{"metadata":{"transaction_key":"deprecated","request_id":"01a0a39c-0b10-7973-951a-c2acfef7c912","sha256":"756d12449dc328de10ce98709ad9656cf43570449a152f2257ee084d12daa616","created":"2026-09-15T05:48:29.013Z","duration":15.767938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm on the phone at the moment. Please leave me a message, and I'll call you back. Bye.","confidence":0.99316406,"words":[{"word":"hi","start":3.36,"end":3.86,"confidence":0.9951172,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.07295767962932587},{"word":"i'm","start":4.56,"end":4.7999997,"confidence":0.9921875,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.013701635412871838},{"word":"on","start":4.7999997,"end":4.96,"confidence":0.9873047,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.012089766561985016},{"word":"the","start":4.96,"end":5.04,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.028764083981513977},{"word":"phone","start":5.04,"end":5.2799997,"confidence":0.9941406,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.02456576377153397},{"word":"at","start":5.2799997,"end":5.44,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.02785179764032364},{"word":"the","start":5.44,"end":5.6,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05761554092168808},{"word":"moment","start":5.6,"end":6.1,"confidence":0.9995117,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.04650253802537918},{"word":"please","start":6.64,"end":6.96,"confidence":0.96435547,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.18911440670490265},{"word":"leave","start":6.96,"end":7.12,"confidence":0.7939453,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.10650193691253662},{"word":"me","start":7.12,"end":7.2799997,"confidence":0.90527344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.08307082951068878},{"word":"a","start":7.2799997,"end":7.3599997,"confidence":0.87353516,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.16811919212341309},{"word":"message","start":7.3599997,"end":7.7599998,"confidence":0.8034668,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.11517006158828735},{"word":"and","start":7.7599998,"end":7.9199996,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.04104100167751312},{"word":"i'll","start":7.9199996,"end":8.16,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07508388161659241},{"word":"call","start":8.16,"end":8.32,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.11643898487091064},{"word":"you","start":8.32,"end":8.48,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.141183003783226},{"word":"back","start":8.48,"end":8.98,"confidence":0.9875488,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.13518688082695007},{"word":"bye","start":9.04,"end":9.54,"confidence":0.8808594,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.004707592539489269}],"paragraphs":{"transcript":"\nHi. I'm on the phone at the moment. Please leave me a message, and I'll call you back. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.07295767962932587},{"text":"I'm on the phone at the moment.","start":4.56,"end":6.1,"sentiment":"neutral","sentiment_score":-0.02278690319508314},{"text":"Please leave me a message, and I'll call you back.","start":6.64,"end":8.98,"sentiment":"neutral","sentiment_score":-0.11709101796150208},{"text":"Bye.","start":9.04,"end":9.54,"sentiment":"neutral","sentiment_score":0.004707592539489269}],"sentiment":"neutral","sentiment_score":-0.06593438051640987,"num_words":19,"start":3.36,"end":9.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm on the phone at the moment. Please leave me a message, and I'll call you back. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.07295767962932587},{"text":"I'm on the phone at the moment.","start":4.56,"end":6.1,"sentiment":"neutral","sentiment_score":-0.02278690319508314},{"text":"Please leave me a message, and I'll call you back.","start":6.64,"end":8.98,"sentiment":"neutral","sentiment_score":-0.11709101796150208},{"text":"Bye.","start":9.04,"end":9.54,"sentiment":"neutral","sentiment_score":0.004707592539489269}],"sentiment":"neutral","sentiment_score":-0.06593438051640987,"channel":1,"num_words":19,"start":3.36,"end":9.54}]},"summary":{"result":"success","short":"Hi. I'm on the phone at the moment. Please leave me a message, and I'll call you back. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":18,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.24320501}]}]},"sentiments":{"segments":[{"text":"Hi. I'm on the phone at the moment. Please leave me a message, and I'll call you back. Bye.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":-0.05817875266075134}],"average":{"sentiment":"neutral","sentiment_score":-0.05817875067392985}}}}