{"metadata":{"transaction_key":"deprecated","request_id":"019eaf96-7e8f-74b3-b06a-dae9d3e69f0b","sha256":"c69387c48d059f6b50107b78213b32a7152e540ba337fa50e6e710abb6f47652","created":"2026-06-10T03:36:19.291Z","duration":18.863937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":47,"output_tokens":47},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":47,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"John, Google.","confidence":0.8469238,"words":[{"word":"john","start":2.72,"end":3.12,"confidence":0.3289795,"punctuated_word":"John,","sentiment":"neutral","sentiment_score":-0.024845648556947708},{"word":"google","start":3.12,"end":3.62,"confidence":0.8469238,"punctuated_word":"Google.","sentiment":"neutral","sentiment_score":-0.03001594915986061}],"paragraphs":{"transcript":"\nJohn, Google.","paragraphs":[{"sentences":[{"text":"John, Google.","start":2.72,"end":3.62,"sentiment":"neutral","sentiment_score":-0.02743079885840416}],"sentiment":"neutral","sentiment_score":-0.02743079885840416,"num_words":2,"start":2.72,"end":3.62}]}}]},{"alternatives":[{"transcript":"Johan Kruegel. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"johan","start":1.8399999,"end":2.32,"confidence":0.635376,"punctuated_word":"Johan","sentiment":"neutral","sentiment_score":-0.02679307945072651},{"word":"kruegel","start":2.32,"end":2.82,"confidence":0.6989136,"punctuated_word":"Kruegel.","sentiment":"neutral","sentiment_score":-0.030174367129802704},{"word":"isn't","start":4.56,"end":4.96,"confidence":0.99609375,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.5762120485305786},{"word":"available","start":4.96,"end":5.44,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6109312176704407},{"word":"right","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.694810688495636},{"word":"now","start":5.68,"end":6.16,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6257380247116089},{"word":"please","start":6.16,"end":6.56,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.39865392446517944},{"word":"leave","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.33938905596733093},{"word":"a","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.39906102418899536},{"word":"detailed","start":6.8799996,"end":7.3599997,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.3329527676105499},{"word":"message","start":7.3599997,"end":7.7599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.374334454536438},{"word":"after","start":7.7599998,"end":8.08,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.21175551414489743},{"word":"the","start":8.08,"end":8.24,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3356088697910309},{"word":"tone","start":8.24,"end":8.72,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.262351393699646},{"word":"when","start":8.72,"end":8.96,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.061589568853378296},{"word":"you","start":8.96,"end":9.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08213582634925842},{"word":"have","start":9.12,"end":9.28,"confidence":0.99121094,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.06285709887742996},{"word":"finished","start":9.28,"end":9.679999,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.11623065173625946},{"word":"recording","start":9.679999,"end":10.16,"confidence":0.9980469,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.0896533876657486},{"word":"you","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06568222492933273},{"word":"may","start":10.32,"end":10.48,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.07200232893228531},{"word":"hang","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.05425487831234932},{"word":"up","start":10.719999,"end":10.96,"confidence":0.7800293,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.05185961350798607},{"word":"or","start":10.96,"end":11.2,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.06965599954128265},{"word":"press","start":11.2,"end":11.44,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.08530785143375397},{"word":"1","start":11.44,"end":11.759999,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.02631767839193344},{"word":"for","start":11.759999,"end":11.92,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.033727556467056274},{"word":"more","start":11.92,"end":12.08,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04225056990981102},{"word":"options","start":12.08,"end":12.58,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.039943862706422806}],"paragraphs":{"transcript":"\nJohan Kruegel. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Johan Kruegel.","start":1.8399999,"end":2.82,"sentiment":"neutral","sentiment_score":-0.028483723290264606},{"text":"Isn't available right now.","start":4.56,"end":6.16,"sentiment":"negative","sentiment_score":-0.626922994852066},{"text":"Please leave a detailed message after the tone.","start":6.16,"end":8.72,"sentiment":"neutral","sentiment_score":-0.3317633755505085},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.72,"end":12.58,"sentiment":"neutral","sentiment_score":-0.06356460650761922}],"sentiment":"neutral","sentiment_score":-0.2128357078623155,"num_words":29,"start":1.8399999,"end":12.58}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Johan Kruegel.\n\nChannel 0: John, Google.\n\nChannel 1: Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Johan Kruegel.","start":1.8399999,"end":2.82,"sentiment":"neutral","sentiment_score":-0.028483723290264606}],"sentiment":"neutral","sentiment_score":-0.028483723290264606,"channel":1,"num_words":2,"start":1.8399999,"end":2.82},{"sentences":[{"text":"John, Google.","start":2.72,"end":3.62,"sentiment":"neutral","sentiment_score":-0.02743079885840416}],"sentiment":"neutral","sentiment_score":-0.02743079885840416,"channel":0,"num_words":2,"start":2.72,"end":3.62},{"sentences":[{"text":"Isn't available right now.","start":4.56,"end":6.16,"sentiment":"negative","sentiment_score":-0.626922994852066},{"text":"Please leave a detailed message after the tone.","start":6.16,"end":8.72,"sentiment":"neutral","sentiment_score":-0.3317633755505085},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.72,"end":12.58,"sentiment":"neutral","sentiment_score":-0.06356460650761922}],"sentiment":"neutral","sentiment_score":-0.22649141042320817,"channel":1,"num_words":27,"start":4.56,"end":12.58}]},"summary":{"result":"success","short":"Johan Kruegel. John, Google. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":16,"end_word":30,"intents":[{"intent":"Leave message","confidence_score":0.6339825}]}]},"sentiments":{"segments":[{"text":"Johan Kruegel. John, Google.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.028400683775544167},{"text":"Isn't available right now.","start_word":4,"end_word":7,"sentiment":"negative","sentiment_score":-0.6042531132698059},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":8,"end_word":30,"sentiment":"neutral","sentiment_score":-0.16009199619293213}],"average":{"sentiment":"neutral","sentiment_score":-0.21712469547352892}}}}