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Oh, good. Thanks. I actually expected you to ring at 07:30, so I will need to exit in five minutes. I'll proceed the other instead appointment. Yeah. No. No. Totally understand. I'm always running late. Yeah. Always running late. But it's just that this morning, I've gotta book take one of my kids to the physio instead because I didn't didn't think you were ringing. Yeah. That would be better. Probably before three, but there's another appointment at 10:45. So, you know, maybe around one or two. Have you got any availability then? I just want my husband involved as well. That's all. And he's actually home today. But yeah. And, look, it's been my fault anyway the whole time avoiding the issue because I really, yeah, having trouble making decisions. Yeah. Okay. Sounds great. We'll do that. I'll talk to you then. 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Oh, good. Thanks. I actually expected you to ring at 07:30, so I will need to exit in five minutes. I'll proceed the other instead appointment.\n\nYeah. No. No. Totally understand. I'm always running late.\n\nYeah. Always running late. But it's just that this morning, I've gotta book take one of my kids to the physio instead because I didn't didn't think you were ringing. Yeah. That would be better.\n\nProbably before three, but there's another appointment at 10:45. So, you know, maybe around one or two. Have you got any availability then? I just want my husband involved as well. That's all.\n\nAnd he's actually home today. But yeah. And, look, it's been my fault anyway the whole time avoiding the issue because I really, yeah, having trouble making decisions. Yeah. Okay.\n\nSounds great. We'll do that. I'll talk to you then. See you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.04019659757614136},{"text":"Oh, good.","start":7.52,"end":8.24,"sentiment":"positive","sentiment_score":0.48598484694957733},{"text":"Thanks.","start":8.24,"end":8.74,"sentiment":"positive","sentiment_score":0.5112689733505249},{"text":"I actually expected you to ring at 07:30, so I will need to exit in five minutes.","start":10.16,"end":17.055,"sentiment":"neutral","sentiment_score":0.019735534784986693},{"text":"I'll proceed the other instead appointment.","start":17.115,"end":20.575,"sentiment":"neutral","sentiment_score":0.006967647311588128}],"sentiment":"neutral","sentiment_score":0.0703979718533379,"num_words":27,"start":0.0,"end":20.575},{"sentences":[{"text":"Yeah.","start":26.555,"end":26.795,"sentiment":"neutral","sentiment_score":-0.018340138718485832},{"text":"No.","start":26.795,"end":27.035,"sentiment":"neutral","sentiment_score":-0.060058098286390305},{"text":"No.","start":27.035,"end":27.275,"sentiment":"neutral","sentiment_score":-0.10602697730064392},{"text":"Totally understand.","start":27.275,"end":28.314999,"sentiment":"neutral","sentiment_score":-0.04326339811086655},{"text":"I'm always running late.","start":28.314999,"end":29.695,"sentiment":"neutral","sentiment_score":-0.0992931853979826}],"sentiment":"neutral","sentiment_score":-0.07423608356879817,"num_words":9,"start":26.555,"end":29.695},{"sentences":[{"text":"Yeah.","start":30.16,"end":30.66,"sentiment":"neutral","sentiment_score":-0.04491924121975899},{"text":"Always running late.","start":31.2,"end":33.12,"sentiment":"neutral","sentiment_score":-0.044009857500592865},{"text":"But it's just that this morning, I've gotta book take one of my kids to the physio instead because I didn't didn't think you were ringing.","start":33.12,"end":40.42,"sentiment":"neutral","sentiment_score":-0.09016067420060818},{"text":"Yeah.","start":46.495,"end":46.735,"sentiment":"neutral","sentiment_score":0.015130736865103245},{"text":"That would be better.","start":46.735,"end":47.875,"sentiment":"neutral","sentiment_score":0.019558115396648645}],"sentiment":"neutral","sentiment_score":-0.06936466127101865,"num_words":35,"start":30.16,"end":47.875},{"sentences":[{"text":"Probably before three, but there's another appointment at 10:45.","start":57.2,"end":65.94,"sentiment":"neutral","sentiment_score":-0.010001133765197463},{"text":"So, you know, maybe around one or two.","start":66.64,"end":71.034996,"sentiment":"neutral","sentiment_score":0.005310543463565409},{"text":"Have you got any availability then?","start":71.034996,"end":72.975,"sentiment":"neutral","sentiment_score":0.002579031977802515},{"text":"I just want my husband involved as well.","start":73.034996,"end":77.755,"sentiment":"neutral","sentiment_score":0.012425764463841915},{"text":"That's all.","start":77.755,"end":78.555,"sentiment":"neutral","sentiment_score":0.03752238303422928}],"sentiment":"neutral","sentiment_score":0.0043151278020531845,"num_words":33,"start":57.2,"end":78.555},{"sentences":[{"text":"And he's actually home today.","start":78.555,"end":80.415,"sentiment":"neutral","sentiment_score":0.03382768556475639},{"text":"But yeah.","start":80.715,"end":82.875,"sentiment":"neutral","sentiment_score":0.039245433174073696},{"text":"And, look, it's been my fault anyway the whole time avoiding the issue because I really, yeah, having trouble making decisions.","start":82.875,"end":91.85,"sentiment":"neutral","sentiment_score":-0.20712448789605073},{"text":"Yeah.","start":93.27,"end":93.77,"sentiment":"neutral","sentiment_score":-0.0062986621633172035},{"text":"Okay.","start":97.10999,"end":97.60999,"sentiment":"neutral","sentiment_score":0.1818380355834961}],"sentiment":"neutral","sentiment_score":-0.13088151927416522,"num_words":30,"start":78.555,"end":97.60999},{"sentences":[{"text":"Sounds great.","start":97.67,"end":98.48087,"sentiment":"positive","sentiment_score":0.5048234015703201},{"text":"We'll do that.","start":98.880875,"end":99.700874,"sentiment":"positive","sentiment_score":0.342802753051122},{"text":"I'll talk to you then.","start":100.32087,"end":101.54087,"sentiment":"neutral","sentiment_score":0.12964448779821397},{"text":"See you.","start":103.36087,"end":104.020874,"sentiment":"neutral","sentiment_score":0.17518796026706696}],"sentiment":"neutral","sentiment_score":0.2530544518182675,"num_words":12,"start":97.67,"end":104.020874}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi. Good morning, Danielle. Larissa here from Oaktree Financial. How are you going?\n\nChannel 1: Oh, good. Thanks. I actually expected you to ring at 07:30, so I will need to exit in five minutes. I'll proceed the other instead appointment.\n\nChannel 0: No. That's okay. No. Sorry. Friday morning computer update had me running late.\n\nI've been\n\nChannel 1: Yeah.\n\nChannel 0: sitting\n\nChannel 1: No.\n\nChannel 0: here\n\nChannel 1: No.\n\nChannel 0: trying.\n\nChannel 1: Totally understand. I'm always running late. Yeah. Always running late. But it's just that this morning, I've\n\nChannel 0: So\n\nChannel 1: gotta\n\nChannel 0: when\n\nChannel 1: book\n\nChannel 0: when\n\nChannel 1: take one of my kids to the physio instead because I didn't didn't think you were ringing.\n\nChannel 0: no. That's okay. Did you want me to give you a call a little later?\n\nChannel 1: Yeah. That would be better.\n\nChannel 0: Or what time is suitable for you?\n\nChannel 1: Probably before three, but there's another appointment at 10:45. So, you know, maybe around one or two. Have you got any availability then? I just want my husband\n\nChannel 0: Yes.\n\nChannel 1: involved as well. That's all. And he's actually home today. But\n\nChannel 0: Yeah. That's fine.\n\nChannel 1: yeah.\n\nChannel 0: So\n\nChannel 1: And,\n\nChannel 0: one or\n\nChannel 1: look, it's\n\nChannel 0: two\n\nChannel 1: been\n\nChannel 0: one\n\nChannel 1: my fault anyway the whole\n\nChannel 0: that's\n\nChannel 1: time\n\nChannel 0: okay.\n\nChannel 1: avoiding the issue because I really, yeah, having trouble making decisions.\n\nChannel 0: No. That's\n\nChannel 1: Yeah.\n\nChannel 0: okay. So let's go 01:00.\n\nChannel 1: Okay. Sounds great. We'll do that.\n\nChannel 0: Alright. Perfect. I\n\nChannel 1: I'll\n\nChannel 0: will\n\nChannel 1: talk\n\nChannel 0: give\n\nChannel 1: to\n\nChannel 0: you\n\nChannel 1: you\n\nChannel 0: a\n\nChannel 1: then.\n\nChannel 0: call at 1PM.\n\nChannel 1: See you.\n\nChannel 0: Thanks, Danielle. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.04019659757614136}],"sentiment":"neutral","sentiment_score":0.04019659757614136,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Hi.","start":3.12,"end":3.6,"sentiment":"neutral","sentiment_score":0.2355918884277344},{"text":"Good morning, Danielle.","start":3.6,"end":4.74,"sentiment":"positive","sentiment_score":0.4556654194990794},{"text":"Larissa here from Oaktree Financial.","start":4.7999997,"end":6.56,"sentiment":"positive","sentiment_score":0.3997644782066345},{"text":"How are you going?","start":6.56,"end":7.46,"sentiment":"positive","sentiment_score":0.41710174083709717}],"sentiment":"positive","sentiment_score":0.40537057702357954,"channel":0,"num_words":13,"start":3.12,"end":7.46},{"sentences":[{"text":"Oh, 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