{"metadata":{"transaction_key":"deprecated","request_id":"019f82be-1253-7752-b2e5-937002988e54","sha256":"55a5736989e3143ce5a42bfdbe310dfb1bf664c8e161a7c0970f124de24d4ae0","created":"2026-07-21T03:35:23.387Z","duration":10.583938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Joe. It's Andrew from Videlente AI. Have I caught you in a bad time?","confidence":0.9863281,"words":[{"word":"oh","start":4.48,"end":4.7999997,"confidence":0.9663086,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.1334710419178009},{"word":"hi","start":4.7999997,"end":5.04,"confidence":0.9863281,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.15307515859603882},{"word":"joe","start":5.04,"end":5.52,"confidence":0.9614258,"punctuated_word":"Joe.","sentiment":"neutral","sentiment_score":0.1132030040025711},{"word":"it's","start":5.68,"end":5.92,"confidence":0.9880371,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06854843348264694},{"word":"andrew","start":5.92,"end":6.24,"confidence":0.99902344,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.1024639755487442},{"word":"from","start":6.24,"end":6.48,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1010744497179985},{"word":"videlente","start":6.48,"end":6.98,"confidence":0.41589355,"punctuated_word":"Videlente","sentiment":"neutral","sentiment_score":0.11179518699645996},{"word":"ai","start":7.12,"end":7.62,"confidence":0.8388672,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.09088362008333206},{"word":"have","start":7.8399997,"end":8.16,"confidence":0.9980469,"punctuated_word":"Have","sentiment":"negative","sentiment_score":-0.6186794638633728},{"word":"i","start":8.16,"end":8.24,"confidence":0.99121094,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7259422540664673},{"word":"caught","start":8.24,"end":8.4,"confidence":0.984375,"punctuated_word":"caught","sentiment":"negative","sentiment_score":-0.7533262968063354},{"word":"you","start":8.4,"end":8.559999,"confidence":0.99609375,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7448665499687195},{"word":"in","start":8.559999,"end":8.72,"confidence":0.890625,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.752029538154602},{"word":"a","start":8.72,"end":8.8,"confidence":0.9482422,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7192456722259521},{"word":"bad","start":8.8,"end":9.04,"confidence":0.9951172,"punctuated_word":"bad","sentiment":"negative","sentiment_score":-0.7557991147041321},{"word":"time","start":9.04,"end":9.54,"confidence":0.99853516,"punctuated_word":"time?","sentiment":"negative","sentiment_score":-0.6247329115867615}],"paragraphs":{"transcript":"\nOh, hi, Joe. It's Andrew from Videlente AI. Have I caught you in a bad time?","paragraphs":[{"sentences":[{"text":"Oh, hi, Joe.","start":4.48,"end":5.52,"sentiment":"neutral","sentiment_score":0.13324973483880362},{"text":"It's Andrew from Videlente AI.","start":5.68,"end":7.62,"sentiment":"neutral","sentiment_score":0.09495313316583634},{"text":"Have I caught you in a bad time?","start":7.8399997,"end":9.54,"sentiment":"negative","sentiment_score":-0.7118277251720428}],"sentiment":"neutral","sentiment_score":-0.3012566831894219,"num_words":16,"start":4.48,"end":9.54}]}}]},{"alternatives":[{"transcript":"Good afternoon. You're speaking with Joe. No.","confidence":0.98291016,"words":[{"word":"good","start":1.1999999,"end":1.52,"confidence":0.98291016,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5186229348182678},{"word":"afternoon","start":1.52,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.3770984709262848},{"word":"you're","start":1.8399999,"end":2.08,"confidence":0.9941406,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":0.1860390901565552},{"word":"speaking","start":2.08,"end":2.48,"confidence":0.99902344,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.17966093122959137},{"word":"with","start":2.48,"end":2.72,"confidence":0.7729492,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.2010577917098999},{"word":"joe","start":2.72,"end":3.22,"confidence":0.96240234,"punctuated_word":"Joe.","sentiment":"neutral","sentiment_score":0.1542118787765503},{"word":"no","start":10.16,"end":10.583938,"confidence":0.84594727,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.3823735117912293}],"paragraphs":{"transcript":"\nGood afternoon. You're speaking with Joe. No.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.1999999,"end":1.8399999,"sentiment":"positive","sentiment_score":0.4478607028722763},{"text":"You're speaking with Joe.","start":1.8399999,"end":3.22,"sentiment":"neutral","sentiment_score":0.18024242296814919},{"text":"No.","start":10.16,"end":10.583938,"sentiment":"negative","sentiment_score":-0.3823735117912293}],"sentiment":"neutral","sentiment_score":0.17633108368941716,"num_words":7,"start":1.1999999,"end":10.583938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good afternoon. You're speaking with Joe.\n\nChannel 0: Oh, hi, Joe. It's Andrew from Videlente AI. Have I caught you in a bad time?\n\nChannel 1: No.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.1999999,"end":1.8399999,"sentiment":"positive","sentiment_score":0.4478607028722763},{"text":"You're speaking with Joe.","start":1.8399999,"end":3.22,"sentiment":"neutral","sentiment_score":0.18024242296814919}],"sentiment":"neutral","sentiment_score":0.2694485162695249,"channel":1,"num_words":6,"start":1.1999999,"end":3.22},{"sentences":[{"text":"Oh, hi, Joe.","start":4.48,"end":5.52,"sentiment":"neutral","sentiment_score":0.13324973483880362},{"text":"It's Andrew from Videlente AI.","start":5.68,"end":7.62,"sentiment":"neutral","sentiment_score":0.09495313316583634},{"text":"Have I caught you in a bad time?","start":7.8399997,"end":9.54,"sentiment":"negative","sentiment_score":-0.7118277251720428}],"sentiment":"neutral","sentiment_score":-0.3012566831894219,"channel":0,"num_words":16,"start":4.48,"end":9.54},{"sentences":[{"text":"No.","start":10.16,"end":10.583938,"sentiment":"negative","sentiment_score":-0.3823735117912293}],"sentiment":"negative","sentiment_score":-0.3823735117912293,"channel":1,"num_words":1,"start":10.16,"end":10.583938}]},"summary":{"result":"success","short":"Good afternoon. You're speaking with Joe. Oh, hi, Joe. It's Andrew from Videlente AI. Have I caught you in a bad time? No."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Good afternoon.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.4242733120918274},{"text":"You're speaking with Joe. Oh, hi, Joe. It's Andrew from Videlente AI.","start_word":2,"end_word":13,"sentiment":"neutral","sentiment_score":0.12853708863258362},{"text":"Have I caught you in a bad time? No.","start_word":14,"end_word":22,"sentiment":"negative","sentiment_score":-0.6806046366691589}],"average":{"sentiment":"neutral","sentiment_score":-0.09768066039452186}}}}