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Thank you.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.002269631916923182},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.009618797339498997},{"text":"Thanks.","start":13.759999,"end":14.259999,"sentiment":"positive","sentiment_score":0.3812945485115051},{"text":"Please stay on the line.","start":14.775,"end":16.235,"sentiment":"neutral","sentiment_score":0.18721387684345245},{"text":"Hello, IT.","start":26.775,"end":27.675,"sentiment":"neutral","sentiment_score":0.031901719979941845}],"sentiment":"neutral","sentiment_score":0.06656301715834574,"num_words":22,"start":0.24,"end":27.675},{"sentences":[{"text":"Reasonably, what's it regarding?","start":35.31,"end":37.81,"sentiment":"neutral","sentiment_score":-0.06442733481526375},{"text":"Yeah.","start":46.195,"end":46.435,"sentiment":"neutral","sentiment_score":0.0343707799911499},{"text":"No.","start":46.435,"end":46.675003,"sentiment":"neutral","sentiment_score":-0.008485127240419388},{"text":"We're we're okay, actually.","start":46.675003,"end":48.135002,"sentiment":"neutral","sentiment_score":0.1460963375866413},{"text":"We're we're okay.","start":48.195,"end":49.155003,"sentiment":"neutral","sentiment_score":0.30058900515238446}],"sentiment":"neutral","sentiment_score":0.09648682148410724,"num_words":13,"start":35.31,"end":49.155003},{"sentences":[{"text":"Thank you.","start":49.155003,"end":49.895,"sentiment":"positive","sentiment_score":0.4311615526676178},{"text":"That's yeah.","start":51.075,"end":52.915,"sentiment":"neutral","sentiment_score":0.03701687417924404},{"text":"Yep.","start":52.915,"end":53.235,"sentiment":"neutral","sentiment_score":0.0655088722705841},{"text":"We do.","start":53.235,"end":53.795002,"sentiment":"neutral","sentiment_score":0.18503804504871368},{"text":"Yep.","start":53.795002,"end":54.295002,"sentiment":"neutral","sentiment_score":0.2464272677898407}],"sentiment":"neutral","sentiment_score":0.20229613548144698,"num_words":8,"start":49.155003,"end":54.295002},{"sentences":[{"text":"We're good.","start":55.07294,"end":55.39294,"sentiment":"positive","sentiment_score":0.48826442658901215},{"text":"Thank you.","start":55.39294,"end":55.952938,"sentiment":"positive","sentiment_score":0.5533244907855988},{"text":"I will leave you to it.","start":55.952938,"end":57.072937,"sentiment":"neutral","sentiment_score":0.17785208423932394},{"text":"Okay?","start":57.072937,"end":57.47294,"sentiment":"neutral","sentiment_score":0.143132746219635},{"text":"Thank you.","start":57.47294,"end":57.952938,"sentiment":"positive","sentiment_score":0.41333799064159393}],"sentiment":"neutral","sentiment_score":0.3169306975144606,"num_words":13,"start":55.07294,"end":57.952938},{"sentences":[{"text":"Bye bye.","start":57.952938,"end":58.612938,"sentiment":"neutral","sentiment_score":0.18040624260902405}],"sentiment":"neutral","sentiment_score":0.18040624260902405,"num_words":2,"start":57.952938,"end":58.612938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Andrew. AI SoC platform.\n\nChannel 1: Thanks. Please stay on the line. Hello, IT.\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Have I caught you at a bad time?\n\nChannel 1: Reasonably, what's it regarding?\n\nChannel 0: Oh, yes. Lee, we help businesses stay protected from cyber threats without needing to build a large team. VideoLANs\n\nChannel 1: Yeah. No. We're\n\nChannel 0: AI\n\nChannel 1: we're\n\nChannel 0: is our\n\nChannel 1: okay, actually. We're we're okay. Thank you.\n\nChannel 0: oh, you mean you\n\nChannel 1: That's\n\nChannel 0: guys already have security?\n\nChannel 1: yeah.\n\nChannel 0: Is that\n\nChannel 1: Yep.\n\nChannel 0: right?\n\nChannel 1: We do. Yep. We're good. Thank you.\n\nChannel 0: Well\n\nChannel 1: I will leave you to it. Okay? Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.002269631916923182},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.009618797339498997}],"sentiment":"neutral","sentiment_score":0.00594421462821109,"channel":1,"num_words":14,"start":0.24,"end":4.26},{"sentences":[{"text":"Andrew.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.01834743469953537},{"text":"AI SoC platform.","start":7.04,"end":8.34,"sentiment":"neutral","sentiment_score":0.03709226349989573}],"sentiment":"neutral","sentiment_score":0.03240605629980564,"channel":0,"num_words":4,"start":5.8399997,"end":8.34},{"sentences":[{"text":"Thanks.","start":13.759999,"end":14.259999,"sentiment":"positive","sentiment_score":0.3812945485115051},{"text":"Please stay on the 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you","start":50.455,"end":51.175003,"sentiment":"neutral","sentiment_score":0.0157421394251287}],"sentiment":"neutral","sentiment_score":0.0157421394251287,"channel":0,"num_words":4,"start":50.455,"end":51.175003},{"sentences":[{"text":"That's","start":51.075,"end":51.395,"sentiment":"neutral","sentiment_score":0.023201830685138702}],"sentiment":"neutral","sentiment_score":0.023201830685138702,"channel":1,"num_words":1,"start":51.075,"end":51.395},{"sentences":[{"text":"guys already have security?","start":51.175003,"end":52.475002,"sentiment":"neutral","sentiment_score":0.02496378030627966}],"sentiment":"neutral","sentiment_score":0.02496378030627966,"channel":0,"num_words":4,"start":51.175003,"end":52.475002},{"sentences":[{"text":"yeah.","start":52.435,"end":52.915,"sentiment":"neutral","sentiment_score":0.05083191767334938}],"sentiment":"neutral","sentiment_score":0.05083191767334938,"channel":1,"num_words":1,"start":52.435,"end":52.915},{"sentences":[{"text":"Is 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Lee informs Andrew that his company already has security and is okay with the service. Andrew offers to leave Lee to deal with the issue and ends the call."},"intents":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Andrew.","start_word":1,"end_word":15,"intents":[{"intent":"Record caller information","confidence_score":0.09316011}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Andrew. AI SoC platform.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.013761094771325588},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.3812945485115051},{"text":"Please stay on the line. Hello, IT. Oh, hi. This is Andrew from Vigilance AI. Have I caught you at a bad time? Reasonably, what's it regarding? Oh, yes. Lee, we help businesses stay protected from cyber threats without needing to build a large team. VideoLANs Yeah. No. We're AI we're is our okay, actually. We're we're okay.","start_word":19,"end_word":76,"sentiment":"neutral","sentiment_score":0.06908674538135529},{"text":"Thank you.","start_word":77,"end_word":78,"sentiment":"positive","sentiment_score":0.41839730739593506},{"text":"oh, you mean you That's guys already have security? yeah. Is that Yep. right? We do. Yep.","start_word":79,"end_word":95,"sentiment":"neutral","sentiment_score":0.07655997574329376},{"text":"We're good. Thank you.","start_word":96,"end_word":99,"sentiment":"positive","sentiment_score":0.5110582113265991},{"text":"Well I will leave you to it. 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