{"metadata":{"transaction_key":"deprecated","request_id":"01a07a69-fd3f-72c0-9cfb-a11771ed06c2","sha256":"24c1b8b2c9733984018045fdaeb3e915351ad6a31baefd008efe5e730ea8932a","created":"2026-09-07T05:49:22.888Z","duration":11.591937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. It's Lisa. Please send me a text message, and I'll get back to you. Thanks.","confidence":1.0,"words":[{"word":"hi","start":2.24,"end":2.6399999,"confidence":0.99609375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.23974774777889252},{"word":"it's","start":2.6399999,"end":3.04,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.16931825876235962},{"word":"lisa","start":3.04,"end":3.54,"confidence":0.99902344,"punctuated_word":"Lisa.","sentiment":"neutral","sentiment_score":0.18518508970737457},{"word":"please","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.2807076573371887},{"word":"send","start":4.0,"end":4.24,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.2504689693450928},{"word":"me","start":4.24,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.31693756580352783},{"word":"a","start":4.3199997,"end":4.48,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2627437114715576},{"word":"text","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"text","sentiment":"positive","sentiment_score":0.40724092721939087},{"word":"message","start":4.72,"end":5.2,"confidence":0.9394531,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.2731713056564331},{"word":"and","start":5.2,"end":5.44,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.25550729036331177},{"word":"i'll","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2630205750465393},{"word":"get","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.218756839632988},{"word":"back","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"back","sentiment":"positive","sentiment_score":0.37070584297180176},{"word":"to","start":6.0,"end":6.16,"confidence":0.99902344,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4200294613838196},{"word":"you","start":6.16,"end":6.66,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4187619090080261},{"word":"thanks","start":6.7999997,"end":7.2999997,"confidence":0.9970703,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5116798877716064}],"paragraphs":{"transcript":"\nHi. It's Lisa. Please send me a text message, and I'll get back to you. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.24,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.23974774777889252},{"text":"It's Lisa.","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.1772516742348671},{"text":"Please send me a text message, and I'll get back to you.","start":3.76,"end":6.66,"sentiment":"neutral","sentiment_score":0.3115043379366398},{"text":"Thanks.","start":6.7999997,"end":7.2999997,"sentiment":"positive","sentiment_score":0.5116798877716064}],"sentiment":"neutral","sentiment_score":0.3027489399537444,"num_words":16,"start":2.24,"end":7.2999997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. It's Lisa. Please send me a text message, and I'll get back to you. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.24,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.23974774777889252},{"text":"It's Lisa.","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.1772516742348671},{"text":"Please send me a text message, and I'll get back to you.","start":3.76,"end":6.66,"sentiment":"neutral","sentiment_score":0.3115043379366398},{"text":"Thanks.","start":6.7999997,"end":7.2999997,"sentiment":"positive","sentiment_score":0.5116798877716064}],"sentiment":"neutral","sentiment_score":0.3027489399537444,"channel":1,"num_words":16,"start":2.24,"end":7.2999997}]},"summary":{"result":"success","short":"Hi. It's Lisa. Please send me a text message, and I'll get back to you. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":15,"end_word":15,"intents":[{"intent":"Request text message","confidence_score":0.20157945}]}]},"sentiments":{"segments":[{"text":"Hi. It's Lisa. Please send me a text message, and I'll get back to you.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.2740246057510376},{"text":"Thanks.","start_word":15,"end_word":15,"sentiment":"positive","sentiment_score":0.7676725387573242}],"average":{"sentiment":"neutral","sentiment_score":0.3119975236745981}}}}