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Speaking.\n\nChannel 0: Hello?\n\nChannel 1: Hello?\n\nChannel 0: Hi, Brian. It's Ross with. How's it going with you, ma'am?\n\nChannel 1: Sorry. I I didn't hear that. Could you repeat\n\nChannel 0: Brian, this\n\nChannel 1: yourself?\n\nChannel 0: is Ross. Yep. This is Ross. Actually, just getting back to you regarding Microsoft licensing for Monroe Secondary\n\nChannel 1: Oh,\n\nChannel 0: College.\n\nChannel 1: yes. Yes. Thank you so much. I've already actioned that and and and purchased a license from someone else. Okay?\n\nThat that's something I would've been getting on to pretty quickly. So, look, thanks for following up. Okay? But I'm all done. Cheers.\n\nChannel 0: Okay. Alright,\n\nChannel 1: Bye.\n\nChannel 0: Carty. No worries. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.48,"sentiment":"neutral","sentiment_score":0.008264334872364998},{"text":"Speaking.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.008738905191421509}],"sentiment":"neutral","sentiment_score":0.008501620031893253,"channel":1,"num_words":2,"start":0.08,"end":0.98},{"sentences":[{"text":"Hello?","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":0.010880837216973305}],"sentiment":"neutral","sentiment_score":0.010880837216973305,"channel":0,"num_words":1,"start":2.32,"end":2.82},{"sentences":[{"text":"Hello?","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.022271886467933655}],"sentiment":"neutral","sentiment_score":0.022271886467933655,"channel":1,"num_words":1,"start":3.36,"end":3.86},{"sentences":[{"text":"Hi, Brian.","start":4.7999997,"end":5.44,"sentiment":"neutral","sentiment_score":0.13651347160339355},{"text":"It's Ross 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He apologizes for not hearing the agent, Brian, and explains that he purchased a license from someone else. Ross thanks Brian for following up and ends the call."},"intents":{"segments":[{"text":"It's Ross with. How's it going with you, ma'am? Sorry.","start_word":6,"end_word":15,"intents":[{"intent":"Check status","confidence_score":0.0032780534}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking. Hello? Hello? Hi, Brian. It's Ross with. How's it going with you, ma'am? Sorry. I I didn't hear that. Could you repeat Brian, this yourself? is Ross. Yep. This is Ross. Actually, just getting back to you regarding Microsoft licensing for Monroe Secondary Oh, College. yes. Yes.","start_word":0,"end_word":48,"sentiment":"neutral","sentiment_score":0.06501371413469315},{"text":"Thank you so much.","start_word":49,"end_word":52,"sentiment":"positive","sentiment_score":0.6764658093452454},{"text":"I've already actioned that and and and purchased a license from someone else. Okay? 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