{"metadata":{"transaction_key":"deprecated","request_id":"019ed813-2ffc-7541-a1c5-37914d219d5c","sha256":"26e919ebbdf5d74a4df06520fedbeacaf75846102a2441839617a7c64243ac3c","created":"2026-06-18T00:13:17.383Z","duration":5.9039373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Ingrid. Please leave a message after the tone.","confidence":0.9831543,"words":[{"word":"hi","start":0.39999998,"end":0.48,"confidence":0.9831543,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1757987141609192},{"word":"you've","start":0.48,"end":0.64,"confidence":0.9321289,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.04481179267168045},{"word":"called","start":0.64,"end":0.96,"confidence":0.9790039,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.059660524129867554},{"word":"ingrid","start":0.96,"end":1.36,"confidence":0.72233075,"punctuated_word":"Ingrid.","sentiment":"neutral","sentiment_score":-0.02207266539335251},{"word":"please","start":1.36,"end":1.68,"confidence":0.9951172,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.3251834511756897},{"word":"leave","start":1.68,"end":1.76,"confidence":0.9863281,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2693628668785095},{"word":"a","start":1.76,"end":1.8399999,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2963133752346039},{"word":"message","start":1.8399999,"end":2.32,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.34922468662261963},{"word":"after","start":2.32,"end":2.56,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.24274274706840515},{"word":"the","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.27104926109313965},{"word":"tone","start":2.6399999,"end":3.1399999,"confidence":0.98291016,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.19067148864269257}],"paragraphs":{"transcript":"\nHi. You've called Ingrid. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.48,"sentiment":"neutral","sentiment_score":0.1757987141609192},{"text":"You've called Ingrid.","start":0.48,"end":1.36,"sentiment":"neutral","sentiment_score":-0.012307132283846537},{"text":"Please leave a message after the tone.","start":1.36,"end":3.1399999,"sentiment":"neutral","sentiment_score":-0.27779255381652285}],"sentiment":"neutral","sentiment_score":-0.1641518690369346,"num_words":11,"start":0.39999998,"end":3.1399999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Ingrid. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.48,"sentiment":"neutral","sentiment_score":0.1757987141609192},{"text":"You've called Ingrid.","start":0.48,"end":1.36,"sentiment":"neutral","sentiment_score":-0.012307132283846537},{"text":"Please leave a message after the tone.","start":1.36,"end":3.1399999,"sentiment":"neutral","sentiment_score":-0.27779255381652285}],"sentiment":"neutral","sentiment_score":-0.1641518690369346,"channel":1,"num_words":11,"start":0.39999998,"end":3.1399999}]},"summary":{"result":"success","short":"Hi. You've called Ingrid. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":4,"end_word":10,"intents":[{"intent":"Leave message","confidence_score":0.010476993},{"intent":"Call ingrid","confidence_score":0.7420634}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Ingrid. Please leave a message after the tone.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":-0.11964572221040726}],"average":{"sentiment":"neutral","sentiment_score":-0.1196457210339998}}}}