"end":48.122936,"sentiment":"neutral","sentiment_score":0.31298117339611053},{"text":"Bye.","start":48.122936,"end":48.622936,"sentiment":"neutral","sentiment_score":0.10675361752510072}],"sentiment":"neutral","sentiment_score":0.2169526033103466,"channel":1,"num_words":4,"start":47.24294,"end":48.622936}]},"summary":{"result":"success","short":"A representative from The Move Real Estate called a potential customer named Harry to inquire if they are still selling their property to a client or customer. Harry informs the representative that they no longer do that service and the call ends politely."},"intents":{"segments":[{"text":"We are the project marketing company selling the real estate, the property. Okay. Yeah.","start_word":38,"end_word":51,"intents":[{"intent":"Confirm property sale and availability","confidence_score":0.0000022369156}]}]},"sentiments":{"segments":[{"text":"Good.","start_word":0,"end_word":0,"sentiment":"positive","sentiment_score":0.42969441413879395},{"text":"Grab some stuff. Good morning. Can I speak to? Yeah. Who's this? Hi, My name is Jack. I'm calling from The Move Real Estate. How are you?","start_word":1,"end_word":27,"sentiment":"neutral","sentiment_score":0.09851887822151184},{"text":"Good.","start_word":28,"end_word":28,"sentiment":"positive","sentiment_score":0.3557143807411194},{"text":"Thanks, Harry. Where are you calling from? The Move. We are the project marketing company selling the real estate, the property. Okay. Yeah. The reason I've been calling you is I just want to know, are you still selling the property to a client, to a customer? No. We don't. Oh, okay. So you don't do that anymore? No. Okay. That's okay. No problem.","start_word":29,"end_word":92,"sentiment":"neutral","sentiment_score":-0.02382747642695904},{"text":"Thank you for taking my call. You have a good day.","start_word":93,"end_word":103,"sentiment":"positive","sentiment_score":0.47832006216049194},{"text":"You too. Just a minute. Bye. Okay. Thank you. Bye.","start_word":104,"end_word":113,"sentiment":"neutral","sentiment_score":0.1459607630968094}],"average":{"sentiment":"neutral","sentiment_score":0.07451184590657552}}}}